[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fld3seZreQZevBhpeGSqW3Yt5-Pf3OUngWEv1bwGBZDA":3,"$f2CdUjoK656SfTeBQYiW3joUZ64s7v0cRkscRGPSAS3I":129,"$fdhMGn374JD9jKbWomkugoTeCg-YDcXILZgTdVmyufy4":134},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":35,"analysis":26,"fingerprints":26},"knowdesk-ai-support-widget","KnowDesk AI Support Widget","1.0.1","knowdeskio","https:\u002F\u002Fprofiles.wordpress.org\u002Fknowdeskio\u002F","\u003Cp>\u003Cstrong>KnowDesk\u003C\u002Fstrong> is not just another AI chatbot plugin. It is the only all-in-one customer support platform that combines AI-powered chat, live human escalation, structured quality assurance, and agent coaching – all working together inside a single embeddable widget.\u003C\u002Fp>\n\u003Cp>Most support tools make you choose: automate with AI, or handle things manually with agents. KnowDesk does both – and then measures how well your team performs, closes the coaching loop, and makes your entire support operation continuously better.\u003C\u002Fp>\n\u003Ch4>What makes KnowDesk different from every other support plugin\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Other AI chat plugins\u003C\u002Fstrong> (Tidio, Crisp, Chatra, etc.) offer a chatbot or a live chat – but not a system. They answer questions. KnowDesk answers questions, escalates intelligently, scores every agent conversation, calibrates reviewers, and coaches agents on their weak points. That entire loop runs inside one platform at a price point no competitor offers natively.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>The KnowDesk loop:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>AI handles volume \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Agents handle nuance \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> QA scores quality \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Calibration aligns reviewers \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Coaching closes the loop back to each agent\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch4>AI Chat Layer\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Connects to your existing content – Google Docs, Notion, Confluence, PDFs, website URLs, or plain text\u003C\u002Fli>\n\u003Cli>Answers questions \u003Cstrong>only from your content\u003C\u002Fstrong> – not generic internet knowledge\u003C\u002Fli>\n\u003Cli>Powered by different choice of AI model: Anthropic Claude, OpenAI GPT, Groq (Llama 4), Google Gemini, Mistral, or DeepSeek\u003C\u002Fli>\n\u003Cli>Automatic failover – if one AI provider goes down, another picks up instantly\u003C\u002Fli>\n\u003Cli>Handles routine queries 24\u002F7 so your agents focus on what matters\u003C\u002Fli>\n\u003Cli>Order lookup built in – connect Stripe, Shopify, or Paystack so AI can answer “where is my order?” with live data and a visual tracking card\u003C\u002Fli>\n\u003Cli>Video knowledge base – upload tutorial videos and AI transcribes them, answering questions with clickable timestamp links\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Live Agent Escalation\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>One-click escalation when AI cannot resolve a conversation\u003C\u002Fli>\n\u003Cli>Agents receive the \u003Cstrong>full conversation transcript\u003C\u002Fstrong> already loaded – no “please explain your issue again”\u003C\u002Fli>\n\u003Cli>Smart agent assignment: round-robin, least-busy, or manual\u003C\u002Fli>\n\u003Cli>Real-time queue dashboard – every agent sees who is waiting, how long, and what they need\u003C\u002Fli>\n\u003Cli>Auto-create tickets in Freshdesk, Zendesk, Intercom, or any email inbox – AI generates the subject line and priority level automatically\u003C\u002Fli>\n\u003Cli>Webhook support for custom escalation flows\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Built-In QA Reviews (unique to KnowDesk)\u003C\u002Fh4>\n\u003Cp>Most support platforms stop at the conversation. KnowDesk measures how well it was handled.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>9-attribute scorecard\u003C\u002Fstrong> – Empathy, Accuracy, Resolution, Tone, Timeliness, Knowledge, Professionalism, Proactive Communication, Compliance\u003C\u002Fli>\n\u003Cli>Every attribute scored 1–5 by your QA team, with per-attribute reviewer notes\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Weighted scoring\u003C\u002Fstrong> – assign more weight to the attributes that matter most for your business\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto-fail rules\u003C\u002Fstrong> – flag any conversation where a critical attribute scores below a threshold\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Queue\u003C\u002Fstrong> – automatically surfaces high-priority conversations for review: negative-sentiment chats, new agent conversations, random samples, and long-unreviewed cases\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Weekly QA report\u003C\u002Fstrong> – emailed to stakeholders in one click\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Calibration Sessions (enterprise QA, at SMB price)\u003C\u002Fh4>\n\u003Cp>Inter-reviewer consistency is the problem every QA team has and almost no tool solves natively.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Assign two reviewers to score the same conversation independently\u003C\u002Fli>\n\u003Cli>System computes \u003Cstrong>per-attribute agreement rates\u003C\u002Fstrong> between reviewers\u003C\u002Fli>\n\u003Cli>QA Lead sees a side-by-side comparison and resolves each divergence\u003C\u002Fli>\n\u003Cli>Resolution becomes the canonical score – the conversation record is updated\u003C\u002Fli>\n\u003Cli>Agreement rate tracking: ≥ 80% strong \u002F 60–79% moderate \u002F \u003C 60% divergent\u003C\u002Fli>\n\u003Cli>No spreadsheets. No offline reconciliation meetings. All Built into the platform.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Agent Coaching Portal\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Every agent has a \u003Cstrong>private self-view portal\u003C\u002Fstrong> showing their QA scores and trends\u003C\u002Fli>\n\u003Cli>Per-attribute breakdown with the specific conversation as context\u003C\u002Fli>\n\u003Cli>Agents see where they are strong and where they need to improve – without waiting for a manager’s 1:1\u003C\u002Fli>\n\u003Cli>Trend line over time: improving, stable, or declining\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Analytics\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Total conversations, resolved vs. open vs. escalated\u003C\u002Fli>\n\u003Cli>Message volume charts (daily \u002F weekly \u002F monthly)\u003C\u002Fli>\n\u003Cli>Visitor demographics – country, device, browser\u003C\u002Fli>\n\u003Cli>Escalation rate and pattern analysis\u003C\u002Fli>\n\u003Cli>Knowledge gap detection – identifies what your AI is failing to answer so you can fill the content gaps\u003C\u002Fli>\n\u003Cli>Full conversation transcripts – AI and agent replies in one unified timeline\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>What this WordPress plugin does\u003C\u002Fh4>\n\u003Cp>This plugin is the connector between your WordPress site and your KnowDesk account. It:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Embeds your KnowDesk widget on any WordPress page, post, or the entire site – no code required\u003C\u002Fli>\n\u003Cli>Lets you configure your Widget API key from the WordPress admin\u003C\u002Fli>\n\u003Cli>Gives you display controls: choose which pages, which visitor types (logged-in \u002F logged-out), and which corner the widget appears in\u003C\u002Fli>\n\u003Cli>Validates your API key inline so you know it’s working before you publish\u003C\u002Fli>\n\u003Cli>Works on WooCommerce stores, membership sites, SaaS landing pages, or any WordPress installation\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Who KnowDesk is built for\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>SaaS companies\u003C\u002Fstrong> – deflect support tickets with AI, escalate edge cases to agents, score every conversation\u003C\u002Fli>\n\u003Cli>\u003Cstrong>E-commerce stores\u003C\u002Fstrong> – answer FAQs, process order lookups, escalate complaints, measure agent quality\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agencies\u003C\u002Fstrong> – deploy a complete support stack for clients without buying multiple tools\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support teams with QA leads\u003C\u002Fstrong> – replace spreadsheet-based scoring with a structured, calibrated QA system\u003C\u002Fli>\n\u003Cli>\u003Cstrong>HR & ops teams\u003C\u002Fstrong> – build internal knowledge assistants that answer employee questions from your own documentation\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Privacy\u003C\u002Fh4>\n\u003Cp>This plugin does not collect or store any personal data about your site visitors. The KnowDesk widget operates under \u003Ca href=\"https:\u002F\u002Fknowdesk.io\u002Fprivacy\" rel=\"nofollow ugc\">KnowDesk’s Privacy Policy\u003C\u002Fa>. Your API key is stored in your WordPress database as a standard option and is never exposed to the browser.\u003C\u002Fp>\n","AI chat, live agent escalation, and built-in QA scoring in one support platform. Embed on your WordPress site in 2 minutes - no code needed.",0,153,"2026-07-03T01:18:00.000Z","7.0.2","5.8","7.4",[18,19,20,21,22],"ai-chatbot","chatbot","customer-support","helpdesk","live-chat","https:\u002F\u002Fknowdesk.io\u002Fwordpress-plugin","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fknowdesk-ai-support-widget.1.0.1.zip",100,null,"2026-07-22T17:31:50.256Z","no_bundle",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},1,30,94,"2026-08-28T23:06:15.874Z",[36,54,70,85,106],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":32,"downloaded":44,"rating":25,"num_ratings":45,"last_updated":46,"tested_up_to":14,"requires_at_least":47,"requires_php":16,"tags":48,"homepage":50,"download_link":51,"security_score":33,"vuln_count":52,"unpatched_count":11,"last_vuln_date":53,"fetched_at":27},"hive-support","Hive Support | AI-Powered Help Desk, Live Chat and Chatbot","2.0.3","Hive Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fhivesupport\u002F","\u003Cp>Improve your WordPress customer support with Hive Support – a complete AI and human hybrid helpdesk built for modern WordPress businesses. Manage tickets, run live chat, deploy an AI chatbot trained on your own content, and handle every support request from one clean dashboard inside WordPress.\u003C\u002Fp>\n\u003Cp>✨ AI that learns from your own content. Upload your documentation, product pages, or TXT and DOCX files. The AI reads from there and gives specific, accurate answers instead of generic ones.\u003C\u002Fp>\n\u003Cp>🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.\u003C\u002Fp>\n\u003Cp>With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.\u003C\u002Fp>\n\u003Cp>Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FxwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\" rel=\"nofollow ugc\">🚀 \u003Cstrong>Get Pro\u003C\u002Fstrong>\u003C\u002Fa>  | \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002F\" rel=\"nofollow ugc\">\u003Cstrong>Docs\u003C\u002Fstrong>\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3> ✴️ Hive Support Key Features \u003C\u002Fh3>\n\u003Cp>✅  \u003Cstrong>Ticket Management System (Free) – \u003C\u002Fstrong> Manage unlimited tickets, agents, and customers with customizable filters and statuses.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Business Inbox (Free) – \u003C\u002Fstrong> Create and customize multiple support mailboxes. (Web-based and Email Based)\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Agent Activity Tracking (Free) – \u003C\u002Fstrong> Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>AI Chatbot with RAG Knowledge Base (Pro) – \u003C\u002Fstrong> Deploy a 24\u002F7 AI chatbot trained on your own documentation, product pages, and uploaded TXT or DOCX files. Accurate, specific answers every time.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>AI to Human Handoff (Pro) – \u003C\u002Fstrong> When AI cannot help, customers request a live agent. Your team gets notified instantly and takes over the chat with full conversation history.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Live Agent Takeover (Pro) – \u003C\u002Fstrong> Agents can take over any active AI chat directly from the WordPress admin panel in real time.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Support Queue with Real-Time Notifications (Pro) – \u003C\u002Fstrong> Every handoff request joins a live support queue visible in your WordPress dashboard. Accept, convert to ticket, or dismiss requests from one place.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>All Chat History in One Inbox (Pro) – \u003C\u002Fstrong> Every AI chat and live chat conversation is stored and fully searchable in your inbox. Returning visitors pick up right where they left off.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Reply Tickets with AI (Pro) – \u003C\u002Fstrong> AI drafts replies to support tickets using your knowledge base. Agents review, edit, and send.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Customizable Chatbot (Pro) – \u003C\u002Fstrong> Set a custom bot name, upload an avatar, choose brand colors, write custom instructions, and add pre-defined questions.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Live Chat (Pro) – \u003C\u002Fstrong> Enable or disable live chat on any page and customize the chat widget appearance. Control who can use live chat — all visitors or logged-in customers only.\u003C\u002Fp>\n\u003Ch4> More Features of Hive Support \u003C\u002Fh4>\n\u003Col>\n\u003Cli>\u003Cstrong>Manage Support Agents (Free) – \u003C\u002Fstrong> Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket Reports (Free) – \u003C\u002Fstrong> Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications (Free) – \u003C\u002Fstrong> Send customizable email notifications to customers and agents, including subject and body text.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Response Templates (Pro) – \u003C\u002Fstrong> Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automation Trigger (Pro) – \u003C\u002Fstrong> Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Ticket Fields (Pro) – \u003C\u002Fstrong> Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Performance Reports (Pro) – \u003C\u002Fstrong> Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Integration Capabilities (Pro) – \u003C\u002Fstrong> Hive Support is fully integrated with Telegram, Slack, Discord, and WhatsApp. Also integrates with WooCommerce, EDD, weDocs, BetterDocs, and OpenAI.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>🛡️ GDPR Compliant Helpdesk\u003C\u002Fh3>\n\u003Cp>Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.\u003C\u002Fp>\n\u003Ch3>📌 Why Choose the Hive Support Plugin for your WordPress Website?\u003C\u002Fh3>\n\u003Ch4>⏳ Improved Response Time\u003C\u002Fh4>\n\u003Cp>Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.\u003C\u002Fp>\n\u003Ch4>📑 All-inclusive Analytics and Reporting\u003C\u002Fh4>\n\u003Cp>Gain insights into common issues, response times, and customer satisfaction to improve your support services.\u003C\u002Fp>\n\u003Ch4>🛡️ Better User Experience\u003C\u002Fh4>\n\u003Cp>Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.\u003C\u002Fp>\n\u003Ch4>🔗 Integration with Other Tools\u003C\u002Fh4>\n\u003Cp>Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📍 Useful Guide for Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Ftelegram-integration\u002F\" rel=\"nofollow ugc\">Telegram Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fslack-integration\u002F\" rel=\"nofollow ugc\">Slack Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fdiscord-integration\u002F\" rel=\"nofollow ugc\">Discord Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fmanage-your-tickets-using-whatsapp-with-hive-support\u002F\" rel=\"nofollow ugc\">WhatsApp Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚙️ How to Use Hive Support on your WordPress Site\u003C\u002Fh4>\n\u003Cp>We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fgetting-started-with-hive-support\u002F\" rel=\"nofollow ugc\"> How to Install the Hive Support.\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3>🎉 Other Plugins from WPCommerz\u003C\u002Fh3>\n\u003Cp>We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fguidant\u002F\" rel=\"ugc\">\u003Cstrong>WP Guidant:\u003C\u002Fstrong>\u003C\u002Fa> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fdarklup-lite-wp-dark-mode\u002F\" rel=\"ugc\">\u003Cstrong>Darklup:\u003C\u002Fstrong>\u003C\u002Fa> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.\n\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwceazy\u002F\" rel=\"ugc\">\u003Cstrong>wcEazy:\u003C\u002Fstrong>\u003C\u002Fa> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.\n\u003C\u002Fp>\n\u003Cp>\u003Cstrong>❤️ Loved Hive Support?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Join our \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fwpcommerz\" rel=\"nofollow ugc\">Facebook Group\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Learn from our tutorials on \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002F@wpcommerz8042\" rel=\"nofollow ugc\">Youtube Channel\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Or rate Hive Support on \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fhive-support\u002F#reviews\" rel=\"ugc\">WordPress\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>Hive Support uses \u003Ca href=\"https:\u002F\u002Fappsero.com\" rel=\"nofollow ugc\">Appsero\u003C\u002Fa> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.\u003C\u002Fp>\n\u003Cp>Appsero SDK \u003Cstrong>does not gather any data by default.\u003C\u002Fstrong> The SDK only starts gathering basic telemetry data \u003Cstrong>when a user allows it via the admin notice\u003C\u002Fstrong>. We collect the data to ensure a great user experience for all our users.\u003C\u002Fp>\n\u003Cp>Integrating Appsero SDK \u003Cstrong>DOES NOT IMMEDIATELY\u003C\u002Fstrong> start gathering data, \u003Cstrong>without confirmation from users in any case.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Learn more about how \u003Ca href=\"https:\u002F\u002Fappsero.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Appsero collects and uses this data\u003C\u002Fa>.\u003C\u002Fp>\n","The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.",10211,2,"2026-05-25T14:44:00.000Z","6.5",[18,20,21,22,49],"ticketing-system","https:\u002F\u002Fgethivesupport.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhive-support.2.0.3.zip",11,"2025-06-05 17:48:57",{"slug":55,"name":56,"version":57,"author":58,"author_profile":59,"description":60,"short_description":61,"active_installs":11,"downloaded":62,"rating":11,"num_ratings":11,"last_updated":63,"tested_up_to":64,"requires_at_least":65,"requires_php":16,"tags":66,"homepage":68,"download_link":69,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"aserva-ai-chat-widget","aserva AI Chat Widget","1.0.3","aserva1","https:\u002F\u002Fprofiles.wordpress.org\u002Faserva1\u002F","\u003Cp>aserva AI Chat Widget adds an AI-powered customer support chat widget to your WordPress site and WooCommerce store.\u003C\u002Fp>\n\u003Cp>The plugin connects your site to aserva, syncs useful WooCommerce and WordPress support context, and lets aserva answer common customer questions from your store knowledge. When the AI is unsure, conversations can be escalated to your aserva inbox.\u003C\u002Fp>\n\u003Ch4>Free store scan before setup\u003C\u002Fh4>\n\u003Cp>Before installing, you can scan your public store pages for visible support leaks, missing policy inputs, order-status gaps, product-confidence gaps, and cart-recovery opportunities:\u003C\u002Fp>\n\u003Cp>https:\u002F\u002Faserva.io\u002Fscan?platform=woocommerce\u003C\u002Fp>\n\u003Cp>The scan is evidence-based and maps gaps to aserva playbooks. It does not require an account.\u003C\u002Fp>\n\u003Ch4>Built for WooCommerce merchants\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Answer common product questions from your store content and catalog\u003C\u002Fli>\n\u003Cli>Help customers with order status questions using WooCommerce order events\u003C\u002Fli>\n\u003Cli>Capture refund, return, and support requests for review\u003C\u002Fli>\n\u003Cli>Sync form submissions from popular WordPress form plugins\u003C\u002Fli>\n\u003Cli>Track useful commerce events such as order updates, refunds, reviews, subscriptions, and abandoned carts\u003C\u002Fli>\n\u003Cli>Add a lightweight chat widget without editing your theme\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Fast setup\u003C\u002Fh4>\n\u003Cp>Install the plugin, connect your aserva account, and enable the widget. The setup wizard supports dashboard-assisted connection and manual API key setup.\u003C\u002Fp>\n\u003Ch4>Human handoff\u003C\u002Fh4>\n\u003Cp>aserva is designed for safe automation. Questions that need review can be escalated instead of forcing the AI to guess.\u003C\u002Fp>\n\u003Ch4>Requirements\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>WordPress 5.5 or higher\u003C\u002Fli>\n\u003Cli>PHP 7.4 or higher\u003C\u002Fli>\n\u003Cli>An aserva account\u003C\u002Fli>\n\u003Cli>WooCommerce is optional, but recommended for ecommerce support workflows\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy and External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to aserva, an external AI customer support service operated by aserva. The default service URL is https:\u002F\u002Faserva.io.\u003C\u002Fp>\n\u003Cp>The plugin may send the following data to aserva after it is configured with an aserva API key:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chat widget configuration, including organization ID, widget position, color, and language.\u003C\u002Fli>\n\u003Cli>Logged-in customer context, such as display name and email, when available.\u003C\u002Fli>\n\u003Cli>Contact form submissions from supported form plugins, including submitted name, email, subject, message, selected fields, and page URL.\u003C\u002Fli>\n\u003Cli>WooCommerce order events, including order ID, order number, status, totals, currency, items, product URLs, product images, customer email, customer name, phone, and address fields.\u003C\u002Fli>\n\u003Cli>WooCommerce refund events, product review events, subscription renewal events, back-in-stock events, and abandoned cart events when those workflows are available on the store.\u003C\u002Fli>\n\u003Cli>Plugin diagnostics such as plugin version, WordPress version, site URL, and connection status.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Data is sent only after the plugin is configured with an aserva API key. Webhook requests from the plugin to aserva are signed with HMAC-SHA256 and include a timestamp.\u003C\u002Fp>\n\u003Cp>For full details, review:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Privacy Policy: https:\u002F\u002Faserva.io\u002Fprivacy\u003C\u002Fli>\n\u003Cli>Terms of Service: https:\u002F\u002Faserva.io\u002Fterms\u003C\u002Fli>\n\u003C\u002Ful>\n","AI customer support chat for WordPress and WooCommerce stores. Help route product, order, return, and support questions.",267,"2026-07-13T11:29:00.000Z","6.9.5","5.5",[18,20,21,22,67],"woocommerce","https:\u002F\u002Faserva.io","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faserva-ai-chat-widget.1.0.3.zip",{"slug":71,"name":72,"version":73,"author":74,"author_profile":75,"description":76,"short_description":77,"active_installs":11,"downloaded":78,"rating":11,"num_ratings":11,"last_updated":79,"tested_up_to":14,"requires_at_least":80,"requires_php":16,"tags":81,"homepage":83,"download_link":84,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"customereagle-chat-widget","CustomerEagle Chat Widget","1.0.0","customereagle","https:\u002F\u002Fprofiles.wordpress.org\u002Fcustomereagle\u002F","\u003Cp>\u003Cstrong>CustomerEagle\u003C\u002Fstrong> is an AI-powered customer support platform: a chat widget for your visitors, a unified agent inbox, an AI assistant trained on your own knowledge base, and a help center — all in one place.\u003C\u002Fp>\n\u003Cp>This plugin adds the CustomerEagle chat widget to your WordPress site without touching your theme:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>One-minute setup\u003C\u002Fstrong> — paste your Workspace ID and you’re live.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI answers, human handoff\u003C\u002Fstrong> — the widget answers from your knowledge base and hands off to your team when needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Help-center search built in\u003C\u002Fstrong> — visitors find articles without leaving the page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Page rules\u003C\u002Fstrong> — hide the widget on specific paths (checkout, account pages, …).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>No performance tax\u003C\u002Fstrong> — one deferred script tag, loaded only on pages where the widget should appear. Nothing loads in your admin area.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>You need a CustomerEagle account to use this plugin — plans (including a free plan) are available at \u003Ca href=\"https:\u002F\u002Fcustomereagle.com\" rel=\"nofollow ugc\">customereagle.com\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>Developer filters\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ccode>custeagle_should_display\u003C\u002Fcode> — final say over whether the widget loads on a request.\u003C\u002Fli>\n\u003Cli>\u003Ccode>custeagle_api_base\u003C\u002Fcode> — override the widget endpoint (https only; for staging setups).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin embeds the CustomerEagle chat widget, a third-party service operated by CustomerEagle. When the widget is enabled, every visitor’s browser loads the widget script from \u003Ccode>api.customereagle.com\u003C\u002Fcode> and connects to the same domain for chat.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>What is sent:\u003C\u002Fstrong> the Workspace ID configured in the plugin, the visiting page’s domain (used to verify the widget is allowed to run there), and — only when a visitor uses the chat — the messages and any contact details they choose to type. The plugin itself sends no data server-side and stores nothing about your visitors in WordPress.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>When:\u003C\u002Fstrong> on every public page view where the widget is enabled (script load), and during chat use.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Service:\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fcustomereagle.com\" rel=\"nofollow ugc\">CustomerEagle\u003C\u002Fa> — \u003Ca href=\"https:\u002F\u002Fcustomereagle.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa> · \u003Ca href=\"https:\u002F\u002Fcustomereagle.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If you are subject to GDPR or similar regulations, mention CustomerEagle in your site’s privacy policy.\u003C\u002Fp>\n","Add the CustomerEagle support chat widget to your site — live chat, AI answers, and help-center search in one launcher.",35,"2026-07-21T04:42:00.000Z","6.0",[18,82,20,21,22],"chat-widget","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcustomereagle-chat-widget.1.0.0.zip",{"slug":86,"name":87,"version":88,"author":89,"author_profile":90,"description":91,"short_description":92,"active_installs":93,"downloaded":94,"rating":95,"num_ratings":96,"last_updated":97,"tested_up_to":14,"requires_at_least":80,"requires_php":16,"tags":98,"homepage":101,"download_link":102,"security_score":103,"vuln_count":104,"unpatched_count":11,"last_vuln_date":105,"fetched_at":27},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.49","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Cp>🔥 \u003Cstrong>Limited-Time Offer — Agency Lifetime: $199\u003C\u002Fstrong> (was $699) · \u003Cstrong>Save 71%\u003C\u002Fstrong> · 100 sites, yours forever. 👉 \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=sg-lifetime-offer\" rel=\"nofollow ugc\">See the Offer\u003C\u002Fa>\u003C\u002Fstrong> — ends July 28, 2026.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",2000,64435,90,10,"2026-07-16T05:03:00.000Z",[18,20,21,99,100],"knowledge-base","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.49.zip",97,3,"2025-09-03 00:00:00",{"slug":107,"name":108,"version":109,"author":110,"author_profile":111,"description":112,"short_description":113,"active_installs":114,"downloaded":115,"rating":116,"num_ratings":117,"last_updated":118,"tested_up_to":119,"requires_at_least":120,"requires_php":121,"tags":122,"homepage":125,"download_link":126,"security_score":127,"vuln_count":31,"unpatched_count":31,"last_vuln_date":128,"fetched_at":27},"live-chat-support-by-social-intents","Social Intents – Live Chat","1.6.19","socialintents","https:\u002F\u002Fprofiles.wordpress.org\u002Fsocialintents\u002F","\u003Cp>\u003Cstrong>Boost customer engagement and reduce support costs\u003C\u002Fstrong> with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMxrptyVPV2Q?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.\u003C\u002Fp>\n\u003Cp>With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24\u002F7 customer service—all from inside your favorite workplace tools.\u003C\u002Fp>\n\u003Cp>✨ \u003Cstrong>Key Benefits\u003C\u002Fstrong>\u003Cbr \u002F>\n– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini\u003Cbr \u002F>\n– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom\u003Cbr \u002F>\n– Train your chatbot on your content instantly (URLs, docs, knowledge base)\u003Cbr \u002F>\n– Increase conversions with proactive chat and custom triggers\u003Cbr \u002F>\n– No coding required – setup takes less than 1 minute\u003Cbr \u002F>\n– GDPR-compliant, secure, and scalable\u003C\u002Fp>\n\u003Cp>Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.\u003C\u002Fp>\n\u003Cp>Try it FREE at \u003Ca href=\"https:\u002F\u002Fwww.socialintents.com\" rel=\"nofollow ugc\">socialintents.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>AI Chatbot with ChatGPT, Claude, and Gemini integrations\u003C\u002Fli>\n\u003Cli>Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex\u003C\u002Fli>\n\u003Cli>Train chatbot using your website or knowledge base\u003C\u002Fli>\n\u003Cli>Fully customizable chat widget (colors, text, branding)\u003C\u002Fli>\n\u003Cli>Offline and online support modes\u003C\u002Fli>\n\u003Cli>Multi-language support\u003C\u002Fli>\n\u003Cli>Unlimited agents on all plans\u003C\u002Fli>\n\u003Cli>Unlimited monthly chat sessions\u003C\u002Fli>\n\u003Cli>Configurable pre-sales and contact forms\u003C\u002Fli>\n\u003Cli>Mobile and desktop push notifications\u003C\u002Fli>\n\u003Cli>Custom schedules and working hours\u003C\u002Fli>\n\u003Cli>Custom CSS support\u003C\u002Fli>\n\u003Cli>Secure and fast – no extra server load\u003C\u002Fli>\n\u003Cli>Works with WordPress caching plugins\u003C\u002Fli>\n\u003Cli>14-day free trial included – no credit card required\u003C\u002Fli>\n\u003C\u002Ful>\n","AI Chatbot & Live Chat plugin for WordPress. Chat with visitors using ChatGPT, Claude, Gemini, Slack, Teams, and Google Chat.",400,67584,66,7,"2025-06-03T21:18:00.000Z","6.8.6","3.6","7.2",[18,123,20,22,124],"chatgpt","slack","https:\u002F\u002Fwww.socialintents.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flive-chat-support-by-social-intents.1.6.19.zip",71,"2025-04-04 00:00:00",{"error":130,"url":131,"statusCode":132,"statusMessage":133,"message":133},true,"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Fknowdesk-ai-support-widget\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":45,"versions":135},[136,142],{"version":6,"download_url":24,"svn_tag_url":137,"released_at":26,"has_diff":138,"diff_files_changed":139,"diff_lines":26,"trac_diff_url":140,"vulnerabilities":141,"is_current":130},"https:\u002F\u002Fplugins.svn.wordpress.org\u002Fknowdesk-ai-support-widget\u002Ftags\u002F1.0.1\u002F",false,[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fknowdesk-ai-support-widget%2Ftags%2F1.0.0&new_path=%2Fknowdesk-ai-support-widget%2Ftags%2F1.0.1",[],{"version":73,"download_url":143,"svn_tag_url":144,"released_at":26,"has_diff":138,"diff_files_changed":145,"diff_lines":26,"trac_diff_url":26,"vulnerabilities":146,"is_current":138},"https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fknowdesk-ai-support-widget.1.0.0.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fknowdesk-ai-support-widget\u002Ftags\u002F1.0.0\u002F",[],[]]