[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fMuP_R7GEYgsP-ykve204UgnJ6n-UFp3NZ2rSv4p-YM8":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":14,"requires_php":14,"tags":15,"homepage":21,"download_link":22,"security_score":23,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":25,"vulnerabilities":26,"developer":27,"crawl_stats":24,"alternatives":33,"analysis":134,"fingerprints":216},"joleado-chat","Joleado Live Chat Software","18.9.3","Joleado Systems","https:\u002F\u002Fprofiles.wordpress.org\u002Fjoleadosystem\u002F","\u003Cp>Requires at least: 3.7\u003Cbr \u002F>\nTested up to: 4.9.x\u003Cbr \u002F>\nStable tag: 18.9.3\u003Cbr \u002F>\nVersion: 18.9.3\u003Cbr \u002F>\nLicense: GPLv2 or later\u003Cbr \u002F>\nLicense URI: http:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-2.0.html\u003C\u002Fp>\n\u003Ch3>Information\u003C\u002Fh3>\n\u003Cp>The plugin is sending the data to https:\u002F\u002Fwww.joleadosystem.com\u002F when filling the form to get the live chat code.\u003C\u002Fp>\n\u003Cp>If you need any help with the plugin or searching for the documentation, please visit:\u003C\u002Fp>\n\u003Cp>https:\u002F\u002Fwww.joleadosystem.com\u002F\u003C\u002Fp>\n\u003Ch3>Useful links\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>[Info about Plugin] https:\u002F\u002Fwww.joleadosystem.com\u002Ffree-wordpress-plugin\u002F\u003C\u002Fli>\n\u003Cli>[Contact] https:\u002F\u002Fwww.joleadosystem.com\u002Fcontact\u002F\u003C\u002Fli>\n\u003C\u002Ful>\n","Requires at least: 3.7 Tested up to: 4.9.x Stable tag: 18.9.3 Version: 18.9.3 License: GPLv2 or later License URI: http:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-2.",0,1046,"2018-12-10T07:45:00.000Z","",[16,17,18,19,20],"best-live-chat-software","free-chat-system","live-chat-software","live-chat-software-for-business","live-chat-system","https:\u002F\u002Fwww.joleadosystem.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fjoleado-chat.zip",85,null,"2026-03-15T15:16:48.613Z",[],{"slug":28,"display_name":7,"profile_url":8,"plugin_count":29,"total_installs":11,"avg_security_score":23,"avg_patch_time_days":30,"trust_score":31,"computed_at":32},"joleadosystem",1,30,84,"2026-04-04T10:37:26.409Z",[34,54,76,97,114],{"slug":35,"name":36,"version":37,"author":38,"author_profile":39,"description":40,"short_description":41,"active_installs":42,"downloaded":43,"rating":11,"num_ratings":11,"last_updated":44,"tested_up_to":45,"requires_at_least":46,"requires_php":47,"tags":48,"homepage":52,"download_link":53,"security_score":23,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":25},"livehelpnow-helpdesk","LiveHelpNow Help Desk","0.2.0","livehelpnow","https:\u002F\u002Fprofiles.wordpress.org\u002Flivehelpnow\u002F","\u003Cp>LiveHelpNow help desk system provides the ultimate way to communicate with your website visitors and customers. Engage real-time the second a visitor visits a critical page of your website. Allow your customers to communicate with you directly on your website, via live chat, SMS\u002FText, Facebook, Twitter or Email.  With LiveHelpNow, you may interact with your customers however which way they prefer, from one easy-to-use platform. This plugin adds the necessary script to your site that enables the live chat functionality.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJsNRK4DlHro?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Flnd\u002Ftrial\" rel=\"nofollow ugc\">Get started\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Benefits for merchants\u003C\u002Fh4>\n\u003Cp>Omni-channel customer support platform, offering 360 degrees of customer service for your customers to be able to contact your company on the channel they prefer! Whether it is live chat, SMS, email, Facebook or Twitter. All customer inquiries are captured and organized by conversations and all in real time.\u003C\u002Fp>\n\u003Ch4>Benefits for customers\u003C\u002Fh4>\n\u003Cp>Real time communication enablement over Chat, SMS, Email, Facebook and Twitter from within one easy to use platform\u003C\u002Fp>\n\u003Ch4>Product features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Here are just some of the features that differentiate LiveHelpNow from other help desk platforms:\u003C\u002Fli>\n\u003Cli>Accept chat over SMS (customers can text for support!)\u003C\u002Fli>\n\u003Cli>Secure forms (transmit highly confidential information such as credit cards, PHI info, order info) right within chat or email!\u003C\u002Fli>\n\u003Cli>Integrated Chat, SMS, Facebook, Twitter, Email, Call and Knowledge management  (provide customers with all channels of support from one system)!\u003C\u002Fli>\n\u003Cli>Dedicated US-based 24\u002F7 support\u003C\u002Fli>\n\u003Cli>Real-time agent monitoring\u003C\u002Fli>\n\u003Cli>Financial grade security\u003C\u002Fli>\n\u003Cli>Instant language translation\u003C\u002Fli>\n\u003Cli>Social media integration\u003C\u002Fli>\n\u003Cli>Support unlimited brands\u003C\u002Fli>\n\u003Cli>Integrated customer surveys\u003C\u002Fli>\n\u003Cli>Integrates with any CRM\u003C\u002Fli>\n\u003Cli>Targeted customer engagement\u003C\u002Fli>\n\u003Cli>Customer satisfaction scorecard\u003C\u002Fli>\n\u003Cli>Exportable dynamic enterprise level reports\u003C\u002Fli>\n\u003Cli>Skill based routing and queuing\u003C\u002Fli>\n\u003Cli>Agent permissions and restrictions\u003C\u002Fli>\n\u003Cli>Whisper technology\u003C\u002Fli>\n\u003Cli>File transfer\u003C\u002Fli>\n\u003Cli>Automated tagging\u003C\u002Fli>\n\u003Cli>Chat sentiment analysis\u003C\u002Fli>\n\u003Cli>Please attend \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Fwebinar\" rel=\"nofollow ugc\">live demo\u003C\u002Fa> of LiveHelpNow to learn more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Pricing and plans\u003C\u002Fh4>\n\u003Cp>Please visit \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Fpricing\" rel=\"nofollow ugc\">pricing page\u003C\u002Fa> and start 30 day free trial \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Flnd\u002Ftrial\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n","LiveHelpNow Help desk embed plugin facilitates real time interactions between your website visitors and your customer service via multiple channels.",60,2594,"2021-12-10T01:18:00.000Z","5.8.13","4.5","5.4",[49,50,18,20,51],"live-chat","live-chat-plugin","live-chat-widget","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Flivehelpnow-helpdesk\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flivehelpnow-helpdesk.0.2.0.zip",{"slug":55,"name":56,"version":57,"author":58,"author_profile":59,"description":60,"short_description":61,"active_installs":62,"downloaded":63,"rating":62,"num_ratings":64,"last_updated":65,"tested_up_to":66,"requires_at_least":67,"requires_php":68,"tags":69,"homepage":73,"download_link":74,"security_score":75,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":25},"proprofs-chat","ProProfs Chat- Live Chat & Chatbot Plugin","2.0.0","ProProfs","https:\u002F\u002Fprofiles.wordpress.org\u002Fproprofs\u002F","\u003Cp>ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time. Based on the time someone has spent on your site, you can invite them to chat, share custom chat greetings, offer proactive support, and engage your audience.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002F\" rel=\"nofollow ugc\">ProProfs Live Chat Software\u003C\u002Fa> helps organizations boost sales by capturing quality leads. Such high-quality leads can be directly stored in your favorite CRM tool and shared with the sales or marketing teams. You can even build powerful \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fchatbot\u002F\" rel=\"nofollow ugc\">chatbots\u003C\u002Fa> to automate your customer service and offer delightful support to customers 24×7.\u003C\u002Fp>\n\u003Cp>The tool even comes with high data security. You can restrict access with roles and permissions and enable single-sign-on. To make it simpler for WordPress website users, we have launched our live chat support plugin too.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Use\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>How to Add ProProfs Live Chat Plugin to Your WordPress Website\u003C\u002Fh3>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOE6vrZYaqYA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>Why Use WordPress Live Chat Plugin\u003C\u002Fh3>\n\u003Cp>Add a complete support package to your WordPress website by integrating a live chat software. It will help your business:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Learn Customer Pain-Points\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators will get an edge with the use of live chat tool while providing support to customers. They’ll better understand what the customers want while they browse through your services. What’s more, operators can reach out in real-time when they see a visitor for long enough, on a page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Provide Instant Support\u003C\u002Fstrong>\u003Cbr \u002F>\nA live chat plugin will also help your operators reach visitors and provide instant answers to their questions. In case a visitor has doubts related to your services, they don’t have to wait in long call queues to get clarification. All they have to do is initiate a chat and get answers instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Brand Name\u003C\u002Fstrong>\u003Cbr \u002F>\nBy being proactive in terms of customer support with the help of a live chat plugin, you build a stronger stand for your brand name. The visitors and customers will always remember how quick you were to address their problems and would recommend it to all.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Besides this, the \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fintegrations\u002Fwordpress\u002F\" rel=\"nofollow ugc\">WordPress live chat integration\u003C\u002Fa> will also help you increase sales hassle-free. Understanding how the use of such a vital plugin can help your business, ProProfs Chat has built one, which is easy to install.\u003C\u002Fp>\n\u003Ch3>Features of Live Chat Plugin for WordPress Website\u003C\u002Fh3>\n\u003Cp>The WordPress live chat plugin has various features on offer. Let’s get familiar with them below.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Theme\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomize the chat window that your website visitors will see. You can customize the live chat window to match the look and feel of your website by changing the chat icon, its color, font, chatbox dimensions, logo, and several other options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Routing\u003C\u002Fstrong>\u003Cbr \u002F>\nFor quick support, you can route chats to operators. This helps you equally distribute the workload among all your operators. You can either route them manually or automatically by setting simple rules to reduce chat response time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Greetings\u003C\u002Fstrong>\u003Cbr \u002F>\nSend your visitors personalized messages as they browse through your website. This will help operators keep your visitors engaged and improve brand loyalty.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators can save their messages that are used for frequently asked questions to reduce response time with this feature. What’s more, they can easily manage multiple visitors at the same time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Co-browsing\u003C\u002Fstrong>\u003Cbr \u002F>\nImprove sales and support by anticipating what your visitors are looking at, with the use of the co-browsing feature. It will also help you provide step-by-step support in case they are stuck with a certain process like product sign-up or purchase.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Reports & Analytics\u003C\u002Fstrong>\u003Cbr \u002F>\nAccess insightful reports to understand how your support team is performing and whether the visitors are happy with your services. This will allow you to bring in more strategies that boost customer delight as you improve services with their feedback.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Monitoring\u003C\u002Fstrong>\u003Cbr \u002F>\nGet access to information like visitor name, email address, and which pages they are browsing, with the use of this feature. You can also track how long did a user stay on a specific page and initiate a chat in strategic moments.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nWhile visitor monitoring helps you understand the behavior, this feature allows you to capture leads for your business. Before a chat gets initiated, your operators can gather visitor details through this form and save them as leads. It also helps in narrowing down potential leads effectively.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Post-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nThe online live chat widget for WP also supports the use of post-chat form. This will help you gather valuable visitor feedback and how they would like your services to be improved further.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Announcements\u003C\u002Fstrong>\u003Cbr \u002F>\nLet your website visitors learn what’s up and coming so they stay engaged with your brand. You can announce discounts, new feature launch, upcoming sales and much more with this feature.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003Cbr \u002F>\nProProfs Live Chat plugin for WordPress website also allows you to integrate it with different platforms that help your operators provide a delightful experience. With CRM integrations like MS Dynamics, SugarCRM, and Salesforce, you can store leads, chat transcripts and more, so to help your operators understand which method to use while approaching the same lead for sales.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Develop Powerful Chatbots to Grow Leads & Support Customers 24×7\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Explore multiple pre-designed chatbot templates for lead generation, sales, appointment booking, customer service, and more. Customize the templates based on your unique needs and speed up bot development.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Automate your lead generation process by engaging with website visitors in real-time. Enable bots to ask multiple choice or open response questions and generate high-quality leads.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Offer delightful assistance to prospects and customers 24×7, even when your team is away. Connect your chatbots with ProProfs Help Desk to automatically create and assign tickets to service agents.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Chatbots can also be used to encourage self-service among your audience. Connect with your knowledge base so bots can share relevant self-help articles with customers based on their queries or complaints.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Customize the look and style of your chatbot window in just a few clicks. Use branching logic to create more human-like interactions and keep visitors engaged throughout the conversation.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Benefits of Live Chat Plugin to WordPress Website\u003C\u002Fh3>\n\u003Cp>There are \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fblog\u002Fbenefits-of-live-chat-software\u002F\" rel=\"nofollow ugc\">various benefits\u003C\u002Fa> that your business can achieve by adding WordPress live chat plugin, the most prominent ones of them being:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Instant Support, Faster Connection\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomers want instant help and live chat plugin is here to help you do that right. You can provide instant support to visitors and let them know the details for your products hassle-free.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Convenient Platform for Support\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a live chat window on your WordPress website, visitors get a convenient option to get in touch with your business faster. No more call queues.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Conversions & Sales\u003C\u002Fstrong>\u003Cbr \u002F>\nWith the use of live chat plugin, increase lead generation and convert them into sales. This happens by helping your visitors ask questions in real-time, which they can find answers to, instantly. Doing so will also help you simplify their buying process.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Attain Competitive Edge\u003C\u002Fstrong>\u003Cbr \u002F>\nLive chat support is the perfect way to go one step ahead of your competitors. You can easily manage your products efficiently and build strong ties with customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOWPvrVhh6W4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>How to Use Live Chat Plugin on WordPress Website\u003C\u002Fh3>\n\u003Cp>As you must have watched in the video above, it is easy to add live chat plugin to your WordPress website and that too in less than three minutes. What’s more, the tool supports all the platforms, you name it and we have it. Use it as  Live Chat for web browser, Live Chat for Windows, and Live Chat for mobile applications – iOS as well as Android.\u003C\u002Fp>\n\u003Ch3>Requirements\u003C\u002Fh3>\n\u003Cp>While ProProfs Chat plugin for WordPress is free, you need to subscribe to ProProfs Chat to be able to use it. For viewing the packages and their costs, navigate to \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fpricing\u002F\" rel=\"nofollow ugc\">ProProfs Pricing\u003C\u002Fa>. Click on the button below and enjoy WordPress live chat plugin for free.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fsignup\u002F\" rel=\"nofollow ugc\">Sign up for Live Chat Free Trial\u003C\u002Fa>\u003C\u002Fp>\n","ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time …",100,3672,8,"2024-12-23T06:22:00.000Z","6.7.0","4.5.0","5.6",[70,71,49,18,72],"chat-plugin","chatbot","wordpress-live-chat-plugin","https:\u002F\u002Fwww.proprofschat.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fproprofs-chat.zip",92,{"slug":77,"name":78,"version":79,"author":80,"author_profile":81,"description":82,"short_description":83,"active_installs":84,"downloaded":85,"rating":62,"num_ratings":86,"last_updated":87,"tested_up_to":88,"requires_at_least":89,"requires_php":14,"tags":90,"homepage":94,"download_link":95,"security_score":62,"vuln_count":29,"unpatched_count":11,"last_vuln_date":96,"fetched_at":25},"formilla-chat-and-marketing","Customer Support Software, Live Chat, & Marketing Automation","1.3","formilla-live-chat","https:\u002F\u002Fprofiles.wordpress.org\u002Fformilla-live-chat-1\u002F","\u003Cp>Install \u003Ca href=\"http:\u002F\u002Fwww.Formilla.com\u002F?u=wpwc\" title=\"Formilla's Customer Support Software for WooCommerce\" rel=\"nofollow ugc\">Formilla’s Customer Support Software for WooCommerce\u003C\u002Fa> and get started with \u003Cstrong>FREE live chat (Premium Upgrades available)\u003C\u002Fstrong>.  Provide online chat support to your visitors and view them navigate your website or store from page to page, along with the ability to view the contents of their shopping cart.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Formilla Platform Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Installs Instantly:\u003C\u002Fstrong> You’ll be up and running within minutes once you install the plugin to your WooCommerce or WordPress site and sign-up for a Formilla account.  The live chat widget will appear on your site upon installation\u002Factivation of this plugin and you can customize your chat in your Formilla.com cloud account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Shopping Cart Details:\u003C\u002Fstrong> When using WooCommerce (WordPress ecommerce plugin), Formilla will automatically display a visitor’s shopping cart contents in real time during a chat.  If you’re using one of our premium packages, you can also view your most active visitors’ shopping cart contents using the visitor monitoring feature from the live chat dashboard.  Know what products visitors have added to their shopping cart, the quantity of each item, sub-total, and grand total.  Use proactive chat or request chat functionality to ensure customers purchase before they leave your website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Real-time Visitor Monitoring:\u003C\u002Fstrong> Formilla’s real-time visitor monitoring\u002Ftracking allows you to see the number of active visitors on your website, and initiate live chats with them.  View visitor login email, where your visitor is located, their recently viewed web pages, what operating system (Windows, Mac, iOS, Android, etc.) or internet browser they are using, where the traffic came from (Google, Facebook, other linking sites, etc.), whether they are a new or returning visitor, and more.  Formilla Live Chat visitor monitoring is a paid feature and comes with our Professional package or higher.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A.I. ChatGPT Bots:\u003C\u002Fstrong> ChatGPT Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to respond to visitor questions 24\u002F7 (paid feature add-on). You’ll see a huge improvement in your staff’s efficiency and dramatically boost customer satisfaction too. Check out our \u003Ca href=\"https:\u002F\u002Fblog.formilla.com\u002Fhow-to-create-a-chatgpt-chatbot\u002F\" title=\"ChatGPT Bots\" rel=\"nofollow ugc\">ChatGPT Bots\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Desktop Notifications:\u003C\u002Fstrong> Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat.  This feature currently works with Chrome, Firefox, and Safari.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Apps for iPhone, iPad, and Android Devices:\u003C\u002Fstrong> Live chat via your mobile device or tablet by using our iPhone\u002FiPad or Android apps! Install our app and simply login to your Formilla Live Chat account to chat with customers from anywhere!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Language Support (International):\u003C\u002Fstrong> All of our packages allow you to customize your live chat widget in any language, including Spanish, French, German, Dutch, Portuguese, Chinese, Hindi, Italian, and much more!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Require Email Address:\u003C\u002Fstrong>  Before visitors start a live chat, you can require them to supply their email address and include them in future marketing opportunities.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart Messages:\u003C\u002Fstrong> Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Marketing Automation (Email Messaging):\u003C\u002Fstrong> Keep customers coming back to your website with Formilla automatic email messaging.  Use the “Personal” template so it looks like you’re contacting your customer directly, and not via a mass email marketing campaign.  Use the “Professional” template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address.  Marketing automation features are a paid feature and come with our Growth package.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Marketing Automation (In-App Messaging):\u003C\u002Fstrong>  Display In-App\u002Fwebsite popup messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars).  Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors.  Marketing automation features are a paid feature and come with our Growth package.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrate with hundreds of apps using Zapier:\u003C\u002Fstrong> Automatically post chat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.).  This comes with any Premium plan.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Robust APIs:\u003C\u002Fstrong> Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs.  Track last order date, member signup date, total amount spent, or anything else.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n","Customer Support Software for WooCommerce with live chat, real-time cart information, email, and in-app messaging using Formilla Edge marketing automa …",40,7969,2,"2025-12-01T22:11:00.000Z","6.9.4","2.7",[91,92,93,49,18],"chat","customer-support-software","free-live-chat","http:\u002F\u002Fwww.formilla.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fformilla-chat-and-marketing.1.3.zip","2023-04-21 00:00:00",{"slug":98,"name":99,"version":100,"author":99,"author_profile":101,"description":102,"short_description":103,"active_installs":104,"downloaded":105,"rating":42,"num_ratings":86,"last_updated":106,"tested_up_to":107,"requires_at_least":89,"requires_php":14,"tags":108,"homepage":112,"download_link":113,"security_score":23,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":25},"php-live-wordpress","PHP Live!","3.6","https:\u002F\u002Fprofiles.wordpress.org\u002Fphplivesupport\u002F","\u003Cp>The PHP Live! WordPress plugin provides a simple method to add live chat to your WordPress pages. The plugin does not replace the actual PHP Live! system. The plugin is just a method to paste the PHP Live! HTML Code to your WordPress pages.\u003C\u002Fp>\n\u003Cp>[ Important ]\u003Cbr \u002F>\nYou must already have an existing PHP Live! system to utilize the WordPress plugin.  The WordPress plugin is just a method to paste the PHP Live! HTML Code to your WordPress pages to display the chat icon. If you are new to PHP Live!, please visit our website for more information:\u003C\u002Fp>\n\u003Cp>https:\u002F\u002Fwww.phplivesupport.com\u003C\u002Fp>\n\u003Cp>\u003Cstrong>About PHP Live!\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>PHP Live! is a PHP and MySQL powered live chat software for websites.\u003C\u002Fp>\n","Chat with your website visitors in real-time and provide winning customer service.Chat with your website visitors in real-time and provide winning cus …",20,17582,"2022-04-04T01:02:00.000Z","5.9.13",[49,18,109,110,111],"live-support","live-support-software","online-support","http:\u002F\u002Fwordpress.org\u002Fextend\u002Fplugins\u002Fphp-live-wordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fphp-live-wordpress.zip",{"slug":115,"name":116,"version":117,"author":118,"author_profile":119,"description":120,"short_description":121,"active_installs":122,"downloaded":123,"rating":62,"num_ratings":86,"last_updated":124,"tested_up_to":125,"requires_at_least":126,"requires_php":14,"tags":127,"homepage":132,"download_link":133,"security_score":23,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":25},"chatmarshal-ai-bot","CHAT MARSHAL","1.0","skrombeen","https:\u002F\u002Fprofiles.wordpress.org\u002Fskrombeen\u002F","\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fohpv_4CWXpM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>This FREE plugin requires an ACTIVE free-trail (2 Weeks) or paid \u003Ca href=\"http:\u002F\u002Fchatmarshal.com\u002Ffree-trial\u002F\" rel=\"nofollow ugc\">Chat Marshal subscription\u003C\u002Fa>.\u003Cbr \u002F>\nThe plugin create a iframe which makes use of an automated online chat.\u003C\u002Fp>\n\u003Cp>Turn your website into an interactive selling and customer service tool with a 24 hour outsourced live chat service and hybrid virtual chatbot assistant. Choose a Digital Virtual Assistant (No Human) or a Hybrid Chatbot and Human Live Chat or a Human only Live Chat.\u003Cbr \u002F>\n\u003Cstrong>Mobile Optmized* – If the future is Mobile your visitors can start chatting from any device – On the go!.\u003Cbr \u002F>\n**Clean Code\u003C\u002Fstrong> – Easy to install! You copy and paste our two lines of code to your website..\u003Cbr \u002F>\n\u003Cstrong>Cloud Hosted\u003C\u002Fstrong> – You need zero infrastructure, equipment or storage. It’s all in the cloud..\u003Cbr \u002F>\n\u003Cstrong>Saved Chat Logs\u003C\u002Fstrong> – Over and above receiving leads instantly, you will get full copies of your chat transcripts and enquiries.\u003C\u002Fp>\n\u003Cp>To use this service, you need to add your website (domain) to your account at www.chatmarshal.com.\u003Cbr \u002F>\n\u003Cstrong>After adding the site to your control panel at chatmarshal.com, your chat will be automatically activated for all visitors of your website.\u003C\u002Fstrong>\u003C\u002Fp>\n","CHAT MARSHAL outsourced live chat and hybrid chatbot – The perfect online support assistant.",10,1360,"2017-04-25T10:57:00.000Z","4.6.30","2.8",[128,129,18,130,131],"chat-with-customers","chat-with-visitors","talk-to-customers","talk-to-visitors","http:\u002F\u002Fwww.chatmarshal.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchatmarshal-ai-bot.zip",{"attackSurface":135,"codeSignals":152,"taintFlows":172,"riskAssessment":208,"analyzedAt":215},{"hooks":136,"ajaxHandlers":148,"restRoutes":149,"shortcodes":150,"cronEvents":151,"entryPointCount":11,"unprotectedCount":11},[137,143],{"type":138,"name":139,"callback":140,"file":141,"line":142},"action","admin_menu","jc_footer_admin_actions","index.php",32,{"type":138,"name":144,"callback":145,"priority":146,"file":141,"line":147},"wp_footer","jc_joleado_chat_footer",5,90,[],[],[],[],{"dangerousFunctions":153,"sqlUsage":154,"outputEscaping":157,"fileOperations":11,"externalRequests":86,"nonceChecks":86,"capabilityChecks":11,"bundledLibraries":171},[],{"prepared":155,"raw":11,"locations":156},3,[],{"escaped":158,"rawEcho":159,"locations":160},6,4,[161,164,167,169],{"file":141,"line":162,"context":163},82,"raw output",{"file":165,"line":166,"context":163},"joleado_form_admin.php",44,{"file":165,"line":168,"context":163},69,{"file":165,"line":170,"context":163},145,[],[173],{"entryPoint":174,"graph":175,"unsanitizedCount":11,"severity":207},"\u003Cjoleado_form_admin> (joleado_form_admin.php:0)",{"nodes":176,"edges":202},[177,182,188,191,195,197],{"id":178,"type":179,"label":180,"file":165,"line":181},"n0","source","$_POST",27,{"id":183,"type":184,"label":185,"file":165,"line":186,"wp_function":187},"n1","sink","wp_remote_get() [SSRF]",31,"wp_remote_get",{"id":189,"type":179,"label":190,"file":165,"line":181},"n2","$_POST (x2)",{"id":192,"type":184,"label":193,"file":165,"line":166,"wp_function":194},"n3","echo() [XSS]","echo",{"id":196,"type":179,"label":180,"file":165,"line":181},"n4",{"id":198,"type":184,"label":199,"file":165,"line":200,"wp_function":201},"n5","wp_remote_post() [SSRF]",105,"wp_remote_post",[203,205,206],{"from":178,"to":183,"sanitized":204},true,{"from":189,"to":192,"sanitized":204},{"from":196,"to":198,"sanitized":204},"low",{"summary":209,"deductions":210},"The joleado-chat plugin version 18.9.3 exhibits a generally good security posture with no known vulnerabilities or critical code signals. The static analysis reveals a minimal attack surface, with zero unprotected entry points across AJAX handlers, REST API routes, shortcodes, and cron events.  SQL queries are exclusively handled using prepared statements, and there are no detected file operations or bundled libraries that could introduce risks. The absence of critical or high severity taint flows is a significant strength, indicating that sensitive data is likely being handled with appropriate sanitization.\n\nHowever, there are areas for improvement. The plugin makes external HTTP requests, which, while not inherently a vulnerability, represent a potential attack vector if the target endpoints are compromised or if the plugin fails to validate responses properly. Furthermore, only 60% of output escaping is properly implemented, leaving 40% of output potentially vulnerable to cross-site scripting (XSS) attacks. The presence of nonce checks on two occasions is positive, but the complete lack of capability checks on any entry points is a concern, as it means any authenticated user could potentially trigger plugin functionalities without proper authorization.\n\nGiven the clean vulnerability history and the low number of identified risks in the static analysis, the overall risk is assessed as low. The plugin demonstrates a commitment to secure coding practices in several key areas. The primary concerns revolve around the potential for XSS due to incomplete output escaping and the absence of capability checks, which could lead to authorization bypasses if specific functionalities are not adequately protected. Addressing these specific areas would further enhance the plugin's security.",[211,213],{"reason":212,"points":158},"Output escaping is only 60% proper",{"reason":214,"points":146},"No capability checks on entry points","2026-03-17T07:13:48.428Z",{"wat":217,"direct":222},{"assetPaths":218,"generatorPatterns":219,"scriptPaths":220,"versionParams":221},[],[],[],[],{"cssClasses":223,"htmlComments":225,"htmlAttributes":226,"restEndpoints":241,"jsGlobals":244,"shortcodeOutput":245},[224],"wrap",[],[227,228,229,230,231,232,233,234,235,236,237,238,239,240],"id=\"txthidtoken\"","name=\"txthidtoken\"","id=\"txtemail\"","name=\"txtemail\"","id=\"txtname\"","name=\"txtname\"","id=\"txtlastname\"","name=\"txtlastname\"","id=\"txtcompany\"","name=\"txtcompany\"","id=\"txtphone\"","name=\"txtphone\"","name=\"submit_status\"","name=\"submit\"",[242,243],"\u002Fwp_api?action=get_code","\u002Fwp_api?action=create_store",[],[]]