[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fiGwJ85qrKl4Hk-TNCDAZ2DexylIHep6IaJzV8_GOXdM":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":13,"last_updated":14,"tested_up_to":15,"requires_at_least":16,"requires_php":17,"tags":18,"homepage":22,"download_link":23,"security_score":24,"vuln_count":13,"unpatched_count":13,"last_vuln_date":25,"fetched_at":26,"vulnerabilities":27,"developer":28,"crawl_stats":25,"alternatives":33,"analysis":125,"fingerprints":190},"jitbit-helpdesk","Jitbit Help Desk Ticketing System for WordPress","0.2.1","maxt3r","https:\u002F\u002Fprofiles.wordpress.org\u002Fmaxt3r\u002F","\u003Cp>To use this plugin you need to register a \u003Ca href=\"https:\u002F\u002Fwww.jitbit.com\u002Fhelpdesk\u002F\" rel=\"nofollow ugc\">Jitbit Help Desk\u003C\u002Fa> account. You can register for a free trial here: https:\u002F\u002Fwww.jitbit.com\u002Fhosted-helpdesk\u002Ftrial\u002F It takes only 10 seconds and does not require a credit card.\u003C\u002Fp>\n\u003Cp>After the registration, you will get your own Help Desk URL (“XXX.jitbit.com”), you will need it to make this plugin work.\u003C\u002Fp>\n\u003Cp>Jitbit Help Desk for WordPress loads an external javascript file from Jitbit’s servers. It will execute in your visitors browsers, but don’t worry, the only purpose of the plugin is to create a Help Desk widget, that displayes a feedback form popup, where user can submit tickets to the support system.\u003C\u002Fp>\n\u003Cp>Also please note that all communication between your WordPress site and Jitbit servers is secured with SSL.\u003C\u002Fp>\n","This plugin adds Jitbit Help Desk widget to every page of your Wordpress blog.",10,2131,0,"2018-06-19T13:38:00.000Z","4.9.29","3.0","",[19,20,21],"help-desk-software","helpdesk","widget","http:\u002F\u002Fwww.jitbit.com\u002Fhosted-helpdesk\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fjitbit-helpdesk.zip",85,null,"2026-03-15T15:16:48.613Z",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":29,"total_installs":11,"avg_security_score":24,"avg_patch_time_days":30,"trust_score":31,"computed_at":32},1,30,84,"2026-04-05T21:34:31.965Z",[34,55,73,89,102],{"slug":35,"name":36,"version":37,"author":38,"author_profile":39,"description":40,"short_description":41,"active_installs":42,"downloaded":43,"rating":42,"num_ratings":44,"last_updated":45,"tested_up_to":46,"requires_at_least":47,"requires_php":48,"tags":49,"homepage":53,"download_link":54,"security_score":42,"vuln_count":13,"unpatched_count":13,"last_vuln_date":25,"fetched_at":26},"engagebay-livechat","EngageBay Live Chat Support","1.1.5","engagebay","https:\u002F\u002Fprofiles.wordpress.org\u002Fengagebay\u002F","\u003Cp>\u003Cstrong>EngageBay Live Chat Support\u003C\u002Fstrong> helps you connect with your website visitors instantly.\u003Cbr \u002F>\nAdd a powerful live chat widget to your WordPress site and provide \u003Cstrong>real-time customer support\u003C\u002Fstrong> to boost engagement and capture more leads.\u003C\u002Fp>\n\u003Ch3>🌟 Why Businesses Use EngageBay Live Chat\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>💬 Communicate with visitors in \u003Cstrong>real time\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>🛤️ Track the entire \u003Cstrong>customer journey\u003C\u002Fstrong> in one place\u003C\u002Fli>\n\u003Cli>📢 Send \u003Cstrong>proactive messages\u003C\u002Fstrong> to invite visitors to chat\u003C\u002Fli>\n\u003Cli>📑 Access detailed \u003Cstrong>chat transcripts\u003C\u002Fstrong> for insights\u003C\u002Fli>\n\u003Cli>🤝 Build trust and enhance your \u003Cstrong>brand reputation\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>👥 Provide agents with full \u003Cstrong>customer information\u003C\u002Fstrong> during chats\u003C\u002Fli>\n\u003Cli>⭐ Collect \u003Cstrong>customer feedback\u003C\u002Fstrong> after each session\u003C\u002Fli>\n\u003Cli>👨‍👩‍👧 Collaborate as a \u003Cstrong>team\u003C\u002Fstrong> for quick solutions\u003C\u002Fli>\n\u003Cli>📊 Measure performance with in-depth \u003Cstrong>reports & analytics\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>🤖 Use the upcoming \u003Cstrong>chatbot feature\u003C\u002Fstrong> for automated engagement\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔑 Key Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>🖥️ Install the chat widget on \u003Cstrong>unlimited websites\u003C\u002Fstrong> at no extra cost\u003C\u002Fli>\n\u003Cli>🎨 Fully \u003Cstrong>customize the chat widget\u003C\u002Fstrong> to match your brand style\u003C\u002Fli>\n\u003Cli>⌨️ Create \u003Cstrong>shortcuts\u003C\u002Fstrong> for common replies to save time\u003C\u002Fli>\n\u003Cli>🔄 Seamlessly \u003Cstrong>transfer chats\u003C\u002Fstrong> between agents\u003C\u002Fli>\n\u003Cli>👀 Track visitors as they browse your site for \u003Cstrong>context-based support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>📧 Send \u003Cstrong>chat transcripts via email\u003C\u002Fstrong> once sessions end\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Why Choose EngageBay Live Chat Support?\u003C\u002Fh3>\n\u003Cp>Unlike generic chat plugins, EngageBay combines \u003Cstrong>live chat + CRM + helpdesk\u003C\u002Fstrong> into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.\u003C\u002Fp>\n","Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.",100,10306,3,"2025-09-11T16:37:00.000Z","6.8.5","5.0","7.2",[50,51,38,20,52],"chat-widget","customer-support","live-chat","https:\u002F\u002Fwww.engagebay.com\u002Fservice\u002Ffree-live-chat-software","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fengagebay-livechat.1.1.5.zip",{"slug":56,"name":57,"version":58,"author":59,"author_profile":60,"description":61,"short_description":62,"active_installs":11,"downloaded":63,"rating":64,"num_ratings":29,"last_updated":65,"tested_up_to":66,"requires_at_least":67,"requires_php":17,"tags":68,"homepage":71,"download_link":72,"security_score":24,"vuln_count":13,"unpatched_count":13,"last_vuln_date":25,"fetched_at":26},"provide-live-help","Provide Live Help","1.0.4","plh7","https:\u002F\u002Fprofiles.wordpress.org\u002Fplh7\u002F","\u003Cp>Adding Live Support Chat button to your WordPress site is as easy as installing this module. Just select your Live Chat button and you are ready to offer online support to your visitors. Provide Live Help is a service that allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. Provide Live Help is a hosted system which means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues.\u003C\u002Fp>\n\u003Cp>Why Provide Live Help\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ease of use\u003C\u002Fli>\n\u003Cli>Support for Multiple Languages\u003C\u002Fli>\n\u003Cli>Improve customer satisfaction\u003C\u002Fli>\n\u003Cli>Instant Sales Leads\u003C\u002Fli>\n\u003Cli>Better First Impression\u003C\u002Fli>\n\u003Cli>Know your web sites visitors in real time\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Features\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Real time chat\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Chat in real time with your website visitors. Provide instant answers to your Customers and improve your sales conversion rate.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Simple setup\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Only one simple piece of HTML code is required to be inserted into your site. That’s all! No development, no special skills required.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Customizable\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fully customize all aspects of your clients chat experience, from the chat icons that you place on your website to the chat window messages.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live visitors tracking\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Provide Live Help allows you to watch your website visitors activity in real time. See visitors arriving at your site and move from page to page in real time.\u003C\u002Fp>\n\u003Cp>Please note: after 30 days free trial period, you will need to subscribe to a paid serivce to use this extension.\u003C\u002Fp>\n\u003Ch3>Contributors\u002FChangelog\u003C\u002Fh3>\n\u003Cp>Version Date       Changes\u003Cbr \u002F>\n  1.0.4   2011\u002F11\u002F16 Visitors Tracking added\u003Cbr \u002F>\n  1.0.3   2010\u002F11\u002F17 API URL fixed\u003Cbr \u002F>\n  1.0.1   2010\u002F09\u002F18 ExtJS Settings Window added\u003Cbr \u002F>\n  1.0.0   2010\u002F09\u002F15 Initial Release\u003C\u002Fp>\n\u003Ch3>Notes\u003C\u002Fh3>\n\u003Cp>You can review installation instruction at \u003Ca href=\"http:\u002F\u002Fprovidelivehelp.com\u002Fen\u002F3rd-party\u002Fwordpress\" rel=\"nofollow ugc\">Provide Live Help widget installation instructions\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Demo available \u003Ca href=\"http:\u002F\u002Fwordpress.live-chat-demo.com\u002F\u002Fprovidelivehelp.com\u002F\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n","Provide Live Support to your Customers with Live Chat widget by Provide Live Help",4769,60,"2011-11-20T21:59:00.000Z","3.2.1","1.5",[20,52,69,70,21],"live-help","live-support","http:\u002F\u002Fprovidelivehelp.com\u002Fen\u002F3rd-party\u002Fwordpress","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fprovide-live-help.1.0.4.zip",{"slug":74,"name":75,"version":76,"author":77,"author_profile":78,"description":79,"short_description":80,"active_installs":11,"downloaded":81,"rating":13,"num_ratings":13,"last_updated":17,"tested_up_to":46,"requires_at_least":16,"requires_php":17,"tags":82,"homepage":86,"download_link":87,"security_score":42,"vuln_count":13,"unpatched_count":13,"last_vuln_date":25,"fetched_at":88},"userecho","UserEcho for WordPress","1.0.29","sstukov","https:\u002F\u002Fprofiles.wordpress.org\u002Fsstukov\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fuserecho.com\" rel=\"nofollow ugc\">UserEcho\u003C\u002Fa> – this is a new approach for working with clients their wishes ideas and requests. Allows you to quickly create a comfortable environment to communicate with users.\u003C\u002Fp>\n\u003Cp>UserEcho for WordPress plugin – allow to add UserEcho widget to your WordPress blog.\u003C\u002Fp>\n\u003Cp>UserEcho is a web-app that provides a useful way for companies to solicit feedback from customers online. Businesses of all sizes can get feedback from their clients, customers, and followers, and then respond directly to people who submit particularly interesting comments or insightful ideas. Companies that use UserEcho can interact with clients directly and potentially get help generating a few innovative business ideas in the process.\u003C\u002Fp>\n\u003Cp>In addition to being able to leave feedback, customers can also vote on the suggestions left by other users. As a business owner, you can then go in and quickly see which ideas have received the most votes as a way to decide which new features to implement first. For businesses that want a better way to monitor their online communities and solicit feedback from interested customers, UserEcho offers an ever-expanding list of features that can be used to connect businesses to their clients online.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ffeedback.userecho.com\u002Ftopics\u002F11962-sso-login-via-wordpress\u002F\" rel=\"nofollow ugc\">UserEcho SSO integration instruction\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Ffeedback.userecho.com\u002Flist\u002F1-general\u002F?category=20\" rel=\"nofollow ugc\">Plugin support community\u003C\u002Fa>\u003C\u002Fp>\n","Integrate UserEcho - customer feedback and helpdesk system into your blog. Using widget or link. Support SSO.",4878,[83,20,84,85,21],"feedback-forum","ideas","livechat","https:\u002F\u002Fuserecho.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fuserecho.1.0.29.zip","2026-03-15T10:48:56.248Z",{"slug":90,"name":91,"version":92,"author":17,"author_profile":93,"description":94,"short_description":95,"active_installs":11,"downloaded":96,"rating":13,"num_ratings":13,"last_updated":97,"tested_up_to":98,"requires_at_least":67,"requires_php":17,"tags":99,"homepage":100,"download_link":101,"security_score":24,"vuln_count":13,"unpatched_count":13,"last_vuln_date":25,"fetched_at":26},"websitechatnet-live-support","WebsiteChat.net Live Support","1.0.2","https:\u002F\u002Fprofiles.wordpress.org\u002Flevel7\u002F","\u003Cp>Adding Live Support Chat button to your WordPress site is as easy as installing this module. Just paste button HTML code and you are ready to offer online support to your visitors. WebsiteChat.net is a service that allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. WebsiteChat.net is a hosted system which means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues.\u003C\u002Fp>\n\u003Cp>Why WebsiteChat.net?\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ease of use\u003C\u002Fli>\n\u003Cli>Improve customer satisfaction\u003C\u002Fli>\n\u003Cli>Instant Sales Leads\u003C\u002Fli>\n\u003Cli>Better First Impression\u003C\u002Fli>\n\u003Cli>Know your web sites visitors in real time\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contributors\u002FChangelog\u003C\u002Fh3>\n\u003Cp>Version Date       Changes\u003C\u002Fp>\n\u003Cp>1.0.2   2010\u002F08\u002F18 Tested with WP 3.0.1\u003Cbr \u002F>\n  1.0.1   2010\u002F06\u002F22 Preview URL fix\u003Cbr \u002F>\n  1.0.0   2010\u002F04\u002F12 Initial Release\u003C\u002Fp>\n\u003Ch3>Notes\u003C\u002Fh3>\n\u003Cp>You can review installation instruction at \u003Ca href=\"http:\u002F\u002Fwebsitechat.net\u002Fen\u002F3rd-party\u002Fwordpress\" rel=\"nofollow ugc\">WebsiteChat.net WordPress Live Support widget installation instructions\u003C\u002Fa>\u003C\u002Fp>\n","Provide Live Support to your Customers with Live Chat widget by WebsiteChat.net",5283,"2010-08-18T07:33:00.000Z","3.0.5",[20,52,69,70,21],"http:\u002F\u002Fwebsitechat.net\u002Fen\u002F3rd-party\u002Fwordpress","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwebsitechatnet-live-support.1.0.2.zip",{"slug":103,"name":104,"version":105,"author":106,"author_profile":107,"description":108,"short_description":109,"active_installs":110,"downloaded":111,"rating":112,"num_ratings":113,"last_updated":114,"tested_up_to":115,"requires_at_least":116,"requires_php":117,"tags":118,"homepage":123,"download_link":124,"security_score":42,"vuln_count":13,"unpatched_count":13,"last_vuln_date":25,"fetched_at":26},"classic-widgets","Classic Widgets","0.3","Tonya Mork","https:\u002F\u002Fprofiles.wordpress.org\u002Fhellofromtonya\u002F","\u003Cp>Classic Widgets is an official plugin maintained by the WordPress team that restores the previous (“classic”) WordPress widgets settings screens. It will be supported and maintained to 2024, or as long as is necessary.\u003C\u002Fp>\n\u003Cp>Once activated and when using a classic (non-block) theme, this plugin restores the previous widgets settings screens and disables the block editor from managing widgets. There is no other configuration, the classic widgets settings screens are enabled or disabled by either enabling or disabling this plugin.\u003C\u002Fp>\n","Enables the previous \"classic\" widgets settings screens in Appearance - Widgets and the Customizer. Disables the block editor from managing widgets.",2000000,7214667,98,262,"2025-12-08T10:52:00.000Z","6.9.4","4.9","5.6",[103,119,120,121,122],"disable","disable-gutenberg","editor","gutenberg","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fclassic-widgets\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fclassic-widgets.0.3.zip",{"attackSurface":126,"codeSignals":142,"taintFlows":155,"riskAssessment":183,"analyzedAt":189},{"hooks":127,"ajaxHandlers":138,"restRoutes":139,"shortcodes":140,"cronEvents":141,"entryPointCount":13,"unprotectedCount":13},[128,134],{"type":129,"name":130,"callback":131,"file":132,"line":133},"action","wp_footer","get_widget","helpdesk.php",26,{"type":129,"name":135,"callback":136,"file":132,"line":137},"admin_menu","setup_admin_menus",81,[],[],[],[],{"dangerousFunctions":143,"sqlUsage":144,"outputEscaping":146,"fileOperations":13,"externalRequests":13,"nonceChecks":13,"capabilityChecks":29,"bundledLibraries":154},[],{"prepared":13,"raw":13,"locations":145},[],{"escaped":29,"rawEcho":147,"locations":148},2,[149,152],{"file":132,"line":150,"context":151},21,"raw output",{"file":132,"line":153,"context":151},63,[],[156,175],{"entryPoint":157,"graph":158,"unsanitizedCount":13,"severity":174},"hd_settings (helpdesk.php:35)",{"nodes":159,"edges":171},[160,165],{"id":161,"type":162,"label":163,"file":132,"line":164},"n0","source","$_POST",42,{"id":166,"type":167,"label":168,"file":132,"line":169,"wp_function":170},"n1","sink","update_option() [Settings Manipulation]",43,"update_option",[172],{"from":161,"to":166,"sanitized":173},true,"low",{"entryPoint":176,"graph":177,"unsanitizedCount":13,"severity":174},"\u003Chelpdesk> (helpdesk.php:0)",{"nodes":178,"edges":181},[179,180],{"id":161,"type":162,"label":163,"file":132,"line":164},{"id":166,"type":167,"label":168,"file":132,"line":169,"wp_function":170},[182],{"from":161,"to":166,"sanitized":173},{"summary":184,"deductions":185},"The \"jitbit-helpdesk\" v0.2.1 plugin exhibits a generally good security posture based on the static analysis. The absence of any detected AJAX handlers, REST API routes, shortcodes, or cron events with unprotected entry points indicates a well-contained attack surface. Furthermore, the code signals show no dangerous functions, no file operations, and no external HTTP requests, all positive security indicators. The complete reliance on prepared statements for SQL queries is a significant strength, mitigating a common class of vulnerabilities. The presence of a capability check is also commendable.\n\nHowever, there are areas for improvement. The output escaping is not consistently applied, with only one out of three outputs being properly escaped. This leaves a potential for cross-site scripting (XSS) vulnerabilities if user-supplied data is rendered without proper sanitization in the unescaped outputs. The taint analysis found no critical or high-severity flows, which is positive, but the limited number of flows analyzed (2) might not be exhaustive. The plugin's vulnerability history is clean, with no recorded CVEs, suggesting a history of secure development or limited exposure. This, combined with the static analysis results, paints a picture of a plugin that has implemented some core security best practices but has room to enhance its output sanitization and potentially broaden its security testing coverage.\n\nIn conclusion, the plugin's current version appears to be relatively secure, primarily due to its limited attack surface and secure SQL handling. The main concern lies in the incomplete output escaping, which could be exploited if not handled carefully by developers integrating user-provided data. The lack of historical vulnerabilities is a good sign, but it's crucial to maintain this by addressing the identified output sanitization weakness and ensuring ongoing security diligence.",[186],{"reason":187,"points":188},"Unescaped output found",6,"2026-03-16T23:56:25.679Z",{"wat":191,"direct":197},{"assetPaths":192,"generatorPatterns":193,"scriptPaths":194,"versionParams":196},[],[],[195],"\u002Fjs\u002Fsupport-widget-light.js",[],{"cssClasses":198,"htmlComments":199,"htmlAttributes":200,"restEndpoints":202,"jsGlobals":203,"shortcodeOutput":204},[],[],[201],"placeholder=\"https:\u002F\u002Fsupport.jitbit.com\u002Fhelpdesk\"",[],[],[205],"\u003Ca style=\"display:none\" rel=\"nofollow\" href=\"http:\u002F\u002Fwww.jitbit.com\u002Fweb-helpdesk\u002F\">ticket system\u003C\u002Fa>"]