HelpDesk Contact Form Security & Risk Analysis
wordpress.org/plugins/helpdesk-contact-formUse the WordPress contact form plugin by the HelpDesk ticket system to connect with visitors. Organize and manage messages — all without coding!
Is HelpDesk Contact Form Safe to Use in 2026?
Generally Safe
Score 99/100HelpDesk Contact Form has a strong security track record. Known vulnerabilities have been patched promptly.
The "helpdesk-contact-form" plugin, version 1.1.6, exhibits a generally strong security posture based on the static analysis. The absence of dangerous functions, proper SQL query handling, and a high percentage of properly escaped outputs are commendable. The plugin also demonstrates good practices by including nonce and capability checks, and its limited attack surface (primarily through one shortcode) with no identified unprotected entry points is positive. Taint analysis shows no critical or high-severity unsanitized flows, indicating a lack of immediate code execution or data leakage risks.
Key Concerns
- Known medium severity CVE in vulnerability history
- Medium CVE is recent, suggesting ongoing issues
- One file operation without context
HelpDesk Contact Form Security Vulnerabilities
CVEs by Year
Severity Breakdown
1 total CVE
HelpDesk contact form plugin <= 1.1.5 - Cross-Site Request Forgery to Settings Update via handle_query_args
HelpDesk Contact Form Code Analysis
Output Escaping
Data Flow Analysis
HelpDesk Contact Form Attack Surface
Shortcodes 1
WordPress Hooks 5
Maintenance & Trust
HelpDesk Contact Form Maintenance & Trust
Maintenance Signals
Community Trust
HelpDesk Contact Form Alternatives
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HelpDesk Contact Form Developer Profile
1 plugin · 30 total installs
How We Detect HelpDesk Contact Form
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/helpdesk-contact-form/assets/img/icon.svg/wp-content/plugins/helpdesk-contact-form/assets/css/admin-menu.css/wp-content/plugins/helpdesk-contact-form/assets/css/admin-page.css/wp-content/plugins/helpdesk-contact-form/assets/js/admin-page.js/wp-content/plugins/helpdesk-contact-form/assets/img/plug.svg/wp-content/plugins/helpdesk-contact-form/assets/img/check.svg/wp-content/plugins/helpdesk-contact-form/assets/img/logo-full.svg/wp-content/plugins/helpdesk-contact-form/assets/img/edit-icon.svg+1 more/wp-content/plugins/helpdesk-contact-form/includes/class-plugin.php/wp-content/plugins/helpdesk-contact-form/includes/class-admin-page.php/wp-content/plugins/helpdesk-contact-form/includes/class-contact-form.php/wp-content/plugins/helpdesk-contact-form/includes/class-config.php/wp-content/plugins/helpdesk-contact-form/includes/class-livechat-accounts.php/wp-content/plugins/helpdesk-contact-form/includes/class-helpdesk-api.phphelpdesk-contact-form/assets/css/admin-menu.css?ver=1.0.0helpdesk-contact-form/assets/css/admin-page.css?ver=1.0.0helpdesk-contact-form/assets/js/admin-page.js?ver=1.0.0HTML / DOM Fingerprints
helpdesk_admin_page--contenthd-connectedhd-no-connectionhelpdesk_admin_page--logo-fullhelpdesk_admin_page--flex-row-containerhd-connected-containeradmin-page-boxbox-green+5 moresandbox="allow-scripts allow-popups allow-forms allow-same-origin"