[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fqT1DtBK5OEYQD4Zt8-y7zcSthvdpwJT7vic5YX6NPCI":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":25,"download_link":26,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":30,"vulnerabilities":31,"developer":32,"crawl_stats":29,"alternatives":40,"analysis":137,"fingerprints":2001},"knowledgebase-helpdesk","KnowledgeBase with AI ChatBot HelpDesk – KBx","3.7.3","QuantumCloud","https:\u002F\u002Fprofiles.wordpress.org\u002Fquantumcloud\u002F","\u003Ch4>KnowledgeBase with AI CHATBOT HelpDesk. Complete Self Help Customer Support System. Live chat and Support ticket in PRO\u003C\u002Fh4>\n\u003Cp>KnowledgeBase with AI ChatBot HelpDesk & more. All in one Live customer support solution with \u003Cstrong>self help\u003C\u002Fstrong> KnowledgeBase & AI powered ChatBot Helpdesk! KBx is an advanced \u003Cstrong>Live Self Help Customer Support\u003C\u002Fstrong> plugin for your business with a floating \u003Cstrong>AI chatbot helpdesk\u003C\u002Fstrong>, glossary and Knowledgebase features all in one. Standard category wise \u003Cstrong>knowledgebase documentation\u003C\u002Fstrong> articles are supported that can also be displayed as alphabetical glossary. Includes the OpenAI \u003Cstrong>ChatGPT AI powered \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fchatbot\u002F\" rel=\"ugc\">Free ChatBot for WordPress Plugin\u003C\u002Fa> WPBot ChatBot\u003C\u002Fstrong> to search your Knowledgebase articles. \u003Cstrong>AI Writing Panel\u003C\u002Fstrong> for the backend.\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>🚀 for \u003Cstrong>Live Chat, Support Ticket, AI Training \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002F\" rel=\"nofollow ugc\">Upgrade to KBx Pro\u003C\u002Fa> now\u003C\u002Fstrong>!\u003Cbr \u002F>\n  🚀 KnowledgeBase X \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Ffree-support\u002F\" rel=\"nofollow ugc\">Support, Bug Report, Feature Requests\u003C\u002Fa> | KnowledgeBase X \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Fkbx\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>You can add the Knowledgebase or docs in any of your page with a simple shortcode! It will generate a \u003Cstrong>beautiful, responsive layout\u003C\u002Fstrong> of knowledgebase categories and a powerful AJAX based search box.\u003C\u002Fp>\n\u003Cp>The Knowledgebase Helpdesk lite plugin comes with an \u003Cstrong>AI Chatbot \u003C\u002Fstrong> interface that acts as a one stop helpdesk for your website users. \u003Cstrong>AI ChatBot training\u003C\u002Fstrong> with your website and Knowledgebase data is supported in the \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002F\" rel=\"nofollow ugc\">KnowledgeBase X\u003C\u002Fa> Pro version.\u003C\u002Fp>\n\u003Cp>You can also create an additional \u003Cstrong>Glossary\u003C\u002Fstrong> page with your Knowledgebase articles. This will create an A to Z alphabetical listing of all of your articles.\u003C\u002Fp>\n\u003Cp>You can use the KBx ChatBot as a plug n’ play ChatBot without any technical knowledge at all. Just install it and the ChatBot can chat with the website users, show text responses you created from the WordPress backend, display a small set of FAQs, let users email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot.\u003C\u002Fp>\n\u003Cp>The ChatBot also searches the KBx articles that you created.\u003C\u002Fp>\n\u003Cp>A knowledge base is an essential resource for various types of websites and organizations, as it provides a centralized repository of information that can help users find answers to their questions quickly. Here are some entities that particularly benefit from having a knowledge base on their website:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Customer Support Services\u003C\u002Fstrong>: Companies that offer products or services often need a knowledgebase to help customers troubleshoot common issues, understand product features, and find step-by-step guides.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Software Companies\u003C\u002Fstrong>: For users, having access to detailed documentation, FAQs, and user guides via a knowledgebase is vital for understanding how to install, use, and troubleshoot software.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Ecommerce Websites\u003C\u002Fstrong>: A knowledge base can provide information on shipping policies, return procedures, account management, and how to use the website, reducing the need for direct customer support interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Educational Institutions\u003C\u002Fstrong>: Universities and online learning platforms can use a knowledgebase to help students with admission processes, course details, technical support, and access to learning resources.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Healthcare Providers\u003C\u002Fstrong>: Hospitals, clinics, and telehealth platforms can offer information on services, appointment scheduling, health resources, and patient portals.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Telecommunication Companies\u003C\u002Fstrong>: These businesses can provide self-help resources for setup guides, service usage, and troubleshooting common connectivity issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Financial Institutions\u003C\u002Fstrong>: Banks and investment firms can offer knowledge bases that explain account types, loan processes, financial planning options, and security tips.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Tech Support and IT Services\u003C\u002Fstrong>: Providing solutions to common technical problems, setup instructions, and system requirements can help reduce the demand on IT support staff.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Non-profits and NGOs\u003C\u002Fstrong>: These organizations can use a knowledge base to share information about their missions, projects, volunteer opportunities, and donation processes.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Membership or Subscription Services\u003C\u002Fstrong>: Offering guidance on membership benefits, subscription management, billing issues, and member-exclusive content can enhance user experience and retention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Manufacturing Companies\u003C\u002Fstrong>: Providing instructions for product use, maintenance guides, and troubleshooting tips for their products can be invaluable to both customers and partners.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for HR and Employee Onboarding\u003C\u002Fstrong>: Companies can use an internal knowledge base to help new employees settle in, provide access to company policies, and outline procedures and benefits.\u003C\u002Fp>\n\u003Cp>An effective knowledge base helps organizations streamline customer support, empower users to find information independently, reduce operational costs, and improve overall satisfaction for both external and internal audiences.\u003C\u002Fp>\n\u003Ch4>KnowledgeBase HelpDesk with AI ChatBot Main Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Live Customer Support AI ChatBot with Floating Icon in front end for helpdesk\u003C\u002Fli>\n\u003Cli>Section wise knowledgebase\u003C\u002Fli>\n\u003Cli>Option for users to sort alphabetically, popularity, views\u003C\u002Fli>\n\u003Cli>Article view count (editable by admin)\u003C\u002Fli>\n\u003Cli>Upvote option\u003C\u002Fli>\n\u003Cli>Custom KnowledgeBase slug to set the opening path of the URL of the knowledgebase \u003C\u002Fli>\n\u003Cli>Custom KnowledgeBase Category slug. Each category is a section of the knowledge base. This setting is used when registering the custom category and forms a part of the URL when browsing category archives\u003C\u002Fli>\n\u003Cli>Custom KnowledgeBase Tag slug. Each article can have multiple tags. This setting is used when registering the custom tag and forms a part of the URL when browsing tag archives\u003C\u002Fli>\n\u003Cli>Custom CSS from Knowledge Base settings\u003C\u002Fli>\n\u003Cli>Parent and subcategories are listed the same way\u003C\u002Fli>\n\u003Cli>Alphabetical Glossary (A to Z index of your articles)\u003C\u002Fli>\n\u003Cli>Fully RESPONSIVE and mobile device friendly\u003C\u002Fli>\n\u003Cli>Simple and effective presentation\u003C\u002Fli>\n\u003Cli>Super fast AJAX search, with predictive text\u003C\u002Fli>\n\u003Cli>Sidebar widgets for recent articles and tag cloud\u003C\u002Fli>\n\u003Cli>AI Writing panel and OpenAI playground in the backend for admin to write contents from anywhere\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>KnowledgeBase Free ChatBot Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>ChatBot Supports any languages including RTL\u003C\u002Fli>\n\u003Cli>OpenAI basic module to answer any type of questions\u003C\u002Fli>\n\u003Cli>Create simple text responses easily from your WordPress backend.\u003C\u002Fli>\n\u003Cli>Add hyperlinks in response message content using HTML markup.\u003C\u002Fli>\n\u003Cli>Change all the Chat bot responses from language settings\u003C\u002Fli>\n\u003Cli>Set on which pages the chat bot will display\u003C\u002Fli>\n\u003Cli>Fine tune the ChatBot floating icon position\u003C\u002Fli>\n\u003Cli>Upload Custom Icon\u003C\u002Fli>\n\u003Cli>Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you\u003C\u002Fli>\n\u003Cli>Built in Intent to Let users email you any question or feedback they may have\u003C\u002Fli>\n\u003Cli>Built in Intent to Let users leave their phone number so you can call them back\u003C\u002Fli>\n\u003Cli>Rearrange the Start Menu\u003C\u002Fli>\n\u003Cli>Option to display Start Menu After Greetings\u003C\u002Fli>\n\u003Cli>Option to open the ChatBot Full Screen in Mobile\u003C\u002Fli>\n\u003Cli>Create Conversational drag and drop forms with a free AddOn\u003C\u002Fli>\n\u003Cli>Integrate with Google’s Dialogflow Agent API to process natural language queries.\u003C\u002Fli>\n\u003Cli>Display text Responses for Intents you created in DialogFlow and machine learning\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>KnowledgeBase X Pro Version Features Highlights\u003C\u002Fh4>\n\u003Cp>The pro version of the KnowledgeBase plugin provides some unique and useful features.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>KnowledgeBase articles\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>dynamic sidebar\u003C\u002Fstrong> to display all KnowledgeBase categories and articles. Can be turned on or off globally or just on home page.\u003C\u002Fli>\n\u003Cli>Frequently Asked Questions Accordion Format\u003C\u002Fli>\n\u003Cli>A to Z Glossary using the Same KnowledgeBase articles\u003C\u002Fli>\n\u003Cli>AJAX powered \u003Cstrong>auto complete Search bar\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Export\u003C\u002Fstrong> KnowledgeBaseas CSV\u003C\u002Fli>\n\u003Cli>Import KnowledgeBase articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ask a Question\u003C\u002Fstrong> – allow user to ask a question and suggest possible answer\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Approve\u003C\u002Fstrong> user suggested questions and answers from the back end.\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>Table of Contents\u003C\u002Fstrong> for long KB Articles – automatically turns your h1-h4 headings to table of contents\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Highlight\u003C\u002Fstrong> parts of an article with special shortcode. Available types: \u003Cstrong>success\u003C\u002Fstrong>, \u003Cstrong>danger\u003C\u002Fstrong>, \u003Cstrong>warning\u003C\u002Fstrong>, \u003Cstrong>info\u003C\u002Fstrong>, \u003Cstrong>light\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Easy, Visual Shortcode Generator with all options\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag\u003C\u002Fstrong> and \u003Cstrong>Drop\u003C\u002Fstrong> Article \u003Cstrong>Sorting\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Drag and Drop Category Reorder\u003C\u002Fli>\n\u003Cli>Attach \u003Cstrong>multiple\u003C\u002Fstrong> files with articles\u003C\u002Fli>\n\u003Cli>Add multiple \u003Cstrong>alternative questions\u003C\u002Fstrong> that is also answered by the same article. This improves search result matching and is very helpful for the users\u003C\u002Fli>\n\u003Cli>Mark a KnowledgeBase Article as \u003Cstrong>Sticky\u003C\u002Fstrong> to always show on top\u003C\u002Fli>\n\u003Cli>Front End Sorting – Menu Order, Alphabetical or Popularity\u003C\u002Fli>\n\u003Cli>\u003Cstrong>User Role based\u003C\u002Fstrong> Permission to View KnowledgeBase Category and Articles\u003C\u002Fli>\n\u003Cli>Show only a \u003Cstrong>single category for FAQ\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Change KnowledgeBase, Category and Tag URL \u003Cstrong>slugs\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Change font colors\u003C\u002Fli>\n\u003Cli>Enable Bread Crumb\u003C\u002Fli>\n\u003Cli>User \u003Cstrong>Upvote\u003C\u002Fstrong>\u002FDownVote option for KnowledgeBase Articles\u003C\u002Fli>\n\u003Cli>Edit UpVote\u002F\u003Cstrong>DownVote\u003C\u002Fstrong> Count\u003C\u002Fli>\n\u003Cli>Editable Article \u003Cstrong>View Count\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Enable\u002FDisable WordPress Commenting in Articles\u003C\u002Fli>\n\u003Cli>Custom \u003Cstrong>Templating\u003C\u002Fstrong> Support – design your own custom template for \u003Cstrong>Archive\u003C\u002Fstrong>, \u003Cstrong>Articles\u003C\u002Fstrong>,\u003Cstrong> Article Search\u003C\u002Fstrong> & \u003Cstrong>Article Detail\u003C\u002Fstrong> page\u003C\u002Fli>\n\u003Cli>Upload custom category image\u003C\u002Fli>\n\u003Cli>Add category descriptions\u003C\u002Fli>\n\u003Cli>Sidebar \u003Cstrong>widget\u003C\u002Fstrong> for Most Popular Articles\u003C\u002Fli>\n\u003Cli>Sidebar widget for \u003Cstrong>Tag Cloud\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Tabbed widget for the main KnowledgeBase shortcode to display Sticky, Most Visited and Recent Articles\u003C\u002Fli>\n\u003Cli>Knowledgebase slug, Category slug and Tag slug\u003C\u002Fli>\n\u003Cli>Default article sorting option\u003C\u002Fli>\n\u003Cli>Front end article sorting drop down\u003C\u002Fli>\n\u003Cli>Show \u003Cstrong>Sticky\u003C\u002Fstrong>, \u003Cstrong>Popular\u003C\u002Fstrong>, \u003Cstrong>Recent\u003C\u002Fstrong> Article Tabs at the top or bottom of the Categories\u003C\u002Fli>\n\u003Cli>Turn on or off Sticky, Popular, Recent Article Tabs individually\u003C\u002Fli>\n\u003Cli>Customize colors\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable \u003Cstrong>Breadcrumb\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Enable Related Articles\u003C\u002Fli>\n\u003Cli>Enable Comments on Article\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Statistics\u003C\u002Fstrong> – Search Terms, View, Popular Articles, Upvotes\u003C\u002Fli>\n\u003Cli>Floating \u003Cstrong>Search Box\u003C\u002Fstrong>. OR \u003Cstrong>ChatBot\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How to train AI with your KnowledgeBase and website data using KBx ChatBot\u003C\u002Fh4>\n\u003Cp>You can train an OpenAI model for the ChatBot with your data using one of the two methods (requires WPBot Pro Professional or Master License): Fine Tuning or GPT Assistant\u003C\u002Fp>\n\u003Cp>We suggest using GPT Assistant as this is easier, quicker, and more flexible. Our ChatBot for WordPress WPBot allows you to easily generate a JSON file containing all your website data that you can upload to your GPT Assistant. Here is a guideline for \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Fkbx\u002Fknowledgebase\u002Fhow-to-train-ai-with-your-website-data-using-chatbot\u002F\" rel=\"nofollow ugc\">How to train AI with your website data using KBx ChatBot\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase X AI ChatBot Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>🚀 With the \u003Cstrong>KnowledgeBase HelpDesk Pro Version\u003C\u002Fstrong> you can Power up your Knowledgebase HelpDesk with an \u003Cstrong>AI Powered ChatBot\u003C\u002Fstrong>. The Knowledgebase X Pro version HelpDesk is fully integrated with OpenAI ChatGPT or Google’s DialogFlow AI, Machine Learning and NLP engine. Build a robust self-service support system easily and & reduce Live customer support time and effort significantly with KnowledgeBase X Pro and its AI powered HelpDesk ChatBot.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>\u003Cstrong>Interactions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Create simple \u003Cstrong>text responses\u003C\u002Fstrong> easily from your WordPress backend.\u003C\u002Fli>\n\u003Cli>Create \u003Cstrong>FAQ area\u003C\u002Fstrong> with multiple questions and answers with Categories (supports html)\u003C\u002Fli>\n\u003Cli>Send \u003Cstrong>eMail\u003C\u002Fstrong>, \u003Cstrong>Call Me Back\u003C\u002Fstrong> & \u003Cstrong>Feedback\u003C\u002Fstrong> Collection\u003C\u002Fli>\n\u003Cli>Collect \u003Cstrong>User eMail \u003C\u002Fstrong>for \u003Cstrong>newsletter Subscription\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Add \u003Cstrong>video in Support area\u003C\u002Fstrong> just by pasting Youtube link\u003C\u002Fli>\n\u003Cli>Option to \u003Cstrong>Skip Greeting\u003C\u002Fstrong> and Asking Name and eMail\u003C\u002Fli>\n\u003Cli>Option to show the ChatBot for Logged in users only\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>OpenAI ChatGPT Integration\u003C\u002Fstrong>\u003Cbr \u002F>\n* Integrate with OpenAI so the WPBot can answer any questions\u003Cbr \u002F>\n* Train and Fine Tune OpenAI ChatGPT\u003Cbr \u002F>\n* Fine tune with your Knowledgebase articles and Website data (pages, posts, knowledgebase and custom post types)\u003Cbr \u002F>\n* GPT Assistant support. Upload ChatBot Generated Website data, PDF  or any document to train ChatGPT\u003Cbr \u002F>\n* Generate and Upload website contents as JSON file to your GPT Assistant for AI training\u003Cbr \u002F>\n* OpenAI Content Writer and AI Content Generatror\u003Cbr \u002F>\n* Open AI Image Generator\u003C\u002Fp>\n\u003Cp>\u003Cstrong>DialogFlow Integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Full integration with Google Artificial Intelligence, Machine Learning or \u003Cstrong>AI Engine DialogFlow\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>DialogFlow ES – Essential\u003C\u002Fstrong> and \u003Cstrong>DialogFlow CX\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Use DialogFlow CX as \u003Cstrong>visual workflow builder\u003C\u002Fstrong> to create conversations that are easier to design, \u003Cstrong>enhance\u003C\u002Fstrong>, and maintain.\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>Rich Message Response & Card Responses\u003C\u002Fstrong> from Dialogflow as FaceBook messenger app\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sample DialogFlow Agent \u003C\u002Fstrong>for \u003Cstrong>quick import\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Interactive Forms\u003C\u002Fstrong>\u003Cbr \u002F>\nExtend the Start Menu with the \u003Cstrong>powerful Conversational Forms\u003C\u002Fstrong>. It is a visual,\u003Cstrong> drag and drop\u003C\u002Fstrong> form builder. You can create:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Conditional \u003Cstrong>Menu Driven Conversations\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Standard Contact Forms\u003C\u002Fli>\n\u003Cli>Job \u003Cstrong>Application Forms\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lead Capture\u003C\u002Fstrong> Forms\u003C\u002Fli>\n\u003Cli>Various types of \u003Cstrong>Calculators\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Feedback \u003Cstrong>Survey\u003C\u002Fstrong> Forms etc.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Language Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Works with \u003Cstrong>any language\u003C\u002Fstrong> (multi language support is available with KBx Pro Master license).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Language Center t\u003C\u002Fstrong>o edit and change every WPBot responses, System languages, stop words and info messages!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>RTL support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi Language support. Multilingual chatbot for international customers \u003C\u002Fstrong> \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Embedding Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Embed code to use the ChatBot\u003C\u002Fstrong> on any other websites including static HTML website\u003C\u002Fli>\n\u003Cli>\u003Cstrong> Widget Shortcode\u003C\u002Fstrong> to show the ChatBot on a page or post instead of Floating icon\u003C\u002Fli>\n\u003Cli>Shortcode for \u003Cstrong>Click to Chat\u003C\u002Fstrong> Button with the possibility to \u003Cstrong>Trigger Specific Intent\u003C\u002Fstrong> (\u003Cstrong>forms\u003C\u002Fstrong> etc.) on a page or post\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Misc. Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Persistent chat history\u003C\u002Fstrong> over user session on website\u003C\u002Fli>\n\u003Cli>Option to \u003Cstrong>Disable persistent chat history\u003C\u002Fstrong> (Chat history is reset in every page)\u003C\u002Fli>\n\u003Cli>Remember chat history in browser local storage and \u003Cstrong>greet returning users\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Option to Open pages in new or same window from search results\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GDPR\u003C\u002Fstrong> compliance (message with link to Privacy page)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Schedule day and time when WPBot will run\u003C\u002Fstrong>. Make WPBot work with other Live chat software.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Priority Support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Useful \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Fwpbot-modules\u002F\" rel=\"nofollow ugc\">ChatBot Modules\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Live Customer Chat\u003C\u002Fstrong> module\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Support Ticket\u003C\u002Fstrong> module \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Conversational Forms\u003C\u002Fstrong> pro module \u003C\u002Fli>\n\u003Cli>Chat \u003Cstrong>Sessions & Histories\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>FacebBook \u003Cstrong>Messenger\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>WhatApp WPBot\u003C\u002Fstrong> Integration through Twilio\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Extended Search\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>White Label ChatBot\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mailing List\u003C\u002Fstrong> Integration \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Extended\u003C\u002Fstrong> UI (2 additional templates)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Settings Import\u002FExport\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi Language support. Multilingual chatbot for international customers \u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Simple text Response\u003C\u002Fstrong>s Pro \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Woocommerce\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Telegram Bot\u003C\u002Fstrong> \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How to Use KnowledgeBase HelpDesk\u003C\u002Fh4>\n\u003Cp>Please check the plugin’s Help page for details.\u003C\u002Fp>\n\u003Ch3>Use\u003C\u002Fh3>\n\u003Col>\n\u003Cli>After activating the plugin, create a new page or post. In the body section write the shortcode \u003C\u002Fli>\n\u003Cli>Save the page\u002Fpost and check the page in front end. .\u003C\u002Fli>\n\u003C\u002Fol>\n","KnowledgeBase with AI CHATBOT HelpDesk. Complete Self Help Customer Support System. Live chat and Support ticket in pro",50,21458,92,14,"2026-02-16T13:10:00.000Z","6.9.4","4.7","5.6",[20,21,22,23,24],"chatbot","customer-support","helpdesk","knowledgebase","live-support","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fknowledgebase-helpdesk\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fknowledgebase-helpdesk.3.7.3.zip",100,0,null,"2026-03-15T15:16:48.613Z",[],{"slug":33,"display_name":7,"profile_url":8,"plugin_count":34,"total_installs":35,"avg_security_score":36,"avg_patch_time_days":37,"trust_score":38,"computed_at":39},"quantumcloud",29,25870,96,255,76,"2026-04-04T02:11:00.759Z",[41,65,86,106,120],{"slug":42,"name":43,"version":44,"author":45,"author_profile":46,"description":47,"short_description":48,"active_installs":49,"downloaded":50,"rating":51,"num_ratings":52,"last_updated":53,"tested_up_to":16,"requires_at_least":54,"requires_php":55,"tags":56,"homepage":60,"download_link":61,"security_score":62,"vuln_count":63,"unpatched_count":28,"last_vuln_date":64,"fetched_at":30},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.43","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process or help desk software to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with both customers and the support management team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. With Support Genix ticketing plugin, multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly and professionally.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined assignment rules. If no agent is initially assigned, the system will automatically assign the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language using your preferred translation tool or system. It’s fully compatible with popular translation plugins, ensuring seamless localization for global users.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot interface when their questions require human assistance, ensuring seamless escalation with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base automatically while customers create tickets, empowering self-service and reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized without manual intervention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized for better performance.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need without overwhelming customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate specific email addresses directly with support tickets, enabling organized multi-mailbox management, automatic routing, and department-based email handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across different mailbox categories for better organization, departmental routing, and workload distribution across your support team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries and issue types.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets directly. Each hotlink automatically logs the customer into the support portal, allowing them to view and manage their tickets without manually signing in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the initial height of the text editor to match your team’s preferences for more comfortable ticket creation and reply workflows.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, monthly, or custom intervals. Track key support metrics delivered directly to your inbox to drive data-informed decisions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Verify purchase codes, communicate with customers, and manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce  …\u003C\u002Fli>\n\u003C\u002Ful>\n","Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.",1000,45156,88,9,"2026-03-15T10:43:00.000Z","5.0","7.2",[57,21,22,58,59],"ai-chatbot","knowledge-base","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.43.zip",97,3,"2025-09-03 00:00:00",{"slug":66,"name":67,"version":68,"author":69,"author_profile":70,"description":71,"short_description":72,"active_installs":27,"downloaded":73,"rating":36,"num_ratings":52,"last_updated":74,"tested_up_to":75,"requires_at_least":76,"requires_php":77,"tags":78,"homepage":81,"download_link":82,"security_score":83,"vuln_count":84,"unpatched_count":84,"last_vuln_date":85,"fetched_at":30},"revechat","REVE Chat – AI Chatbot, Live Chat, Helpdesk, Campaigns & More","6.4.4","REVE Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Frevechat\u002F","\u003Cp>REVE Chat is a complete customer service, marketing, and sales solution for different industries such as Ecommerce, SaaS, Telecom, Banking, Finance, Real Estate, and more. It unifies real-time live chat, AI-driven chatbots, smart helpdesk, and multichannel campaigns into a single platform.\u003C\u002Fp>\n\u003Cp>You can use it to qualify & capture leads, reduce cart abandonment, provide personalized product recommendations, deliver instant support, and more. REVE Chat WordPress plugin provides a super easy installation process for customers to avail the great features we have to offer.\u003C\u002Fp>\n\u003Cp>You can start on our Free plan (no credit card required). As your usage grows, you can upgrade to one of our paid plans as per your need. We also offer an optional 14-day full-feature trial to explore everything we have to offer for your business.\u003C\u002Fp>\n\u003Cp>Start your journey with \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">REVE Chat\u003C\u002Fa> now by clicking the link.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FWPEhFtSU7NI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Why is REVE Chat a Must for Your WordPress Website?\u003C\u002Fh3>\n\u003Cp>REVE Chat offers a complete solution with a variety of powerful features, such as:\u003C\u002Fp>\n\u003Cp>🤖 \u003Cstrong>AI-Powered Conversations:\u003C\u002Fstrong> Augmented by LLMs, REVE Chatbots are able to respond and provide solutions like a human agent.\u003Cbr \u002F>\n📥 \u003Cstrong>Smart Omnichannel Single Inbox:\u003C\u002Fstrong> Manage live chat conversations and chatbot interactions from one unified view so that agents don’t have to manage multiple tools.\u003Cbr \u002F>\n📈 \u003Cstrong>Higher Lead Generation and Sales:\u003C\u002Fstrong> With \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Flive-chat-software\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">Live Chat\u003C\u002Fa> and Chatbot, your company can convert more customers, reduce cart abandonment, recommend solutions, and more.\u003Cbr \u002F>\n🎫 \u003Cstrong>Manage Issues Efficiently:\u003C\u002Fstrong> Through an \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fticketing\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">omnichannel ticketing system\u003C\u002Fa>, collect issues via email, widget, chat, and more, and resolve them with speed and efficiency.\u003Cbr \u002F>\n📣 \u003Cstrong>Built-in Campaigns:\u003C\u002Fstrong> REVE Chat goes beyond chat as you can efficiently run WhatsApp, Web Push, and SMS campaigns from the same platform and convert visitors into customers.\u003Cbr \u002F>\n⚡ \u003Cstrong>Easy-to-Use Solution:\u003C\u002Fstrong> Install our plugin, connect with our platform, and seamlessly chat with customers within a few minutes.\u003Cbr \u002F>\n📊 \u003Cstrong>Actionable Analytics:\u003C\u002Fstrong> Track everything regarding customer activity, live chat conversations, SLA, FRT, and more, in an intuitive dashboard to track ROI and overall customer service performance.\u003Cbr \u002F>\n🔗 \u003Cstrong>Deep System Integrations:\u003C\u002Fstrong> Integrate with popular platforms like WooCommerce, Google My Business, and HubSpot CRM for a more cohesive business ecosystem.\u003Cbr \u002F>\n🛡️ \u003Cstrong>Enterprise-Ready Controls:\u003C\u002Fstrong> Make use of role-based access control, SSO options, and more to maintain privacy and compliance.\u003Cbr \u002F>\n🎁 \u003Cstrong>Start for Free:\u003C\u002Fstrong> REVE Chat is completely free for all users and has paid plans for users that need more advanced features and tools for business growth.\u003C\u002Fp>\n\u003Ch3>The Best REVE Chat Features\u003C\u002Fh3>\n\u003Cp>💬 \u003Cstrong>AI-powered Live Chat & Instant Messaging:\u003C\u002Fstrong> Provide fast, real-time conversations with AI Copilot assistance to resolve queries instantly and personalize customer experiences.\u003Cbr \u002F>\n📹 \u003Cstrong>One-click Video and Voice Call:\u003C\u002Fstrong> Chat with customers via video or voice with just one click of a button.\u003Cbr \u002F>\n🤝 \u003Cstrong>Smooth Co-browsing & Screen Sharing:\u003C\u002Fstrong> Collaborate with customers when needed to solve complex problems and technical issues.\u003Cbr \u002F>\n🤖 \u003Cstrong>Powerful AI Chatbots:\u003C\u002Fstrong> Create \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fchatbots\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">AI chatbots\u003C\u002Fa> configured with deep system integration to quickly address customer queries in any channel.\u003Cbr \u002F>\n🏗️ \u003Cstrong>Drag-and-Drop Chatbot Flow Builder:\u003C\u002Fstrong> Easily create chatbots by adding elements as needed without any coding knowledge required.\u003Cbr \u002F>\n🛎️ \u003Cstrong>Smart Helpdesk:\u003C\u002Fstrong> Provide both customers and agents with innovative tools to report, collect, manage, and resolve tickets.\u003Cbr \u002F>\n🚀 \u003Cstrong>Robust Campaign Management:\u003C\u002Fstrong> Utilize Web Push notifications, \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fwhatsapp-campaign\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">WhatsApp campaigns\u003C\u002Fa>, and SMS messages to engage with users effectively, generating more leads and sales.\u003Cbr \u002F>\n🎨 \u003Cstrong>Fully-Customizable Chat Widget:\u003C\u002Fstrong> Bring your brand’s identity into your chat widget and give it a more premium feel.\u003Cbr \u002F>\n📱 \u003Cstrong>Multi-widget Deployment:\u003C\u002Fstrong> Deploy multiple widgets according to your use, whether they are powered by chatbots, just for live chat, or one that allows your customers to report and track tickets.\u003Cbr \u002F>\n🛒 \u003Cstrong>Deep Ecommerce Integrations:\u003C\u002Fstrong> Seamlessly connect with WooCommerce to recover carts, recommend products, and personalize campaigns that drive more sales.\u003Cbr \u002F>\n📈 \u003Cstrong>Analytics Dashboard:\u003C\u002Fstrong> Monitor all conversations, check conversations, track agent performances, and campaign ROI in a comprehensive dashboard.\u003Cbr \u002F>\n📝 \u003Cstrong>Custom Forms:\u003C\u002Fstrong> Create personalized and in-depth forms for specific purposes and uses.\u003C\u002Fp>\n\u003Ch3>Why Use REVE Chat Over Other Plugins?\u003C\u002Fh3>\n\u003Cp>If you’ve looked at plugins like Tawk.to, Tidio, Crisp, Chaty or LiveChat, you’ve probably noticed they mainly focus on website chat. REVE Chat goes further by combining customer support, automation, and outreach into one platform:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More than Just Chat:\u003C\u002Fstrong> Most plugins focus on live chat or chatbot, while REVE Chat combines both of those, along with AI capabilities, ticketing, campaigns, and more in one plugin.\u003Cbr \u002F>\n\u003Cstrong>True Omnichannel Support:\u003C\u002Fstrong> Engage customers in all channels (not just website) while also collecting and resolving tickets from multiple sources.\u003Cbr \u002F>\n\u003Cstrong>AI That Works With You:\u003C\u002Fstrong> Instead of only rule-based bots, REVE Chat offers AI-powered chatbots and an AI Copilot that can assist agents in real time for faster, more natural responses.\u003Cbr \u002F>\n\u003Cstrong>Built to Grow With You:\u003C\u002Fstrong> From startups to enterprises, REVE Chat includes role-based controls, integrations, and analytics that scale as you do.\u003C\u002Fp>\n\u003Ch3>Who Can Use This Plugin?\u003C\u002Fh3>\n\u003Cp>REVE Chat is great for businesses in all industries, but we offer different kinds of specialized use cases and features for each industry.\u003C\u002Fp>\n\u003Ch4>Ecommerce\u003C\u002Fh4>\n\u003Cp>🛒 \u003Cstrong>Personalized Recommendations:\u003C\u002Fstrong> Display product carousels and smart catalogs tailored to visitor behavior.\u003Cbr \u002F>\n⚙️ \u003Cstrong>WooCommerce Integration:\u003C\u002Fstrong> Seamlessly connect your store to recover carts and process orders in real time.\u003Cbr \u002F>\n📣 \u003Cstrong>Targeted Campaigns:\u003C\u002Fstrong> Run Web Push, WhatsApp, and SMS campaigns that drive repeat purchases.\u003Cbr \u002F>\n⚡ \u003Cstrong>Proactive Support:\u003C\u002Fstrong> Use proactive chats and triggers to reduce cart abandonment and assist buyers instantly.\u003C\u002Fp>\n\u003Ch4>Banking & Finance\u003C\u002Fh4>\n\u003Cp>🏦 \u003Cstrong>Smart FAQ Chatbots:\u003C\u002Fstrong> Automate responses to common banking queries smartly and securely.\u003Cbr \u002F>\n💰 \u003Cstrong>Loan & Product Guidance:\u003C\u002Fstrong> Recommend loan options, savings plans, or cards based on customer needs.\u003Cbr \u002F>\n🔒 \u003Cstrong>Secure Transaction Gateways:\u003C\u002Fstrong> Provide real-time support for payments with added authentication.\u003Cbr \u002F>\n📝 \u003Cstrong>Streamlined Onboarding:\u003C\u002Fstrong> Use custom forms and co-browsing to guide users through account setup.\u003C\u002Fp>\n\u003Ch4>Insurance\u003C\u002Fh4>\n\u003Cp>🛡️ \u003Cstrong>Claims & Applications:\u003C\u002Fstrong> Provide customized forms, collect customer information, and process them directly via chatbots or live chat.\u003Cbr \u002F>\n📞 \u003Cstrong>Virtual Assistance:\u003C\u002Fstrong> Offer onboarding and personalized support with live chat, co-browsing, voice, or video.\u003Cbr \u002F>\n🔀 \u003Cstrong>Advanced Routing:\u003C\u002Fstrong> Direct policyholders to the right agent based on query type.\u003Cbr \u002F>\n📅 \u003Cstrong>Proactive Campaigns:\u003C\u002Fstrong> Send renewal reminders and policy updates via SMS or WhatsApp.\u003C\u002Fp>\n\u003Ch4>Telecom\u003C\u002Fh4>\n\u003Cp>📡 \u003Cstrong>Roaming and Plan Activation:\u003C\u002Fstrong> From understanding customer needs to completing plan\u002Froaming\u002Fservice activation, all can be done through a chatbot with deep system integration capability.\u003Cbr \u002F>\n📥 \u003Cstrong>Smart Ticketing System:\u003C\u002Fstrong> Handle customer issues across multiple channels in one inbox.\u003Cbr \u002F>\n💡 \u003Cstrong>Plan & Package Suggestions:\u003C\u002Fstrong> Recommend subscriptions tailored to usage patterns and customer needs through an AI-powered Chatbot.\u003Cbr \u002F>\n🗺️ \u003Cstrong>Custom Journeys:\u003C\u002Fstrong> Guide users through onboarding, troubleshooting, upgrades, and more.\u003Cbr \u002F>\n💳 \u003Cstrong>Secure Billing Support:\u003C\u002Fstrong> Assist customers with payment gateways and billing via API integration.\u003C\u002Fp>\n\u003Ch4>Real Estate\u003C\u002Fh4>\n\u003Cp>🏠 \u003Cstrong>Smart Property Search:\u003C\u002Fstrong> Use chatbots to recommend listings with carousels and catalogs.\u003Cbr \u002F>\n📞 \u003Cstrong>Instant Lead Capture:\u003C\u002Fstrong> Collect buyer and seller details via live chat and chatbot through custom forms.\u003Cbr \u002F>\n🎥 \u003Cstrong>Virtual Property Tours:\u003C\u002Fstrong> Host guided tours and consultations through video and co-browsing.\u003Cbr \u002F>\n🔔 \u003Cstrong>Follow-up Campaigns:\u003C\u002Fstrong> Automate reminders for viewings and offers via WhatsApp, Web Push, or SMS.\u003C\u002Fp>\n\u003Ch4>SaaS\u003C\u002Fh4>\n\u003Cp>💻 \u003Cstrong>Lead Qualification Bots:\u003C\u002Fstrong> Capture and qualify leads before passing them to sales.\u003Cbr \u002F>\n🌍 \u003Cstrong>24\u002F7 Multichannel Support:\u003C\u002Fstrong> Provide round-the-round help via live chat, ticketing, and chatbots inside your SaaS platforms.\u003Cbr \u002F>\n📈 \u003Cstrong>Upsell Campaigns:\u003C\u002Fstrong> Run web and WhatsApp campaigns to drive feature adoption, renewals, and upgrades.\u003Cbr \u002F>\n🔍 \u003Cstrong>Retention Insights:\u003C\u002Fstrong> Track usage and support metrics to improve customer success.\u003C\u002Fp>\n\u003Ch3>Integration That Powers Your Workflow\u003C\u002Fh3>\n\u003Cp>REVE Chat connects seamlessly with the tools you already use.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>CRM & Business Tools:\u003C\u002Fstrong> HubSpot CRM, Google Business Profile, Salesforce, Zapier, Pipedrive, etc.\u003Cbr \u002F>\n\u003Cstrong>Google Platforms:\u003C\u002Fstrong> Google Business Profile, YouTube, Google Play, etc.\u003Cbr \u002F>\n\u003Cstrong>Analytics:\u003C\u002Fstrong> GTM, Google Analytics, Power BI, and Custom Analytics System.\u003Cbr \u002F>\n\u003Cstrong>Collaboration & Communication:\u003C\u002Fstrong> Facebook Comment & Messenger, WhatsApp, Telegram, Viber, Instagram, Twitter, and more.\u003Cbr \u002F>\n\u003Cstrong>APIs & Webhooks:\u003C\u002Fstrong> Flexible options to extend REVE Chat into your own systems.\u003C\u002Fp>\n\u003Cp>To learn more about how REVE Chat can help your business, \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fdemo-request\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">request a free consultation\u003C\u002Fa> with one of our experts now.\u003C\u002Fp>\n\u003Ch3>Pricing at a glance\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Free plan (forever)\u003C\u002Fstrong> – Core chat features with limited monthly conversations.\u003Cbr \u002F>\n\u003Cstrong>Conversation-based pricing\u003C\u002Fstrong> – Pay only for the conversations you need as your traffic grows.\u003Cbr \u002F>\n\u003Cstrong>Optional Add-Ons\u003C\u002Fstrong> – AI Credit, Whitelabel, Integrations and much more for your business needs.\u003Cbr \u002F>\n\u003Cstrong>14-day trial\u003C\u002Fstrong> – Unlock all of our features and try it out for 14 days.\u003C\u002Fp>\n\u003Cp>For more pricing details, please check out our \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fpricing\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">pricing page\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>Should you need any assistance, feel free to chat with our customer service professionals at our \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">Website\u003C\u002Fa> or email us at support@revechat.com.\u003C\u002Fp>\n\u003Ch3>Contributors & Developers\u003C\u002Fh3>\n\u003Cp>REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.\u003C\u002Fp>\n\u003Ch3>Contributors & Developers\u003C\u002Fh3>\n\u003Cp>REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.\u003C\u002Fp>\n","A free all-in-one customer service and lead generation platform capable of engaging, retaining, and converting customers.",31578,"2026-02-22T04:42:00.000Z","6.8.5","2.7","7.0",[20,21,22,79,80],"live-chat","livechat","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Frevechat.6.4.4.zip",78,1,"2025-04-09 00:00:00",{"slug":87,"name":88,"version":89,"author":90,"author_profile":91,"description":92,"short_description":93,"active_installs":11,"downloaded":94,"rating":27,"num_ratings":95,"last_updated":96,"tested_up_to":16,"requires_at_least":97,"requires_php":98,"tags":99,"homepage":101,"download_link":102,"security_score":103,"vuln_count":104,"unpatched_count":84,"last_vuln_date":105,"fetched_at":30},"hive-support","Hive Support | AI-Powered Help Desk, Live Chat and Chatbot","1.2.11","Hive Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fhivesupport\u002F","\u003Cp>Improve your WordPress customer support with Hive Support – a simple, user-friendly helpdesk and live chat plugin designed to make support tasks easier and more efficient.\u003C\u002Fp>\n\u003Cp>✨ Boost engagement with Hive Support’s AI chatbot, instantly responding to every customer.\u003C\u002Fp>\n\u003Cp>🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.\u003C\u002Fp>\n\u003Cp>With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.\u003C\u002Fp>\n\u003Cp>Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FxwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\" rel=\"nofollow ugc\">🚀 \u003Cstrong>Get Pro\u003C\u002Fstrong>\u003C\u002Fa>  | \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002F\" rel=\"nofollow ugc\">\u003Cstrong>Docs\u003C\u002Fstrong>\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3> ✴️ Hive Supports Key Features \u003C\u002Fh3>\n\u003Cp>✅  \u003Cstrong>Ticket Management System (Free) – \u003C\u002Fstrong> Manage unlimited tickets, agents, and customers with customizable filters and statuses.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Smart AI-Based Chatbot (Pro) – \u003C\u002Fstrong> Offer 24\u002F7 support with ChatGPT integration, prompt-based AI training, fine-tuning, and preset questions for quick replies.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Business Inbox (Free) – \u003C\u002Fstrong> Create and customize multiple support mailboxes. (Web-based and Email Based)\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Live Chat (Pro) – \u003C\u002Fstrong> Enable or disable live chat on any page and customize the chat widget’s text and appearance\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Agent Activity Tracking (Free) – \u003C\u002Fstrong> Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.\u003C\u002Fp>\n\u003Ch4> More Features of Hive Support \u003C\u002Fh4>\n\u003Col>\n\u003Cli>\u003Cstrong>Manage Support Agents (Free) – \u003C\u002Fstrong> Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket Reports (Free) – \u003C\u002Fstrong> Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications (Free) – \u003C\u002Fstrong> Send customizable email notifications to customers and agents, including subject and body text.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Response Templates (Pro) – \u003C\u002Fstrong> Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automation Trigger (Pro) – \u003C\u002Fstrong> Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Ticket Fields (Pro) – \u003C\u002Fstrong> Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Performance Reports (Pro) – \u003C\u002Fstrong>Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong> Integration Capabilities (Pro) – \u003C\u002Fstrong> Hive Support is now fully integrated with Telegram, Slack, Discord, and WhatsApp. Also, you can integrate with WooCommerce, CRM, and LMS platforms.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>🛡️ GDPR Compliant Helpdesk\u003C\u002Fh3>\n\u003Cp>Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.\u003C\u002Fp>\n\u003Ch3>📌 Why Choose the Hive Support Plugin for your WordPress Website?\u003C\u002Fh3>\n\u003Ch4>⏳ Improved Response Time\u003C\u002Fh4>\n\u003Cp>Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.\u003C\u002Fp>\n\u003Ch4>📑 All-inclusive Analytics and Reporting\u003C\u002Fh4>\n\u003Cp>Gain insights into common issues, response times, and customer satisfaction to improve your support services.\u003C\u002Fp>\n\u003Ch4>🛡️ Better User Experience\u003C\u002Fh4>\n\u003Cp>Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.\u003C\u002Fp>\n\u003Ch4>🔗 Integration with Other Tools\u003C\u002Fh4>\n\u003Cp>Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📍 Useful Guide for Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Ftelegram-integration\u002F\" rel=\"nofollow ugc\">Telegram Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fslack-integration\u002F\" rel=\"nofollow ugc\">Slack Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fdiscord-integration\u002F\" rel=\"nofollow ugc\">Discord Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fmanage-your-tickets-using-whatsapp-with-hive-support\u002F\" rel=\"nofollow ugc\">WhatsApp Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚙️ How to Use Hive Support on your WordPress Site\u003C\u002Fh4>\n\u003Cp>We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fgetting-started-with-hive-support\u002F\" rel=\"nofollow ugc\"> How to Install the Hive Support.\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3>🎉 Other Plugins from WPCommerz\u003C\u002Fh3>\n\u003Cp>We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fguidant\u002F\" rel=\"ugc\">\u003Cstrong>WP Guidant:\u003C\u002Fstrong>\u003C\u002Fa> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fdarklup-lite-wp-dark-mode\u002F\" rel=\"ugc\">\u003Cstrong>Darklup:\u003C\u002Fstrong>\u003C\u002Fa> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.\n\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwceazy\u002F\" rel=\"ugc\">\u003Cstrong>wcEazy:\u003C\u002Fstrong>\u003C\u002Fa> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.\n\u003C\u002Fp>\n\u003Cp>\u003Cstrong>❤️ Loved Hive Support?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Join our \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fwpcommerz\" rel=\"nofollow ugc\">Facebook Group\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Learn from our tutorials on \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002F@wpcommerz8042\" rel=\"nofollow ugc\">Youtube Channel\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Or rate Darklup on \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fhive-support\u002F#reviews\" rel=\"ugc\">WordPress\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>Hive Support uses \u003Ca href=\"https:\u002F\u002Fappsero.com\" rel=\"nofollow ugc\">Appsero\u003C\u002Fa> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.\u003C\u002Fp>\n\u003Cp>Appsero SDK \u003Cstrong>does not gather any data by default.\u003C\u002Fstrong> The SDK only starts gathering basic telemetry data \u003Cstrong>when a user allows it via the admin notice\u003C\u002Fstrong>. We collect the data to ensure a great user experience for all our users.\u003C\u002Fp>\n\u003Cp>Integrating Appsero SDK \u003Cstrong>DOES NOT IMMEDIATELY\u003C\u002Fstrong> start gathering data, \u003Cstrong>without confirmation from users in any case.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Learn more about how \u003Ca href=\"https:\u002F\u002Fappsero.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Appsero collects and uses this data\u003C\u002Fa>.\u003C\u002Fp>\n","The All-In-One Help Desk, Live Chat & AI Chat Bot Plugin for WordPress.",9434,2,"2026-03-09T11:28:00.000Z","6.5","7.4",[20,21,22,79,100],"ticketing-system","https:\u002F\u002Fgethivesupport.com\u002Ffeatures","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhive-support.1.2.11.zip",66,11,"2025-06-05 17:48:57",{"slug":107,"name":108,"version":109,"author":110,"author_profile":111,"description":112,"short_description":113,"active_installs":28,"downloaded":114,"rating":27,"num_ratings":84,"last_updated":81,"tested_up_to":75,"requires_at_least":54,"requires_php":98,"tags":115,"homepage":117,"download_link":118,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":119},"aisk-ai-chat","Aisk — AI Sales Chatbot for WooCommerce | Knowledgebase & Support bot","2.6.4","Aisk.chat","https:\u002F\u002Fprofiles.wordpress.org\u002Faisk\u002F","\u003Cp>Aisk is an \u003Cstrong>AI-powered chatbot plugin for WordPress\u003C\u002Fstrong> designed to integrate seamlessly with WooCommerce stores. Our free WordPress chatbot plugin provides AI-driven customer support with WhatsApp live chat and Telegram integration. With powerful AI knowledgebase plugin features, Aisk handles routine customer inquiries, reduces support tickets, and provides personalized product recommendations.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F1Bkv9XJpR7w?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Self-Learning AI Knowledgebase\u003C\u002Fh3>\n\u003Cp>One of the standout features of Aisk is its \u003Cstrong>self-learning capability\u003C\u002Fstrong>. The \u003Cstrong>AI-powered chatbot\u003C\u002Fstrong> learns from your business content and continuously improves its responses. During setup, Aisk’s \u003Cstrong>“Generate Embeddings”\u003C\u002Fstrong> process analyzes your website pages, product descriptions, FAQs, and other content to create a \u003Cstrong>customized knowledge base\u003C\u002Fstrong>. This enables the chatbot in WordPress to provide accurate and relevant answers based on your website. You can easily update this knowledge base by regenerating embeddings whenever new content is added to your site, ensuring the chatbot remains up-to-date with the latest information.\u003Cbr \u002F>\n– \u003Cstrong>Continuous Learning:\u003C\u002Fstrong> As you add new content or update existing pages, Aisk’s “Generate Embeddings” process enables the AI to learn from the latest information. This self-learning process ensures that the chatbot remains accurate and up-to-date without manual intervention.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Intelligent Answering:\u003C\u002Fstrong> The AI improves over time, ensuring it provides personalized, context-aware responses to customer queries, making it even smarter with every interaction.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Instant Customization:\u003C\u002Fstrong> Any time new information is added to your site, you can regenerate the knowledge base and have the chatbot immediately adapt to the changes. This reduces the need for ongoing maintenance and ensures that the AI is always aligned with the latest content and product offerings.\u003Cbr \u002F>\nThe self-learning feature makes Aisk more than just a support tool; it becomes a dynamic, intelligent resource that grows alongside your business, offering consistent, personalized, and up-to-date customer service.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Why Choose AISK?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>💯 \u003Cstrong>Aisk Chat is FREE!\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>📉 \u003Cstrong>Reduce support tickets to a significant number to focus your business\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>⏱️ \u003Cstrong>Provide instant 24\u002F7 customer support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>👨‍💼 \u003Cstrong>Free up your team’s time for complex issues\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>😊 \u003Cstrong>Increase customer satisfaction with quick responses\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>📈 \u003Cstrong>Boost sales with intelligent product recommendations\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>📱 \u003Cstrong>Seamlessly integrate WhatsApp live chat and Telegram in WordPress\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>🔗 \u003Cstrong>Improved URL handling and content extraction for better chatbot support in WordPress\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>WooCommerce Integration\u003C\u002Fh3>\n\u003Cp>AISK is built from the ground up for WooCommerce stores:\u003Cbr \u002F>\n– \u003Cstrong>Smart Product Search\u003C\u002Fstrong>: Helps customers find products based on descriptions, colors, sizes, categories, and more.\u003Cbr \u002F>\n– \u003Cstrong>Order Management\u003C\u002Fstrong>: Customers can track orders, view status, and submit inquiries about their orders using their order number and email.\u003Cbr \u002F>\n– \u003Cstrong>Intelligent Recommendations\u003C\u002Fstrong>: Suggests relevant products based on customer queries and browsing history, improving conversion rates.\u003C\u002Fp>\n\u003Ch3>Powerful Aisk AI Chatbot Features\u003C\u002Fh3>\n\u003Ch3>Automated Responses, No Delays. Ever.\u003C\u002Fh3>\n\u003Cp>Answer customer questions instantly 24\u002F7 through your website, \u003Cstrong>WhatsApp\u003C\u002Fstrong>, and \u003Cstrong>Telegram\u003C\u002Fstrong> using your existing content. Aisk handles routine inquiries automatically, eliminating wait times, with seamless handoff to your team when needed.\u003C\u002Fp>\n\u003Ch3>Smart Product Recommendations That Convert\u003C\u002Fh3>\n\u003Cp>When customers describe what they want, Aisk instantly suggests matching products with images and purchase links, increasing conversions and order values through personalized recommendations.\u003C\u002Fp>\n\u003Ch3>Order Tracking Made Effortless\u003C\u002Fh3>\n\u003Cp>Customers can check \u003Cstrong>order status\u003C\u002Fstrong>, shipping updates, and tracking information via your website, \u003Cstrong>WhatsApp\u003C\u002Fstrong>, or \u003Cstrong>Telegram\u003C\u002Fstrong>, reducing support inquiries by 90%.\u003C\u002Fp>\n\u003Ch3>WhatsApp & Telegram Integration\u003C\u002Fh3>\n\u003Cp>Turn \u003Cstrong>WhatsApp live chat WordPress\u003C\u002Fstrong> and \u003Cstrong>Telegram\u003C\u002Fstrong> into your 24\u002F7 sales and support channels. Customers can browse products, check order status, and get instant support using apps they already use daily.\u003C\u002Fp>\n\u003Ch3>Complete Omnichannel Support\u003C\u002Fh3>\n\u003Cp>Unify your website, \u003Cstrong>WhatsApp\u003C\u002Fstrong>, and \u003Cstrong>Telegram\u003C\u002Fstrong> conversations in a single dashboard. This ensures consistent responses across channels, eliminates communication silos, and provides your team complete visibility of customer interactions from every source.\u003C\u002Fp>\n\u003Ch4>📞 Support\u003C\u002Fh4>\n\u003Cp>If you have any questions or need assistance, please visit our \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Faisk-ai-chat\u002F\" rel=\"ugc\">support forum\u003C\u002Fa> or \u003Ca href=\"https:\u002F\u002Faisk.chat\u002Fsupport\u002F\" rel=\"nofollow ugc\">contact us directly\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>📝 License\u003C\u002Fh4>\n\u003Cp>This project is licensed under the GPL-2.0+ License – see the LICENSE file for details.\u003C\u002Fp>\n\u003Ch4>🔌 External Services\u003C\u002Fh4>\n\u003Cp>This plugin connects to several external services to provide its functionality. Here’s a detailed breakdown of each service and how it’s used:\u003C\u002Fp>\n\u003Ch3>OpenAI API\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Purpose\u003C\u002Fstrong>: Used for generating AI responses and creating embeddings from your content\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Data Sent\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>Content from your website (posts, pages, products)\u003C\u002Fli>\n\u003Cli>User queries and messages\u003C\u002Fli>\n\u003Cli>Custom knowledge base content\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>When\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>During initial setup when generating embeddings\u003C\u002Fli>\n\u003Cli>When processing user messages\u003C\u002Fli>\n\u003Cli>When updating the knowledge base\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Links\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Telegram Bot API\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Purpose\u003C\u002Fstrong>: Enables chat functionality through Telegram messenger\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Data Sent\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>User messages\u003C\u002Fli>\n\u003Cli>Bot responses\u003C\u002Fli>\n\u003Cli>Product information\u003C\u002Fli>\n\u003Cli>Order status updates\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>When\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>When users interact with the Telegram bot\u003C\u002Fli>\n\u003Cli>When sending automated responses\u003C\u002Fli>\n\u003Cli>When processing order inquiries\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Links\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Ftelegram.org\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Ftelegram.org\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Twilio API\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Purpose\u003C\u002Fstrong>: Enables WhatsApp integration for customer support\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Data Sent\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>User messages\u003C\u002Fli>\n\u003Cli>Bot responses\u003C\u002Fli>\n\u003Cli>Product information\u003C\u002Fli>\n\u003Cli>Order status updates\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>When\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>When users interact via WhatsApp\u003C\u002Fli>\n\u003Cli>When sending automated responses\u003C\u002Fli>\n\u003Cli>When processing order inquiries\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Links\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.twilio.com\u002Flegal\u002Ftos\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.twilio.com\u002Flegal\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>IPAPI.co\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Purpose\u003C\u002Fstrong>: Used to detect user’s location for showing location in the chat list display\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Data Sent\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>User’s IP address\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>When\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>When the chat widget is loaded\u003C\u002Fli>\n\u003Cli>When location-based features are requested\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Links\u003C\u002Fstrong>:\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fipapi.co\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fipapi.co\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Data Privacy\u003C\u002Fh3>\n\u003Cp>All data transmission to these services is done securely using HTTPS. The plugin only sends necessary data required for its functionality. You can control what data is sent by:\u003Cbr \u002F>\n1. Configuring which content types are included in the knowledge base\u003Cbr \u002F>\n2. Managing integration settings in the plugin dashboard\u003C\u002Fp>\n\u003Cp>3. Using the privacy settings to control data collection\u003C\u002Fp>\n\u003Cp>Developed with ❤️ by \u003Ca href=\"https:\u002F\u002Faisk.chat\" rel=\"nofollow ugc\">Aisk.chat Team\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Development\u003C\u002Fh3>\n\u003Cp>This plugin uses modern development tools and follows WordPress coding standards. Here’s how to set up the development environment:\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>Visit \u003Ca href=\"https:\u002F\u002Faisk.chat\" rel=\"nofollow ugc\">aisk.chat\u003C\u002Fa> for documentation and support.\u003C\u002Fp>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>Aisk — AI Sales Chatbot for WooCommerce | Knowledgebase & Support bot uses \u003Ca href=\"https:\u002F\u002Fappsero.com\" rel=\"nofollow ugc\">Appsero\u003C\u002Fa> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.\u003C\u002Fp>\n\u003Cp>Appsero SDK \u003Cstrong>does not gather any data by default.\u003C\u002Fstrong> The SDK only starts gathering basic telemetry data \u003Cstrong>when a user allows it via the admin notice\u003C\u002Fstrong>. We collect the data to ensure a great user experience for all our users.\u003C\u002Fp>\n\u003Cp>Integrating Appsero SDK \u003Cstrong>DOES NOT IMMEDIATELY\u003C\u002Fstrong> start gathering data, \u003Cstrong>without confirmation from users in any case.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Learn more about how \u003Ca href=\"https:\u002F\u002Fappsero.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Appsero collects and uses this data\u003C\u002Fa>.\u003C\u002Fp>\n","AI-powered chatbot for WooCommerce, offers instant product recommendations and self-trained AI knowledge base for enhanced customer support.",1350,[20,21,79,24,116],"woocommerce","https:\u002F\u002Faisk.chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faisk-ai-chat.2.6.4.zip","2026-03-15T10:48:56.248Z",{"slug":121,"name":122,"version":123,"author":124,"author_profile":125,"description":126,"short_description":127,"active_installs":128,"downloaded":129,"rating":27,"num_ratings":130,"last_updated":131,"tested_up_to":16,"requires_at_least":132,"requires_php":81,"tags":133,"homepage":81,"download_link":136,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":30},"chatway-live-chat","Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons","1.4.5","Chatway Live Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Fchatway\u002F","\u003Cp>Live chat with your website visitors on WordPress. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with an easy-to-use click to chat interface.\u003C\u002Fp>\n\u003Cp>Chatway live chat is a lightweight AI chatbot, helpdesk live chat app for communicating better with your customers & provide live chat customer support. Customers can engage with your business anytime using the live chat button on your WordPress website, while the AI chatbot helps answer questions faster and automate customer support.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FRa21ZeZwz50?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>✨ Chatway AI Chatbot with full human control\u003C\u002Fh4>\n\u003Cp>Chatway AI Chatbot helps businesses automate customer support, answer common questions, and assist website visitors 24\u002F7 with consistent replies. The AI chatbot learns from the data sources you add, including your website content, helping it deliver more accurate and relevant answers over time. It can reduce repetitive support work, improve response times, and help your team handle more conversations efficiently. At the same time, human agents still stay fully in control. Your team can monitor conversations, step in whenever needed, manage how the AI chatbot responds, adjust its behavior, and ensure support quality always matches your brand and customer experience standards.\u003C\u002Fp>\n\u003Ch4>👩‍💻 Why do you need Helpdesk Live Chat for your website?\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Real-Time Customer Support: Live chat enables instant assistance, faster issue resolution, and higher customer satisfaction. Live chat facilitates quick issue resolution.\u003C\u002Fli>\n\u003Cli>AI Chatbot Support: Add an AI chatbot to your website to answer common questions instantly, assist visitors 24\u002F7, and reduce repetitive support requests. The AI chatbot can learn from the data sources you add, including your website content, helping deliver faster, more relevant answers while still allowing your human agents to monitor conversations, step in anytime, and manage how the AI chatbot is used.\u003C\u002Fli>\n\u003Cli>Lead Generation: Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, Instagram, and more) as a proactive tool. Initiate conversations, answer inquiries, and guide potential customers, converting their interest into valuable leads. Live chat enables real-time interaction, fostering meaningful connections.\u003C\u002Fli>\n\u003Cli>Customer Feedback and Surveys: Embed helpdesk live chat pop up to gather instant feedback from your website users. Engage in real-time conversations & collect valuable insights. Live chat transforms your website into an interactive platform.\u003C\u002Fli>\n\u003Cli>Sales Support: Boost your WooCommerce sales by integrating live chat & FAQ for personalized customer assistance during the buying process. Guide users through product selection, address queries, and offer real-time customer support, enhancing the overall shopping experience.\u003C\u002Fli>\n\u003Cli>Technical Customer Support and Troubleshooting: Enhance customer satisfaction by providing live chat support & FAQ for technical queries and issue resolution.\u003C\u002Fli>\n\u003Cli>Visitor Engagement and Retention: Implement helpdesk live chat & FAQ to proactively engage website visitors. Offer assistance, share relevant content, and create a personalized experience. Live chat becomes a dynamic tool for fostering visitor engagement and increasing the likelihood of their return.\u003C\u002Fli>\n\u003Cli>Live Visitors: See who’s currently visiting your website and live chat with them.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🎉 Chatway Live Chat is a powerful live chat WordPress plugin\u003C\u002Fh4>\n\u003Cp>Chatway live chat is a powerful AI chatbot & helpdesk live chat popup plugin, designed to enhance website engagement and support user interactions. With Chatway live chat, easily integrate AI chatbot, live chat pop up, FAQ functionality & chat buttons like WhatsApp, Instagram, and more into your site, providing real-time assistance to visitors, improving customer satisfaction, and boosting conversion rates. Chatway live chat is a robust and user-friendly live chat plugin that effortlessly bolsters website engagement, offers real-time visitor customer support, and enhances online business conversion rates. An invaluable resource for website owners.\u003C\u002Fp>\n\u003Ch4>💬 What You Get With Chatway Live Chat\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Engage your website visitors and customers over live chat pop ups & provide customer support\u003C\u002Fli>\n\u003Cli>Add an AI chatbot to automate support: Use an AI chatbot to answer common questions instantly, assist visitors 24\u002F7, reduce repetitive customer support work, and provide faster replies. The AI chatbot can learn from the data sources you add, including your website content, while your team still stays in control and can monitor chats, step in anytime, and manage how the AI chatbot is used\u003C\u002Fli>\n\u003Cli>Show FAQ and reduce customer support live chat tickets\u003C\u002Fli>\n\u003Cli>Create separate live chat widget design for different websites and manage websites, chat channels, or brands in one place with separate inboxes and widgets\u003C\u002Fli>\n\u003Cli>Provide easy content and file sharing within chat for improved helpdesk live chat customer support\u003C\u002Fli>\n\u003Cli>Allow you to monitor chats with support agents in a single click\u003C\u002Fli>\n\u003Cli>See which visitors currently visit your website and initiate live chat with them\u003C\u002Fli>\n\u003Cli>Add chat pop up buttons like WhatsApp, Instagram, Facebook Messenger, SMS, Telegram, Phone, Line, Email, TikTok, WeChat, Discord, Google Maps, Waze, and custom links\u003C\u002Fli>\n\u003Cli>Pending messages icon for incoming live chat messages even when the Chatway live chat plugin isn’t launched\u003C\u002Fli>\n\u003Cli>Offer proactive live chat customer assistance\u003C\u002Fli>\n\u003Cli>Start live chat conversations with customers, solve their queries and answer their questions\u003C\u002Fli>\n\u003Cli>Assign agents to customer issues, and provide an enriching customer experience to web visitors and returning customers alike\u003C\u002Fli>\n\u003Cli>Personalize your customer’s overall experience based on their chat history & interactions\u003C\u002Fli>\n\u003Cli>Enhance live chat functionality by adding tags and custom data to conversations. This feature enables precise segmentation, analyze customer preferences, and provide personalized customer support for an optimized live chat user experience\u003C\u002Fli>\n\u003Cli>Chat web app, Android & iOS mobile apps to manage live chat support on the go\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🪄 Use Chatway Live Chat directly from your WordPress admin panel or as a standalone app\u003C\u002Fh4>\n\u003Cp>Live chat with your website’s visitors directly from the Chatway panel, use the AI chatbot to answer common questions automatically, or use Chatway inside your WordPress admin panel. Both options will work well and you can choose the option that will fit you best in providing customer support live chat to your website’s visitors.\u003Cbr \u002F>\nWhen logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, making it easy to see who you’re chatting with, while the AI chatbot can use the available data sources you add, including your website content, to provide faster and more relevant responses.\u003C\u002Fp>\n\u003Ch4>👋 Chatway Live Chat & Helpdesk account\u003C\u002Fh4>\n\u003Cp>Once you sign up, a free \u003Ca href=\"https:\u002F\u002Fchatway.app\" title=\"Chatway Live Chat\" rel=\"nofollow ugc\">Chatway live chat\u003C\u002Fa> account will be created for you, the live chat popup script will be added to your website, and a click to chat popup widget will appear on your website. If you log out or remove the plugin, the chat widget will be removed from your website.\u003Cbr \u002F>\nYou can stay on the free plan for basic live chat features, or upgrade to the paid plans to unlock unlimited chat history, automation, integrations, multi-seat access, and other premium features.\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fchatway.app\u002Fpricing\u002F?utm_source=wplisting\" title=\"Chatway Live Chat pricing\" rel=\"nofollow ugc\">Check out Chatway’s Live Chat pricing ⭐\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>❓ Add FAQ to reduce customer support chat tickets\u003C\u002Fh4>\n\u003Cp>Our WordPress live chat plugin includes an enhanced FAQ feature to reduce customer support tickets. With the FAQ feature, users can access instant answers within the live chat popup, addressing common questions without needing support. This customizable FAQ tool helps reduce ticket volume and improve customer satisfaction. By providing relevant information directly in the live chat popup, users resolve their issues faster, making support more efficient and streamlined\u003C\u002Fp>\n\u003Ch4>📱 Live Chat Anywhere Using Our Native Mobile Apps for iOS & Android\u003C\u002Fh4>\n\u003Cp>Besides our robust web live chat app, the Chatway iOS and Android apps allow users to engage with website visitors while on the go. This mobile application offers real-time communication and convenience, enabling timely responses and stronger connections with the audience. Download the app now to stay connected and chat with visitors wherever you are.\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fapps.apple.com\u002Fus\u002Fapp\u002Fchatway-website-live-chat\u002Fid6449775006\" title=\"Chatway for iOS\" rel=\"nofollow ugc\">Download Chatway for iOS 🔗\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.chatway.mobile\" title=\"Chatway for Android\" rel=\"nofollow ugc\">Download Chatway for Android 🔗\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🛒 Deep WooCommerce integration: Instant Access to WooCommerce Visitors’ Cart & Orders data and WooCommerce Store Data\u003C\u002Fh4>\n\u003Cp>Chatway live chat now gives you instant access to key visitor and store data directly inside the chat pop up window, making personalized, real-time support effortless. Instantly view order history, including purchased items and total order value, without asking for order numbers or switching tabs. See what’s in their cart, including total items and value, so you can guide them to checkout, recommend products, or recover abandoned carts. Plus, easily share clickable product links, suggest categories, and send active coupon codes — all within the chat popup.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fm3Tum7sMIRk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>🚀 Add chat buttons like WhatsApp, Messenger, and more\u003C\u002Fh4>\n\u003Cp>With Chatway Live Chat, add chat buttons for WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, Email, TikTok, WeChat, Discord, Google Maps, Waze, and even create your own custom chat buttons. For example, add a WhatsApp chat button so users can chat with you through WhatsApp or their favorite chat channel.\u003C\u002Fp>\n\u003Ch4>💾 Canned responses saved replies for commonly asked questions\u003C\u002Fh4>\n\u003Cp>Enhance your customer support efficiency with canned responses saved replies to common queries. This feature allows customer support chat agents to swiftly select and send standard responses, ensuring quick and consistent communication. No more typing the same message repeatedly—save time and reduce errors with our customizable canned responses feature.\u003C\u002Fp>\n\u003Ch4>👩‍💻 Invite your team as agents to Chatway live chat\u003C\u002Fh4>\n\u003Cp>Chatway live chat offers the option to invite teammates as agents or admins, facilitating collaborative customer live chat support. By adding agents to the platform, businesses can distribute workloads and ensure seamless customer service. Invite and empower your team to work together effectively and provide excellent live chat customer support to website visitors using Chatway live chat.\u003C\u002Fp>\n\u003Ch4>🎨 Customize your live chat widget\u003C\u002Fh4>\n\u003Cp>Create a customized live chat widget. Adjust colors, branding, and greetings to seamlessly integrate live chat, ensuring it looks perfect on your website. This personalized touch not only enhances visual appeal but also ensures a cohesive and engaging user experience, making live chat an integral and seamlessly integrated part of your online presence.\u003C\u002Fp>\n\u003Ch4>✍️ Translate your live chat widget to other languages\u003C\u002Fh4>\n\u003Cp>Translate the live chat widget into multiple languages. This feature fosters inclusive communication, allowing visitors to interact in their preferred language with your click to chat widget. With a multilingual live chat, businesses break down language barriers, providing a more accessible and user-friendly platform. As a result, live chat becomes a versatile tool, ensuring that diverse audiences can engage effortlessly, fostering a more inclusive and globally connected customer support experience.\u003Cbr \u002F>\nIf you use the AI chatbot, it can also automatically answer visitors in any language, helping you deliver faster and more natural support to a global audience.\u003C\u002Fp>\n\u003Ch4>🧑‍🦱 View who’s currently visiting your website\u003C\u002Fh4>\n\u003Cp>Using Chatway live chat you can see who’s currently visiting your website, engage a live chat session with them, and provide customer support instantly.\u003C\u002Fp>\n\u003Ch4>💻 Facebook Messenger & Instagram native integrations\u003C\u002Fh4>\n\u003Cp>Connect your Facebook Messenger Business page and Instagram for Business to Chatway and receive any message sent through Facebook Messenger live chat & Instagram DMs directly to Chatway live chat. Respond through Chatway live chat and manage all your Facebook Messenger & Instagram DMs conversations in Chatway, streamlining your customer interactions and providing a unified live chat communication hub.\u003C\u002Fp>\n\u003Ch4>📧 Email integration\u003C\u002Fh4>\n\u003Cp>Easily set up a Chatway email address and receive emails directly within the Chatway platform. You can also forward emails from your existing email address to Chatway live chat and create a new live chat ticket for each incoming email. This feature simplifies your communication channels, allowing you to conveniently respond to incoming emails from within Chatway live chat, creating a cohesive and efficient messaging hub for your business.\u003C\u002Fp>\n\u003Ch4>🙈 Mailchimp integration with live chat contacts\u003C\u002Fh4>\n\u003Cp>Connect Chatway to MailChimp and automatically sync your live chat contacts to your MailChimp audience. This lets you send live chat contacts to MailChimp with options like double opt in and tags, so all your live chat contacts stay in sync.\u003C\u002Fp>\n\u003Ch4>🤖 Smart automations & workflows\u003C\u002Fh4>\n\u003Cp>Create powerful rule-based workflows that automatically respond to visitor actions and chat events. Send instant replies, route conversations to the right agents, assign chats, add internal notes, update contact details, and trigger follow-ups, all without manual steps. Automations help you reduce repetitive work, respond faster, and keep every conversation organized and consistent.\u003C\u002Fp>\n\u003Ch4>🔏 Live Chat Private Notes\u003C\u002Fh4>\n\u003Cp>The “Private Notes” feature in live chat empowers agents to write confidential internal notes during customer interactions. Agents can tag colleagues, fostering seamless collaboration and knowledge-sharing. This enhances team communication, allowing for live chat real-time coordination and ensuring a more informed and efficient live chat customer support process.\u003C\u002Fp>\n\u003Ch4>📂 File sharing through live chat\u003C\u002Fh4>\n\u003Cp>Enable dynamic collaboration through live chat file-sharing feature between agents and website visitors. Exchange files, fostering real-time interaction. This dual functionality enhances communication, ensuring swift live chat issue resolution and providing a seamless, interactive experience for both agents and visitors.\u003C\u002Fp>\n\u003Ch4>💪 Other powerful live chat features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited live chat conversations\u003C\u002Fstrong> – chat with as many visitors as you like.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited websites\u003C\u002Fstrong> – install Chatway live chat on all of your websites. Chatway live chat can be installed on any platform\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Post-chat automated surveys\u003C\u002Fstrong> – send automated surveys to site visitors after their chat ends with a support team member to gather instant feedback and improve customer experience\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email and push notifications\u003C\u002Fstrong> – get email and push notifications for new live chat messages. Your visitors will also be notified via email when you answer they messages after leaving your website\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Collect visitors’ details\u003C\u002Fstrong> – add a contact form before or after visitors send you a message and collect email, name, phone, address or any other custom field\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email or download chat transcripts\u003C\u002Fstrong> – download or email live chat transcripts to yourself or to your website’s visitors\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Quick actions\u003C\u002Fstrong> – reply to specific messages sent by your visitors, download image, delete or edit message (not available for visitors), and perform other quick actions while chatting with your visitors\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Widget and agent availability\u003C\u002Fstrong> – set visibility hours for your live chat widget and working hours for your agents\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced targeting options\u003C\u002Fstrong> – you can show or hide the live chat widget on specific pages or based on the country of the visitor\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat analytics\u003C\u002Fstrong> – gain insights into helpdesk agents’ activities and live chat conversations\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🔗 Chatway Live Chat Demo\u003C\u002Fh4>\n\u003Cp>Chatway’s live chat demo site is a user-friendly platform designed for efficient communication. Its intuitive live chat interface ensures easy navigation, providing a seamless experience for users and admins alike. Real-time messaging features highlight the platform’s effectiveness, while customizable options and robust admin controls offer versatility. The responsive design and clean live chat layout enhance user experience, making it an ideal solution for businesses seeking  …\u003C\u002Fp>\n","AI chatbot & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 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