
Helpie FAQ — Accordion, Docs & Knowledge Base Security & Risk Analysis
wordpress.org/plugins/helpie-faqAccordion , FAQ & Docs builder with Drag and Drop features. Helpie Accordion FAQ plugin works with Helpie Knowledge Base , Woocommerce & Elementor
Is Helpie FAQ — Accordion, Docs & Knowledge Base Safe to Use in 2026?
Generally Safe
Score 95/100Helpie FAQ — Accordion, Docs & Knowledge Base has a strong security track record. Known vulnerabilities have been patched promptly. It's a solid choice for most WordPress installations.
The 'helpie-faq' plugin version 1.48 exhibits a mixed security posture. On the positive side, the plugin demonstrates good practices with 100% of its SQL queries using prepared statements and a very high percentage (98%) of output being properly escaped. It also incorporates nonce checks in 10 instances and capability checks in 6, indicating an awareness of basic WordPress security mechanisms. However, a significant concern arises from the static analysis revealing one unprotected AJAX handler, representing a direct entry point into the application that could be exploited by an unauthenticated attacker. The plugin's vulnerability history is also a notable weakness, with a total of four known CVEs, including one high-severity and three medium-severity vulnerabilities. While there are currently no unpatched vulnerabilities, this history suggests a recurring pattern of security flaws, particularly in areas like missing authorization and cross-site scripting, which could resurface if not adequately addressed in future development. The presence of the Freemius bundled library also warrants attention, as outdated bundled libraries can introduce vulnerabilities.
Key Concerns
- AJAX handler without authorization check
- History of 4 known CVEs (1 high, 3 medium)
- Bundled library (Freemius)
Helpie FAQ — Accordion, Docs & Knowledge Base Security Vulnerabilities
CVEs by Year
Severity Breakdown
4 total CVEs
Helpie FAQ <= 1.45 - Unauthenticated Sensitive Information Exposure
Accordion & FAQ – Helpie WordPress Accordion FAQ Plugin <= 1.27 - Authenticated (Editor+) Stored Cross-Site Scripting
Helpie FAQ <= 1.9.8 - Reflected Cross-Site Scripting
Freemius SDK <= 2.2.3 - Missing Authorization to Arbitrary Options Update
Helpie FAQ — Accordion, Docs & Knowledge Base Release Timeline
Helpie FAQ — Accordion, Docs & Knowledge Base Code Analysis
Bundled Libraries
SQL Query Safety
Output Escaping
Data Flow Analysis
Helpie FAQ — Accordion, Docs & Knowledge Base Attack Surface
AJAX Handlers 6
Shortcodes 3
WordPress Hooks 72
Maintenance & Trust
Helpie FAQ — Accordion, Docs & Knowledge Base Maintenance & Trust
Maintenance Signals
Community Trust
Helpie FAQ — Accordion, Docs & Knowledge Base Alternatives
BetterDocs – Knowledge Base Docs & FAQ Solution for Elementor & Block Editor
betterdocs
A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.
Iks Menu – WordPress Category Accordion Menu & FAQs
iks-menu
Super customizable WordPress plugin for displaying custom menus, taxonomy/category terms and FAQs as accordion menu (with images support).
Joli FAQ SEO – WordPress FAQ Plugin
joli-faq-seo
The best WordPress FAQ plugin: easy & fast single page drag n drop editor, lightweight, no jQuery, block-enabled, schema.org, optimized for SEO.
Easy Docs
easy-docs
Easy Docs simplifies creating and displaying documentation. It lets you organize content into folders like structure and display it via shortcode.
Easy Accordion FAQ and Knowledge Base Software for WordPress
knowledge-center
Best WordPress Accordion FAQ & Knowledge Base plugin. Help users find answers fast with a responsive, easy-to-use knowledge base.
Helpie FAQ — Accordion, Docs & Knowledge Base Developer Profile
2 plugins · 17K total installs
How We Detect Helpie FAQ — Accordion, Docs & Knowledge Base
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/helpie-faq/assets/libs/chartist/chartist.min.js/wp-content/plugins/helpie-faq/assets/libs/chartist/chartist.min.csshelpie-faq/assets/libs/chartist/chartist.min.js?ver=helpie-faq/assets/libs/chartist/chartist.min.css?ver=HTML / DOM Fingerprints
helpie-faqhelpie-faq dashboardfaq-labelcard-listhelpie_faq_deleteTODO: implement event graph for 'all-time'id="helpie_faq_delete"id="tab1"for="tab1"id="tab2"for="tab2"id="tab3"+7 moreHELPIE_FAQ_DOMAINHELPIE_FAQ_URLHELPIE_FAQ_VERSION