WP-Safety

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Security & Risk Analysis

wordpress.org/plugins/helpmate-ai-chatbot

Reduce 97% of support queries and 70% of workload with AI Chatbot, Live Chat, CRM, Booking and WhatsApp automation.

10 active installs v2.0.2 PHP 7.4+ WP 5.0+ Updated Mar 11, 2026
ai-chatbotappointmentsautomationcrmlive-chat
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Plugin page Download
Safety Verdict

Is Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Safe to Use in 2026?

Generally Safe

Score 100/100

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 24d ago
Risk Assessment

The "helpmate-ai-chatbot" v2.0.2 plugin exhibits a mixed security posture. On the positive side, it demonstrates strong adherence to secure coding practices, with a high percentage of SQL queries using prepared statements and a near-perfect rate of output escaping. The absence of known CVEs and dangerous functions is also a significant strength. However, there are notable areas of concern, particularly regarding the attack surface. The plugin exposes a substantial number of entry points (187 total), with a significant portion (12) lacking proper authentication or permission checks. This is further exacerbated by the taint analysis revealing 5 high-severity flows with unsanitized paths, indicating potential vulnerabilities that could be exploited through these unprotected entry points.

The plugin's history of zero recorded vulnerabilities, while generally positive, can sometimes mask underlying architectural weaknesses that may not have been exploited or discovered yet. The presence of 5 high-severity taint flows with unsanitized paths is the most pressing issue identified in the static analysis and strongly suggests areas where direct exploitation might be possible if an attacker can trigger these flows. While the plugin has good practices in place, the identified weaknesses in its attack surface management and the critical taint flows present a tangible risk that requires immediate attention.

Key Concerns

  • AJAX handlers without auth checks
  • REST API routes without permission callbacks
  • High severity taint flows with unsanitized paths
Vulnerabilities
None known

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Code Analysis

Dangerous Functions
0
Raw SQL Queries
84
519 prepared
Unescaped Output
24
457 escaped
Nonce Checks
9
Capability Checks
155
File Operations
1
External Requests
31
Bundled Libraries
0

SQL Query Safety

86% prepared603 total queries

Output Escaping

95% escaped481 total outputs
Data Flows
5 unsanitized

Data Flow Analysis

5 flows5 with unsanitized paths
<class-helpmate-background-processor> (includes\class-helpmate-background-processor.php:0)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface
12 unprotected

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Attack Surface

Entry Points187
Unprotected12

AJAX Handlers 10

authwp_ajax_helpmate_update_checklistadmin\class-helpmate-admin.php:62
authwp_ajax_helpmate_skip_checklistadmin\class-helpmate-admin.php:63
authwp_ajax_helpmate_process_bulk_jobincludes\class-helpmate-background-processor.php:93
noprivwp_ajax_helpmate_process_bulk_jobincludes\class-helpmate-background-processor.php:94
authwp_ajax_helpmate_get_contact_detailsincludes\modules\class-helpmate-crm-order-metabox.php:55
authwp_ajax_helpmate_create_contact_from_orderincludes\modules\class-helpmate-crm-order-metabox.php:56
authwp_ajax_helpmate_add_post_to_kbincludes\modules\class-helpmate-post-meta-box.php:49
authwp_ajax_helpmate_remove_post_from_kbincludes\modules\class-helpmate-post-meta-box.php:50
authwp_ajax_helpmate_sales_notificationincludes\modules\class-helpmate-sales-notification.php:41
noprivwp_ajax_helpmate_sales_notificationincludes\modules\class-helpmate-sales-notification.php:42

REST API Routes 175

POST/wp-json/helpmate/v1/url-content-to-textincludes\class-helpmate-backend-routes.php:108
POST/wp-json/helpmate/v1/quick-train-homepageincludes\class-helpmate-backend-routes.php:114
GET/wp-json/helpmate/v1/check-woocommerceincludes\class-helpmate-backend-routes.php:120
GET/wp-json/helpmate/v1/feature-usageincludes\class-helpmate-backend-routes.php:144
POST/wp-json/helpmate/v1/activate-api-keyincludes\class-helpmate-backend-routes.php:150
GET/wp-json/helpmate/v1/proincludes\class-helpmate-backend-routes.php:156
GET/wp-json/helpmate/v1/api-keyincludes\class-helpmate-backend-routes.php:162
POST/wp-json/helpmate/v1/get-free-api-keyincludes\class-helpmate-backend-routes.php:175
POST/wp-json/helpmate/v1/save-openai-keyincludes\class-helpmate-backend-routes.php:181
GET/wp-json/helpmate/v1/get-openai-keyincludes\class-helpmate-backend-routes.php:191
POST/wp-json/helpmate/v1/delete-openai-keyincludes\class-helpmate-backend-routes.php:217
POST/wp-json/helpmate/v1/deactivate-feedbackincludes\class-helpmate-backend-routes.php:226
GET/wp-json/helpmate/v1/promo-bannersincludes\class-helpmate-backend-routes.php:242
POST/wp-json/helpmate/v1/promo-bannersincludes\class-helpmate-backend-routes.php:268
POST/wp-json/helpmate/v1/promo-banners/(?P<id>\d+)includes\class-helpmate-backend-routes.php:274
POST/wp-json/helpmate/v1/promo-banners/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:288
GET/wp-json/helpmate/v1/promo-banner-templatesincludes\class-helpmate-backend-routes.php:305
GET/wp-json/helpmate/v1/promo-banner-templates/(?P<layout>[1-3])includes\class-helpmate-backend-routes.php:316
GET/wp-json/helpmate/v1/dashboard/statisticsincludes\class-helpmate-backend-routes.php:339
GET/wp-json/helpmate/v1/dashboard/overviewincludes\class-helpmate-backend-routes.php:349
GET/wp-json/helpmate/v1/analytics/reviewsincludes\class-helpmate-backend-routes.php:356
POST/wp-json/helpmate/v1/save-documentsincludes\class-helpmate-backend-routes.php:451
POST/wp-json/helpmate/v1/remove-documentsincludes\class-helpmate-backend-routes.php:457
GET/wp-json/helpmate/v1/get-documentsincludes\class-helpmate-backend-routes.php:463
GET/wp-json/helpmate/v1/documents/countincludes\class-helpmate-backend-routes.php:469
POST/wp-json/helpmate/v1/update-documentsincludes\class-helpmate-backend-routes.php:475
POST/wp-json/helpmate/v1/extract-file-textincludes\class-helpmate-backend-routes.php:481
GET/wp-json/helpmate/v1/bulk-job-status/(?P<job_id>[a-zA-Z0-9_-]+)includes\class-helpmate-backend-routes.php:490
POST/wp-json/helpmate/v1/bulk-job-cancel/(?P<job_id>[a-zA-Z0-9_-]+)includes\class-helpmate-backend-routes.php:504
GET/wp-json/helpmate/v1/bulk-jobsincludes\class-helpmate-backend-routes.php:518
GET/wp-json/helpmate/v1/background-processing-statusincludes\class-helpmate-backend-routes.php:540
GET/wp-json/helpmate/v1/debug-job/(?P<job_id>[a-zA-Z0-9_-]+)includes\class-helpmate-backend-routes.php:546
POST/wp-json/helpmate/v1/manual-process-job/(?P<job_id>[a-zA-Z0-9_-]+)includes\class-helpmate-backend-routes.php:560
POST/wp-json/helpmate/v1/force-process-stuck-jobsincludes\class-helpmate-backend-routes.php:574
POST/wp-json/helpmate/v1/cleanup-completed-jobsincludes\class-helpmate-backend-routes.php:580
POST/wp-json/helpmate/v1/bulk-job-delete/(?P<job_id>[a-zA-Z0-9_-]+)includes\class-helpmate-backend-routes.php:586
GET/wp-json/helpmate/v1/chat/all-sessionsincludes\class-helpmate-backend-routes.php:604
GET/wp-json/helpmate/v1/dashboard/checklist-statusincludes\class-helpmate-backend-routes.php:633
GET/wp-json/helpmate/v1/settings/(?P<key>[a-zA-Z0-9_-]+)includes\class-helpmate-backend-routes.php:664
POST/wp-json/helpmate/v1/settingsincludes\class-helpmate-backend-routes.php:698
POST/wp-json/helpmate/v1/settings/(?P<key>[a-zA-Z0-9_-]+)/deleteincludes\class-helpmate-backend-routes.php:749
POST/wp-json/helpmate/v1/crm/abandoned-cart/create-default-followup-templatesincludes\class-helpmate-backend-routes.php:767
POST/wp-json/helpmate/v1/crm/refund-return/create-default-templateincludes\class-helpmate-backend-routes.php:840
POST/wp-json/helpmate/v1/crm/abandoned-cart/create-default-templateincludes\class-helpmate-backend-routes.php:877
GET/wp-json/helpmate/v1/postsincludes\class-helpmate-backend-routes.php:919
GET/wp-json/helpmate/v1/post-typesincludes\class-helpmate-backend-routes.php:933
GET/wp-json/helpmate/v1/discounted-productsincludes\class-helpmate-backend-routes.php:939
GET/wp-json/helpmate/v1/products/namesincludes\class-helpmate-backend-routes.php:948
GET/wp-json/helpmate/v1/leadsincludes\class-helpmate-backend-routes.php:1008
POST/wp-json/helpmate/v1/leads/(?P<id>\d+)/assign-contactincludes\class-helpmate-backend-routes.php:1035
POST/wp-json/helpmate/v1/leads/(?P<id>\d+)/create-contactincludes\class-helpmate-backend-routes.php:1050
POST/wp-json/helpmate/v1/leads/(?P<id>\d+)/create-taskincludes\class-helpmate-backend-routes.php:1066
POST/wp-json/helpmate/v1/leads/bulk-create-taskincludes\class-helpmate-backend-routes.php:1082
GET/wp-json/helpmate/v1/ticket/allincludes\class-helpmate-backend-routes.php:1109
GET/wp-json/helpmate/v1/ticket/messagesincludes\class-helpmate-backend-routes.php:1136
POST/wp-json/helpmate/v1/tickets/createincludes\class-helpmate-backend-routes.php:1143
POST/wp-json/helpmate/v1/tickets/(?P<id>[a-zA-Z0-9_\.]+)/assign-contactincludes\class-helpmate-backend-routes.php:1154
POST/wp-json/helpmate/v1/tickets/(?P<id>[a-zA-Z0-9_\.]+)/create-taskincludes\class-helpmate-backend-routes.php:1169
POST/wp-json/helpmate/v1/tickets/bulk-create-taskincludes\class-helpmate-backend-routes.php:1185
POST/wp-json/helpmate/v1/ticket/statusincludes\class-helpmate-backend-routes.php:1209
GET/wp-json/helpmate/v1/social/accountsincludes\class-helpmate-backend-routes.php:1256
POST/wp-json/helpmate/v1/social/process-eventincludes\class-helpmate-backend-routes.php:1302
GET/wp-json/helpmate/v1/social/conversationsincludes\class-helpmate-backend-routes.php:1309
GET/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/messagesincludes\class-helpmate-backend-routes.php:1348
GET/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/participantsincludes\class-helpmate-backend-routes.php:1396
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/typingincludes\class-helpmate-backend-routes.php:1417
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/replyincludes\class-helpmate-backend-routes.php:1445
POST/wp-json/helpmate/v1/social/messages/(?P<id>\d+)/reply-idincludes\class-helpmate-backend-routes.php:1563
POST/wp-json/helpmate/v1/social/messages/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:1630
GET/wp-json/helpmate/v1/realtime/messages/pollincludes\class-helpmate-backend-routes.php:1743
GET/wp-json/helpmate/v1/realtime/messagesincludes\class-helpmate-backend-routes.php:1763
GET/wp-json/helpmate/v1/notifications/pollincludes\class-helpmate-backend-routes.php:1792
GET/wp-json/helpmate/v1/notifications/streamincludes\class-helpmate-backend-routes.php:1815
GET/wp-json/helpmate/v1/notificationsincludes\class-helpmate-backend-routes.php:1879
POST/wp-json/helpmate/v1/notifications/(?P<id>\d+)/readincludes\class-helpmate-backend-routes.php:1907
POST/wp-json/helpmate/v1/notifications/read-bulkincludes\class-helpmate-backend-routes.php:1918
POST/wp-json/helpmate/v1/notifications/mark-read-by-entityincludes\class-helpmate-backend-routes.php:1930
POST/wp-json/helpmate/v1/notifications/mark-read-by-typeincludes\class-helpmate-backend-routes.php:1946
GET/wp-json/helpmate/v1/notifications/unread-countsincludes\class-helpmate-backend-routes.php:1961
DELETE/wp-json/helpmate/v1/notifications/(?P<id>\d+)includes\class-helpmate-backend-routes.php:1970
DELETE/wp-json/helpmate/v1/notifications/clear-allincludes\class-helpmate-backend-routes.php:1981
POST/wp-json/helpmate/v1/notifications/clear-allincludes\class-helpmate-backend-routes.php:1991
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/handoffincludes\class-helpmate-backend-routes.php:2005
POST/wp-json/helpmate/v1/social/conversations/bulk-handoffincludes\class-helpmate-backend-routes.php:2054
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/statusincludes\class-helpmate-backend-routes.php:2093
GET/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/reviewsincludes\class-helpmate-backend-routes.php:2155
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/end-chatincludes\class-helpmate-backend-routes.php:2200
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/link-contactincludes\class-helpmate-backend-routes.php:2241
GET/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/contactincludes\class-helpmate-backend-routes.php:2288
POST/wp-json/helpmate/v1/social/conversations/(?P<id>[^/]+)/unlink-contactincludes\class-helpmate-backend-routes.php:2331
POST/wp-json/helpmate/v1/social/messages/(?P<id>\d+)/editincludes\class-helpmate-backend-routes.php:2360
GET/wp-json/helpmate/v1/social/analyticsincludes\class-helpmate-backend-routes.php:2483
GET/wp-json/helpmate/v1/social/settingsincludes\class-helpmate-backend-routes.php:2501
POST/wp-json/helpmate/v1/social/settingsincludes\class-helpmate-backend-routes.php:2529
GET/wp-json/helpmate/v1/social/countsincludes\class-helpmate-backend-routes.php:2681
GET/wp-json/helpmate/v1/social/leads-settingsincludes\class-helpmate-backend-routes.php:2696
GET/wp-json/helpmate/v1/social/lead-campaignsincludes\class-helpmate-backend-routes.php:2720
POST/wp-json/helpmate/v1/social/lead-campaignsincludes\class-helpmate-backend-routes.php:2748
POST/wp-json/helpmate/v1/social/lead-campaigns/(?P<id>[^/]+)includes\class-helpmate-backend-routes.php:2843
POST/wp-json/helpmate/v1/social/lead-campaigns/(?P<id>[^/]+)/deleteincludes\class-helpmate-backend-routes.php:2944
GET/wp-json/helpmate/v1/social/postsincludes\class-helpmate-backend-routes.php:2971
POST/wp-json/helpmate/v1/social/leads-settingsincludes\class-helpmate-backend-routes.php:3089
GET/wp-json/helpmate/v1/social/conversation-startersincludes\class-helpmate-backend-routes.php:3124
POST/wp-json/helpmate/v1/social/conversation-startersincludes\class-helpmate-backend-routes.php:3223
GET/wp-json/helpmate/v1/crm/contactsincludes\class-helpmate-backend-routes.php:3377
POST/wp-json/helpmate/v1/crm/contactsincludes\class-helpmate-backend-routes.php:3414
GET/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)includes\class-helpmate-backend-routes.php:3455
GET/wp-json/helpmate/v1/crm/contacts/by-emailincludes\class-helpmate-backend-routes.php:3480
POST/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)includes\class-helpmate-backend-routes.php:3516
POST/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:3552
GET/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/notesincludes\class-helpmate-backend-routes.php:3577
POST/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/notesincludes\class-helpmate-backend-routes.php:3598
POST/wp-json/helpmate/v1/crm/notes/(?P<id>\d+)includes\class-helpmate-backend-routes.php:3634
POST/wp-json/helpmate/v1/crm/notes/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:3669
GET/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/ordersincludes\class-helpmate-backend-routes.php:3694
POST/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/ordersincludes\class-helpmate-backend-routes.php:3710
POST/wp-json/helpmate/v1/crm/orders/(?P<id>\d+)includes\class-helpmate-backend-routes.php:3737
POST/wp-json/helpmate/v1/crm/orders/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:3763
GET/wp-json/helpmate/v1/crm/woocommerce/new-order-urlincludes\class-helpmate-backend-routes.php:3788
GET/wp-json/helpmate/v1/crm/statusesincludes\class-helpmate-backend-routes.php:3815
POST/wp-json/helpmate/v1/crm/statusesincludes\class-helpmate-backend-routes.php:3827
POST/wp-json/helpmate/v1/crm/statuses/(?P<status>[a-zA-Z0-9_-]+)/deleteincludes\class-helpmate-backend-routes.php:3858
GET/wp-json/helpmate/v1/crm/email-templatesincludes\class-helpmate-backend-routes.php:3883
GET/wp-json/helpmate/v1/crm/email-templates/(?P<id>\d+)includes\class-helpmate-backend-routes.php:3895
POST/wp-json/helpmate/v1/crm/email-templatesincludes\class-helpmate-backend-routes.php:3920
POST/wp-json/helpmate/v1/crm/email-templates/(?P<id>\d+)includes\class-helpmate-backend-routes.php:3949
POST/wp-json/helpmate/v1/crm/email-templates/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:3983
GET/wp-json/helpmate/v1/crm/email-templates/defaultincludes\class-helpmate-backend-routes.php:4015
POST/wp-json/helpmate/v1/crm/email-templates/(?P<id>\d+)/restoreincludes\class-helpmate-backend-routes.php:4028
POST/wp-json/helpmate/v1/media/uploadincludes\class-helpmate-backend-routes.php:4066
GET/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/emailsincludes\class-helpmate-backend-routes.php:4146
POST/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/emails/sendincludes\class-helpmate-backend-routes.php:4167
GET/wp-json/helpmate/v1/crm/users/searchincludes\class-helpmate-backend-routes.php:4219
GET/wp-json/helpmate/v1/team-membersincludes\class-helpmate-backend-routes.php:4242
POST/wp-json/helpmate/v1/team-membersincludes\class-helpmate-backend-routes.php:4271
POST/wp-json/helpmate/v1/team-members/(?P<user_id>\d+)includes\class-helpmate-backend-routes.php:4352
POST/wp-json/helpmate/v1/team-members/(?P<user_id>\d+)/rolesincludes\class-helpmate-backend-routes.php:4408
POST/wp-json/helpmate/v1/team-members/(?P<user_id>\d+)/deleteincludes\class-helpmate-backend-routes.php:4459
POST/wp-json/helpmate/v1/team-members/(?P<user_id>\d+)/roles/(?P<role>[a-zA-Z_]+)/deleteincludes\class-helpmate-backend-routes.php:4492
GET/wp-json/helpmate/v1/team-members/search-usersincludes\class-helpmate-backend-routes.php:4527
GET/wp-json/helpmate/v1/team-members/permissionsincludes\class-helpmate-backend-routes.php:4580
GET/wp-json/helpmate/v1/team-members/rolesincludes\class-helpmate-backend-routes.php:4605
GET/wp-json/helpmate/v1/crm/analyticsincludes\class-helpmate-backend-routes.php:4629
GET/wp-json/helpmate/v1/crm/analytics/preferencesincludes\class-helpmate-backend-routes.php:4672
POST/wp-json/helpmate/v1/crm/analytics/preferencesincludes\class-helpmate-backend-routes.php:4694
GET/wp-json/helpmate/v1/crm/email-tracking/openincludes\class-helpmate-backend-routes.php:4727
GET/wp-json/helpmate/v1/crm/email-tracking/clickincludes\class-helpmate-backend-routes.php:4744
GET/wp-json/helpmate/v1/crm/email-tracking/unsubscribeincludes\class-helpmate-backend-routes.php:4765
POST/wp-json/helpmate/v1/crm/resubscribeincludes\class-helpmate-backend-routes.php:4780
GET/wp-json/helpmate/v1/tasksincludes\class-helpmate-backend-routes.php:4814
POST/wp-json/helpmate/v1/tasksincludes\class-helpmate-backend-routes.php:4860
GET/wp-json/helpmate/v1/tasks/(?P<id>\d+)includes\class-helpmate-backend-routes.php:4881
POST/wp-json/helpmate/v1/tasks/(?P<id>\d+)includes\class-helpmate-backend-routes.php:4900
POST/wp-json/helpmate/v1/tasks/(?P<id>\d+)/deleteincludes\class-helpmate-backend-routes.php:4921
GET/wp-json/helpmate/v1/tasks/(?P<id>\d+)/contactsincludes\class-helpmate-backend-routes.php:4940
POST/wp-json/helpmate/v1/tasks/(?P<id>\d+)/contactsincludes\class-helpmate-backend-routes.php:4955
GET/wp-json/helpmate/v1/crm/contacts/(?P<id>\d+)/tasksincludes\class-helpmate-backend-routes.php:4977
GET/wp-json/helpmate/v1/crm/custom-fieldsincludes\class-helpmate-backend-routes.php:5012
GET/wp-json/helpmate/v1/user/statusincludes\class-helpmate-frontend-routes.php:120
GET/wp-json/helpmate/v1/bot-settingsincludes\class-helpmate-frontend-routes.php:129
POST/wp-json/helpmate/v1/chatincludes\class-helpmate-frontend-routes.php:138
POST/wp-json/helpmate/v1/chat/clearincludes\class-helpmate-frontend-routes.php:147
POST/wp-json/helpmate/v1/chat/historyincludes\class-helpmate-frontend-routes.php:156
GET/wp-json/helpmate/v1/chat/pollincludes\class-helpmate-frontend-routes.php:166
GET/wp-json/helpmate/v1/chat/streamincludes\class-helpmate-frontend-routes.php:199
POST/wp-json/helpmate/v1/chat/metadataincludes\class-helpmate-frontend-routes.php:214
POST/wp-json/helpmate/v1/chat/typingincludes\class-helpmate-frontend-routes.php:224
POST/wp-json/helpmate/v1/chat/typing-statusincludes\class-helpmate-frontend-routes.php:249
POST/wp-json/helpmate/v1/chat/endincludes\class-helpmate-frontend-routes.php:275
POST/wp-json/helpmate/v1/chat/reviewincludes\class-helpmate-frontend-routes.php:301
POST/wp-json/helpmate/v1/chat/review-request-statusincludes\class-helpmate-frontend-routes.php:378
POST/wp-json/helpmate/v1/ticketincludes\class-helpmate-frontend-routes.php:406
POST/wp-json/helpmate/v1/ticket/replyincludes\class-helpmate-frontend-routes.php:416
POST/wp-json/helpmate/v1/leadsincludes\class-helpmate-frontend-routes.php:428
GET/wp-json/helpmate/v1/sales-notificationincludes\class-helpmate-frontend-routes.php:447

Shortcodes 2

[helpmate_promo] includes\modules\class-helpmate-promo-banner.php:41
[helpmate_scheduling] public\class-helpmate-public.php:81
WordPress Hooks 52
actionadmin_headadmin\class-helpmate-admin.php:56
actionadmin_menuadmin\class-helpmate-admin.php:59
actionadmin_initadmin\class-helpmate-admin.php:66
filterwp_script_attributesadmin\class-helpmate-admin.php:186
filteradmin_body_classadmin\class-helpmate-admin.php:478
filteradmin_body_classadmin\class-helpmate-admin.php:484
filteradmin_body_classadmin\class-helpmate-admin.php:490
filteradmin_body_classadmin\class-helpmate-admin.php:496
filteradmin_body_classadmin\class-helpmate-admin.php:503
filteradmin_body_classadmin\class-helpmate-admin.php:509
filteradmin_body_classadmin\class-helpmate-admin.php:515
actioninithelpmate-ai-chatbot.php:121
actionhelpmate_fetch_social_profileincludes\class-helpmate-backend-routes.php:42
actioninitincludes\class-helpmate-backend-routes.php:96
actionhelpmate_process_bulk_documentsincludes\class-helpmate-background-processor.php:86
actionhelpmate_process_bulk_documents_cronincludes\class-helpmate-background-processor.php:87
actionadmin_noticesincludes\class-helpmate-background-processor.php:90
actionhelpmate_fallback_processincludes\class-helpmate-background-processor.php:97
actionhelpmate_cleanup_completed_jobincludes\class-helpmate-background-processor.php:100
actionadmin_initincludes\class-helpmate-background-processor.php:103
actioninitincludes\class-helpmate-document-handler.php:53
filtercron_schedulesincludes\class-helpmate-document-handler.php:54
actionadmin_noticesincludes\class-helpmate.php:338
actionplugins_loadedincludes\class-helpmate.php:443
actionadmin_initincludes\class-helpmate.php:456
actionadmin_enqueue_scriptsincludes\class-helpmate.php:459
actionadmin_enqueue_scriptsincludes\class-helpmate.php:460
actionadmin_enqueue_scriptsincludes\class-helpmate.php:461
actionadmin_menuincludes\class-helpmate.php:462
actionwp_enqueue_scriptsincludes\class-helpmate.php:476
actionwp_enqueue_scriptsincludes\class-helpmate.php:477
actionrest_api_initincludes\class-helpmate.php:478
actionrest_api_initincludes\class-helpmate.php:481
actionadd_meta_boxesincludes\modules\class-helpmate-crm-order-metabox.php:49
actionadmin_enqueue_scriptsincludes\modules\class-helpmate-crm-order-metabox.php:52
actionhelpmate_send_scheduled_campaignincludes\modules\class-helpmate-crm.php:71
actionadd_meta_boxesincludes\modules\class-helpmate-post-meta-box.php:42
filterpost_row_actionsincludes\modules\class-helpmate-post-meta-box.php:45
filterpage_row_actionsincludes\modules\class-helpmate-post-meta-box.php:46
actionadmin_enqueue_scriptsincludes\modules\class-helpmate-post-meta-box.php:53
actionwp_body_openincludes\modules\class-helpmate-promo-banner.php:44
actionwp_footerincludes\modules\class-helpmate-promo-banner.php:45
actioninitincludes\modules\class-helpmate-promo-banner.php:59
filtercron_schedulesincludes\modules\class-helpmate-promo-banner.php:60
actionhelpmate_check_banner_expirationincludes\modules\class-helpmate-promo-banner.php:69
actionhelpmate_check_overdue_tasksincludes\modules\class-helpmate-tasks.php:52
actioninitincludes\modules\class-helpmate-tasks.php:53
actionwp_footerpublic\class-helpmate-public.php:78
actioninitpublic\class-helpmate-public.php:84
filterquery_varspublic\class-helpmate-public.php:85
actiontemplate_redirectpublic\class-helpmate-public.php:86
filterwp_script_attributespublic\class-helpmate-public.php:211

Scheduled Events 6

helpmate_cleanup_completed_job
helpmate_fallback_process
helpmate_refresh_segment_counts
helpmate_send_scheduled_campaign
helpmate_check_banner_expiration
helpmate_check_overdue_tasks
Maintenance & Trust

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Maintenance & Trust

Maintenance Signals

WordPress version tested6.9.4
Last updatedMar 11, 2026
PHP min version7.4
Downloads811

Community Trust

Rating100/100
Number of ratings1
Active installs10
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Developer Profile

Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution Developer Profile

RhapsodyPlugins

1 plugin · 10 total installs

94
trust score
Avg Security Score
100/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/helpmate-ai-chatbot/css/helpmate-admin-public.css/wp-content/plugins/helpmate-ai-chatbot/css/helpmate-admin-style.css/wp-content/plugins/helpmate-ai-chatbot/css/helpmate-public.css/wp-content/plugins/helpmate-ai-chatbot/js/helpmate-admin-public.js/wp-content/plugins/helpmate-ai-chatbot/js/helpmate-public.js
Script Paths
/wp-content/plugins/helpmate-ai-chatbot/js/helpmate-admin-public.js/wp-content/plugins/helpmate-ai-chatbot/js/helpmate-public.js
Version Parameters
helpmate-ai-chatbot/css/helpmate-admin-public.css?ver=helpmate-ai-chatbot/css/helpmate-admin-style.css?ver=helpmate-ai-chatbot/css/helpmate-public.css?ver=helpmate-ai-chatbot/js/helpmate-admin-public.js?ver=helpmate-ai-chatbot/js/helpmate-public.js?ver=

HTML / DOM Fingerprints

CSS Classes
helpmate-admin-page
HTML Comments
<!-- Generated by Helpmate AI Chatbot -->
Data Attributes
data-helpmate-id
JS Globals
Helpmatehelpmate
FAQ

Frequently Asked Questions about Helpmate – Support Automation, AI Chatbot, Live Chat, Social Automation, Booking & CRM Solution