[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f7C-Yufb1zOodiFI_V75AS95-Me68PWbxnd0RbvZL_mc":3,"$fvI1iBv2GjgGxjqVOvZWIge28RYD7106LoSFKKx3zGDQ":935,"$fy5i0iQvTQhr6wcBezDfzHrDu9AmL4gJayukiKVHc3RY":939},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":24,"download_link":25,"security_score":26,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29,"discovery_status":30,"vulnerabilities":31,"developer":32,"crawl_stats":28,"alternatives":40,"analysis":143,"fingerprints":895},"inbox","Inbox","1.2.2","Fahad Mahmood","https:\u002F\u002Fprofiles.wordpress.org\u002Ffahadmahmood\u002F","\u003Cul>\n\u003Cli>\n\u003Cp>Author: \u003Ca href=\"https:\u002F\u002Fwww.androidbubbles.com\u002Fcontact\" rel=\"nofollow ugc\">Fahad Mahmood\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Project URI: \u003Ca href=\"http:\u002F\u002Fandroidbubble.com\u002Fblog\u002Fwordpress\u002Fplugins\u002Finbox\" rel=\"nofollow ugc\">http:\u002F\u002Fandroidbubble.com\u002Fblog\u002Fwordpress\u002Fplugins\u002Finbox\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Demo URI: \u003Ca href=\"http:\u002F\u002Fdemo.androidbubble.com\u002Fhelp\" rel=\"nofollow ugc\">http:\u002F\u002Fdemo.androidbubble.com\u002Fhelp\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>License: GPL 3. See License below for copyright jots and titles.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Inbox is a free communication tool for WooCommerce vendors and customers. Vnedors can manage their own communication threads privately with this plugin. Any user who is logged in can ask a question or put any query through help section. User will select the department from list to which he has some query and provide his email which is optional and his message. These messages will appear in your inbox and admin panel as well. Relevant Administrators or Moderators will reply the queries as support departments. Admin can add new departments, manage staff department-wise. Admin can also monitor communication threads and apply filters with an alert.\u003Cbr \u002F>\nWooCommerce customers also can manage their communication threads with support departments and online vendors. Only logged-in user can communicate within the system. This plugin is an internal communication system among website registered users. In addition you can create support\u002Fhelp desks like contact forms etc. unregistered users can also submit inquiries and your administrator\u002Fmoderators can reply those threads.\u003C\u002Fp>\n\u003Ch4>Tags\u003C\u002Fh4>\n\u003Cp>messages, users, administration, support, tickets, resolution center, disputes, alerts, chat, help desk, vendors\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Admin can send\u002Fschedule messages to all users\u003C\u002Fli>\n\u003Cli>View all communication threads and apply filters\u003C\u002Fli>\n\u003Cli>Define different departments and assign staff for sales and support\u003C\u002Fli>\n\u003Cli>Shortcodes for users list\u003C\u002Fli>\n\u003Cli>Allow\u002FDisallow words in threads\u003C\u002Fli>\n\u003Cli>Google Maps API compatibility\u003C\u002Fli>\n\u003Cli>Shortcode based pages\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This WordPress plugin is a free software: you can redistribute it and\u002For modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 2 of the License, or any later version. This WordPress plugin is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this WordPress plugin. If not, see http:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-2.0.html.\u003C\u002Fp>\n","All types of messages among users and admin including support departments are possible with this plugin.",10,4680,74,3,"2024-11-04T02:27:00.000Z","6.6.5","4.4","7.0",[20,21,4,22,23],"chat-plugin","chatbot","live-chat","live-support-departments","https:\u002F\u002Fandroidbubble.com\u002Fblog\u002Fwordpress\u002Fplugins\u002Finbox","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Finbox.1.2.2.zip",92,0,null,"2026-04-06T09:54:40.288Z","no_bundle",[],{"slug":33,"display_name":7,"profile_url":8,"plugin_count":34,"total_installs":35,"avg_security_score":36,"avg_patch_time_days":37,"trust_score":38,"computed_at":39},"fahadmahmood",44,32590,95,228,76,"2026-05-19T23:28:33.642Z",[41,67,84,103,124],{"slug":42,"name":43,"version":44,"author":45,"author_profile":46,"description":47,"short_description":48,"active_installs":49,"downloaded":50,"rating":51,"num_ratings":52,"last_updated":53,"tested_up_to":54,"requires_at_least":55,"requires_php":56,"tags":57,"homepage":61,"download_link":62,"security_score":63,"vuln_count":64,"unpatched_count":27,"last_vuln_date":65,"fetched_at":66},"chaport","Chaport — Live Chat & Chatbots","1.1.9","Chaport Live Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Fchaport\u002F","\u003Cp>Chaport is a modern live chat and chatbot solution designed to help you communicate with your website visitors easily and effectively. It combines real-time messaging, chat automation, multi-channel support, and powerful operator tools in a clean, intuitive interface.\u003C\u002Fp>\n\u003Cp>More than 30,000 teams worldwide use Chaport to improve customer communication and streamline support, and the product is well-rated on platforms such as \u003Ca href=\"https:\u002F\u002Fwww.capterra.com\u002Fp\u002F164545\u002FChaport-Live-Chat\u002F\" rel=\"nofollow ugc\">Capterra\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.g2.com\u002Fproducts\u002Fchaport-live-chat\u002Freviews\" rel=\"nofollow ugc\">G2\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fv2uDN4X_kDs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>24\u002F7 CUSTOMER SUPPORT\u003C\u002Fh3>\n\u003Cp>Provide timely assistance using live chat and chatbots. Automated replies help you stay available around the clock, while operators can step in whenever human interaction is needed.\u003C\u002Fp>\n\u003Ch3>MULTI-CHANNEL COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Handle all incoming messages in one place. Let your customers reach you through their preferred communication channel — whether it’s live chat, Facebook, Telegram, Viber, or email.\u003C\u002Fp>\n\u003Ch3>IMPROVED CUSTOMER EXPERIENCE\u003C\u002Fh3>\n\u003Cp>Deliver consistent, high-quality support using a combination of live chat and chatbots. Chatbots help with routine questions, reduce operator workload, and free your team to focus on more complex requests.\u003C\u002Fp>\n\u003Ch3>LEAD GENERATION & QUALIFICATION\u003C\u002Fh3>\n\u003Cp>Engage visitors with targeted auto-invitations based on specified rules. Collect essential contact details using a pre-chat form or request them during a chatbot conversation. Start meaningful conversations with visitors who show interest and convert them into leads.\u003C\u002Fp>\n\u003Ch3>INCREASED SALES\u003C\u002Fh3>\n\u003Cp>Reach out to customers at key moments — for example, on the checkout page — using automated messages. Assist them in completing their purchase via live chat or allow your chatbot to guide them through common questions.\u003C\u002Fp>\n\u003Ch3>WORKFLOW AUTOMATION\u003C\u002Fh3>\n\u003Cp>Connect Chaport to your existing tools via API or Zapier. Automatically transfer collected data to your CRM, email service, task manager, or any other system you use.\u003C\u002Fp>\n\u003Ch3>RELIABLE CUSTOMER COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Quality support is an essential part of a great customer experience. When customers receive timely and helpful assistance, they are more likely to stay with your business and recommend it to others. Live chat and chatbots help you provide fast, high-quality support, build trust, and strengthen customer loyalty.\u003C\u002Fp>\n\u003Ch3>Why Chaport is a great solution for your website:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Easy installation\u003C\u002Fstrong>\u003Cbr \u002F>\nGetting started takes only a few minutes. Once installed, the chat widget becomes visible on your website, and you can immediately begin communicating with visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Intuitive interface\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport is designed to be simple and easy to use. You can quickly learn how to manage chats, configure chatbots, and customize settings without spending extra time on onboarding.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customization\u003C\u002Fstrong>\u003Cbr \u002F>\nAdjust the chat widget to match your branding. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Understanding your customers\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport helps you better understand your visitors. Collect visitor info or conduct a survey using a pre-chat form, see what users are typing in real time with typing insights, and view the pages they browse while chatting.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Simple and transparent pricing\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport offers simple and fixed pricing where you don’t need to pay for each operator. You can choose from three plans: Free (2 operators), Pro (4 operators), and Unlimited (unlimited operators). You can stay on the Free plan forever or upgrade at any time to unlock more functionality\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Powerful Free plan\u003C\u002Fstrong>\u003Cbr \u002F>\nEven on the Free plan, you get key features such as unlimited chats, multilingual widget, in-chat email request, reports, and more — everything needed to improve communication with your visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>KEY FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Mobile-friendly widget\u003C\u002Fstrong>: install a premium-looking live chat widget that works great on mobile.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Desktop apps\u003C\u002Fstrong>: download desktop apps for macOS and Windows to work from your computer.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile apps\u003C\u002Fstrong>: receive and answer chats from anywhere with full-featured mobile apps for iOS and Android.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chatbots\u003C\u002Fstrong>: create chatbots to automate your customer service, boost conversion, and capture more leads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Easy-to-use scenario editor\u003C\u002Fstrong>: quickly build chatbot scenarios without any coding skills.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Transfer to operator\u003C\u002Fstrong>: a chatbot can transfer chats to a live chat operator if the query is too complex.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Group chats\u003C\u002Fstrong>: operators can invite another operator or join someone else’s chat to assist each other.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Teams\u003C\u002Fstrong>: organize your operators into teams based on their roles, such as Support, Sales, or Marketing.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong>: automatically assign chats to the right operators or teams based on language, page URL, visitor location, message text, and other conditions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto-invitations\u003C\u002Fstrong>: engage visitors who have questions and encourage them to start a conversation via live chat.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Offline messages\u003C\u002Fstrong>: receive messages when all operators are offline and send replies even if the visitor has already left the website.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual chat widget\u003C\u002Fstrong>: the widget automatically switches to the visitor’s preferred language.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Saved replies\u003C\u002Fstrong>: create answer templates for common visitor questions to provide faster customer service.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>File sending\u003C\u002Fstrong>: exchange screenshots, documents, and other files with your visitors.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Emoji\u003C\u002Fstrong>: make communication more expressive with emoji support.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Typing insights\u003C\u002Fstrong>: see what visitors are typing and read messages before they are sent to respond more quickly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor ban\u003C\u002Fstrong>: block unwanted visitors if necessary.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited chats\u003C\u002Fstrong>: no limitations on the number of chats, even on the Free plan.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited history\u003C\u002Fstrong>: browse previous conversations with all associated visitor information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Search\u003C\u002Fstrong>: quickly find the information you need in your chat history.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong>: track served and missed chats and see how much time operators spend online; generate on-demand reports for more detailed insights.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited websites\u003C\u002Fstrong>: use Chaport live chat and chatbots on multiple websites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Integrations with email and social media\u003C\u002Fstrong>: receive messages from multiple channels and answer them in Chaport.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>API and 3,000+ integrations via Zapier\u003C\u002Fstrong>: automate workflows and increase productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customization\u003C\u002Fstrong>: adjust the chat widget appearance to match your website design.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transfer\u003C\u002Fstrong>: transfer chats to other specialists if the query is not within your area of expertise.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic email address request\u003C\u002Fstrong>: automatically request a visitor’s email after they send their first message.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pre-chat form\u003C\u002Fstrong>: collect visitor information or conduct a short survey before a chat starts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor info\u003C\u002Fstrong>: view visitor details such as name, phone number, email, language, location, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notifications\u003C\u002Fstrong>: receive notifications about new messages via desktop, browser, mobile, or email.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Read receipts\u003C\u002Fstrong>: see message statuses indicating when a message was sent and read.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Message editing and deletion\u003C\u002Fstrong>: edit or delete messages to correct previously provided information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notes\u003C\u002Fstrong>: leave internal notes about visitors for future reference.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transcripts\u003C\u002Fstrong>: send chat transcripts to email for archiving or sharing with customers.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>GETTING STARTED WITH CHAPORT LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>To start using Chaport Live Chat, you need to create an account. It is fast and free, with no credit card required. Once your account is activated, you can install the chat widget on your website. The installation of the WordPress plugin takes only a moment.\u003C\u002Fp>\n\u003Cp>After installation, the live chat widget will appear on your website, and you’ll be ready to communicate with your visitors. In your account, you can configure live chat settings — add operators, upload photos, customize the widget, create auto-invitations, build chatbots, and use all the available tools to enhance your customer experience.\u003C\u002Fp>\n\u003Ch3>USE ONE ACCOUNT FOR MULTIPLE WEBSITES\u003C\u002Fh3>\n\u003Cp>You can install the Chaport chat widget on as many websites as you need on any plan, including the Free plan. Manage all your live chats in a single Chaport app. The website from which a chat originates is shown in the Visitor Info section. You can keep a consistent widget design across your sites or customize the appearance for each URL individually.\u003C\u002Fp>\n\u003Ch3>MANAGING THE ACCOUNT\u003C\u002Fh3>\n\u003Cp>You can assign roles to your operators and specify their permissions. An operator can have one of two roles:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operator\u003C\u002Fstrong> — receives live chats, sees other operators’ chats, and views reports.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Administrator\u003C\u002Fstrong> — has all Operator permissions plus access to account settings (customizing the widget, adding operators, etc.).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The user who first registers a Chaport account automatically becomes the \u003Cstrong>Administrator\u003C\u002Fstrong> and \u003Cstrong>Account Owner\u003C\u002Fstrong>. This user cannot be deleted, and their role always remains the same. The account owner can choose a pricing plan and manage billing.\u003C\u002Fp>\n\u003Ch3>LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>Boost your website’s productivity using the combination of live chat and chatbots. Communicate with visitors in real time and provide 24\u002F7 support through automated replies.\u003C\u002Fp>\n\u003Cp>Chaport includes a simple, fully functional chatbot builder. Creating a chatbot is easy — no coding required. Add a new bot, define the triggers, and build the scenario.\u003C\u002Fp>\n\u003Cp>With Chaport bots, you can provide information, answer questions, request visitor details, or transfer the conversation to a live chat operator when needed.\u003C\u002Fp>\n\u003Ch3>CHAPORT AND GDPR\u003C\u002Fh3>\n\u003Cp>The GDPR is a data protection law created to protect the personal data of EU citizens and increase the responsibilities of organizations that process such data. Even if you are not located in the EU, the GDPR applies if you handle the personal data of EU citizens.\u003C\u002Fp>\n\u003Cp>To help you use Chaport Live Chat and chatbots in a GDPR-compliant way, we provide the necessary tools:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chat deletion and export\u003C\u002Fli>\n\u003Cli>Account deletion and export\u003C\u002Fli>\n\u003Cli>Legal text in the live chat widget to inform visitors how you use their personal data\u003C\u002Fli>\n\u003Cli>Marketing permission request \u003C\u002Fli>\n\u003Cli>Data processing addendum that can be signed at your request\u003C\u002Fli>\n\u003Cli>GDPR-friendly legal documents\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>AFFILIATE PROGRAM\u003C\u002Fh3>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.\u003C\u002Fp>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers a 35% recurring lifetime commission for referred customers. \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Faffiliates\" rel=\"nofollow ugc\">Join and start earning now!\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>SUPPORTED LANGUAGES\u003C\u002Fh3>\n\u003Cp>Chaport offers a multilingual live chat widget to facilitate communication across countries.\u003Cbr \u002F>\nThe widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:\u003C\u002Fp>\n\u003Cp>🇦🇿 Azerbaijani\u003Cbr \u002F>\n🇧🇦 Bosnian\u003Cbr \u002F>\n🇨🇳 Chinese (Simplified)\u003Cbr \u002F>\n🇨🇳 Chinese (Traditional)\u003Cbr \u002F>\n🇨🇿 Czech\u003Cbr \u002F>\n🇩🇰 Danish\u003Cbr \u002F>\n🇳🇱 Dutch\u003Cbr \u002F>\n🇺🇸 English\u003Cbr \u002F>\n🇪🇪 Estonian\u003Cbr \u002F>\n🇫🇮 Finnish\u003Cbr \u002F>\n🇫🇷 French\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇬🇷 Greek\u003Cbr \u002F>\n🇭🇺 Hungarian\u003Cbr \u002F>\n🇮🇩 Indonesian\u003Cbr \u002F>\n🇮🇹 Italian\u003Cbr \u002F>\n🇱🇻 Latvian\u003Cbr \u002F>\n🇱🇹 Lithuanian\u003Cbr \u002F>\n🇳🇴 Norwegian\u003Cbr \u002F>\n🇵🇱 Polish\u003Cbr \u002F>\n🇧🇷 Portuguese\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇷🇸 Serbian\u003Cbr \u002F>\n🇸🇰 Slovak\u003Cbr \u002F>\n🇸🇮 Slovenian\u003Cbr \u002F>\n🇪🇸 Spanish\u003Cbr \u002F>\n🇸🇪 Swedish\u003Cbr \u002F>\n🇹🇷 Turkish\u003Cbr \u002F>\n🇺🇦 Ukrainian\u003Cbr \u002F>\n🇻🇳 Vietnamese\u003Cbr \u002F>\n🏴󠁧󠁢󠁷󠁬󠁳󠁿 Welsh\u003C\u002Fp>\n\u003Cp>The Chaport app for operators is available in 4 languages:\u003C\u002Fp>\n\u003Cp>🇺🇸 English\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇪🇸 Spanish\u003C\u002Fp>\n\u003Ch3>SUPPORT\u003C\u002Fh3>\n\u003Cp>Find the detailed instructions in our \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fhelp\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa>. Couldn’t find the answer? Our support team will be happy to help you!\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send us a message via our live chat on \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\" rel=\"nofollow ugc\">chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>Contact us via email: \u003Ca href=\"mailto:info@chaport.com\" rel=\"nofollow ugc\">info@chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>LEGAL\u003C\u002Fh3>\n\u003Cp>For more detailed information about our policies, please visit our website:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fterms\" rel=\"nofollow ugc\">Terms and Conditions\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.",2000,39555,80,4,"2025-12-08T10:51:00.000Z","6.9.4","2.8","5.2",[20,58,21,59,60],"chat-widget","free-live-chat","live-chat-widget","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchaport.1.1.9.zip",99,1,"2025-06-05 00:00:00","2026-04-16T10:56:18.058Z",{"slug":68,"name":69,"version":70,"author":71,"author_profile":72,"description":73,"short_description":74,"active_installs":49,"downloaded":75,"rating":76,"num_ratings":77,"last_updated":78,"tested_up_to":79,"requires_at_least":80,"requires_php":61,"tags":81,"homepage":61,"download_link":83,"security_score":76,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":66},"helpcrunch-live-chat","HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service","2.0.11","HelpCrunch","https:\u002F\u002Fprofiles.wordpress.org\u002Fhelpcrunch\u002F","\u003Cp>Take your customer support to the next level with the \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002F\" rel=\"nofollow ugc\">HelpCrunch\u003C\u002Fa> WordPress plugin. Do you think it’s a tough nut to crack? Not at all!\u003C\u002Fp>\n\u003Cp>Thanks to our full-house solution, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Deliver second-to-none customer service\u003C\u002Fli>\n\u003Cli>Chat with website visitors in real time\u003C\u002Fli>\n\u003Cli>Automate routine tasks with chatbot\u003C\u002Fli>\n\u003Cli>Manage conversations from Telegram, Facebook, Instagram, or Viber by integrating them with HelpCrunch\u003C\u002Fli>\n\u003Cli>Catch valuable leads’ attention\u003C\u002Fli>\n\u003Cli>Encourage customer self-service with a multilingual knowledge base\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>But that’s just scratching the surface. Let’s take a deeper look at HelpCrunch’s advanced toolset.\u003C\u002Fp>\n\u003Ch3>💬 LIVE CHAT\u003C\u002Fh3>\n\u003Cp>Being the platform’s flagship feature, \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Flive-chat.html\" rel=\"nofollow ugc\">live chat\u003C\u002Fa> helps you solve customers’ queries like a pro, acquire more clients and process requests in the nick of time.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Auto messages\u003C\u002Fstrong> for reaching out to clients \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Fauto-and-manual-messages\u002Fcreate-a-new-auto-message\" rel=\"nofollow ugc\">proactively\u003C\u002Fa> based on their behavior, e.g. exit intent time, time on page, last visit, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>In-app messages\u003C\u002Fstrong> for \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Fauto-and-manual-messages\u002Ftargeted-chat-and-email-auto-messages\" rel=\"nofollow ugc\">targeting users\u003C\u002Fa> and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Canned messages\u003C\u002Fstrong> for streamlining service reps’ workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge base integration\u003C\u002Fstrong> for making clients’ lives easier. They can search for the information without waiting for a rep’s reply, or you can send them a knowledge base article right from the live chat window.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat widget customization\u003C\u002Fstrong> for sticking to your brand’s identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong> for tracking team’s performance, customer satisfaction rate, first resolution time, and other metrics.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong> for automating and assigning chats or tags for easier workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Round-robin chat assignment\u003C\u002Fstrong> for distributing new chats between your team members equally.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat transcripts\u003C\u002Fstrong> for sending the entire conversation to clients so that they have everything at their fingertips.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>LIVE CHAT INSTALLATION PROCESS\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FDmJ00Drn28s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=3&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>You don’t have to be a mastermind to \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Finstallation\u002Fhelpcrunch-installation-guide-wordpress\" rel=\"nofollow ugc\">add the HelpCrunch live chat on your WordPress-powered website\u003C\u002Fa>. Just follow this step-by-step instruction:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>STEP 1.\u003C\u002Fstrong> Log into your WordPress account.\u003Cbr \u002F>\n\u003Cstrong>STEP 2.\u003C\u002Fstrong> Find the Plugins section and press \u003Cstrong>Add new\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 3.\u003C\u002Fstrong> In the Search box, type in \u003Cstrong>HelpCrunch\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 4.\u003C\u002Fstrong> Hit \u003Cstrong>Install\u003C\u002Fstrong> and \u003Cstrong>Activate\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 5.\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fsignin.html\" rel=\"nofollow ugc\">Log in\u003C\u002Fa> to your HelpCrunch account in a separate browser tab.\u003Cbr \u002F>\n\u003Cstrong>STEP 6.\u003C\u002Fstrong> Go to \u003Cstrong>Settings \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Channels \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Website Widgets\u003C\u002Fstrong> and choose the widget you’d like to install on your WordPress website.\u003Cbr \u002F>\n\u003Cstrong>STEP 7.\u003C\u002Fstrong> You will be redirected to the \u003Cstrong>Installation\u003C\u002Fstrong> page. Select \u003Cstrong>WordPress installation guide\u003C\u002Fstrong> and copy the code snippet from the HTML box.\u003Cbr \u002F>\n\u003Cstrong>STEP 8.\u003C\u002Fstrong> Go back to your WordPress account and find the HelpCrunch live chat widget under \u003Cstrong>installed plugins\u003C\u002Fstrong>. Open plugin \u003Cstrong>Settings\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 9.\u003C\u002Fstrong> Paste the copied HelpCrunch code snippet into the \u003Cstrong>HelpCrunch Code\u003C\u002Fstrong> field and save changes.\u003C\u002Fp>\n\u003Cp>Now our live chat widget is displayed in the bottom right corner of your website.\u003C\u002Fp>\n\u003Cp>If you have any problems with the setup, please check the \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Finstallation\u002Fhelpcrunch-installation-guide-wordpress\" rel=\"nofollow ugc\">installation guide\u003C\u002Fa>. If you have any questions, just \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fsignin.html\" rel=\"nofollow ugc\">log in to your HelpCrunch account\u003C\u002Fa> and chat with us. We’ll help you with everything 🤗\u003C\u002Fp>\n\u003Ch3>📱 MESSENGERS INTEGRATION\u003C\u002Fh3>\n\u003Cp>Your customer service can be a great differentiator and help you stand out from the competition. Delighting your customers should be a top priority, and one of the best ways to achieve this is by communicating with them in the most convenient way possible. Luckily, HelpCrunch integrates with a range of popular messaging applications, such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Facebook Messenger\u003C\u002Fli>\n\u003Cli>Instagram\u003C\u002Fli>\n\u003Cli>Telegram\u003C\u002Fli>\n\u003Cli>Viber\u003C\u002Fli>\n\u003Cli>WhatsApp (coming soon)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Such integration can help you provide a seamless customer experience. No matter which channels your customers are using to interact with your business, you will be providing the best possible customer service. Furthermore, HelpCrunch can help your team save a lot of time and effort. Our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fshared-inbox.html\" rel=\"nofollow ugc\">shared inbox\u003C\u002Fa> provides an intuitive interface for managing all customer requests from multiple channels in one place, without having to switch between different tools.\u003C\u002Fp>\n\u003Ch3>🤖 CHATBOT\u003C\u002Fh3>\n\u003Cp>The new feature will ease the burden of your groovy tasks. Our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fchatbot.html\" rel=\"nofollow ugc\">chatbot\u003C\u002Fa> is called HelpBot and has the power to support users 24\u002F7, catch and qualify valuable leads, and encourage customer self-service.\u003C\u002Fp>\n\u003Cp>Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is \u003Cstrong>completely code-free\u003C\u002Fstrong>, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Collect contact details\u003C\u002Fli>\n\u003Cli>Qualify leads\u003C\u002Fli>\n\u003Cli>Offer a special discount\u003C\u002Fli>\n\u003Cli>Collect details about issues upfront\u003C\u002Fli>\n\u003Cli>Route new chats to the dedicated team\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Or create your own template from scratch!\u003C\u002Fp>\n\u003Cp>HelpCrunch’s chatbot is really cool because it works not only in the live chat widget, but also in popular messengers such as Facebook, Instagram, Telegram, and Viber.\u003C\u002Fp>\n\u003Cp>You might think that chatbots are a tricky feature to install. Check out our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fnews\u002Fchatbot-release\u002F\" rel=\"nofollow ugc\">article\u003C\u002Fa> where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy!\u003C\u002Fp>\n\u003Ch3>📚 KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fknowledge-base.html\" rel=\"nofollow ugc\">Knowledge base software\u003C\u002Fa> from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only is it \u003Cstrong>SEO-optimized\u003C\u002Fstrong> but also \u003Cstrong>feature-rich\u003C\u002Fstrong> and \u003Cstrong>multilanguage\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>With just a few clicks, you can create a well-oiled information hierarchy with a \u003Cstrong>user-friendly WYSIWYG editor\u003C\u002Fstrong>: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as \u003Cstrong>“Draft”\u003C\u002Fstrong> by default at the editing stage, so you can decide when it goes public. A \u003Cstrong>“Preview”\u003C\u002Fstrong> option is also available here: check your article first and post it!\u003C\u002Fp>\n\u003Ch3>📨 EMAIL AUTOMATION\u003C\u002Fh3>\n\u003Cp>Whether you have a newsletter coming up or a one-time offer – take advantage of \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Femail-automation.html\" rel=\"nofollow ugc\">email marketing feature\u003C\u002Fa> from HelpCrunch:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Share company news and product announcements with your clients via \u003Cstrong>perfectly built emails\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Automate your marketing campaigns with \u003Cstrong>email auto messages\u003C\u002Fstrong>, engage existing users, and re-engage inactive ones.\u003C\u002Fli>\n\u003Cli>Create your own custom \u003Cstrong>email templates\u003C\u002Fstrong> or leverage ours.\u003C\u002Fli>\n\u003Cli>Monitor \u003Cstrong>campaign performance\u003C\u002Fstrong> with in-depth analytics.\u003C\u002Fli>\n\u003Cli>Set up \u003Cstrong>email notifications\u003C\u002Fstrong> not to miss a single letter when your team is offline.\u003C\u002Fli>\n\u003Cli>Send \u003Cstrong>manual or auto follow-ups\u003C\u002Fstrong> every time your message is unseen.\u003C\u002Fli>\n\u003Cli>Set up \u003Cstrong>email forwarding\u003C\u002Fstrong> to put an end to unread messages once and for all.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>💁🏻‍♂️ SHARED INBOX\u003C\u002Fh3>\n\u003Cp>Multi-channel customer support is now becoming a reality with the HelpCrunch \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fshared-inbox.html\" rel=\"nofollow ugc\">shared inbox solution\u003C\u002Fa>. No matter the size of your team, you can ease its life with a \u003Cstrong>shared inbox\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Detailed customer profiles\u003C\u002Fstrong> won’t let you forget a single detail about a client because such data as phone number, location, or device is safely kept.\u003C\u002Fp>\n\u003Cp>With our shared inbox, one customer service agent can \u003Cstrong>handle up to 5 chats\u003C\u002Fstrong> simultaneously thanks to such powerful options as tagging, rich customer data, private notes, snoozing chats for later, or assigning conversations (both manually and automatically).\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live reports & analytics\u003C\u002Fstrong> let you gauge your team’s productivity at a glance. Just choose a period of time and see where you need to improve your strategy.\u003C\u002Fp>\n\u003Cp>By the way, to always keep your finger on the pulse, use \u003Cstrong>conversation rating\u003C\u002Fstrong> to assess customer experience after closing a live chat.\u003C\u002Fp>\n\u003Ch3>🖼 POPUPS\u003C\u002Fh3>\n\u003Cp>Do you want to catch your website visitors’ attention in a smarter way though have no clue how? HelpCrunch has! With our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fpopups.html\" rel=\"nofollow ugc\">popup builder\u003C\u002Fa>, you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Full customization\u003C\u002Fstrong> including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Popup display options\u003C\u002Fstrong>: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live reports\u003C\u002Fstrong> for optimizing popup real-time performance as people click on it.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔗 OTHER INTEGRATIONS\u003C\u002Fh3>\n\u003Cp>There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!):\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Zapier\u003C\u002Fli>\n\u003Cli>Slack\u003C\u002Fli>\n\u003Cli>Google Tag Manager\u003C\u002Fli>\n\u003Cli>Google Analytics\u003C\u002Fli>\n\u003Cli>Shopify\u003C\u002Fli>\n\u003Cli>Squarespace\u003C\u002Fli>\n\u003Cli>Jimdo\u003C\u002Fli>\n\u003Cli>3DCart\u003C\u002Fli>\n\u003Cli>Big Cartel\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>SOUNDS INTRIGUING? \u003Ca href=\"http:\u002F\u002Fhelpcrunch2.pipedrive.com\u002Fscheduler\u002Fd2xbe3h5\u002Fintroduction?utm_source=wordpress+plugin&utm_medium=marketplace&utm_campaign=wordpress\" rel=\"nofollow ugc\">BOOK A DEMO\u003C\u002Fa> TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH!\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS\u003C\u002Fh3>\n\u003Cblockquote>\n\u003Cp>“HelpCrunch enabled us to manage our customer support and email automation via one platform which led to improving customer support performance by 40%.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Valery Kurilov, CEO @ SE Ranking\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“We had a call info line we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Jan Střecha, Marketing Manager @ Rekola\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“Once we started using HelpCrunch software, we were able to return €14.8 euros on each €1 paid for HelpCrunch.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Fitlap\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“Nobody’s doing the GDPR preparations the right way. We wanted to make sure we’re ready for it, so it was crucial for us to choose a compliant tool and not to worry about legal complications afterward.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Max Bondarenko, CMO @ Revenue Grid\u003C\u002Fstrong>\u003C\u002Fp>\n","The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.",20954,100,6,"2025-12-03T09:53:00.000Z","6.9.0","3.6",[82,20,58,21,22],"chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhelpcrunch-live-chat.2.0.11.zip",{"slug":85,"name":86,"version":87,"author":88,"author_profile":89,"description":90,"short_description":91,"active_installs":76,"downloaded":92,"rating":76,"num_ratings":93,"last_updated":94,"tested_up_to":95,"requires_at_least":96,"requires_php":97,"tags":98,"homepage":101,"download_link":102,"security_score":26,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":66},"proprofs-chat","ProProfs Chat- Live Chat & Chatbot Plugin","2.0.0","ProProfs","https:\u002F\u002Fprofiles.wordpress.org\u002Fproprofs\u002F","\u003Cp>ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time. Based on the time someone has spent on your site, you can invite them to chat, share custom chat greetings, offer proactive support, and engage your audience.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002F\" rel=\"nofollow ugc\">ProProfs Live Chat Software\u003C\u002Fa> helps organizations boost sales by capturing quality leads. Such high-quality leads can be directly stored in your favorite CRM tool and shared with the sales or marketing teams. You can even build powerful \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fchatbot\u002F\" rel=\"nofollow ugc\">chatbots\u003C\u002Fa> to automate your customer service and offer delightful support to customers 24×7.\u003C\u002Fp>\n\u003Cp>The tool even comes with high data security. You can restrict access with roles and permissions and enable single-sign-on. To make it simpler for WordPress website users, we have launched our live chat support plugin too.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Use\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>How to Add ProProfs Live Chat Plugin to Your WordPress Website\u003C\u002Fh3>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOE6vrZYaqYA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>Why Use WordPress Live Chat Plugin\u003C\u002Fh3>\n\u003Cp>Add a complete support package to your WordPress website by integrating a live chat software. It will help your business:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Learn Customer Pain-Points\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators will get an edge with the use of live chat tool while providing support to customers. They’ll better understand what the customers want while they browse through your services. What’s more, operators can reach out in real-time when they see a visitor for long enough, on a page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Provide Instant Support\u003C\u002Fstrong>\u003Cbr \u002F>\nA live chat plugin will also help your operators reach visitors and provide instant answers to their questions. In case a visitor has doubts related to your services, they don’t have to wait in long call queues to get clarification. All they have to do is initiate a chat and get answers instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Brand Name\u003C\u002Fstrong>\u003Cbr \u002F>\nBy being proactive in terms of customer support with the help of a live chat plugin, you build a stronger stand for your brand name. The visitors and customers will always remember how quick you were to address their problems and would recommend it to all.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Besides this, the \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fintegrations\u002Fwordpress\u002F\" rel=\"nofollow ugc\">WordPress live chat integration\u003C\u002Fa> will also help you increase sales hassle-free. Understanding how the use of such a vital plugin can help your business, ProProfs Chat has built one, which is easy to install.\u003C\u002Fp>\n\u003Ch3>Features of Live Chat Plugin for WordPress Website\u003C\u002Fh3>\n\u003Cp>The WordPress live chat plugin has various features on offer. Let’s get familiar with them below.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Theme\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomize the chat window that your website visitors will see. You can customize the live chat window to match the look and feel of your website by changing the chat icon, its color, font, chatbox dimensions, logo, and several other options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Routing\u003C\u002Fstrong>\u003Cbr \u002F>\nFor quick support, you can route chats to operators. This helps you equally distribute the workload among all your operators. You can either route them manually or automatically by setting simple rules to reduce chat response time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Greetings\u003C\u002Fstrong>\u003Cbr \u002F>\nSend your visitors personalized messages as they browse through your website. This will help operators keep your visitors engaged and improve brand loyalty.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators can save their messages that are used for frequently asked questions to reduce response time with this feature. What’s more, they can easily manage multiple visitors at the same time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Co-browsing\u003C\u002Fstrong>\u003Cbr \u002F>\nImprove sales and support by anticipating what your visitors are looking at, with the use of the co-browsing feature. It will also help you provide step-by-step support in case they are stuck with a certain process like product sign-up or purchase.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Reports & Analytics\u003C\u002Fstrong>\u003Cbr \u002F>\nAccess insightful reports to understand how your support team is performing and whether the visitors are happy with your services. This will allow you to bring in more strategies that boost customer delight as you improve services with their feedback.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Monitoring\u003C\u002Fstrong>\u003Cbr \u002F>\nGet access to information like visitor name, email address, and which pages they are browsing, with the use of this feature. You can also track how long did a user stay on a specific page and initiate a chat in strategic moments.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nWhile visitor monitoring helps you understand the behavior, this feature allows you to capture leads for your business. Before a chat gets initiated, your operators can gather visitor details through this form and save them as leads. It also helps in narrowing down potential leads effectively.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Post-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nThe online live chat widget for WP also supports the use of post-chat form. This will help you gather valuable visitor feedback and how they would like your services to be improved further.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Announcements\u003C\u002Fstrong>\u003Cbr \u002F>\nLet your website visitors learn what’s up and coming so they stay engaged with your brand. You can announce discounts, new feature launch, upcoming sales and much more with this feature.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003Cbr \u002F>\nProProfs Live Chat plugin for WordPress website also allows you to integrate it with different platforms that help your operators provide a delightful experience. With CRM integrations like MS Dynamics, SugarCRM, and Salesforce, you can store leads, chat transcripts and more, so to help your operators understand which method to use while approaching the same lead for sales.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Develop Powerful Chatbots to Grow Leads & Support Customers 24×7\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Explore multiple pre-designed chatbot templates for lead generation, sales, appointment booking, customer service, and more. Customize the templates based on your unique needs and speed up bot development.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Automate your lead generation process by engaging with website visitors in real-time. Enable bots to ask multiple choice or open response questions and generate high-quality leads.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Offer delightful assistance to prospects and customers 24×7, even when your team is away. Connect your chatbots with ProProfs Help Desk to automatically create and assign tickets to service agents.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Chatbots can also be used to encourage self-service among your audience. Connect with your knowledge base so bots can share relevant self-help articles with customers based on their queries or complaints.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Customize the look and style of your chatbot window in just a few clicks. Use branching logic to create more human-like interactions and keep visitors engaged throughout the conversation.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Benefits of Live Chat Plugin to WordPress Website\u003C\u002Fh3>\n\u003Cp>There are \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fblog\u002Fbenefits-of-live-chat-software\u002F\" rel=\"nofollow ugc\">various benefits\u003C\u002Fa> that your business can achieve by adding WordPress live chat plugin, the most prominent ones of them being:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Instant Support, Faster Connection\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomers want instant help and live chat plugin is here to help you do that right. You can provide instant support to visitors and let them know the details for your products hassle-free.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Convenient Platform for Support\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a live chat window on your WordPress website, visitors get a convenient option to get in touch with your business faster. No more call queues.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Conversions & Sales\u003C\u002Fstrong>\u003Cbr \u002F>\nWith the use of live chat plugin, increase lead generation and convert them into sales. This happens by helping your visitors ask questions in real-time, which they can find answers to, instantly. Doing so will also help you simplify their buying process.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Attain Competitive Edge\u003C\u002Fstrong>\u003Cbr \u002F>\nLive chat support is the perfect way to go one step ahead of your competitors. You can easily manage your products efficiently and build strong ties with customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOWPvrVhh6W4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>How to Use Live Chat Plugin on WordPress Website\u003C\u002Fh3>\n\u003Cp>As you must have watched in the video above, it is easy to add live chat plugin to your WordPress website and that too in less than three minutes. What’s more, the tool supports all the platforms, you name it and we have it. Use it as  Live Chat for web browser, Live Chat for Windows, and Live Chat for mobile applications – iOS as well as Android.\u003C\u002Fp>\n\u003Ch3>Requirements\u003C\u002Fh3>\n\u003Cp>While ProProfs Chat plugin for WordPress is free, you need to subscribe to ProProfs Chat to be able to use it. For viewing the packages and their costs, navigate to \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fpricing\u002F\" rel=\"nofollow ugc\">ProProfs Pricing\u003C\u002Fa>. Click on the button below and enjoy WordPress live chat plugin for free.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fsignup\u002F\" rel=\"nofollow ugc\">Sign up for Live Chat Free Trial\u003C\u002Fa>\u003C\u002Fp>\n","ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time …",3760,8,"2024-12-23T06:22:00.000Z","6.7.0","4.5.0","5.6",[20,21,22,99,100],"live-chat-software","wordpress-live-chat-plugin","https:\u002F\u002Fwww.proprofschat.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fproprofs-chat.zip",{"slug":104,"name":105,"version":106,"author":107,"author_profile":108,"description":109,"short_description":110,"active_installs":111,"downloaded":112,"rating":113,"num_ratings":114,"last_updated":115,"tested_up_to":54,"requires_at_least":116,"requires_php":117,"tags":118,"homepage":120,"download_link":121,"security_score":63,"vuln_count":122,"unpatched_count":27,"last_vuln_date":123,"fetched_at":66},"tidio-live-chat","Tidio – Live Chat & AI Chatbots","7.0.0","Tytus Gołas","https:\u002F\u002Fprofiles.wordpress.org\u002Ftytus-tytus\u002F","\u003Cp>🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools\u003C\u002Fp>\n\u003Cp>Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24\u002F7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget.\u003C\u002Fp>\n\u003Cp>With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24\u002F7 without human intervention.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F1FYOU5vd8ZU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>💬 Why Use Tidio Live Chat on Your WordPress Website?\u003C\u002Fh3>\n\u003Cp>✅ \u003Cstrong>Real-Time Live Chat Support\u003C\u002Fstrong>: Chat instantly with visitors and customers to solve their issues and answer questions.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Live Chat + AI Automation\u003C\u002Fstrong>: Combine traditional live chat with AI-powered chatbots for faster, smarter responses.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Automated Support with Lyro AI\u003C\u002Fstrong>: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Boost Conversions with Proactive Chat\u003C\u002Fstrong>: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Mobile-Friendly Live Chat Widget\u003C\u002Fstrong>: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Multichannel Live Chat Plugin\u003C\u002Fstrong>: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox.\u003C\u002Fp>\n\u003Ch3>🚀 Top Features of Tidio WordPress Live Chat Plugin\u003C\u002Fh3>\n\u003Cp>🟢 \u003Cstrong>Live Chat Widget Customization\u003C\u002Fstrong> – Match the live chat to your website branding and user experience.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>AI Chatbot (Lyro)\u003C\u002Fstrong> – Resolve up to 70% of customer questions instantly with our advanced conversational AI.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>WooCommerce Live Chat Integration\u003C\u002Fstrong> – View visitor carts, order history, and send product cards directly in chat.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Chatbot Templates & Visual Builder\u003C\u002Fstrong> – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Live Visitor Tracking\u003C\u002Fstrong> – See who is online and start live chat conversations based on behavior or location.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Departments & Agent Routing\u003C\u002Fstrong> – Route live chat messages to the right team instantly.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Smart Popups\u003C\u002Fstrong> – Trigger proactive live chat messages based on user actions.\u003C\u002Fp>\n\u003Ch3>🌍 Multi-Language Live Chat for Global Support\u003C\u002Fh3>\n\u003Cp>Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically.\u003C\u002Fp>\n\u003Ch3>📱 Live Chat on Mobile & Desktop Apps\u003C\u002Fh3>\n\u003Cp>Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere.\u003C\u002Fp>\n\u003Ch3>🛒 Live Chat for eCommerce\u003C\u002Fh3>\n\u003Cp>Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Engage visitors in real time\u003C\u002Fli>\n\u003Cli>Recommend products and upsell with product cards\u003C\u002Fli>\n\u003Cli>Recover abandoned carts through chatbot campaigns\u003C\u002Fli>\n\u003Cli>Convert passive users into paying customers with live support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔐 Reliable, Fast, Secure\u003C\u002Fh3>\n\u003Cp>Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data.\u003C\u002Fp>\n\u003Ch3>💬 Real-Time Conversations with Website Visitors\u003C\u002Fh3>\n\u003Cp>Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly.\u003C\u002Fp>\n\u003Ch3>📱 Mobile-Friendly & Fully Customizable Widget\u003C\u002Fh3>\n\u003Cp>Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website.\u003C\u002Fp>\n\u003Ch3>🎯 Proactive Messaging & Visitor Triggers\u003C\u002Fh3>\n\u003Cp>Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement.\u003C\u002Fp>\n\u003Ch3>📨 Unified Inbox for Multichannel Support\u003C\u002Fh3>\n\u003Cp>Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools.\u003C\u002Fp>\n\u003Ch3>🧠 Lyro AI – Your 24\u002F7 Support Agent\u003C\u002Fh3>\n\u003Cp>Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases.\u003C\u002Fp>\n\u003Ch3>🔧 Built Specifically for WordPress – Seamless Live Chat Integration\u003C\u002Fh3>\n\u003Cp>Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Add the live chat widget to your site automatically\u003C\u002Fli>\n\u003Cli>Manage all chat and chatbot settings directly from your WordPress admin panel\u003C\u002Fli>\n\u003Cli>Use shortcodes and native WordPress tools to display or hide the chat on specific pages\u003C\u002Fli>\n\u003Cli>Sync visitor data and conversations with WordPress user accounts for more personalized support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on.\u003C\u002Fp>\n\u003Ch3>🌟 What Makes Tidio Live Chat the Best?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Used by over 300,000 websites\u003C\u002Fli>\n\u003Cli>4.8+ ★ average rating\u003C\u002Fli>\n\u003Cli>Trusted by businesses in 150+ countries\u003C\u002Fli>\n\u003Cli>Seamless installation – set up live chat in under 30 seconds\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🆓 Start with Tidio’s Powerful Free Plan\u003C\u002Fh3>\n\u003Cp>Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Add a customizable live chat widget to your WordPress site\u003C\u002Fli>\n\u003Cli>Chat with unlimited visitors in real time\u003C\u002Fli>\n\u003Cli>Use pre-built chatbot templates for lead generation and support\u003C\u002Fli>\n\u003Cli>Access Lyro AI to automate common questions (limited interactions)\u003C\u002Fli>\n\u003Cli>Manage conversations from live chat, Messenger, Instagram, and email — all in one place\u003C\u002Fli>\n\u003Cli>Download mobile apps and stay connected on the go\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent.\u003C\u002Fp>\n\u003Ch3>✅ Get Started with Tidio Live Chat Today\u003C\u002Fh3>\n\u003Cp>Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support.\u003C\u002Fp>\n\u003Cp>Download Tidio Live Chat Plugin and start chatting with your website visitors today!\u003C\u002Fp>\n\u003Ch3>💰 Pricing\u003C\u002Fh3>\n\u003Cp>Most of our powerful features are available in the \u003Cstrong>free plan\u003C\u002Fstrong>. If you want to test all of them, sign up for a 7-day free trial.\u003C\u002Fp>\n\u003Cp>See all available pricing options on our \u003Ca href=\"https:\u002F\u002Fwww.tidio.com\u002Fpricing\u002F\" rel=\"nofollow ugc\">website\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚙️ Technical Requirements\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>To run Tidio Plugin for WordPress we recommend your host support:\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>OpenSSL\u003C\u002Fstrong> (to increase security by encrypting your access tokens)\u003Cbr \u002F>\n– \u003Cstrong>cURL\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>🔥 Hot Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>CC\u002FBCC for tickets\u003C\u002Fli>\n\u003Cli>Filters for new Lyro Knowledge tab\u003C\u002Fli>\n\u003Cli>Historical conversations as data source\u003C\u002Fli>\n\u003Cli>Sort direction in Smart Views tickets\u003C\u002Fli>\n\u003Cli>First person perspective styling\u003C\u002Fli>\n\u003C\u002Ful>\n","Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.",80000,3380569,94,395,"2026-02-19T13:58:00.000Z","4.7","7.2",[82,21,59,22,119],"livechat","http:\u002F\u002Fwww.tidio.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ftidio-live-chat.7.0.0.zip",2,"2022-09-20 00:00:00",{"slug":125,"name":126,"version":127,"author":128,"author_profile":129,"description":130,"short_description":131,"active_installs":132,"downloaded":133,"rating":76,"num_ratings":134,"last_updated":135,"tested_up_to":54,"requires_at_least":116,"requires_php":18,"tags":136,"homepage":139,"download_link":140,"security_score":141,"vuln_count":14,"unpatched_count":27,"last_vuln_date":142,"fetched_at":66},"button-contact-vr","Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button","5.0.7","Buttonizer","https:\u002F\u002Fprofiles.wordpress.org\u002Fbuttonizer\u002F","\u003Cp>Buttonizer is a powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! In addition to chat features, you can create Call, Email, SMS, & Contact buttons to increase conversions. Supports WhatsApp, Messenger, Live Chat, and 40+ other actions.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Fully integrated\u003C\u002Fstrong> live chat widget to boost sales\u003C\u002Fli>\n\u003Cli>\u003Cstrong>A.I. ChatGPT Chatbots\u003C\u002Fstrong> to automate customer support\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>from over 40 click actions and chat buttons\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Build \u003Cstrong>unlimited\u003C\u002Fstrong> floating buttons or interactive sticky menus (see screenshots below)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Popup Library\u003C\u002Fstrong> with dozens of professionally designed marketing popups\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Watch the video below to see how easy it is to add the power of Live Chat and AI Chatbots to your website:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FWwNa7XT4S1c?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch4>Live Chat, Chatbots, and Popups via Formilla\u003C\u002Fh4>\n\u003Cp>Buttonizer accounts get Formilla accounts integrated automatically. Both products are managed by the same team, so that means you get access to awesome features such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Live Chats (free):\u003C\u002Fstrong> Chat with your visitors while they’re on your website with our embedded widget; no need to send users to another browser tab!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Apps for iPhone, iPad, and Android Devices (free):\u003C\u002Fstrong> Chat via your mobile device or tablet by using our iPhone\u002FiPad or Android apps!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Desktop Apps for Windows & Mac machines (free):\u003C\u002Fstrong> Chat via our dedicated desktop apps instead of our web dashboard to get online even faster.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Branding, Colors, & Themes (free):\u003C\u002Fstrong> Customize your chat widgets to match your site’s brand. Change the color of the chat button\u002Fwidget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multi-Language Support and Custom Text (free):\u003C\u002Fstrong> Customize the text of your chat button\u002Fwidget in any language of your choice! Easily customize the English text or modify it to read in Spanish, Portuguese, Italian, French, Polish, Chinese, Indonesian, and many more!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Popup Library (free with tiered limits):\u003C\u002Fstrong>  Popup Library with dozens of professionally designed marketing popups. Multiple display types including lightbox\u002Fmodals, corner widgets, and website bars.  Announce a special sale, offer a coupon code, or market virtually anything to your visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Real-time Visitor Monitoring:\u003C\u002Fstrong> See the number of active visitors on your website in real-time, and initiate live chats with them.  View the visitor’s country, recently viewed web pages, referring site (e.g. did they come from a Google search, etc.), are they new vs. returning, IP address, OS in use (Windows, Mac, iOS, Android, etc.), browser, and more. Live Chat visitor monitoring is a paid feature and comes with our Premium package.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A.I. Chatbots:\u003C\u002Fstrong> A.I. Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to dramatically reduce support time. Chatbots can automatically respond to common visitor questions around the clock (paid feature add-on).  Check out our \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fgetting-started-with-a-helper-chat-bot\" rel=\"nofollow ugc\">ChatGPT Chatbots\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Chatbots:\u003C\u002Fstrong> Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! Chatbots can be added to any Premium package as a paid feature add-on.  Check out our \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fhow-to-create-custom-chat-bots\" rel=\"nofollow ugc\">Custom Chatbots\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Proactive Chat:\u003C\u002Fstrong> Enable proactive chat to trigger automatically after a defined number of seconds (Premium packages). You can also configure a chatbot to do the same, with even more control over the user flow. For example, a chatbot can proactively popup to engage visitors and qualify them as leads before speaking with a live agent. This works with multiple types of custom chatbots you can create for your business.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Ready Chat Widget:\u003C\u002Fstrong> Live Chat widget has a responsive design that adapts to smartphones of any size.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart Messages:\u003C\u002Fstrong> Automatically display custom messages to your visitors in various scenarios (Premium packages).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned (Saved) Replies:\u003C\u002Fstrong> Use simple shortcuts to access saved replies to quickly respond to customers. Premium plans allow for unlimited Canned Replies and our free chat package allows for up to 5.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>File Sharing:\u003C\u002Fstrong> Allow site visitors and agents to securely share files during a chat (Professional package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User\u002FAgent is Typing a Message…:\u003C\u002Fstrong> Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes live chat more enjoyable.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Desktop Notifications:\u003C\u002Fstrong> Make sure you don’t miss any chats by enabling notifications to see an alert box every time you receive a chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Broadcast:\u003C\u002Fstrong> With Chat Broadcast, all your online chat agents are notified of an incoming chat and can accept or decline the chat based on their availability.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Transfer:\u003C\u002Fstrong> Transfer a chat back and forth with other online chat agents.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Customization:\u003C\u002Fstrong> Formilla Live Chat software gives you the ability to customize the live chat button and location down to the pixel via Custom CSS (Premium packages).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-chat Fields:\u003C\u002Fstrong> Before visitors start a chat, require them to provide their contact info first.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Contacts Management:\u003C\u002Fstrong> We’ll store your contacts in Formilla whenever you have a conversation, or receive one while offline.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multiple Agents:\u003C\u002Fstrong> Our Premium package starts with one live chat agent, and you can add additional live chat agents to support incoming conversations.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Offline Chats:\u003C\u002Fstrong> Formilla Live Chat software automatically displays as an offline version of the chat box on your site when you’re unavailable to livechat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrate with hundreds of apps using Zapier:\u003C\u002Fstrong> Automatically post livechat transcripts to other apps via Zapier (e.g. Mailchimp, Salesforce, Pipedrive, Zendesk, etc.). Premium package option.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Conversation History:\u003C\u002Fstrong> Search for a prior chat and assign it to another user of your Formilla Live Chat account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Export Email Data:\u003C\u002Fstrong> Formilla Live Chat software allows you to export your customers’ email addresses.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Technical Info:\u003C\u002Fstrong> View visitor technical info during a live chat such as operating system, browser, screen resolution, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>WhatsApp Chat, Business and 40+ click to chat channels 💬\u003C\u002Fh4>\n\u003Cp>Buttonizer is specially designed in creating easy, smart floating chat buttons. You can connect your visitors with WhatsApp or WhatsApp Business with ease. You can even create a WhatsApp Popup, work with multiple WhatsApp phone numbers (agents), manage opening and closing times and use page rules.\u003C\u002Fp>\n\u003Cp>📱 Mobile: Navigates to WhatsApp Mobile App.\u003C\u002Fp>\n\u003Cp>💻 Desktop: Navigates to WhatsApp Desktop App \u002F Web WhatsApp page(web.whatsapp.com)\u003C\u002Fp>\n\u003Ch4>Click-to-Chat Options 🚀\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Chat\u003C\u002Fstrong>. Add your phone number and set a custom text message that your web visitors can send to you. Integrates with WhatsApp business\u003C\u002Fli>\n\u003Cli>WhatsApp Chat Widget\u003C\u002Fli>\n\u003Cli>Click to \u003Cstrong>Call\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Click to \u003Cstrong>Email\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Click to \u003Cstrong>SMS\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Web \u003Cstrong>URL\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Click to Chat\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Formilla Chat Widget (directly integrated into new accounts)\u003C\u002Fli>\n\u003Cli>Facebook Messenger Chat Widget (with popup)\u003C\u002Fli>\n\u003Cli>WhatsApp Chat Widget (with popup)\u003C\u002Fli>\n\u003Cli>X (Twitter) Direct Message\u003C\u002Fli>\n\u003Cli>Slack\u003C\u002Fli>\n\u003Cli>Microsoft Teams\u003C\u002Fli>\n\u003Cli>Snapchat\u003C\u002Fli>\n\u003Cli>Signal\u003C\u002Fli>\n\u003Cli>LINE\u003C\u002Fli>\n\u003Cli>Telegram\u003C\u002Fli>\n\u003Cli>WeChat\u003C\u002Fli>\n\u003Cli>Viber\u003C\u002Fli>\n\u003Cli>Zalo\u003C\u002Fli>\n\u003Cli>Join Signal group\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>Browser share menu\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Social Sharing buttons\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Facebook\u003C\u002Fli>\n\u003Cli>X (Twitter)\u003C\u002Fli>\n\u003Cli>Instagram\u003C\u002Fli>\n\u003Cli>TikTok\u003C\u002Fli>\n\u003Cli>WhatsApp\u003C\u002Fli>\n\u003Cli>LinkedIn\u003C\u002Fli>\n\u003Cli>Pinterest\u003C\u002Fli>\n\u003Cli>Email\u003C\u002Fli>\n\u003Cli>VKontakte\u003C\u002Fli>\n\u003Cli>Waze\u003C\u002Fli>\n\u003Cli>Line\u003C\u002Fli>\n\u003Cli>Behance\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Open pop-up\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Formilla Popups (directly integrated into new accounts)\u003C\u002Fli>\n\u003Cli>Poptin\u003C\u002Fli>\n\u003Cli>Elementor Popup\u003C\u002Fli>\n\u003Cli>Popup Maker\u003C\u002Fli>\n\u003Cli>WP Popups\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Scroll options\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Scroll to section\u003C\u002Fli>\n\u003Cli>Back to top\u003C\u002Fli>\n\u003Cli>Scroll to bottom\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>Previous page\u003C\u002Fli>\n\u003Cli>Google Maps Button (route navigation)\u003C\u002Fli>\n\u003Cli>Download PDF Button\u003C\u002Fli>\n\u003Cli>Print page\u003C\u002Fli>\n\u003Cli>Copy page \u003Cstrong>URL\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Contact form\n\u003Cul>\n\u003Cli>Contact form Webhook support (PRO)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>Iframe Widget (PRO)\u003C\u002Fli>\n\u003Cli>Add custom JavaScript code (PRO)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>WhatsApp Chat Popup\u003C\u002Fh4>\n\u003Cp>You can use WhatsApp as a regular chat button, but you can also add the WhatsApp pop up and let your visitors start the conversation while the visitors are on your website. You can also easily integrate with WhatsApp Business or your regular WhatsApp account. Once the visitors click on the send button, they’ll be redirected to WhatsApp to continue the conversation there.\u003C\u002Fp>\n\u003Ch4>Filter your buttons (show or hide on devices, different pages, during certain hours, etc.)\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Show\u002Fhide button on \u003Cstrong>desktop or mobile devices\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Show\u002Fhide when \u003Cstrong>page rules\u003C\u002Fstrong> are true (PRO):\n\u003Cul>\n\u003Cli>Select single page\u003C\u002Fli>\n\u003Cli>Select categories \u002F tags\u003C\u002Fli>\n\u003Cli>When URL contains …\u003C\u002Fli>\n\u003Cli>Show\u002Fhide when the user has a \u003Cstrong>specific role\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>Show\u002Fhide on a \u003Cstrong>custom time schedule\u003C\u002Fstrong> (PRO)\n\u003Cul>\n\u003Cli>Choose the start and end date (optional)\u003C\u002Fli>\n\u003Cli>Select the days of the week\u003C\u002Fli>\n\u003Cli>Select at what time the button is visible or hidden for each day of the week\u003C\u002Fli>\n\u003Cli>Exclude dates\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>So many features!\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Track all your click actions in \u003Cstrong>Google Analytics\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Import extra \u003Cstrong>font-awesome libraries\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag and drop\u003C\u002Fstrong> your buttons on the UI\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto save and revert changes\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Show buttons on scroll\u003C\u002Fli>\n\u003Cli>Show buttons after X seconds\u003C\u002Fli>\n\u003Cli>Add an unlimited number of positions\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Example use cases for Buttonizer\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Buttonizer advantage\u003C\u002Fstrong>. Buttonizer gives you the ability to manage different chat options at the same time. Each visitor is unique, and has a different communication preference. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, they have the freedom of chatting with you however they prefer, which increases engagement with your website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Launch your favorite live chat\u003C\u002Fstrong>. While Formilla Live Chat comes directly integrated, you can use JavaScript as one of your click actions to launch any other live chat product such as Hubspot, Tawk.to, Tidio, Chatra, Zoho, Zendesk, LiveChat, Crisp, Intercom and JivoChat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Connect with your visitors on WhatsApp Business\u003C\u002Fstrong>. Connect WhatsApp Business to your site. Your visitors can start chatting with you on WhatsApp Business.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Setup different floating buttons on mobile and desktop\u003C\u002Fstrong>. Show different chat buttons depending on the device where your visitor is using. Like show a call now and WhatsApp button on mobile and a contact form, email and url on desktop.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Add Click-to-call button\u003C\u002Fstrong>. Show a phone icon and let your visitors click to call you. You can show different local phone numbers based on page URL or available days and hours.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Show different action buttons for different pages\u003C\u002Fstrong>. You can use this feature to show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Example use cases for Live Chat\u003C\u002Fh4>\n\u003Cp>There are many reasons why you could be interested in adding a live chat feature to your site. Most commonly, site owners are looking to chat in real-time with visitors in order to offer better customer service or to generate sales.\u003C\u002Fp>\n\u003Ch4>Live Chat for Customer Service\u003C\u002Fh4>\n\u003Cp>Data from Shopify shows “businesses that respond to a customer’s chat within five minutes are 69% more likely to get a sale.” Customers don’t like hunting around for information or waiting for responses, and live chat offers the best experience. A live chat agent can chat directly with a customer, which leads to increased customer satisfaction.\u003C\u002Fp>\n\u003Cp>One of the benefits of live chat is the ability to learn directly from customers. Chatting with a customer who came to your site looking to solve a problem gives you valuable insight into how users interact with your website. Live chat also helps keep customer interactions on-site, rather than having customers take complaints publicly.\u003C\u002Fp>\n\u003Ch4>Live Chat for Marketing\u003C\u002Fh4>\n\u003Cp>Live chat can help in multiple ways throughout the purchase funnel for your business. A skilled marketer communicating to site visitors via a live chat widget can provide great opportunities to educate and engage potential customers.\u003C\u002Fp>\n\u003Cp>A live chat widget is an effective way to increase your visitor-to-lead conversion rate. By engaging potential customers right away, you’re reducing the number of visitors who “bounce” off your site. And you can also use live chat to pre-qualify leads, determining a visitor’s actual interest level in what you have to offer.\u003C\u002Fp>\n\u003Ch4>Live Chat for Sales\u003C\u002Fh4>\n\u003Cp>Using live chat to help convert site visitors into customers is often referred to as “conversational sales.” Your live chat sales team can help visitors find products or services they are looking for, nurture leads, and answer questions to offer a smooth experience.\u003C\u002Fp>\n\u003Cp>Live chat is also a great opportunity for a sales agent to schedule a product demo. Agents can also encourage customers to share their contact information during the chat in order to follow-up in the future.\u003C\u002Fp>\n\u003Cp>Read more about \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fhow-to-add-live-chat-plugin-app-for-your-site\u002F\" title=\"live chat use cases\" rel=\"nofollow ugc\">live chat use cases\u003C\u002Fa> on our blog.\u003C\u002Fp>\n\u003Ch4>How can chatbots help businesses?\u003C\u002Fh4>\n\u003Cp>The use cases for chatbots are varied, but can be broadly categorized into customer service, marketing, and sales tasks. Automated chatbots can staff the chat feature on your site when live chat agents aren’t available. This makes chatbots an efficient solution for handling common sales and support tasks, while freeing up your team to handle more complex inquiries. 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