[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fK_ADA-PkkQWX7H-aszTTgmOsYGgJG04l-JfEcPKHmu8":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":18,"download_link":25,"security_score":13,"vuln_count":26,"unpatched_count":26,"last_vuln_date":27,"fetched_at":28,"vulnerabilities":29,"developer":30,"crawl_stats":27,"alternatives":36,"analysis":132,"fingerprints":180},"helpcrunch-live-chat","HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service","2.0.11","HelpCrunch","https:\u002F\u002Fprofiles.wordpress.org\u002Fhelpcrunch\u002F","\u003Cp>Take your customer support to the next level with the \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002F\" rel=\"nofollow ugc\">HelpCrunch\u003C\u002Fa> WordPress plugin. Do you think it’s a tough nut to crack? Not at all!\u003C\u002Fp>\n\u003Cp>Thanks to our full-house solution, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Deliver second-to-none customer service\u003C\u002Fli>\n\u003Cli>Chat with website visitors in real time\u003C\u002Fli>\n\u003Cli>Automate routine tasks with chatbot\u003C\u002Fli>\n\u003Cli>Manage conversations from Telegram, Facebook, Instagram, or Viber by integrating them with HelpCrunch\u003C\u002Fli>\n\u003Cli>Catch valuable leads’ attention\u003C\u002Fli>\n\u003Cli>Encourage customer self-service with a multilingual knowledge base\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>But that’s just scratching the surface. Let’s take a deeper look at HelpCrunch’s advanced toolset.\u003C\u002Fp>\n\u003Ch3>💬 LIVE CHAT\u003C\u002Fh3>\n\u003Cp>Being the platform’s flagship feature, \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Flive-chat.html\" rel=\"nofollow ugc\">live chat\u003C\u002Fa> helps you solve customers’ queries like a pro, acquire more clients and process requests in the nick of time.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Auto messages\u003C\u002Fstrong> for reaching out to clients \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Fauto-and-manual-messages\u002Fcreate-a-new-auto-message\" rel=\"nofollow ugc\">proactively\u003C\u002Fa> based on their behavior, e.g. exit intent time, time on page, last visit, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>In-app messages\u003C\u002Fstrong> for \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Fauto-and-manual-messages\u002Ftargeted-chat-and-email-auto-messages\" rel=\"nofollow ugc\">targeting users\u003C\u002Fa> and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Canned messages\u003C\u002Fstrong> for streamlining service reps’ workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge base integration\u003C\u002Fstrong> for making clients’ lives easier. They can search for the information without waiting for a rep’s reply, or you can send them a knowledge base article right from the live chat window.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat widget customization\u003C\u002Fstrong> for sticking to your brand’s identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong> for tracking team’s performance, customer satisfaction rate, first resolution time, and other metrics.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong> for automating and assigning chats or tags for easier workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Round-robin chat assignment\u003C\u002Fstrong> for distributing new chats between your team members equally.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat transcripts\u003C\u002Fstrong> for sending the entire conversation to clients so that they have everything at their fingertips.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>LIVE CHAT INSTALLATION PROCESS\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FDmJ00Drn28s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=3&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>You don’t have to be a mastermind to \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Finstallation\u002Fhelpcrunch-installation-guide-wordpress\" rel=\"nofollow ugc\">add the HelpCrunch live chat on your WordPress-powered website\u003C\u002Fa>. Just follow this step-by-step instruction:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>STEP 1.\u003C\u002Fstrong> Log into your WordPress account.\u003Cbr \u002F>\n\u003Cstrong>STEP 2.\u003C\u002Fstrong> Find the Plugins section and press \u003Cstrong>Add new\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 3.\u003C\u002Fstrong> In the Search box, type in \u003Cstrong>HelpCrunch\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 4.\u003C\u002Fstrong> Hit \u003Cstrong>Install\u003C\u002Fstrong> and \u003Cstrong>Activate\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 5.\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fsignin.html\" rel=\"nofollow ugc\">Log in\u003C\u002Fa> to your HelpCrunch account in a separate browser tab.\u003Cbr \u002F>\n\u003Cstrong>STEP 6.\u003C\u002Fstrong> Go to \u003Cstrong>Settings \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Channels \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Website Widgets\u003C\u002Fstrong> and choose the widget you’d like to install on your WordPress website.\u003Cbr \u002F>\n\u003Cstrong>STEP 7.\u003C\u002Fstrong> You will be redirected to the \u003Cstrong>Installation\u003C\u002Fstrong> page. Select \u003Cstrong>WordPress installation guide\u003C\u002Fstrong> and copy the code snippet from the HTML box.\u003Cbr \u002F>\n\u003Cstrong>STEP 8.\u003C\u002Fstrong> Go back to your WordPress account and find the HelpCrunch live chat widget under \u003Cstrong>installed plugins\u003C\u002Fstrong>. Open plugin \u003Cstrong>Settings\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 9.\u003C\u002Fstrong> Paste the copied HelpCrunch code snippet into the \u003Cstrong>HelpCrunch Code\u003C\u002Fstrong> field and save changes.\u003C\u002Fp>\n\u003Cp>Now our live chat widget is displayed in the bottom right corner of your website.\u003C\u002Fp>\n\u003Cp>If you have any problems with the setup, please check the \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Finstallation\u002Fhelpcrunch-installation-guide-wordpress\" rel=\"nofollow ugc\">installation guide\u003C\u002Fa>. If you have any questions, just \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fsignin.html\" rel=\"nofollow ugc\">log in to your HelpCrunch account\u003C\u002Fa> and chat with us. We’ll help you with everything 🤗\u003C\u002Fp>\n\u003Ch3>📱 MESSENGERS INTEGRATION\u003C\u002Fh3>\n\u003Cp>Your customer service can be a great differentiator and help you stand out from the competition. Delighting your customers should be a top priority, and one of the best ways to achieve this is by communicating with them in the most convenient way possible. Luckily, HelpCrunch integrates with a range of popular messaging applications, such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Facebook Messenger\u003C\u002Fli>\n\u003Cli>Instagram\u003C\u002Fli>\n\u003Cli>Telegram\u003C\u002Fli>\n\u003Cli>Viber\u003C\u002Fli>\n\u003Cli>WhatsApp (coming soon)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Such integration can help you provide a seamless customer experience. No matter which channels your customers are using to interact with your business, you will be providing the best possible customer service. Furthermore, HelpCrunch can help your team save a lot of time and effort. Our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fshared-inbox.html\" rel=\"nofollow ugc\">shared inbox\u003C\u002Fa> provides an intuitive interface for managing all customer requests from multiple channels in one place, without having to switch between different tools.\u003C\u002Fp>\n\u003Ch3>🤖 CHATBOT\u003C\u002Fh3>\n\u003Cp>The new feature will ease the burden of your groovy tasks. Our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fchatbot.html\" rel=\"nofollow ugc\">chatbot\u003C\u002Fa> is called HelpBot and has the power to support users 24\u002F7, catch and qualify valuable leads, and encourage customer self-service.\u003C\u002Fp>\n\u003Cp>Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is \u003Cstrong>completely code-free\u003C\u002Fstrong>, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Collect contact details\u003C\u002Fli>\n\u003Cli>Qualify leads\u003C\u002Fli>\n\u003Cli>Offer a special discount\u003C\u002Fli>\n\u003Cli>Collect details about issues upfront\u003C\u002Fli>\n\u003Cli>Route new chats to the dedicated team\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Or create your own template from scratch!\u003C\u002Fp>\n\u003Cp>HelpCrunch’s chatbot is really cool because it works not only in the live chat widget, but also in popular messengers such as Facebook, Instagram, Telegram, and Viber.\u003C\u002Fp>\n\u003Cp>You might think that chatbots are a tricky feature to install. Check out our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fnews\u002Fchatbot-release\u002F\" rel=\"nofollow ugc\">article\u003C\u002Fa> where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy!\u003C\u002Fp>\n\u003Ch3>📚 KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fknowledge-base.html\" rel=\"nofollow ugc\">Knowledge base software\u003C\u002Fa> from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only is it \u003Cstrong>SEO-optimized\u003C\u002Fstrong> but also \u003Cstrong>feature-rich\u003C\u002Fstrong> and \u003Cstrong>multilanguage\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>With just a few clicks, you can create a well-oiled information hierarchy with a \u003Cstrong>user-friendly WYSIWYG editor\u003C\u002Fstrong>: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as \u003Cstrong>“Draft”\u003C\u002Fstrong> by default at the editing stage, so you can decide when it goes public. A \u003Cstrong>“Preview”\u003C\u002Fstrong> option is also available here: check your article first and post it!\u003C\u002Fp>\n\u003Ch3>📨 EMAIL AUTOMATION\u003C\u002Fh3>\n\u003Cp>Whether you have a newsletter coming up or a one-time offer – take advantage of \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Femail-automation.html\" rel=\"nofollow ugc\">email marketing feature\u003C\u002Fa> from HelpCrunch:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Share company news and product announcements with your clients via \u003Cstrong>perfectly built emails\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Automate your marketing campaigns with \u003Cstrong>email auto messages\u003C\u002Fstrong>, engage existing users, and re-engage inactive ones.\u003C\u002Fli>\n\u003Cli>Create your own custom \u003Cstrong>email templates\u003C\u002Fstrong> or leverage ours.\u003C\u002Fli>\n\u003Cli>Monitor \u003Cstrong>campaign performance\u003C\u002Fstrong> with in-depth analytics.\u003C\u002Fli>\n\u003Cli>Set up \u003Cstrong>email notifications\u003C\u002Fstrong> not to miss a single letter when your team is offline.\u003C\u002Fli>\n\u003Cli>Send \u003Cstrong>manual or auto follow-ups\u003C\u002Fstrong> every time your message is unseen.\u003C\u002Fli>\n\u003Cli>Set up \u003Cstrong>email forwarding\u003C\u002Fstrong> to put an end to unread messages once and for all.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>💁🏻‍♂️ SHARED INBOX\u003C\u002Fh3>\n\u003Cp>Multi-channel customer support is now becoming a reality with the HelpCrunch \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fshared-inbox.html\" rel=\"nofollow ugc\">shared inbox solution\u003C\u002Fa>. No matter the size of your team, you can ease its life with a \u003Cstrong>shared inbox\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Detailed customer profiles\u003C\u002Fstrong> won’t let you forget a single detail about a client because such data as phone number, location, or device is safely kept.\u003C\u002Fp>\n\u003Cp>With our shared inbox, one customer service agent can \u003Cstrong>handle up to 5 chats\u003C\u002Fstrong> simultaneously thanks to such powerful options as tagging, rich customer data, private notes, snoozing chats for later, or assigning conversations (both manually and automatically).\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live reports & analytics\u003C\u002Fstrong> let you gauge your team’s productivity at a glance. Just choose a period of time and see where you need to improve your strategy.\u003C\u002Fp>\n\u003Cp>By the way, to always keep your finger on the pulse, use \u003Cstrong>conversation rating\u003C\u002Fstrong> to assess customer experience after closing a live chat.\u003C\u002Fp>\n\u003Ch3>🖼 POPUPS\u003C\u002Fh3>\n\u003Cp>Do you want to catch your website visitors’ attention in a smarter way though have no clue how? HelpCrunch has! With our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fpopups.html\" rel=\"nofollow ugc\">popup builder\u003C\u002Fa>, you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Full customization\u003C\u002Fstrong> including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Popup display options\u003C\u002Fstrong>: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live reports\u003C\u002Fstrong> for optimizing popup real-time performance as people click on it.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔗 OTHER INTEGRATIONS\u003C\u002Fh3>\n\u003Cp>There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!):\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Zapier\u003C\u002Fli>\n\u003Cli>Slack\u003C\u002Fli>\n\u003Cli>Google Tag Manager\u003C\u002Fli>\n\u003Cli>Google Analytics\u003C\u002Fli>\n\u003Cli>Shopify\u003C\u002Fli>\n\u003Cli>Squarespace\u003C\u002Fli>\n\u003Cli>Jimdo\u003C\u002Fli>\n\u003Cli>3DCart\u003C\u002Fli>\n\u003Cli>Big Cartel\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>SOUNDS INTRIGUING? \u003Ca href=\"http:\u002F\u002Fhelpcrunch2.pipedrive.com\u002Fscheduler\u002Fd2xbe3h5\u002Fintroduction?utm_source=wordpress+plugin&utm_medium=marketplace&utm_campaign=wordpress\" rel=\"nofollow ugc\">BOOK A DEMO\u003C\u002Fa> TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH!\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS\u003C\u002Fh3>\n\u003Cblockquote>\n\u003Cp>“HelpCrunch enabled us to manage our customer support and email automation via one platform which led to improving customer support performance by 40%.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Valery Kurilov, CEO @ SE Ranking\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“We had a call info line we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Jan Střecha, Marketing Manager @ Rekola\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“Once we started using HelpCrunch software, we were able to return €14.8 euros on each €1 paid for HelpCrunch.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Fitlap\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“Nobody’s doing the GDPR preparations the right way. We wanted to make sure we’re ready for it, so it was crucial for us to choose a compliant tool and not to worry about legal complications afterward.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Max Bondarenko, CMO @ Revenue Grid\u003C\u002Fstrong>\u003C\u002Fp>\n","The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.",2000,20798,100,6,"2025-12-03T09:53:00.000Z","6.9.0","3.6","",[20,21,22,23,24],"chat","chat-plugin","chat-widget","chatbot","live-chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhelpcrunch-live-chat.2.0.11.zip",0,null,"2026-03-15T15:16:48.613Z",[],{"slug":31,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":11,"avg_security_score":13,"avg_patch_time_days":33,"trust_score":34,"computed_at":35},"helpcrunch",1,30,94,"2026-04-04T13:58:02.449Z",[37,58,80,98,117],{"slug":38,"name":39,"version":40,"author":41,"author_profile":42,"description":43,"short_description":44,"active_installs":11,"downloaded":45,"rating":46,"num_ratings":47,"last_updated":18,"tested_up_to":48,"requires_at_least":49,"requires_php":50,"tags":51,"homepage":18,"download_link":54,"security_score":55,"vuln_count":32,"unpatched_count":26,"last_vuln_date":56,"fetched_at":57},"chaport","Chaport — Live Chat & Chatbots","1.1.9","Chaport Live Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Fchaport\u002F","\u003Cp>Chaport is a modern live chat and chatbot solution designed to help you communicate with your website visitors easily and effectively. It combines real-time messaging, chat automation, multi-channel support, and powerful operator tools in a clean, intuitive interface.\u003C\u002Fp>\n\u003Cp>More than 30,000 teams worldwide use Chaport to improve customer communication and streamline support, and the product is well-rated on platforms such as \u003Ca href=\"https:\u002F\u002Fwww.capterra.com\u002Fp\u002F164545\u002FChaport-Live-Chat\u002F\" rel=\"nofollow ugc\">Capterra\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.g2.com\u002Fproducts\u002Fchaport-live-chat\u002Freviews\" rel=\"nofollow ugc\">G2\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fv2uDN4X_kDs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>24\u002F7 CUSTOMER SUPPORT\u003C\u002Fh3>\n\u003Cp>Provide timely assistance using live chat and chatbots. Automated replies help you stay available around the clock, while operators can step in whenever human interaction is needed.\u003C\u002Fp>\n\u003Ch3>MULTI-CHANNEL COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Handle all incoming messages in one place. Let your customers reach you through their preferred communication channel — whether it’s live chat, Facebook, Telegram, Viber, or email.\u003C\u002Fp>\n\u003Ch3>IMPROVED CUSTOMER EXPERIENCE\u003C\u002Fh3>\n\u003Cp>Deliver consistent, high-quality support using a combination of live chat and chatbots. Chatbots help with routine questions, reduce operator workload, and free your team to focus on more complex requests.\u003C\u002Fp>\n\u003Ch3>LEAD GENERATION & QUALIFICATION\u003C\u002Fh3>\n\u003Cp>Engage visitors with targeted auto-invitations based on specified rules. Collect essential contact details using a pre-chat form or request them during a chatbot conversation. Start meaningful conversations with visitors who show interest and convert them into leads.\u003C\u002Fp>\n\u003Ch3>INCREASED SALES\u003C\u002Fh3>\n\u003Cp>Reach out to customers at key moments — for example, on the checkout page — using automated messages. Assist them in completing their purchase via live chat or allow your chatbot to guide them through common questions.\u003C\u002Fp>\n\u003Ch3>WORKFLOW AUTOMATION\u003C\u002Fh3>\n\u003Cp>Connect Chaport to your existing tools via API or Zapier. Automatically transfer collected data to your CRM, email service, task manager, or any other system you use.\u003C\u002Fp>\n\u003Ch3>RELIABLE CUSTOMER COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Quality support is an essential part of a great customer experience. When customers receive timely and helpful assistance, they are more likely to stay with your business and recommend it to others. Live chat and chatbots help you provide fast, high-quality support, build trust, and strengthen customer loyalty.\u003C\u002Fp>\n\u003Ch3>Why Chaport is a great solution for your website:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Easy installation\u003C\u002Fstrong>\u003Cbr \u002F>\nGetting started takes only a few minutes. Once installed, the chat widget becomes visible on your website, and you can immediately begin communicating with visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Intuitive interface\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport is designed to be simple and easy to use. You can quickly learn how to manage chats, configure chatbots, and customize settings without spending extra time on onboarding.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customization\u003C\u002Fstrong>\u003Cbr \u002F>\nAdjust the chat widget to match your branding. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Understanding your customers\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport helps you better understand your visitors. Collect visitor info or conduct a survey using a pre-chat form, see what users are typing in real time with typing insights, and view the pages they browse while chatting.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Simple and transparent pricing\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport offers simple and fixed pricing where you don’t need to pay for each operator. You can choose from three plans: Free (2 operators), Pro (4 operators), and Unlimited (unlimited operators). You can stay on the Free plan forever or upgrade at any time to unlock more functionality\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Powerful Free plan\u003C\u002Fstrong>\u003Cbr \u002F>\nEven on the Free plan, you get key features such as unlimited chats, multilingual widget, in-chat email request, reports, and more — everything needed to improve communication with your visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>KEY FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Mobile-friendly widget\u003C\u002Fstrong>: install a premium-looking live chat widget that works great on mobile.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Desktop apps\u003C\u002Fstrong>: download desktop apps for macOS and Windows to work from your computer.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile apps\u003C\u002Fstrong>: receive and answer chats from anywhere with full-featured mobile apps for iOS and Android.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chatbots\u003C\u002Fstrong>: create chatbots to automate your customer service, boost conversion, and capture more leads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Easy-to-use scenario editor\u003C\u002Fstrong>: quickly build chatbot scenarios without any coding skills.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Transfer to operator\u003C\u002Fstrong>: a chatbot can transfer chats to a live chat operator if the query is too complex.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Group chats\u003C\u002Fstrong>: operators can invite another operator or join someone else’s chat to assist each other.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Teams\u003C\u002Fstrong>: organize your operators into teams based on their roles, such as Support, Sales, or Marketing.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong>: automatically assign chats to the right operators or teams based on language, page URL, visitor location, message text, and other conditions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto-invitations\u003C\u002Fstrong>: engage visitors who have questions and encourage them to start a conversation via live chat.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Offline messages\u003C\u002Fstrong>: receive messages when all operators are offline and send replies even if the visitor has already left the website.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual chat widget\u003C\u002Fstrong>: the widget automatically switches to the visitor’s preferred language.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Saved replies\u003C\u002Fstrong>: create answer templates for common visitor questions to provide faster customer service.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>File sending\u003C\u002Fstrong>: exchange screenshots, documents, and other files with your visitors.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Emoji\u003C\u002Fstrong>: make communication more expressive with emoji support.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Typing insights\u003C\u002Fstrong>: see what visitors are typing and read messages before they are sent to respond more quickly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor ban\u003C\u002Fstrong>: block unwanted visitors if necessary.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited chats\u003C\u002Fstrong>: no limitations on the number of chats, even on the Free plan.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited history\u003C\u002Fstrong>: browse previous conversations with all associated visitor information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Search\u003C\u002Fstrong>: quickly find the information you need in your chat history.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong>: track served and missed chats and see how much time operators spend online; generate on-demand reports for more detailed insights.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited websites\u003C\u002Fstrong>: use Chaport live chat and chatbots on multiple websites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Integrations with email and social media\u003C\u002Fstrong>: receive messages from multiple channels and answer them in Chaport.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>API and 3,000+ integrations via Zapier\u003C\u002Fstrong>: automate workflows and increase productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customization\u003C\u002Fstrong>: adjust the chat widget appearance to match your website design.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transfer\u003C\u002Fstrong>: transfer chats to other specialists if the query is not within your area of expertise.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic email address request\u003C\u002Fstrong>: automatically request a visitor’s email after they send their first message.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pre-chat form\u003C\u002Fstrong>: collect visitor information or conduct a short survey before a chat starts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor info\u003C\u002Fstrong>: view visitor details such as name, phone number, email, language, location, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notifications\u003C\u002Fstrong>: receive notifications about new messages via desktop, browser, mobile, or email.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Read receipts\u003C\u002Fstrong>: see message statuses indicating when a message was sent and read.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Message editing and deletion\u003C\u002Fstrong>: edit or delete messages to correct previously provided information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notes\u003C\u002Fstrong>: leave internal notes about visitors for future reference.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transcripts\u003C\u002Fstrong>: send chat transcripts to email for archiving or sharing with customers.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>GETTING STARTED WITH CHAPORT LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>To start using Chaport Live Chat, you need to create an account. It is fast and free, with no credit card required. Once your account is activated, you can install the chat widget on your website. The installation of the WordPress plugin takes only a moment.\u003C\u002Fp>\n\u003Cp>After installation, the live chat widget will appear on your website, and you’ll be ready to communicate with your visitors. In your account, you can configure live chat settings — add operators, upload photos, customize the widget, create auto-invitations, build chatbots, and use all the available tools to enhance your customer experience.\u003C\u002Fp>\n\u003Ch3>USE ONE ACCOUNT FOR MULTIPLE WEBSITES\u003C\u002Fh3>\n\u003Cp>You can install the Chaport chat widget on as many websites as you need on any plan, including the Free plan. Manage all your live chats in a single Chaport app. The website from which a chat originates is shown in the Visitor Info section. You can keep a consistent widget design across your sites or customize the appearance for each URL individually.\u003C\u002Fp>\n\u003Ch3>MANAGING THE ACCOUNT\u003C\u002Fh3>\n\u003Cp>You can assign roles to your operators and specify their permissions. An operator can have one of two roles:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operator\u003C\u002Fstrong> — receives live chats, sees other operators’ chats, and views reports.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Administrator\u003C\u002Fstrong> — has all Operator permissions plus access to account settings (customizing the widget, adding operators, etc.).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The user who first registers a Chaport account automatically becomes the \u003Cstrong>Administrator\u003C\u002Fstrong> and \u003Cstrong>Account Owner\u003C\u002Fstrong>. This user cannot be deleted, and their role always remains the same. The account owner can choose a pricing plan and manage billing.\u003C\u002Fp>\n\u003Ch3>LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>Boost your website’s productivity using the combination of live chat and chatbots. Communicate with visitors in real time and provide 24\u002F7 support through automated replies.\u003C\u002Fp>\n\u003Cp>Chaport includes a simple, fully functional chatbot builder. Creating a chatbot is easy — no coding required. Add a new bot, define the triggers, and build the scenario.\u003C\u002Fp>\n\u003Cp>With Chaport bots, you can provide information, answer questions, request visitor details, or transfer the conversation to a live chat operator when needed.\u003C\u002Fp>\n\u003Ch3>CHAPORT AND GDPR\u003C\u002Fh3>\n\u003Cp>The GDPR is a data protection law created to protect the personal data of EU citizens and increase the responsibilities of organizations that process such data. Even if you are not located in the EU, the GDPR applies if you handle the personal data of EU citizens.\u003C\u002Fp>\n\u003Cp>To help you use Chaport Live Chat and chatbots in a GDPR-compliant way, we provide the necessary tools:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chat deletion and export\u003C\u002Fli>\n\u003Cli>Account deletion and export\u003C\u002Fli>\n\u003Cli>Legal text in the live chat widget to inform visitors how you use their personal data\u003C\u002Fli>\n\u003Cli>Marketing permission request \u003C\u002Fli>\n\u003Cli>Data processing addendum that can be signed at your request\u003C\u002Fli>\n\u003Cli>GDPR-friendly legal documents\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>AFFILIATE PROGRAM\u003C\u002Fh3>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.\u003C\u002Fp>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers a 35% recurring lifetime commission for referred customers. \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Faffiliates\" rel=\"nofollow ugc\">Join and start earning now!\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>SUPPORTED LANGUAGES\u003C\u002Fh3>\n\u003Cp>Chaport offers a multilingual live chat widget to facilitate communication across countries.\u003Cbr \u002F>\nThe widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:\u003C\u002Fp>\n\u003Cp>🇦🇿 Azerbaijani\u003Cbr \u002F>\n🇧🇦 Bosnian\u003Cbr \u002F>\n🇨🇳 Chinese (Simplified)\u003Cbr \u002F>\n🇨🇳 Chinese (Traditional)\u003Cbr \u002F>\n🇨🇿 Czech\u003Cbr \u002F>\n🇩🇰 Danish\u003Cbr \u002F>\n🇳🇱 Dutch\u003Cbr \u002F>\n🇺🇸 English\u003Cbr \u002F>\n🇪🇪 Estonian\u003Cbr \u002F>\n🇫🇮 Finnish\u003Cbr \u002F>\n🇫🇷 French\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇬🇷 Greek\u003Cbr \u002F>\n🇭🇺 Hungarian\u003Cbr \u002F>\n🇮🇩 Indonesian\u003Cbr \u002F>\n🇮🇹 Italian\u003Cbr \u002F>\n🇱🇻 Latvian\u003Cbr \u002F>\n🇱🇹 Lithuanian\u003Cbr \u002F>\n🇳🇴 Norwegian\u003Cbr \u002F>\n🇵🇱 Polish\u003Cbr \u002F>\n🇧🇷 Portuguese\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇷🇸 Serbian\u003Cbr \u002F>\n🇸🇰 Slovak\u003Cbr \u002F>\n🇸🇮 Slovenian\u003Cbr \u002F>\n🇪🇸 Spanish\u003Cbr \u002F>\n🇸🇪 Swedish\u003Cbr \u002F>\n🇹🇷 Turkish\u003Cbr \u002F>\n🇺🇦 Ukrainian\u003Cbr \u002F>\n🇻🇳 Vietnamese\u003Cbr \u002F>\n🏴󠁧󠁢󠁷󠁬󠁳󠁿 Welsh\u003C\u002Fp>\n\u003Cp>The Chaport app for operators is available in 4 languages:\u003C\u002Fp>\n\u003Cp>🇺🇸 English\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇪🇸 Spanish\u003C\u002Fp>\n\u003Ch3>SUPPORT\u003C\u002Fh3>\n\u003Cp>Find the detailed instructions in our \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fhelp\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa>. Couldn’t find the answer? Our support team will be happy to help you!\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send us a message via our live chat on \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\" rel=\"nofollow ugc\">chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>Contact us via email: \u003Ca href=\"mailto:info@chaport.com\" rel=\"nofollow ugc\">info@chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>LEGAL\u003C\u002Fh3>\n\u003Cp>For more detailed information about our policies, please visit our website:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fterms\" rel=\"nofollow ugc\">Terms and Conditions\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.",38835,80,4,"6.9.4","2.8","5.2",[21,22,23,52,53],"free-live-chat","live-chat-widget","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchaport.1.1.9.zip",99,"2025-06-05 00:00:00","2026-03-15T10:48:56.248Z",{"slug":59,"name":60,"version":61,"author":62,"author_profile":63,"description":64,"short_description":65,"active_installs":66,"downloaded":67,"rating":68,"num_ratings":69,"last_updated":70,"tested_up_to":48,"requires_at_least":71,"requires_php":72,"tags":73,"homepage":76,"download_link":77,"security_score":55,"vuln_count":78,"unpatched_count":26,"last_vuln_date":79,"fetched_at":28},"wp-live-chat-software-for-wordpress","LiveChat – Live Chat Plugin for WP Websites","5.0.11","LiveChat","https:\u002F\u002Fprofiles.wordpress.org\u002Flivechat\u002F","\u003Cp>Want to communicate with visitors while they’re browsing your site? With the \u003Cstrong>LiveChat plugin for WordPress\u003C\u002Fstrong>, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.\u003C\u002Fp>\n\u003Cp>You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fwordpress-chat-ai\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">the best live chat and AI customer support plugin for WordPress websites\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fl86bnupc_4o?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Whether you run a blog, online store, or service business, live chat software helps you:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Connect with customers instantly.\u003C\u002Fli>\n\u003Cli>Improve customer satisfaction scores.\u003C\u002Fli>\n\u003Cli>Capture more leads and close more sales.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience.\u003C\u002Fp>\n\u003Ch4>🧑‍💻 Feature-rich WordPress live chat widget\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>💬 LiveChat + \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fchatbot\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fasynchronous-communication\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">contact form\u003C\u002Fa>. Every message is stored safely for follow-up.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Website visitor tracking — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ftour\u002F#engage?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Track visitors in real time\u003C\u002Fa>. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fengaging-customers\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">engage users\u003C\u002Fa> browsing your pricing or checkout pages.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛍️ Built for \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ecommerce\u003C\u002Fa> — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📋 Customer profiles & CRM integration — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce\u002F#Gathering-customer-data?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Access detailed visitor profiles\u003C\u002Fa> with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>⚡ Quick replies — Save time with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Canned-responses?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ready-made answers\u003C\u002Fa> to common questions. Agents can respond in seconds using shortcuts.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 LiveChat + HelpDesk integration — Connect LiveChat with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fhelpdesk\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👀 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Message-sneak-peek?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Message sneak peek\u003C\u002Fa> — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📱 Mobile-ready support — Use the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fapp\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat mobile app\u003C\u002Fa> on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📈 Reports, goals & analytics — Measure performance with detailed \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Freports-and-analytics\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reports\u003C\u002Fa>. Track sales, chat satisfaction, and response times to optimize support and conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎨 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fcustomization\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Full widget customization\u003C\u002Fa> — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchannels\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Messaging channel integrations\u003C\u002Fa> — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👥 Team management & roles — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fteam-management\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Organize agents into groups\u003C\u002Fa> (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🔐 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fsecurity\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Security\u003C\u002Fa> & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🤖 AI-powered features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>🧠 AI-powered \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Freply-suggestions\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reply suggestions\u003C\u002Fa> — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Weekly insights & trends — See what your customers are asking and fast. Get a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Finsights\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">weekly digest\u003C\u002Fa> that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>✍️ AI text enhancement — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fai-text-suggestions-your-agents-writing-assistant\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Write replies faster and smarter\u003C\u002Fa>. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🖥️ LiveChat for WordPress website\u003C\u002Fh4>\n\u003Cp>LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required.\u003C\u002Fp>\n\u003Cp>It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly.\u003C\u002Fp>\n\u003Cp>Running an ecommerce store? LiveChat integrates with major platforms like \u003Cstrong>WooCommerce\u003C\u002Fstrong>, \u003Cstrong>BigCommerce for WordPress\u003C\u002Fstrong>, and \u003Cstrong>Ecwid\u003C\u002Fstrong>, making it easy to support and convert shoppers in real time.\u003C\u002Fp>\n\u003Ch4>🛠️ Easy to customize and extend\u003C\u002Fh4>\n\u003Cp>LiveChat is built to grow with your business. You can \u003Cstrong>customize the chat widget to match your brand\u003C\u002Fstrong> and \u003Cstrong>extend its functionality with powerful integrations\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Easily \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">connect LiveChat to your favorite tools\u003C\u002Fa> for email marketing, CRM, and social messaging. Popular integrations include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>HubSpot CRM, Salesforce, Zendesk.\u003C\u002Fli>\n\u003Cli>WhatsApp, Facebook Messenger, Instagram.\u003C\u002Fli>\n\u003Cli>Mailchimp, Google Analytics, Slack, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync.\u003C\u002Fp>\n\u003Ch4>💬 How LiveChat works\u003C\u002Fh4>\n\u003Cp>After you install and activate the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat plugin on your WordPress site\u003C\u002Fa>, you’ll be prompted to sign in to your existing LiveChat account or create a new one.\u003C\u002Fp>\n\u003Cp>If you’re new to LiveChat, \u003Cstrong>setup only takes a minute\u003C\u002Fstrong> — and a free trial is available, so you can get started without a credit card.\u003C\u002Fp>\n\u003Cp>Once connected, simply log in using any of the LiveChat apps:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Web app (browser-based).\u003C\u002Fli>\n\u003Cli>Desktop app (Windows\u002FmacOS).\u003C\u002Fli>\n\u003Cli>Mobile app (iOS or Android).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The chat widget will automatically appear on your WordPress site. You can now:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Customize its look and behavior.\u003C\u002Fli>\n\u003Cli>Set up automated greetings.\u003C\u002Fli>\n\u003Cli>Start chatting with visitors in real time.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Need help getting started?\u003C\u002Fstrong>\u003Cbr \u002F>\n👉 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat Getting Started Guide\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🗒️ Notes\u003C\u002Fh4>\n\u003Cp>🌍 \u003Cstrong>Localization support\u003C\u002Fstrong>\u003Cbr \u002F>\nLiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org.\u003C\u002Fp>\n\u003Cp>Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience.\u003C\u002Fp>\n\u003Cp>🤝 \u003Cstrong>Partner with LiveChat\u003C\u002Fstrong>\u003Cbr \u002F>\nAre you a developer or agency looking to offer live chat solutions for clients?\u003Cbr \u002F>\nYou can open a LiveChat account on behalf of your customers and add real-time support to their websites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fpartners.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Join our Partner Program\u003C\u002Fa>\u003C\u002Fstrong> to earn recurring revenue while expanding your service offering.\u003C\u002Fp>\n\u003Ch4>🗣️ Testimonials\u003C\u002Fh4>\n\u003Cblockquote>\n\u003Cp>With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fpioneer-millworks\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Deanna Varble, \u003Cstrong>Pioneer Millworks\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cblockquote>\n\u003Cp>Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fsephora\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Milena Wojewoda, \u003Cstrong>Sephora\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📑 Documentation and support\u003C\u002Fh4>\n\u003Cp>Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>📘 Installation & setup guide — Follow our \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">step-by-step help center article\u003C\u002Fa> to learn how to install and configure LiveChat on your WordPress website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>💬 Live support — Chat with our team directly on the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">WordPress integration page\u003C\u002Fa> for real-time assistance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">our website\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fenterprise\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat for Enterprise\u003C\u002Fa> helps large businesses improve customer engagement and team performance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FLhqR2_UjQm8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch4>🏢 About us\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.text.com?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text\u003C\u002Fa> provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere.\u003C\u002Fp>\n\u003Cp>Our product suite includes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat\u003C\u002Fa> — real-time messaging for sales and support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chatbot.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> — AI-powered automation and chatbot agents.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helpdesk.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> — help desk software with ticketing and email support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.knowledgebase.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">KnowledgeBase\u003C\u002Fa> — self-service documentation.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenwidget.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">OpenWidget\u003C\u002Fa> — a customer service widget creator tool.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One.\u003C\u002Fp>\n\u003Cp>📰\u003Cstrong>Press & brand assets\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Writing about Text or our products? Visit the \u003Ca href=\"https:\u002F\u002Fwww.text.com\u002Fpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text Press Office\u003C\u002Fa> to download our logo, product screenshots, and official brand guidelines.\u003C\u002Fp>\n","Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀",10000,1253182,92,97,"2026-01-13T13:21:00.000Z","4.4","7.2",[22,23,74,24,75],"customer-support","livechat","https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-live-chat-software-for-wordpress.5.0.11.zip",2,"2023-12-05 00:00:00",{"slug":81,"name":82,"version":83,"author":84,"author_profile":85,"description":86,"short_description":87,"active_installs":88,"downloaded":89,"rating":90,"num_ratings":91,"last_updated":92,"tested_up_to":93,"requires_at_least":18,"requires_php":18,"tags":94,"homepage":96,"download_link":97,"security_score":68,"vuln_count":26,"unpatched_count":26,"last_vuln_date":27,"fetched_at":28},"chatbro","Chat Bro Live Group Chat","4.1.0","ChatBro","https:\u002F\u002Fprofiles.wordpress.org\u002Fyozeg\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.chatbro.com\" rel=\"nofollow ugc\">ChatBro\u003C\u002Fa> – live group chat for your website.\u003C\u002Fp>\n\u003Ch3>Why ChatBro?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Support \u003Ca href=\"https:\u002F\u002Ftelegram.org\u002F\" rel=\"nofollow ugc\">Telegram\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fvk.com\" rel=\"nofollow ugc\">VK\u003C\u002Fa> chats and channels\u003C\u002Fli>\n\u003Cli>Audio, photo and video previews\u003C\u002Fli>\n\u003Cli>Web chat constructor\u003C\u002Fli>\n\u003Cli>Mobile ready\u003C\u002Fli>\n\u003Cli>Very fast\u003C\u002Fli>\n\u003Cli>Indexed by search robots\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Easy Installation\u003C\u002Fh3>\n\u003Cp>After installing the plugin just name your chat. Chat can be easily configured with visual chat constructor tool. You can change color scheme, size, initial state, etc.\u003C\u002Fp>\n\u003Ch3>Link with Telegram\u003C\u002Fh3>\n\u003Cp>Add \u003Ca href=\"https:\u002F\u002Ftelegram.me\u002Fchatbrobot?startgroup=chat\" rel=\"nofollow ugc\">@chatbrobot\u003C\u002Fa> to your Telegram chat or channel. Send \u002Fsync command in case of channel. You’ll receive sync url from bot.\u003C\u002Fp>\n\u003Ch4>Group chat is better than privates with operators\u003C\u002Fh4>\n\u003Cp>Most people just read chat and see admin’s reactions to realize that the website is functional and adequate. You can chat with visitor in private if needed.\u003C\u002Fp>\n\u003Ch3>Open Source\u003C\u002Fh3>\n\u003Cp>ChatBro plugin is an open source project. You can get the \u003Ca href=\"https:\u002F\u002Fgithub.com\u002FNikolayLiber\u002Fchatbro-plugin\" rel=\"nofollow ugc\">source code\u003C\u002Fa> from GitHub.\u003Cbr \u002F>\nPull requests are welcome.\u003C\u002Fp>\n","Chat Bro - live Chat for your website. Turns your Telegram Chat or VK Chat into Live Chat on your website. Allows your visitors to Chat in live group  …",200,37699,88,20,"2024-05-22T21:02:00.000Z","6.5.8",[20,21,22,24,95],"telegram-chat","http:\u002F\u002Fchatbro.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchatbro.4.1.0.zip",{"slug":99,"name":100,"version":101,"author":102,"author_profile":103,"description":104,"short_description":105,"active_installs":13,"downloaded":106,"rating":13,"num_ratings":107,"last_updated":108,"tested_up_to":109,"requires_at_least":110,"requires_php":111,"tags":112,"homepage":115,"download_link":116,"security_score":68,"vuln_count":26,"unpatched_count":26,"last_vuln_date":27,"fetched_at":28},"proprofs-chat","ProProfs Chat- Live Chat & Chatbot Plugin","2.0.0","ProProfs","https:\u002F\u002Fprofiles.wordpress.org\u002Fproprofs\u002F","\u003Cp>ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time. Based on the time someone has spent on your site, you can invite them to chat, share custom chat greetings, offer proactive support, and engage your audience.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002F\" rel=\"nofollow ugc\">ProProfs Live Chat Software\u003C\u002Fa> helps organizations boost sales by capturing quality leads. Such high-quality leads can be directly stored in your favorite CRM tool and shared with the sales or marketing teams. You can even build powerful \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fchatbot\u002F\" rel=\"nofollow ugc\">chatbots\u003C\u002Fa> to automate your customer service and offer delightful support to customers 24×7.\u003C\u002Fp>\n\u003Cp>The tool even comes with high data security. You can restrict access with roles and permissions and enable single-sign-on. To make it simpler for WordPress website users, we have launched our live chat support plugin too.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Use\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>How to Add ProProfs Live Chat Plugin to Your WordPress Website\u003C\u002Fh3>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOE6vrZYaqYA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>Why Use WordPress Live Chat Plugin\u003C\u002Fh3>\n\u003Cp>Add a complete support package to your WordPress website by integrating a live chat software. It will help your business:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Learn Customer Pain-Points\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators will get an edge with the use of live chat tool while providing support to customers. They’ll better understand what the customers want while they browse through your services. What’s more, operators can reach out in real-time when they see a visitor for long enough, on a page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Provide Instant Support\u003C\u002Fstrong>\u003Cbr \u002F>\nA live chat plugin will also help your operators reach visitors and provide instant answers to their questions. In case a visitor has doubts related to your services, they don’t have to wait in long call queues to get clarification. All they have to do is initiate a chat and get answers instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Brand Name\u003C\u002Fstrong>\u003Cbr \u002F>\nBy being proactive in terms of customer support with the help of a live chat plugin, you build a stronger stand for your brand name. The visitors and customers will always remember how quick you were to address their problems and would recommend it to all.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Besides this, the \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fintegrations\u002Fwordpress\u002F\" rel=\"nofollow ugc\">WordPress live chat integration\u003C\u002Fa> will also help you increase sales hassle-free. Understanding how the use of such a vital plugin can help your business, ProProfs Chat has built one, which is easy to install.\u003C\u002Fp>\n\u003Ch3>Features of Live Chat Plugin for WordPress Website\u003C\u002Fh3>\n\u003Cp>The WordPress live chat plugin has various features on offer. Let’s get familiar with them below.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Theme\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomize the chat window that your website visitors will see. You can customize the live chat window to match the look and feel of your website by changing the chat icon, its color, font, chatbox dimensions, logo, and several other options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Routing\u003C\u002Fstrong>\u003Cbr \u002F>\nFor quick support, you can route chats to operators. This helps you equally distribute the workload among all your operators. You can either route them manually or automatically by setting simple rules to reduce chat response time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Greetings\u003C\u002Fstrong>\u003Cbr \u002F>\nSend your visitors personalized messages as they browse through your website. This will help operators keep your visitors engaged and improve brand loyalty.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators can save their messages that are used for frequently asked questions to reduce response time with this feature. What’s more, they can easily manage multiple visitors at the same time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Co-browsing\u003C\u002Fstrong>\u003Cbr \u002F>\nImprove sales and support by anticipating what your visitors are looking at, with the use of the co-browsing feature. It will also help you provide step-by-step support in case they are stuck with a certain process like product sign-up or purchase.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Reports & Analytics\u003C\u002Fstrong>\u003Cbr \u002F>\nAccess insightful reports to understand how your support team is performing and whether the visitors are happy with your services. This will allow you to bring in more strategies that boost customer delight as you improve services with their feedback.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Monitoring\u003C\u002Fstrong>\u003Cbr \u002F>\nGet access to information like visitor name, email address, and which pages they are browsing, with the use of this feature. You can also track how long did a user stay on a specific page and initiate a chat in strategic moments.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nWhile visitor monitoring helps you understand the behavior, this feature allows you to capture leads for your business. Before a chat gets initiated, your operators can gather visitor details through this form and save them as leads. It also helps in narrowing down potential leads effectively.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Post-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nThe online live chat widget for WP also supports the use of post-chat form. This will help you gather valuable visitor feedback and how they would like your services to be improved further.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Announcements\u003C\u002Fstrong>\u003Cbr \u002F>\nLet your website visitors learn what’s up and coming so they stay engaged with your brand. You can announce discounts, new feature launch, upcoming sales and much more with this feature.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003Cbr \u002F>\nProProfs Live Chat plugin for WordPress website also allows you to integrate it with different platforms that help your operators provide a delightful experience. With CRM integrations like MS Dynamics, SugarCRM, and Salesforce, you can store leads, chat transcripts and more, so to help your operators understand which method to use while approaching the same lead for sales.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Develop Powerful Chatbots to Grow Leads & Support Customers 24×7\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Explore multiple pre-designed chatbot templates for lead generation, sales, appointment booking, customer service, and more. Customize the templates based on your unique needs and speed up bot development.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Automate your lead generation process by engaging with website visitors in real-time. Enable bots to ask multiple choice or open response questions and generate high-quality leads.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Offer delightful assistance to prospects and customers 24×7, even when your team is away. Connect your chatbots with ProProfs Help Desk to automatically create and assign tickets to service agents.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Chatbots can also be used to encourage self-service among your audience. Connect with your knowledge base so bots can share relevant self-help articles with customers based on their queries or complaints.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Customize the look and style of your chatbot window in just a few clicks. Use branching logic to create more human-like interactions and keep visitors engaged throughout the conversation.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Benefits of Live Chat Plugin to WordPress Website\u003C\u002Fh3>\n\u003Cp>There are \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fblog\u002Fbenefits-of-live-chat-software\u002F\" rel=\"nofollow ugc\">various benefits\u003C\u002Fa> that your business can achieve by adding WordPress live chat plugin, the most prominent ones of them being:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Instant Support, Faster Connection\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomers want instant help and live chat plugin is here to help you do that right. You can provide instant support to visitors and let them know the details for your products hassle-free.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Convenient Platform for Support\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a live chat window on your WordPress website, visitors get a convenient option to get in touch with your business faster. No more call queues.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Conversions & Sales\u003C\u002Fstrong>\u003Cbr \u002F>\nWith the use of live chat plugin, increase lead generation and convert them into sales. This happens by helping your visitors ask questions in real-time, which they can find answers to, instantly. Doing so will also help you simplify their buying process.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Attain Competitive Edge\u003C\u002Fstrong>\u003Cbr \u002F>\nLive chat support is the perfect way to go one step ahead of your competitors. You can easily manage your products efficiently and build strong ties with customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOWPvrVhh6W4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>How to Use Live Chat Plugin on WordPress Website\u003C\u002Fh3>\n\u003Cp>As you must have watched in the video above, it is easy to add live chat plugin to your WordPress website and that too in less than three minutes. What’s more, the tool supports all the platforms, you name it and we have it. Use it as  Live Chat for web browser, Live Chat for Windows, and Live Chat for mobile applications – iOS as well as Android.\u003C\u002Fp>\n\u003Ch3>Requirements\u003C\u002Fh3>\n\u003Cp>While ProProfs Chat plugin for WordPress is free, you need to subscribe to ProProfs Chat to be able to use it. For viewing the packages and their costs, navigate to \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fpricing\u002F\" rel=\"nofollow ugc\">ProProfs Pricing\u003C\u002Fa>. Click on the button below and enjoy WordPress live chat plugin for free.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fsignup\u002F\" rel=\"nofollow ugc\">Sign up for Live Chat Free Trial\u003C\u002Fa>\u003C\u002Fp>\n","ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time …",3672,8,"2024-12-23T06:22:00.000Z","6.7.0","4.5.0","5.6",[21,23,24,113,114],"live-chat-software","wordpress-live-chat-plugin","https:\u002F\u002Fwww.proprofschat.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fproprofs-chat.zip",{"slug":118,"name":119,"version":120,"author":121,"author_profile":122,"description":123,"short_description":124,"active_installs":13,"downloaded":125,"rating":26,"num_ratings":26,"last_updated":126,"tested_up_to":127,"requires_at_least":128,"requires_php":111,"tags":129,"homepage":18,"download_link":131,"security_score":13,"vuln_count":26,"unpatched_count":26,"last_vuln_date":27,"fetched_at":28},"sendpulse-live-chat-and-chatbot","SendPulse – Live Chat and Chatbot","1.1","SendPulse","https:\u002F\u002Fprofiles.wordpress.org\u002Fsendpulse\u002F","\u003Cp>Free live chat and chatbot plugin by SendPulse helps you communicate with users on your website to motivate them to convert, and to support customers after purchase.\u003Cbr \u002F>\nCreate automated flows to introduce your brand and products, answer users’ questions, motivate users to make purchases, and accept payments right in your live chat.\u003Cbr \u002F>\nChatGPT integration, autoreplies and an Android\u002FiOS mobile app will help you talk to customers even when you are not at your computer.\u003C\u002Fp>\n\u003Ch3>What is a Live Chat?\u003C\u002Fh3>\n\u003Cp>Live chat is a tool that allows users to communicate in real time. Website visitors send messages via widgets on your site, and live chat agents or chatbots reply to users.\u003C\u002Fp>\n\u003Cp>A live chat allows you to quickly and effectively communicate with customers, eliminate their doubts, solve possible issues, and provide information. They help companies\u003Cbr \u002F>\nbuild stronger connections with clients, promptly respond to their questions and needs, and increase the level of personalization.\u003C\u002Fp>\n\u003Ch3>Contacts\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Customer support – \u003Ca href=\"https:\u002F\u002Fsendpulse.com\u002Fsupport\" rel=\"nofollow ugc\">https:\u002F\u002Fsendpulse.com\u002Fsupport\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>X (Twitter) – \u003Ca href=\"https:\u002F\u002Ftwitter.com\u002FSendPulseCom\" rel=\"nofollow ugc\">https:\u002F\u002Ftwitter.com\u002FSendPulseCom\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Facebook – \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002FSendPulse\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Ffacebook.com\u002Fsendpulse\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Usage\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Create a Live Chat \u003Ca href=\"https:\u002F\u002Flogin.sendpulse.com\u002Fmessengers\u002F\" rel=\"nofollow ugc\">Chatbots\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Connect your Website\u003C\u002Fli>\n\u003Cli>Customize Your Live Chat Appearance\u003C\u002Fli>\n\u003Cli>Copy the installation code after you customize the widget appearance\u003C\u002Fli>\n\u003Cli>Go to your WordPress Admin Panel -> Settings -> SendPulse LiveChat\u003C\u002Fli>\n\u003Cli>Paste installation code to text box in front of Paste your LiveChat code here text.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Requirement\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>PHP version >= 5.6+ (\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fabout\u002Frequirements\u002F\" rel=\"ugc\">Recommended\u003C\u002Fa> >= 5.6+)\u003C\u002Fli>\n\u003C\u002Ful>\n","Free live chat and chatbot plugin by SendPulse. Add live chats to your website to engage your site visitors and help solve their issues in real time.",3138,"2025-09-22T09:08:00.000Z","6.8.5","5.7",[130,22,23,24,75],"ai-chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsendpulse-live-chat-and-chatbot.1.1.zip",{"attackSurface":133,"codeSignals":157,"taintFlows":173,"riskAssessment":174,"analyzedAt":179},{"hooks":134,"ajaxHandlers":153,"restRoutes":154,"shortcodes":155,"cronEvents":156,"entryPointCount":26,"unprotectedCount":26},[135,141,145,149],{"type":136,"name":137,"callback":138,"file":139,"line":140},"action","admin_init","registerSettings","helpcrunch.php",50,{"type":136,"name":142,"callback":143,"file":139,"line":144},"admin_menu","addSettingsMenu",51,{"type":136,"name":146,"callback":147,"file":139,"line":148},"wp_head","addSDK",302,{"type":136,"name":150,"callback":151,"file":139,"line":152},"plugins_loaded","HelpCrunchWP::getInstance",423,[],[],[],[],{"dangerousFunctions":158,"sqlUsage":159,"outputEscaping":161,"fileOperations":26,"externalRequests":26,"nonceChecks":26,"capabilityChecks":32,"bundledLibraries":172},[],{"prepared":26,"raw":26,"locations":160},[],{"escaped":162,"rawEcho":47,"locations":163},5,[164,167,169,170],{"file":139,"line":165,"context":166},148,"raw output",{"file":139,"line":168,"context":166},341,{"file":139,"line":168,"context":166},{"file":139,"line":171,"context":166},348,[],[],{"summary":175,"deductions":176},"The plugin \"helpcrunch-live-chat\" v2.0.11 demonstrates a generally good security posture based on the provided static analysis. The complete absence of identified dangerous functions, raw SQL queries, file operations, and external HTTP requests is commendable. Furthermore, the lack of any recorded CVEs or historical vulnerabilities suggests a mature development process focused on security.\n\nHowever, there are a couple of areas that warrant attention. The output escaping is only properly handled in 56% of the identified outputs, which could leave the plugin susceptible to cross-site scripting (XSS) vulnerabilities if the unescaped output is user-controlled. Additionally, the absence of nonce checks on AJAX handlers (though there are no AJAX handlers listed in the attack surface) and a lack of capability checks on most potential entry points, while not currently an issue due to the limited attack surface, could become a risk if the plugin's functionality expands without proper security considerations.\n\nIn conclusion, the plugin is currently in a strong security state with a clean vulnerability history. The main area for improvement lies in ensuring consistent and robust output escaping to mitigate potential XSS risks. The limited attack surface is a positive sign, but future development should prioritize security best practices for any new entry points introduced.",[177],{"reason":178,"points":162},"Inconsistent output escaping","2026-03-16T18:36:51.157Z",{"wat":181,"direct":188},{"assetPaths":182,"generatorPatterns":185,"scriptPaths":186,"versionParams":187},[183,184],"\u002Fwp-content\u002Fplugins\u002Fhelpcrunch-live-chat\u002Fimg\u002Fchoose-helpcrunch-widget.png","\u002Fwp-content\u002Fplugins\u002Fhelpcrunch-live-chat\u002Fimg\u002Fcopy-helpcrunch-widget-code.png",[],[],[],{"cssClasses":189,"htmlComments":190,"htmlAttributes":193,"restEndpoints":197,"jsGlobals":198,"shortcodeOutput":203},[],[191,192],"\u003C!-- Registered hooks info -->","\u002F* *\u002F",[194,195,196],"name=\"api_code\"","name=\"HelpCrunch Settings\"","data-page-id=\"settingsPage\"",[],[199,200,201,202],"HelpCrunchWPSettingsPage","HelpCrunchWPSettings","HelpCrunchWPWidget","HelpCrunchWPSettingsPage_imagesPath",[]]