[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fITYgck06pwrfZTsi4t8xEUjz354Q7XGswfJ0bx_YeKI":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"vulnerabilities":28,"developer":29,"crawl_stats":26,"alternatives":34,"analysis":130,"fingerprints":189},"helplane-chat","HelpLane Chat","1.0.0","helplaneio","https:\u002F\u002Fprofiles.wordpress.org\u002Fhelplaneio\u002F","\u003Cp>HelpLane Chat adds a powerful live chat widget to your WordPress site, enabling real-time customer support directly from your HelpLane dashboard.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Easy setup – just enter your Brand Token\u003C\u002Fli>\n\u003Cli>Automatic user identification for logged-in users\u003C\u002Fli>\n\u003Cli>WooCommerce integration – see customer order stats\u003C\u002Fli>\n\u003Cli>No coding required\u003C\u002Fli>\n\u003Cli>Lightweight and fast\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>For WooCommerce Stores:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>When WooCommerce is active, the plugin automatically passes customer data to HelpLane:\u003Cbr \u002F>\n* Customer order count\u003Cbr \u002F>\n* Lifetime value (total spent)\u003Cbr \u002F>\n* Currency\u003C\u002Fp>\n\u003Cp>This helps your support team provide better, more personalized assistance.\u003C\u002Fp>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin connects to the HelpLane service to provide live chat functionality on your WordPress site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Service Provider:\u003C\u002Fstrong> HelpLane (helplane.io)\u003C\u002Fp>\n\u003Cp>\u003Cstrong>What data is sent and when:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The chat widget script is loaded from \u003Ccode>chat.helplane.io\u003C\u002Fcode> when any page on your site is viewed\u003C\u002Fli>\n\u003Cli>When a visitor opens the chat widget, their messages are sent to HelpLane servers\u003C\u002Fli>\n\u003Cli>For logged-in WordPress users, the following data is automatically sent to identify them:\n\u003Cul>\n\u003Cli>User ID\u003C\u002Fli>\n\u003Cli>Display name\u003C\u002Fli>\n\u003Cli>Email address\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>When WooCommerce is active, additional customer data may be sent:\n\u003Cul>\n\u003Cli>Order count\u003C\u002Fli>\n\u003Cli>Total lifetime value (amount spent)\u003C\u002Fli>\n\u003Cli>Currency\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Service links:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fhelplane.io\" rel=\"nofollow ugc\">HelpLane Website\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helplane.io\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helplane.io\u002Fprivacy-policy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Add HelpLane live chat widget to your WordPress site with automatic user identification.",0,104,"2025-12-20T06:07:00.000Z","6.9.4","5.0","7.4",[18,19,20,21,22],"chat","customer-support","helpdesk","live-chat","woocommerce","https:\u002F\u002Fhelplane.io\u002Fintegrations\u002Fwordpress","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhelplane-chat.1.0.0.zip",100,null,"2026-03-15T15:16:48.613Z",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":30,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":31,"trust_score":32,"computed_at":33},1,30,94,"2026-04-05T01:02:26.719Z",[35,57,75,91,110],{"slug":36,"name":37,"version":38,"author":39,"author_profile":40,"description":41,"short_description":42,"active_installs":43,"downloaded":44,"rating":25,"num_ratings":45,"last_updated":46,"tested_up_to":47,"requires_at_least":48,"requires_php":49,"tags":50,"homepage":53,"download_link":54,"security_score":55,"vuln_count":30,"unpatched_count":11,"last_vuln_date":56,"fetched_at":27},"reamaze","Re:amaze Helpdesk & Live Chat","2.3.2","Reamaze","https:\u002F\u002Fprofiles.wordpress.org\u002Freamaze\u002F","\u003Cp>Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.\u003C\u002Fli>\n\u003Cli>All your email, Facebook, Messenger, Twitter, Instagram, SMS\u002FMMS, and chat conversations in one place so you can interact with customers no matter where they are.\u003C\u002Fli>\n\u003Cli>Use Re:amaze Cues to automatically target and message online customers using rules and conditions.\u003C\u002Fli>\n\u003Cli>Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!\u003C\u002Fli>\n\u003Cli>Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.\u003C\u002Fli>\n\u003Cli>Send automated Customer Satisfaction Surveys and keep track of your service quality.\u003C\u002Fli>\n\u003Cli>View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.\u003C\u002Fp>\n\u003Ch4>The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses\u003C\u002Fh4>\n\u003Cp>Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS\u002FMMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.\u003C\u002Fp>\n\u003Ch4>Detailed Features\u003C\u002Fh4>\n\u003Cp>Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.\u003C\u002Fp>\n\u003Cp>Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>See order details, histories, and lifetime value\u003C\u002Fli>\n\u003Cli>See recent activity, and customers’ screens\u003C\u002Fli>\n\u003Cli>See shipping and fulfillment\u003C\u002Fli>\n\u003Cli>Set order status\u003C\u002Fli>\n\u003Cli>Process refunds and cancellations\u003C\u002Fli>\n\u003Cli>Edit customer and order notes\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Boost Engagement, Conversions, and Sales\u003C\u002Fh4>\n\u003Cp>Add a live chat customer service experience to your storefront to engage customers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Fully customizable livechat support to match your brand\u003C\u002Fli>\n\u003Cli>Minimal coding required\u003C\u002Fli>\n\u003Cli>SEO-friendly script loading for fast page loads\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Apply powerful rules and condition triggers for automatic customer messaging.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send call-to-actions, discounts, and promotions via live chat\u003C\u002Fli>\n\u003Cli>Ask for reviews automatically after a purchase\u003C\u002Fli>\n\u003Cli>Up-sell relevant products at checkout\u003C\u002Fli>\n\u003Cli>Prevent shopping cart abandonment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reduce Customer Service Volume By 40%\u003C\u002Fh4>\n\u003Cp>Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Hello Bot can automatically greet customers\u003C\u002Fli>\n\u003Cli>FAQ Bot can reply with FAQ articles for faster customer support\u003C\u002Fli>\n\u003Cli>Order Bot can answer order questions\u003C\u002Fli>\n\u003Cli>Chatbot builder (coming soon)\u003C\u002Fli>\n\u003Cli>Create workflows for advanced chat support scenarios\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Perfect For Self Service\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>FAQ and knowledge base management\u003C\u002Fli>\n\u003Cli>Powerful article editor\u003C\u002Fli>\n\u003Cli>Optimized for SEO\u003C\u002Fli>\n\u003Cli>Show your FAQ in live chat\u003C\u002Fli>\n\u003Cli>Embeddable\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Give Agents Full Customer Service Clarity\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Powerful Live Dashboard for customer support, sales, and marketing\u003C\u002Fli>\n\u003Cli>See customer activity and location\u003C\u002Fli>\n\u003Cli>Send 1-on-1 chat messages and optimize sales\u003C\u002Fli>\n\u003Cli>See customer screens and co-browse using Peek!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Create Happy Customers\u003C\u002Fh4>\n\u003Cp>Schedule satisfaction surveys after customer service emails or chats have been addressed.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Available for email and live chat tickets\u003C\u002Fli>\n\u003Cli>Customers can rate your customer support quality\u003C\u002Fli>\n\u003Cli>Get additional feedback for you to review\u003C\u002Fli>\n\u003Cli>Detailed reporting for support tickets\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Better Teamwork\u003C\u002Fh4>\n\u003Cp>Customer support teams are more efficient when using Re:amaze.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>CRM and segmentation\u003C\u002Fli>\n\u003Cli>Internal notes\u003C\u002Fli>\n\u003Cli>Team activity sharing\u003C\u002Fli>\n\u003Cli>Response templates\u003C\u002Fli>\n\u003Cli>Office hours\u003C\u002Fli>\n\u003Cli>Autoresponders\u003C\u002Fli>\n\u003Cli>Email templates\u003C\u002Fli>\n\u003Cli>iOS and Android mobile apps\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Mobile Apps Available\u003C\u002Fh4>\n\u003Cp>Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>iOS – \u003Ca href=\"https:\u002F\u002Fitunes.apple.com\u002Fus\u002Fapp\u002Freamaze-mobile\u002Fid1190166501?ls=1&mt=8\" rel=\"nofollow ugc\">Get iOS App\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Android – \u003Ca href=\"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1\" rel=\"nofollow ugc\">Get Android App\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store.",400,17212,3,"2024-07-12T23:48:00.000Z","6.5.8","4.0","",[51,19,52,21,22],"ai","help-desk","https:\u002F\u002Fwww.reamaze.com?referrer=wordpress","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Freamaze.zip",92,"2022-06-22 00:00:00",{"slug":58,"name":59,"version":60,"author":61,"author_profile":62,"description":63,"short_description":64,"active_installs":65,"downloaded":66,"rating":32,"num_ratings":45,"last_updated":67,"tested_up_to":14,"requires_at_least":68,"requires_php":69,"tags":70,"homepage":73,"download_link":74,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"ilachat","ILACHAT – AI Chatbot & Live Chat","1.2.4","Ilachat","https:\u002F\u002Fprofiles.wordpress.org\u002Filachat\u002F","\u003Cp>ILACHAT is a powerful AI chatbot and live chat plugin for WordPress and WooCommerce. It provides 24\u002F7 automated support, increases sales with product recommendations, tracks WooCommerce orders in real time, and captures leads directly from your website.\u003C\u002Fp>\n\u003Cp>With ILACHAT, you deliver personalized conversations around the clock, improving response times and boosting customer satisfaction. By leveraging real-time customer and order data, the chatbot delivers accurate, timely, and context-aware answers. This combination streamlines your support operations, increases engagement, builds loyalty, and drives conversions.\u003C\u002Fp>\n\u003Cp>Store-focused chatbots act as virtual sales consultants, guiding shoppers through product selections, offering personalized recommendations, assisting with order tracking, and strengthening customer retention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Benefits of ILACHAT:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Provide 24\u002F7 customer support without the need for additional staff.\u003C\u002Fli>\n\u003Cli>Engage users instantly with personalized, context-aware conversations.\u003C\u002Fli>\n\u003Cli>Drive sales by guiding users through the purchasing journey with tailored product suggestions.\u003C\u002Fli>\n\u003Cli>Reduce operational costs through efficient automation.\u003C\u002Fli>\n\u003Cli>Improve response accuracy with real-time WooCommerce data integration.\u003C\u002Fli>\n\u003Cli>Capture leads directly through the chat widget to grow your customer base.\u003C\u002Fli>\n\u003Cli>Enable seamless handoff to human operators when needed.\u003C\u002Fli>\n\u003Cli>Support multiple languages for global audiences.\u003C\u002Fli>\n\u003Cli>Customize chatbot interactions to align with your brand and customer needs.\u003C\u002Fli>\n\u003Cli>Gain actionable insights with interaction analytics to optimize performance.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Need more customization or tailored integrations? Contact us at \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fcontact\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fcontact\u002F\u003C\u002Fa>, our team can guide and implement advanced solutions for you.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI-powered chatbot delivering 24\u002F7 automated support.\u003C\u002Fli>\n\u003Cli>Live chat functionality to engage visitors and boost conversions.\u003C\u002Fli>\n\u003Cli>Automatic synchronization of posts, pages, and custom post types with the ILACHAT knowledge base, ensuring up-to-date content without impacting site speed.\u003C\u002Fli>\n\u003Cli>Auto-inserted chat widget on your website with no coding required.\u003C\u002Fli>\n\u003Cli>Fully multilingual support: accepts all input languages and responds in your preferred business language.\u003C\u002Fli>\n\u003Cli>Customizable widget design, including colors and styles to match your branding.\u003C\u002Fli>\n\u003Cli>Lead capture capabilities: collect user details (name, email, phone) directly from the widget.\u003C\u002Fli>\n\u003Cli>Human operator support: manually respond to conversations from the ILACHAT panel when needed.\u003C\u002Fli>\n\u003Cli>Rich media messaging: send and receive images, voice notes, and emojis through the widget.\u003C\u002Fli>\n\u003Cli>Interaction analytics providing valuable insights for continuous optimization.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>For WooCommerce-specific features, see the dedicated section below.\u003C\u002Fp>\n\u003Ch3>WooCommerce Integration\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Automatically synchronize WooCommerce products with ILACHAT for enhanced sales guidance and personalized product recommendations.\u003C\u002Fli>\n\u003Cli>Provide real-time order tracking with instant access to WooCommerce order data, customizable authentication methods (email, phone, or both), and full control over shared information.\u003C\u002Fli>\n\u003Cli>Add special chatbot notes on each order, allowing businesses to include custom data for bot usage and reference.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Explore all features and view pricing at \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fpricing\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fpricing\u002F\u003C\u002Fa>.\u003Cbr \u002F>\nFor documentation and updates, visit the \u003Ca href=\"https:\u002F\u002Fila.chat\" rel=\"nofollow ugc\">ILACHAT official site\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin relies on the ILACHAT cloud service (main site \u003Ccode>https:\u002F\u002Fila.chat\u003C\u002Fcode> and API at \u003Ccode>https:\u002F\u002Fapp.ila.chat\u003C\u002Fcode>) to operate the chatbot, live chat, and data syncing. Service terms: \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fterms-of-use\u002F\u003C\u002Fa>. Privacy policy: \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fprivacy-policy\u002F\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Account connection and widget: When you connect the plugin, your site URL and the ILACHAT token are sent to validate the account. The chat widget script is loaded from ila.chat and app.ila.chat, and chat messages plus any files or text entered in the widget are sent to ILACHAT to generate replies.\u003C\u002Fli>\n\u003Cli>Content sync: When enabled, posts, pages, and custom post types send their title, author display name, featured image URL, permalink, excerpt, categories\u002Ftags, and cleaned body text to ILACHAT whenever content is created or updated. Deleting content sends a delete flag so it is removed from your ILACHAT knowledge base.\u003C\u002Fli>\n\u003Cli>WooCommerce products (optional): If enabled, product data (name, short\u002Flong description, category names, attributes, price with currency, availability, image URLs, variations, and priority) is sent to ILACHAT to power product recommendations. Out-of-stock items are only synced if you enable that option.\u003C\u002Fli>\n\u003Cli>WooCommerce order tracking (optional): If enabled, the plugin shares a secret link with ILACHAT so it can call back to your site for order details when a user asks. Returned data can include order totals\u002Fstatus, billing\u002Fshipping contact details, items, customer-visible notes, and any special notes you add, limited by the settings you choose (you can require phone\u002Femail checks).\u003C\u002Fli>\n\u003Cli>Lead collection (optional): If enabled, the widget pre-fills the logged-in user’s name, email, and phone so they are sent to ILACHAT together with the conversation.\u003C\u002Fli>\n\u003Cli>Control and disconnection: You can disable lead collection, product\u002Fcategory sync, and order tracking from the settings pages, hide the widget entirely, or disconnect the plugin. Disconnecting removes the stored token and stops further calls from the plugin to ILACHAT.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the GNU General Public License v3.\u003Cbr \u002F>\nFor more details, visit \u003Ca href=\"https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-3.0.html\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-3.0.html\u003C\u002Fa>.\u003C\u002Fp>\n","AI-powered chatbot and live chat for WordPress & WooCommerce. Boost support, sales, and lead capture with real-time data.",200,2753,"2025-12-08T12:12:00.000Z","6.2","7.4.0",[71,72,19,21,22],"ai-chatbot","chatbot","https:\u002F\u002Fila.chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Filachat.1.2.4.zip",{"slug":76,"name":77,"version":78,"author":79,"author_profile":80,"description":81,"short_description":82,"active_installs":25,"downloaded":83,"rating":25,"num_ratings":45,"last_updated":84,"tested_up_to":85,"requires_at_least":15,"requires_php":86,"tags":87,"homepage":89,"download_link":90,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"engagebay-livechat","EngageBay Live Chat Support","1.1.5","engagebay","https:\u002F\u002Fprofiles.wordpress.org\u002Fengagebay\u002F","\u003Cp>\u003Cstrong>EngageBay Live Chat Support\u003C\u002Fstrong> helps you connect with your website visitors instantly.\u003Cbr \u002F>\nAdd a powerful live chat widget to your WordPress site and provide \u003Cstrong>real-time customer support\u003C\u002Fstrong> to boost engagement and capture more leads.\u003C\u002Fp>\n\u003Ch3>🌟 Why Businesses Use EngageBay Live Chat\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>💬 Communicate with visitors in \u003Cstrong>real time\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>🛤️ Track the entire \u003Cstrong>customer journey\u003C\u002Fstrong> in one place\u003C\u002Fli>\n\u003Cli>📢 Send \u003Cstrong>proactive messages\u003C\u002Fstrong> to invite visitors to chat\u003C\u002Fli>\n\u003Cli>📑 Access detailed \u003Cstrong>chat transcripts\u003C\u002Fstrong> for insights\u003C\u002Fli>\n\u003Cli>🤝 Build trust and enhance your \u003Cstrong>brand reputation\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>👥 Provide agents with full \u003Cstrong>customer information\u003C\u002Fstrong> during chats\u003C\u002Fli>\n\u003Cli>⭐ Collect \u003Cstrong>customer feedback\u003C\u002Fstrong> after each session\u003C\u002Fli>\n\u003Cli>👨‍👩‍👧 Collaborate as a \u003Cstrong>team\u003C\u002Fstrong> for quick solutions\u003C\u002Fli>\n\u003Cli>📊 Measure performance with in-depth \u003Cstrong>reports & analytics\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>🤖 Use the upcoming \u003Cstrong>chatbot feature\u003C\u002Fstrong> for automated engagement\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔑 Key Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>🖥️ Install the chat widget on \u003Cstrong>unlimited websites\u003C\u002Fstrong> at no extra cost\u003C\u002Fli>\n\u003Cli>🎨 Fully \u003Cstrong>customize the chat widget\u003C\u002Fstrong> to match your brand style\u003C\u002Fli>\n\u003Cli>⌨️ Create \u003Cstrong>shortcuts\u003C\u002Fstrong> for common replies to save time\u003C\u002Fli>\n\u003Cli>🔄 Seamlessly \u003Cstrong>transfer chats\u003C\u002Fstrong> between agents\u003C\u002Fli>\n\u003Cli>👀 Track visitors as they browse your site for \u003Cstrong>context-based support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>📧 Send \u003Cstrong>chat transcripts via email\u003C\u002Fstrong> once sessions end\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Why Choose EngageBay Live Chat Support?\u003C\u002Fh3>\n\u003Cp>Unlike generic chat plugins, EngageBay combines \u003Cstrong>live chat + CRM + helpdesk\u003C\u002Fstrong> into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.\u003C\u002Fp>\n","Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.",10306,"2025-09-11T16:37:00.000Z","6.8.5","7.2",[88,19,79,20,21],"chat-widget","https:\u002F\u002Fwww.engagebay.com\u002Fservice\u002Ffree-live-chat-software","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fengagebay-livechat.1.1.5.zip",{"slug":92,"name":93,"version":94,"author":95,"author_profile":96,"description":97,"short_description":98,"active_installs":25,"downloaded":99,"rating":100,"num_ratings":101,"last_updated":102,"tested_up_to":85,"requires_at_least":103,"requires_php":104,"tags":105,"homepage":49,"download_link":107,"security_score":108,"vuln_count":30,"unpatched_count":30,"last_vuln_date":109,"fetched_at":27},"revechat","REVE Chat – AI Chatbot, Live Chat, Helpdesk, Campaigns & More","6.4.4","REVE Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Frevechat\u002F","\u003Cp>REVE Chat is a complete customer service, marketing, and sales solution for different industries such as Ecommerce, SaaS, Telecom, Banking, Finance, Real Estate, and more. It unifies real-time live chat, AI-driven chatbots, smart helpdesk, and multichannel campaigns into a single platform.\u003C\u002Fp>\n\u003Cp>You can use it to qualify & capture leads, reduce cart abandonment, provide personalized product recommendations, deliver instant support, and more. REVE Chat WordPress plugin provides a super easy installation process for customers to avail the great features we have to offer.\u003C\u002Fp>\n\u003Cp>You can start on our Free plan (no credit card required). As your usage grows, you can upgrade to one of our paid plans as per your need. We also offer an optional 14-day full-feature trial to explore everything we have to offer for your business.\u003C\u002Fp>\n\u003Cp>Start your journey with \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">REVE Chat\u003C\u002Fa> now by clicking the link.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FWPEhFtSU7NI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Why is REVE Chat a Must for Your WordPress Website?\u003C\u002Fh3>\n\u003Cp>REVE Chat offers a complete solution with a variety of powerful features, such as:\u003C\u002Fp>\n\u003Cp>🤖 \u003Cstrong>AI-Powered Conversations:\u003C\u002Fstrong> Augmented by LLMs, REVE Chatbots are able to respond and provide solutions like a human agent.\u003Cbr \u002F>\n📥 \u003Cstrong>Smart Omnichannel Single Inbox:\u003C\u002Fstrong> Manage live chat conversations and chatbot interactions from one unified view so that agents don’t have to manage multiple tools.\u003Cbr \u002F>\n📈 \u003Cstrong>Higher Lead Generation and Sales:\u003C\u002Fstrong> With \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Flive-chat-software\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">Live Chat\u003C\u002Fa> and Chatbot, your company can convert more customers, reduce cart abandonment, recommend solutions, and more.\u003Cbr \u002F>\n🎫 \u003Cstrong>Manage Issues Efficiently:\u003C\u002Fstrong> Through an \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fticketing\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">omnichannel ticketing system\u003C\u002Fa>, collect issues via email, widget, chat, and more, and resolve them with speed and efficiency.\u003Cbr \u002F>\n📣 \u003Cstrong>Built-in Campaigns:\u003C\u002Fstrong> REVE Chat goes beyond chat as you can efficiently run WhatsApp, Web Push, and SMS campaigns from the same platform and convert visitors into customers.\u003Cbr \u002F>\n⚡ \u003Cstrong>Easy-to-Use Solution:\u003C\u002Fstrong> Install our plugin, connect with our platform, and seamlessly chat with customers within a few minutes.\u003Cbr \u002F>\n📊 \u003Cstrong>Actionable Analytics:\u003C\u002Fstrong> Track everything regarding customer activity, live chat conversations, SLA, FRT, and more, in an intuitive dashboard to track ROI and overall customer service performance.\u003Cbr \u002F>\n🔗 \u003Cstrong>Deep System Integrations:\u003C\u002Fstrong> Integrate with popular platforms like WooCommerce, Google My Business, and HubSpot CRM for a more cohesive business ecosystem.\u003Cbr \u002F>\n🛡️ \u003Cstrong>Enterprise-Ready Controls:\u003C\u002Fstrong> Make use of role-based access control, SSO options, and more to maintain privacy and compliance.\u003Cbr \u002F>\n🎁 \u003Cstrong>Start for Free:\u003C\u002Fstrong> REVE Chat is completely free for all users and has paid plans for users that need more advanced features and tools for business growth.\u003C\u002Fp>\n\u003Ch3>The Best REVE Chat Features\u003C\u002Fh3>\n\u003Cp>💬 \u003Cstrong>AI-powered Live Chat & Instant Messaging:\u003C\u002Fstrong> Provide fast, real-time conversations with AI Copilot assistance to resolve queries instantly and personalize customer experiences.\u003Cbr \u002F>\n📹 \u003Cstrong>One-click Video and Voice Call:\u003C\u002Fstrong> Chat with customers via video or voice with just one click of a button.\u003Cbr \u002F>\n🤝 \u003Cstrong>Smooth Co-browsing & Screen Sharing:\u003C\u002Fstrong> Collaborate with customers when needed to solve complex problems and technical issues.\u003Cbr \u002F>\n🤖 \u003Cstrong>Powerful AI Chatbots:\u003C\u002Fstrong> Create \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fchatbots\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">AI chatbots\u003C\u002Fa> configured with deep system integration to quickly address customer queries in any channel.\u003Cbr \u002F>\n🏗️ \u003Cstrong>Drag-and-Drop Chatbot Flow Builder:\u003C\u002Fstrong> Easily create chatbots by adding elements as needed without any coding knowledge required.\u003Cbr \u002F>\n🛎️ \u003Cstrong>Smart Helpdesk:\u003C\u002Fstrong> Provide both customers and agents with innovative tools to report, collect, manage, and resolve tickets.\u003Cbr \u002F>\n🚀 \u003Cstrong>Robust Campaign Management:\u003C\u002Fstrong> Utilize Web Push notifications, \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fwhatsapp-campaign\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">WhatsApp campaigns\u003C\u002Fa>, and SMS messages to engage with users effectively, generating more leads and sales.\u003Cbr \u002F>\n🎨 \u003Cstrong>Fully-Customizable Chat Widget:\u003C\u002Fstrong> Bring your brand’s identity into your chat widget and give it a more premium feel.\u003Cbr \u002F>\n📱 \u003Cstrong>Multi-widget Deployment:\u003C\u002Fstrong> Deploy multiple widgets according to your use, whether they are powered by chatbots, just for live chat, or one that allows your customers to report and track tickets.\u003Cbr \u002F>\n🛒 \u003Cstrong>Deep Ecommerce Integrations:\u003C\u002Fstrong> Seamlessly connect with WooCommerce to recover carts, recommend products, and personalize campaigns that drive more sales.\u003Cbr \u002F>\n📈 \u003Cstrong>Analytics Dashboard:\u003C\u002Fstrong> Monitor all conversations, check conversations, track agent performances, and campaign ROI in a comprehensive dashboard.\u003Cbr \u002F>\n📝 \u003Cstrong>Custom Forms:\u003C\u002Fstrong> Create personalized and in-depth forms for specific purposes and uses.\u003C\u002Fp>\n\u003Ch3>Why Use REVE Chat Over Other Plugins?\u003C\u002Fh3>\n\u003Cp>If you’ve looked at plugins like Tawk.to, Tidio, Crisp, Chaty or LiveChat, you’ve probably noticed they mainly focus on website chat. REVE Chat goes further by combining customer support, automation, and outreach into one platform:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More than Just Chat:\u003C\u002Fstrong> Most plugins focus on live chat or chatbot, while REVE Chat combines both of those, along with AI capabilities, ticketing, campaigns, and more in one plugin.\u003Cbr \u002F>\n\u003Cstrong>True Omnichannel Support:\u003C\u002Fstrong> Engage customers in all channels (not just website) while also collecting and resolving tickets from multiple sources.\u003Cbr \u002F>\n\u003Cstrong>AI That Works With You:\u003C\u002Fstrong> Instead of only rule-based bots, REVE Chat offers AI-powered chatbots and an AI Copilot that can assist agents in real time for faster, more natural responses.\u003Cbr \u002F>\n\u003Cstrong>Built to Grow With You:\u003C\u002Fstrong> From startups to enterprises, REVE Chat includes role-based controls, integrations, and analytics that scale as you do.\u003C\u002Fp>\n\u003Ch3>Who Can Use This Plugin?\u003C\u002Fh3>\n\u003Cp>REVE Chat is great for businesses in all industries, but we offer different kinds of specialized use cases and features for each industry.\u003C\u002Fp>\n\u003Ch4>Ecommerce\u003C\u002Fh4>\n\u003Cp>🛒 \u003Cstrong>Personalized Recommendations:\u003C\u002Fstrong> Display product carousels and smart catalogs tailored to visitor behavior.\u003Cbr \u002F>\n⚙️ \u003Cstrong>WooCommerce Integration:\u003C\u002Fstrong> Seamlessly connect your store to recover carts and process orders in real time.\u003Cbr \u002F>\n📣 \u003Cstrong>Targeted Campaigns:\u003C\u002Fstrong> Run Web Push, WhatsApp, and SMS campaigns that drive repeat purchases.\u003Cbr \u002F>\n⚡ \u003Cstrong>Proactive Support:\u003C\u002Fstrong> Use proactive chats and triggers to reduce cart abandonment and assist buyers instantly.\u003C\u002Fp>\n\u003Ch4>Banking & Finance\u003C\u002Fh4>\n\u003Cp>🏦 \u003Cstrong>Smart FAQ Chatbots:\u003C\u002Fstrong> Automate responses to common banking queries smartly and securely.\u003Cbr \u002F>\n💰 \u003Cstrong>Loan & Product Guidance:\u003C\u002Fstrong> Recommend loan options, savings plans, or cards based on customer needs.\u003Cbr \u002F>\n🔒 \u003Cstrong>Secure Transaction Gateways:\u003C\u002Fstrong> Provide real-time support for payments with added authentication.\u003Cbr \u002F>\n📝 \u003Cstrong>Streamlined Onboarding:\u003C\u002Fstrong> Use custom forms and co-browsing to guide users through account setup.\u003C\u002Fp>\n\u003Ch4>Insurance\u003C\u002Fh4>\n\u003Cp>🛡️ \u003Cstrong>Claims & Applications:\u003C\u002Fstrong> Provide customized forms, collect customer information, and process them directly via chatbots or live chat.\u003Cbr \u002F>\n📞 \u003Cstrong>Virtual Assistance:\u003C\u002Fstrong> Offer onboarding and personalized support with live chat, co-browsing, voice, or video.\u003Cbr \u002F>\n🔀 \u003Cstrong>Advanced Routing:\u003C\u002Fstrong> Direct policyholders to the right agent based on query type.\u003Cbr \u002F>\n📅 \u003Cstrong>Proactive Campaigns:\u003C\u002Fstrong> Send renewal reminders and policy updates via SMS or WhatsApp.\u003C\u002Fp>\n\u003Ch4>Telecom\u003C\u002Fh4>\n\u003Cp>📡 \u003Cstrong>Roaming and Plan Activation:\u003C\u002Fstrong> From understanding customer needs to completing plan\u002Froaming\u002Fservice activation, all can be done through a chatbot with deep system integration capability.\u003Cbr \u002F>\n📥 \u003Cstrong>Smart Ticketing System:\u003C\u002Fstrong> Handle customer issues across multiple channels in one inbox.\u003Cbr \u002F>\n💡 \u003Cstrong>Plan & Package Suggestions:\u003C\u002Fstrong> Recommend subscriptions tailored to usage patterns and customer needs through an AI-powered Chatbot.\u003Cbr \u002F>\n🗺️ \u003Cstrong>Custom Journeys:\u003C\u002Fstrong> Guide users through onboarding, troubleshooting, upgrades, and more.\u003Cbr \u002F>\n💳 \u003Cstrong>Secure Billing Support:\u003C\u002Fstrong> Assist customers with payment gateways and billing via API integration.\u003C\u002Fp>\n\u003Ch4>Real Estate\u003C\u002Fh4>\n\u003Cp>🏠 \u003Cstrong>Smart Property Search:\u003C\u002Fstrong> Use chatbots to recommend listings with carousels and catalogs.\u003Cbr \u002F>\n📞 \u003Cstrong>Instant Lead Capture:\u003C\u002Fstrong> Collect buyer and seller details via live chat and chatbot through custom forms.\u003Cbr \u002F>\n🎥 \u003Cstrong>Virtual Property Tours:\u003C\u002Fstrong> Host guided tours and consultations through video and co-browsing.\u003Cbr \u002F>\n🔔 \u003Cstrong>Follow-up Campaigns:\u003C\u002Fstrong> Automate reminders for viewings and offers via WhatsApp, Web Push, or SMS.\u003C\u002Fp>\n\u003Ch4>SaaS\u003C\u002Fh4>\n\u003Cp>💻 \u003Cstrong>Lead Qualification Bots:\u003C\u002Fstrong> Capture and qualify leads before passing them to sales.\u003Cbr \u002F>\n🌍 \u003Cstrong>24\u002F7 Multichannel Support:\u003C\u002Fstrong> Provide round-the-round help via live chat, ticketing, and chatbots inside your SaaS platforms.\u003Cbr \u002F>\n📈 \u003Cstrong>Upsell Campaigns:\u003C\u002Fstrong> Run web and WhatsApp campaigns to drive feature adoption, renewals, and upgrades.\u003Cbr \u002F>\n🔍 \u003Cstrong>Retention Insights:\u003C\u002Fstrong> Track usage and support metrics to improve customer success.\u003C\u002Fp>\n\u003Ch3>Integration That Powers Your Workflow\u003C\u002Fh3>\n\u003Cp>REVE Chat connects seamlessly with the tools you already use.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>CRM & Business Tools:\u003C\u002Fstrong> HubSpot CRM, Google Business Profile, Salesforce, Zapier, Pipedrive, etc.\u003Cbr \u002F>\n\u003Cstrong>Google Platforms:\u003C\u002Fstrong> Google Business Profile, YouTube, Google Play, etc.\u003Cbr \u002F>\n\u003Cstrong>Analytics:\u003C\u002Fstrong> GTM, Google Analytics, Power BI, and Custom Analytics System.\u003Cbr \u002F>\n\u003Cstrong>Collaboration & Communication:\u003C\u002Fstrong> Facebook Comment & Messenger, WhatsApp, Telegram, Viber, Instagram, Twitter, and more.\u003Cbr \u002F>\n\u003Cstrong>APIs & Webhooks:\u003C\u002Fstrong> Flexible options to extend REVE Chat into your own systems.\u003C\u002Fp>\n\u003Cp>To learn more about how REVE Chat can help your business, \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fdemo-request\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">request a free consultation\u003C\u002Fa> with one of our experts now.\u003C\u002Fp>\n\u003Ch3>Pricing at a glance\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Free plan (forever)\u003C\u002Fstrong> – Core chat features with limited monthly conversations.\u003Cbr \u002F>\n\u003Cstrong>Conversation-based pricing\u003C\u002Fstrong> – Pay only for the conversations you need as your traffic grows.\u003Cbr \u002F>\n\u003Cstrong>Optional Add-Ons\u003C\u002Fstrong> – AI Credit, Whitelabel, Integrations and much more for your business needs.\u003Cbr \u002F>\n\u003Cstrong>14-day trial\u003C\u002Fstrong> – Unlock all of our features and try it out for 14 days.\u003C\u002Fp>\n\u003Cp>For more pricing details, please check out our \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002Fpricing\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">pricing page\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>Should you need any assistance, feel free to chat with our customer service professionals at our \u003Ca href=\"https:\u002F\u002Fwww.revechat.com\u002F?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin\u002F\" rel=\"nofollow ugc\">Website\u003C\u002Fa> or email us at support@revechat.com.\u003C\u002Fp>\n\u003Ch3>Contributors & Developers\u003C\u002Fh3>\n\u003Cp>REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.\u003C\u002Fp>\n\u003Ch3>Contributors & Developers\u003C\u002Fh3>\n\u003Cp>REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.\u003C\u002Fp>\n","A free all-in-one customer service and lead generation platform capable of engaging, retaining, and converting customers.",31578,96,9,"2026-02-22T04:42:00.000Z","2.7","7.0",[72,19,20,21,106],"livechat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Frevechat.6.4.4.zip",78,"2025-04-09 00:00:00",{"slug":111,"name":112,"version":113,"author":114,"author_profile":115,"description":116,"short_description":117,"active_installs":118,"downloaded":119,"rating":25,"num_ratings":120,"last_updated":121,"tested_up_to":14,"requires_at_least":122,"requires_php":16,"tags":123,"homepage":125,"download_link":126,"security_score":127,"vuln_count":128,"unpatched_count":30,"last_vuln_date":129,"fetched_at":27},"hive-support","Hive Support | AI-Powered Help Desk, Live Chat and Chatbot","1.2.11","Hive Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fhivesupport\u002F","\u003Cp>Improve your WordPress customer support with Hive Support – a simple, user-friendly helpdesk and live chat plugin designed to make support tasks easier and more efficient.\u003C\u002Fp>\n\u003Cp>✨ Boost engagement with Hive Support’s AI chatbot, instantly responding to every customer.\u003C\u002Fp>\n\u003Cp>🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.\u003C\u002Fp>\n\u003Cp>With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.\u003C\u002Fp>\n\u003Cp>Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FxwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\" rel=\"nofollow ugc\">🚀 \u003Cstrong>Get Pro\u003C\u002Fstrong>\u003C\u002Fa>  | \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002F\" rel=\"nofollow ugc\">\u003Cstrong>Docs\u003C\u002Fstrong>\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3> ✴️ Hive Supports Key Features \u003C\u002Fh3>\n\u003Cp>✅  \u003Cstrong>Ticket Management System (Free) – \u003C\u002Fstrong> Manage unlimited tickets, agents, and customers with customizable filters and statuses.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Smart AI-Based Chatbot (Pro) – \u003C\u002Fstrong> Offer 24\u002F7 support with ChatGPT integration, prompt-based AI training, fine-tuning, and preset questions for quick replies.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Business Inbox (Free) – \u003C\u002Fstrong> Create and customize multiple support mailboxes. (Web-based and Email Based)\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Live Chat (Pro) – \u003C\u002Fstrong> Enable or disable live chat on any page and customize the chat widget’s text and appearance\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Agent Activity Tracking (Free) – \u003C\u002Fstrong> Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.\u003C\u002Fp>\n\u003Ch4> More Features of Hive Support \u003C\u002Fh4>\n\u003Col>\n\u003Cli>\u003Cstrong>Manage Support Agents (Free) – \u003C\u002Fstrong> Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket Reports (Free) – \u003C\u002Fstrong> Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications (Free) – \u003C\u002Fstrong> Send customizable email notifications to customers and agents, including subject and body text.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Response Templates (Pro) – \u003C\u002Fstrong> Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automation Trigger (Pro) – \u003C\u002Fstrong> Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Ticket Fields (Pro) – \u003C\u002Fstrong> Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Performance Reports (Pro) – \u003C\u002Fstrong>Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong> Integration Capabilities (Pro) – \u003C\u002Fstrong> Hive Support is now fully integrated with Telegram, Slack, Discord, and WhatsApp. Also, you can integrate with WooCommerce, CRM, and LMS platforms.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>🛡️ GDPR Compliant Helpdesk\u003C\u002Fh3>\n\u003Cp>Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.\u003C\u002Fp>\n\u003Ch3>📌 Why Choose the Hive Support Plugin for your WordPress Website?\u003C\u002Fh3>\n\u003Ch4>⏳ Improved Response Time\u003C\u002Fh4>\n\u003Cp>Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.\u003C\u002Fp>\n\u003Ch4>📑 All-inclusive Analytics and Reporting\u003C\u002Fh4>\n\u003Cp>Gain insights into common issues, response times, and customer satisfaction to improve your support services.\u003C\u002Fp>\n\u003Ch4>🛡️ Better User Experience\u003C\u002Fh4>\n\u003Cp>Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.\u003C\u002Fp>\n\u003Ch4>🔗 Integration with Other Tools\u003C\u002Fh4>\n\u003Cp>Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📍 Useful Guide for Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Ftelegram-integration\u002F\" rel=\"nofollow ugc\">Telegram Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fslack-integration\u002F\" rel=\"nofollow ugc\">Slack Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fdiscord-integration\u002F\" rel=\"nofollow ugc\">Discord Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fmanage-your-tickets-using-whatsapp-with-hive-support\u002F\" rel=\"nofollow ugc\">WhatsApp Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚙️ How to Use Hive Support on your WordPress Site\u003C\u002Fh4>\n\u003Cp>We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fgetting-started-with-hive-support\u002F\" rel=\"nofollow ugc\"> How to Install the Hive Support.\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3>🎉 Other Plugins from WPCommerz\u003C\u002Fh3>\n\u003Cp>We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fguidant\u002F\" rel=\"ugc\">\u003Cstrong>WP Guidant:\u003C\u002Fstrong>\u003C\u002Fa> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fdarklup-lite-wp-dark-mode\u002F\" rel=\"ugc\">\u003Cstrong>Darklup:\u003C\u002Fstrong>\u003C\u002Fa> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.\n\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwceazy\u002F\" rel=\"ugc\">\u003Cstrong>wcEazy:\u003C\u002Fstrong>\u003C\u002Fa> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.\n\u003C\u002Fp>\n\u003Cp>\u003Cstrong>❤️ Loved Hive Support?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Join our \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fwpcommerz\" rel=\"nofollow ugc\">Facebook Group\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Learn from our tutorials on \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002F@wpcommerz8042\" rel=\"nofollow ugc\">Youtube Channel\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Or rate Darklup on \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fhive-support\u002F#reviews\" rel=\"ugc\">WordPress\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>Hive Support uses \u003Ca href=\"https:\u002F\u002Fappsero.com\" rel=\"nofollow ugc\">Appsero\u003C\u002Fa> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.\u003C\u002Fp>\n\u003Cp>Appsero SDK \u003Cstrong>does not gather any data by default.\u003C\u002Fstrong> The SDK only starts gathering basic telemetry data \u003Cstrong>when a user allows it via the admin notice\u003C\u002Fstrong>. We collect the data to ensure a great user experience for all our users.\u003C\u002Fp>\n\u003Cp>Integrating Appsero SDK \u003Cstrong>DOES NOT IMMEDIATELY\u003C\u002Fstrong> start gathering data, \u003Cstrong>without confirmation from users in any case.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Learn more about how \u003Ca href=\"https:\u002F\u002Fappsero.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Appsero collects and uses this data\u003C\u002Fa>.\u003C\u002Fp>\n","The All-In-One Help Desk, Live Chat & AI Chat Bot Plugin for WordPress.",50,9434,2,"2026-03-09T11:28:00.000Z","6.5",[72,19,20,21,124],"ticketing-system","https:\u002F\u002Fgethivesupport.com\u002Ffeatures","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhive-support.1.2.11.zip",66,11,"2025-06-05 17:48:57",{"attackSurface":131,"codeSignals":151,"taintFlows":182,"riskAssessment":183,"analyzedAt":188},{"hooks":132,"ajaxHandlers":147,"restRoutes":148,"shortcodes":149,"cronEvents":150,"entryPointCount":11,"unprotectedCount":11},[133,139,143],{"type":134,"name":135,"callback":136,"file":137,"line":138},"action","admin_menu","add_admin_menu","helplane-chat.php",32,{"type":134,"name":140,"callback":141,"file":137,"line":142},"admin_init","register_settings",33,{"type":134,"name":144,"callback":145,"file":137,"line":146},"wp_enqueue_scripts","enqueue_widget_scripts",34,[],[],[],[],{"dangerousFunctions":152,"sqlUsage":153,"outputEscaping":155,"fileOperations":11,"externalRequests":11,"nonceChecks":11,"capabilityChecks":30,"bundledLibraries":181},[],{"prepared":11,"raw":11,"locations":154},[],{"escaped":156,"rawEcho":128,"locations":157},8,[158,161,163,165,167,169,171,173,175,177,179],{"file":137,"line":159,"context":160},142,"raw output",{"file":137,"line":162,"context":160},151,{"file":137,"line":164,"context":160},159,{"file":137,"line":166,"context":160},160,{"file":137,"line":168,"context":160},168,{"file":137,"line":170,"context":160},169,{"file":137,"line":172,"context":160},170,{"file":137,"line":174,"context":160},180,{"file":137,"line":176,"context":160},181,{"file":137,"line":178,"context":160},184,{"file":137,"line":180,"context":160},186,[],[],{"summary":184,"deductions":185},"Based on the static analysis and vulnerability history, the helplane-chat plugin v1.0.0 presents a generally good security posture with no immediately apparent critical vulnerabilities. The absence of a significant attack surface, including AJAX handlers, REST API routes, shortcodes, and cron events, is a strong positive indicator. Furthermore, the fact that all SQL queries utilize prepared statements and there are no file operations or external HTTP requests mitigates common risk vectors. The presence of capability checks is also a good practice for securing functionalities.\n\nHowever, a notable concern is the output escaping. With 19 total outputs, only 42% are properly escaped. This leaves a significant portion of output potentially vulnerable to cross-site scripting (XSS) attacks if the data being output is not intrinsically safe. The lack of any recorded vulnerabilities in its history is positive, suggesting diligent development or a lack of previous targeting. However, this alone does not guarantee future security.\n\nIn conclusion, while the plugin avoids many common security pitfalls like raw SQL and a broad attack surface, the unescaped output represents a tangible risk that should be addressed. The plugin's strengths lie in its limited entry points and secure database interactions. The primary weakness lies in its output sanitization, which, while not immediately leading to a critical deduction due to the absence of taint analysis findings, is a significant area for improvement to enhance its overall security.",[186],{"reason":187,"points":156},"Low percentage of properly escaped output","2026-03-17T07:07:05.919Z",{"wat":190,"direct":199},{"assetPaths":191,"generatorPatterns":194,"scriptPaths":195,"versionParams":196},[192,193],"\u002Fwp-content\u002Fplugins\u002Fhelplane-chat\u002Fhelplane-chat-widget.css","\u002Fwp-content\u002Fplugins\u002Fhelplane-chat\u002Fhelplane-chat-widget.js",[],[193],[197,198],"helplane-chat-widget.css?ver=","helplane-chat-widget.js?ver=",{"cssClasses":200,"htmlComments":201,"htmlAttributes":202,"restEndpoints":207,"jsGlobals":208,"shortcodeOutput":209},[],[],[203,204,205,206],"name=\"helplane_chat_settings[brand_token]\"","name=\"helplane_chat_settings[enabled]\"","name=\"helplane_chat_settings[pass_user_data]\"","name=\"helplane_chat_settings[pass_woocommerce_data]\"",[],[],[]]