[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fuFgqJF38Bq-bHK7Vf8upNu8Br1ed4JXiYcv0ZOHLxdc":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":25,"download_link":26,"security_score":27,"vuln_count":28,"unpatched_count":29,"last_vuln_date":30,"fetched_at":31,"vulnerabilities":32,"developer":61,"crawl_stats":38,"alternatives":65,"analysis":173,"fingerprints":598},"guest-support","Guest Support","1.3.0","RcaTheme.com","https:\u002F\u002Fprofiles.wordpress.org\u002Frcatheme\u002F","\u003Cp>\u003Cstrong>Guest Support\u003C\u002Fstrong> is a comprehensive customer support ticket system for WordPress.\u003C\u002Fp>\n\u003Cp>With this plugin, you can effortlessly provide customer support, allowing users to create new tickets and replies, and agents to respond to tickets without requiring any login or registration.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fguest-support-wp.rcatheme.com\u002F\" rel=\"nofollow ugc\">View live demo\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Create new ticket:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Users can create tickets without any Login\u002FRegistration\u003C\u002Fli>\n\u003Cli>Live WordPress Posts suggestions based on user’s typing on the Subject input field through Ajax (\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fitem\u002Fguest-support-addon-for-wordpress\" rel=\"nofollow ugc\">Pro Addon required\u003C\u002Fa>).\u003C\u002Fli>\n\u003Cli>Users can upload files with the maximum allowed number of files, total files size and allowed file types\u002Fextensions based on settings.\u003C\u002Fli>\n\u003Cli>Secure file uploads and stores files with random filenames on your server.\u003C\u002Fli>\n\u003Cli>Google reCAPTCHA 3 SPAM verification.\u003C\u002Fli>\n\u003Cli>Verify email with OTP (One Time Password) through Ajax (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Internal email validation system to identify fake\u002Fmistyped\u002Finvalid and disposable temporary email addresses.\u003C\u002Fli>\n\u003Cli>99.9% SPAM free if you enable Email verification.\u003C\u002Fli>\n\u003Cli>Option to show a customized message or redirect to the ticket view page after successfully submitting a ticket.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Create reply:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>After creating a new ticket, both the user and support agent will receive email notifications with a unique ticket link.\u003C\u002Fli>\n\u003Cli>Agents can reply to the ticket using the unique ticket link without logging in.\u003C\u002Fli>\n\u003Cli>Users can reply to the ticket using the unique ticket link without logging in.\u003C\u002Fli>\n\u003Cli>Both the user and agent can edit the last\u002Fall reply message(s) based on settings.\u003C\u002Fli>\n\u003Cli>Both the user and agent can close tickets when submitting a reply.\u003C\u002Fli>\n\u003Cli>Both the user and agent can close tickets using a Close Ticket link.\u003C\u002Fli>\n\u003Cli>Both the user and agent can reopen closed tickets if allowed in the settings.\u003C\u002Fli>\n\u003Cli>On the single ticket view page, both the user and agent can see links to other submitted tickets of the same user based on the user’s email address.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Signature and profile photo (Pro Addon required):\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Both users and agents can set a profile photo and default signature if allowed in the settings. Login\u002Fregistration required to use this feature.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Create ticket for users by Admin and Agent (Pro Addon required):\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Admins can create tickets for other registered users from the admin panel.\u003C\u002Fli>\n\u003Cli>Agents can create tickets for other registered users from the frontend.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – List of tickets:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Admins can view a list of all tickets in the WordPress admin panel.\u003C\u002Fli>\n\u003Cli>Agents can view a list of all tickets submitted to their department on the frontend (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Registered users can view a list of all tickets (Pro Addon required).\u003C\u002Fli>\n\u003Cli>If a user registers later with an email address that was used to submit tickets, all of the user’s tickets (before and after registration) will be displayed on the frontend tickets list page (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Filter tickets by ticket status: ‘Open’, ‘Pending’, ‘Closed’, and departments.\u003C\u002Fli>\n\u003Cli>Sort tickets by ‘Ticket Created Date A-Z’, ‘Ticket Created Date Z-A’, ‘Last Reply Date A-Z’, and ‘Last Reply Date Z-A’.\u003C\u002Fli>\n\u003Cli>Search tickets by ticket ID, subject, and email address.\u003C\u002Fli>\n\u003Cli>Users and agents can still view a list of submitted tickets on the single ticket view page without logging in or registering.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Admin- Department:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Create\u002Fedit\u002Fdelete unlimited departments. One department supported in the free version.\u003C\u002Fli>\n\u003Cli>Assign a support agent to each department.\u003C\u002Fli>\n\u003Cli>Show\u002Fhide department field on the frontend ticket submission form.\u003C\u002Fli>\n\u003Cli>Add additional email notification addresses to each department.\u003C\u002Fli>\n\u003Cli>When a new ticket is submitted to a specific department, the assigned support agent and additional email addresses will receive email notifications.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Admin- Forms and Form Builder:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Create\u002Fedit\u002Fdelete unlimited forms with dedicated custom fields, features, and options. One form is supported in the free version.\u003C\u002Fli>\n\u003Cli>Add different forms with different and dedicated custom fields to different pages and receive support tickets.\u003C\u002Fli>\n\u003Cli>Dedicated shortcode for each form.\u003C\u002Fli>\n\u003Cli>Add unlimited custom fields (Pro Addon required).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Supported custom field types include:\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Textbox\u003C\u002Fli>\n\u003Cli>Email\u003C\u002Fli>\n\u003Cli>Number Box\u003C\u002Fli>\n\u003Cli>Textarea\u003C\u002Fli>\n\u003Cli>Dropdown\u002FSelect\u003C\u002Fli>\n\u003Cli>Radio Group\u003C\u002Fli>\n\u003Cli>Checkbox Group\u003C\u002Fli>\n\u003Cli>Hidden\u003C\u002Fli>\n\u003Cli>Date Picker\u003C\u002Fli>\n\u003Cli>Date and Time Picker\u003C\u002Fli>\n\u003Cli>Content (Supports HTML)\u003C\u002Fli>\n\u003Cli>Option to restrict custom fields to require login. Useful for asking sensitive information, like website login info.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Dedicated options for each form:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Add\u002Fedit\u002Fremove unlimited custom fields with field Name, Label, Placeholder, Error message, etc. (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Option to show the custom field on the Ticket submission or Reply form or both (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Option to add\u002Fremove custom field inputs on Email notifications (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Re-order all (core and custom) fields.\u003C\u002Fli>\n\u003Cli>Arrange\u002Frearrange all (core and custom) fields with 1-3 columns.\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable file upload.\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable Google reCAPTCHA.\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable email verification (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable WordPress posts suggestions when typing in the Subject field (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Add your own CSS classes for input fields and buttons.\u003C\u002Fli>\n\u003Cli>Add your own button texts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket View Page’s Sidebar Options:\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Option to add HTML supported content at the very top.\u003C\u002Fli>\n\u003Cli>Option to add HTML supported content at the very bottom.\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide ticket status\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide ticket created date\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide last updated date\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide user-submitted custom fields’ label and value for the initial message (when the ticket is created), not for replies.\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide other tickets by the user.\u003C\u002Fli>\n\u003Cli>Option to show number of other tickets by the user.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Email settings:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Support WordPress default email delivery system.\u003C\u002Fli>\n\u003Cli>Support dedicated SMTP for this plugin only.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Email templates:\u003C\u002Fh3>\n\u003Cp>Following customizable email templates are available with necessary placeholders:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>After a new ticket is created – Send to User\u003C\u002Fli>\n\u003Cli>After a new ticket is created – Send to Agent\u003C\u002Fli>\n\u003Cli>After a new ticket is created – Send to Additional email addresses\u003C\u002Fli>\n\u003Cli>After a ticket reply – Send to User\u003C\u002Fli>\n\u003Cli>After a ticket reply – Send to Agent\u003C\u002Fli>\n\u003Cli>After a ticket reply – Send to Additional email addresses\u003C\u002Fli>\n\u003Cli>Send pre-ticket closing notification to User\u003C\u002Fli>\n\u003Cli>Send pre-ticket closing notification to Agent\u003C\u002Fli>\n\u003Cli>Send closure notification to User after automatically closing tickets\u003C\u002Fli>\n\u003Cli>OTP Email\u003C\u002Fli>\n\u003Cli>When new user account created – Send to User\u003C\u002Fli>\n\u003Cli>(Any emails can be disabled by deactivating email templates.)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Automation with cron job (Pro Addon required):\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Send pre-ticket closing notification to the ticket submitter or the assigned agent after x (based on settings) number of days of the last reply.\u003C\u002Fli>\n\u003Cli>Close tickets automatically after x (based on settings) number of days of the last reply.\u003C\u002Fli>\n\u003Cli>Send email notification to the ticket submitter after closing a ticket automatically.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>How it works?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>After creating a new ticket, a unique ticket link URL will be generated with 2 unique and dedicated random IDs, and the ticket link URL will be sent to the submitter and support agent by email.\u003C\u002Fli>\n\u003Cli>With the unique ticket link URL, both the user\u002Fsubmitter and the support agent will be able to reply to the ticket without any login\u002Fregistration.\u003C\u002Fli>\n\u003Cli>When viewing and replying to tickets, 2 unique IDs will be verified to give access to the ticket.\u003C\u002Fli>\n\u003Cli>Ticket link URL will be sent with email notifications, and there is no other way to see the URL.\u003C\u002Fli>\n\u003Cli>Encrypted agent information on the ticket link URL to identify and verify the agent when replying as an agent.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Requirements:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>WordPress 5.5+\u003C\u002Fli>\n\u003Cli>PHP 7+\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Links\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fitem\u002Fguest-support-addon-for-wordpress\" rel=\"nofollow ugc\">Pro Addon\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fdocs\u002Fwordpress-plugins\u002Fguest-support-for-wordpress\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fcontact-support\" rel=\"nofollow ugc\">Contact Support\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Available Shortcodes\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Submit ticket form:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>[guest-support view=form id=1]\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Cp>\u003Cstrong>View single ticket:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>[guest-support view=ticket]\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Cp>\u003Cstrong>View list of tickets on front-end (Pro Addon required):\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>[guest-support view=tickets]\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch3>Third-Party Services\u003C\u002Fh3>\n\u003Cp>This plugin uses Google reCAPTCHA to enhance security by preventing spam and abuse on the support ticket submission forms.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Data Transmission\u003C\u002Fstrong>\u003Cbr \u002F>\nWhen Google reCAPTCHA is enabled, user interaction data with the reCAPTCHA may be transmitted to Google for verification purposes. Please note that no data from the actual support ticket forms is sent to Google.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Optional Usage\u003C\u002Fstrong>\u003Cbr \u002F>\nGoogle reCAPTCHA is an optional feature. If you do not wish to use it, you can disable it within the plugin settings.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Links to Google reCAPTCHA Service\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Ca href=\"https:\u002F\u002Fwww.google.com\u002Frecaptcha\u002Fabout\u002F\" rel=\"nofollow ugc\">Google reCAPTCHA\u003C\u002Fa>\u003Cbr \u002F>\n– \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Google Terms of Service\u003C\u002Fa>\u003Cbr \u002F>\n– \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Google Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Please review these terms and policies to understand how your interaction data with Google reCAPTCHA is handled. By enabling and using Google reCAPTCHA, you agree to these terms.\u003C\u002Fp>\n","Complete WordPress support ticket system. No login needed for users or agents. Includes spam protection, file uploads, and secure replies.",40,4354,100,3,"2025-12-06T08:38:00.000Z","6.9.4","5.5","7.0",[20,21,22,23,24],"customer-support","help-desk","support-system","support-ticket","ticket-support","https:\u002F\u002Fwww.rcatheme.com\u002Fitem\u002Fguest-support-for-wordpress","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fguest-support.1.3.0.zip",98,2,0,"2025-12-11 18:29:24","2026-03-15T15:16:48.613Z",[33,48],{"id":34,"url_slug":35,"title":36,"description":37,"plugin_slug":4,"theme_slug":38,"affected_versions":39,"patched_in_version":6,"severity":40,"cvss_score":41,"cvss_vector":42,"vuln_type":43,"published_date":30,"updated_date":44,"references":45,"days_to_patch":47},"CVE-2025-13660","guest-support-unauthenticated-user-email-disclosure-in-guestsupporthandler-ajax-endpoint","Guest Support \u003C= 1.2.3 - Unauthenticated User Email Disclosure in guest_support_handler AJAX Endpoint","The Guest Support plugin for WordPress is vulnerable to User Email Disclosure in versions up to, and including, 1.2.3. This is due to the plugin exposing a public AJAX endpoint that allows anyone to search for and retrieve user email addresses without any authentication or capability checks. This makes it possible for unauthenticated attackers to enumerate user accounts and extract email addresses via the guest_support_handler=ajax endpoint with the request=get_users parameter.",null,"\u003C=1.2.3","medium",5.3,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:N\u002FS:U\u002FC:L\u002FI:N\u002FA:N","Exposure of Sensitive Information to an Unauthorized Actor","2025-12-12 06:32:56",[46],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002F01299aba-0dff-47fd-9e90-ee84f00a0f3b?source=api-prod",1,{"id":49,"url_slug":50,"title":51,"description":52,"plugin_slug":4,"theme_slug":38,"affected_versions":53,"patched_in_version":54,"severity":40,"cvss_score":41,"cvss_vector":55,"vuln_type":56,"published_date":57,"updated_date":58,"references":59,"days_to_patch":47},"CVE-2025-5957","guest-support-complete-customer-support-ticket-system-for-wordpress-missing-authorization-to-unauthenticated-ticket-dele","Guest Support – Complete customer support ticket system for WordPress \u003C= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion","The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.","\u003C=1.2.2","1.2.3","CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:N\u002FS:U\u002FC:N\u002FI:L\u002FA:N","Missing Authorization","2025-07-07 00:00:00","2025-07-08 04:22:59",[60],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002Ff6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=api-prod",{"slug":62,"display_name":7,"profile_url":8,"plugin_count":47,"total_installs":11,"avg_security_score":27,"avg_patch_time_days":47,"trust_score":63,"computed_at":64},"rcatheme",99,"2026-04-04T02:13:44.326Z",[66,90,111,134,154],{"slug":67,"name":68,"version":69,"author":70,"author_profile":71,"description":72,"short_description":73,"active_installs":74,"downloaded":75,"rating":76,"num_ratings":77,"last_updated":78,"tested_up_to":79,"requires_at_least":80,"requires_php":81,"tags":82,"homepage":85,"download_link":86,"security_score":87,"vuln_count":88,"unpatched_count":29,"last_vuln_date":89,"fetched_at":31},"wp-ticket","Customer Support Ticket System & Helpdesk Plugin for WordPress","6.0.4","emarket-design","https:\u002F\u002Fprofiles.wordpress.org\u002Femarket-design\u002F","\u003Cblockquote>\n\u003Cp>\u003Cstrong>LIVE DEMO SITE\u003C\u002Fstrong>\u003Cbr \u002F>\n  \u003Ca href=\"https:\u002F\u002Fwpticketcom.emdplugins.com\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket Starter Demo Site\u003C\u002Fa>\u003Cbr \u002F>\n  Powerful | Easy to use | Beautiful\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.\u003C\u002Fp>\n\u003Cp>Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Introduction Video to get you started\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FGsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>RELATED PLUGINS YOU MAY LIKE\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fkcentercom.emdplugins.com\u002F\" rel=\"nofollow ugc\">Knowledge Center Starter\u003C\u002Fa> Great knowledge base software for helping your customers and employees to find answers faster.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsimcom.emdplugins.com\u002F\" rel=\"nofollow ugc\">Software Issue Manager Starter\u003C\u002Fa> The best in class issue and project management solution for successful projects.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsimpro.emdplugins.com\u002F\" rel=\"nofollow ugc\">Software Issue Manager Professional\u003C\u002Fa> Unleash Powerful Issue Management: Software Issue Manager Professional\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsiment.emdplugins.com\u002F\" rel=\"nofollow ugc\">Software Issue Manager Enterprise\u003C\u002Fa> Achieve Development Zen: Software Issue Manager Enterprise\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fespotlight-com.emdplugins.com\" rel=\"nofollow ugc\">Employee Spotlight Starter\u003C\u002Fa> Everything you need to display and manage staff profiles.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwpeasycontactcom.emdplugins.com\" rel=\"nofollow ugc\">WP Easy Contact Starter\u003C\u002Fa> Complete contact management solution to start, develop and grow your customer relationships.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Frequestaquote.emdplugins.com\u002F\" rel=\"nofollow ugc\">Request a quote Starter\u003C\u002Fa> The Best Sales Quoting software for WordPress.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwpticketpro.emdplugins.com\" rel=\"nofollow ugc\">WP Ticket Professional\u003C\u002Fa> Streamline Support Requests with WP Ticket Professional WordPress Plugin\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwpticketent.emdplugins.com\u002F\" rel=\"nofollow ugc\">WP Ticket Enterprise\u003C\u002Fa> Enhance Service Excellence with WP Ticket Enterprise\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Enterprise grade Customer Service Software & Support Ticket System Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-unleashes-revenue-generation-with-customer-support-plans\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Monetize Support with Support Plans\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-unveils-individual-dashboards-for-superior-support\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Empower Your Support Team\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-safeguards-your-support-ticket-form-with-honeypot-and-re-captcha\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Combat Spam Effectively\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-facilitates-seamless-attachment-sharing-for-support-tickets\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhanced Communication\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-consistent-interface-across-all-devices\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Seamless Support Anywhere, Anytime\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-customize-your-ticket-forms\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Create a seamless support experience that enhances customer satisfaction\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-customer-support-client-area\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Empower Users: Elevate User Engagement with WP Ticket\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-role-based-helpdesk-access-control\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Role Based Helpdesk Access Control\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-shared-helpdesk-ticket-inbox\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-frontend-support-ticket-and-agent-profile-editing\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhance overall system adoption and productivity.\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-empowers-field-level-permissions-for-controlled-helpdesk-access\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Secure helpdesk system by allowing you to control access rights\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-facilitates-team-based-resolution-for-faster-ticket-resolution\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Promote collaboration among staff\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-time-based-customer-support-automation\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Streamline support processes and reduce manual intervention\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-event-based-workflows-automate-customer-support-tasks\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Free up time for higher-priority tasks\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-flexible-organization-of-support-staff-across-multiple-departments\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Effective organization of support staff into distinct departments.\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-get-more-work-out-of-your-agents\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhance Support Agent Capabilities with Easy Customization\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-leverage-the-power-of-out-of-the-box-customizations\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Leverage the power of out-of-the-box customizations\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-widgets-display-recent-tickets-anywhere-on-your-helpdesk\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Showcase Latest Support Requests\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-streamlines-support-by-linking-similar-tickets-for-efficient-resolution\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhance Support Efficiency\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-flexible-categorization-for-enhanced-management\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Effortless Ticket Organization\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-enhance-customer-insights-with-custom-fields\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Integrate custom fields within WP Ticket\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-unleash-the-potential-of-custom-helpdesk-reports\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Create Custom Helpdesk Reports with WP Ticket WordPress Plugin\u003C\u002Fa> – Premium feature\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-arrange-actions-based-on-urgency-and-importance\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Arrange actions based on urgency and importance\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-efficient-consistent-helpdesk-conversations\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Streamlined HelpDesk Support Operations\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-stay-updated-instant-notifications-for-customers-and-agents\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Stay Informed: Real-Time Notifications for Customers and Agents\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fexpedite-customer-support-with-quick-searches\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Expedite customer support with quick searches\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Feffortlessly-pinpoint-issues-rapid-real-time-overview-of-essential-helpdesk-metrics\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Get a quick, real-time summary of the most important helpdesk metrics \u003C\u002Fa> – Premium feature\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-powerful-helpdesk-search-forms\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Powerful helpdesk search forms\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Ftrack-agent-performance-through-integrated-dashboard-in-wp-ticket\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Monitor Agent Performance via Integrated Dashboard in WP Ticket\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-ensure-accurate-and-up-to-date-information-in-all-platforms\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Save time and resources by eliminating manual data entry and updates\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-mailchimp-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Seamlessly integrate support processes with their email marketing strategy\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-microsoft-active-directory-ldap-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Automate updates and ensure consistent team data\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-smart-search-and-columns-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Combine multiple criteria for targeted information retrieval\u003C\u002Fa> – Add-on (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-import-export-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Simplify migration from other customer support systems\u003C\u002Fa> – Add-on (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-easy-digital-downloads-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Connect customer orders and products with support tickets\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-woocommerce-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Wp Ticket Woocommerce Addon\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-canned-responses-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\"> Elevate overall efficiency with WP Ticket’s Canned Responses Addon\u003C\u002Fa> – Add-on (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-incoming-email-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Clutter-free and streamlined customer support experience\u003C\u002Fa> – Add-on (Included in Ent only)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>PLUGIN LINKS\u003C\u002Fstrong>\u003Cbr \u002F>\n* \u003Ca href=\"https:\u002F\u002Fwpticketcom.emdplugins.com\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket Starter Demo Site\u003C\u002Fa>\u003Cbr \u002F>\n* \u003Ca href=\"https:\u002F\u002Fdocs.emdplugins.com\u002Fwp-ticket-community\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket Starter Documentation\u003C\u002Fa>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>This plugin’s code was generated by \u003Ca href=\"https:\u002F\u002Fwpappstudio.com\" rel=\"nofollow ugc\">WP App Studio\u003C\u002Fa> Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using \u003Ca href=\"https:\u002F\u002Fwpappstudio.com\u002Fquick-start\u002F\" rel=\"nofollow ugc\">WP App Studio\u003C\u002Fa> plugin and sell its designs by \u003Ca href=\"https:\u002F\u002Fwpappstudio.com\u002Fbecome-a-selldev-author\u002F\" rel=\"nofollow ugc\">becoming a SellDev author\u003C\u002Fa> \u003C\u002Fp>\n\u003C\u002Fblockquote>\n","Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.",500,53030,86,27,"2025-09-04T19:17:00.000Z","6.8.5","4.5","",[20,83,22,23,84],"helpdesk","ticket-system","https:\u002F\u002Femdplugins.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-ticket.6.0.4.zip",91,7,"2025-09-26 00:00:00",{"slug":91,"name":92,"version":93,"author":94,"author_profile":95,"description":96,"short_description":97,"active_installs":98,"downloaded":99,"rating":100,"num_ratings":28,"last_updated":101,"tested_up_to":102,"requires_at_least":103,"requires_php":81,"tags":104,"homepage":107,"download_link":108,"security_score":109,"vuln_count":14,"unpatched_count":28,"last_vuln_date":110,"fetched_at":31},"codebard-help-desk","CodeBard Help Desk","1.1.2","CodeBard","https:\u002F\u002Fprofiles.wordpress.org\u002Fcodebard\u002F","\u003Cp>Provide professional support to users in your own language with CodeBard Help Desk. \u003C\u002Fp>\n\u003Cp>\u003Ca href=\"http:\u002F\u002Fhelp-desk-demo.codebard.com\" rel=\"nofollow ugc\">Check out the Live Demo here\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Its professional features include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Users\u003C\u002Fli>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Unlimited Departments\u003C\u002Fli>\n\u003Cli>Multi Language\u003C\u002Fli>\n\u003Cli>Easy Language translation from WP admin\u003C\u002Fli>\n\u003Cli>English, Spanish (Intl.), Indian (Hindu) languages included\u003C\u002Fli>\n\u003Cli>Front End Tickets\u003C\u002Fli>\n\u003Cli>Front End Interface for Users\u003C\u002Fli>\n\u003Cli>Front End Interface for Support Admins and Agents\u003C\u002Fli>\n\u003Cli>Easy to Use\u003C\u002Fli>\n\u003Cli>Private Tickets\u003C\u002Fli>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Ticket and Reply Attachments\u003C\u002Fli>\n\u003Cli>Support Admins, Support Agents with separate permissions\u003C\u002Fli>\n\u003Cli>Easy ticket management\u003C\u002Fli>\n\u003Cli>Responsive\u003C\u002Fli>\n\u003Cli>Extensible\u003C\u002Fli>\n\u003Cli>Compatible with all Themes and Plugins\u003C\u002Fli>\n\u003Cli>Adapts to visuals of any Theme\u003C\u002Fli>\n\u003Cli>Hooks and Filters\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>In the \u003Ca href=\"http:\u002F\u002Fhelp-desk-demo.codebard.com\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!\u003C\u002Fp>\n\u003Cp>Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcb_p3_en-US.zip\" rel=\"nofollow ugc\">download this sample language file\u003C\u002Fa> to translate and then contact us from our \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcontact\" rel=\"nofollow ugc\">contact page\u003C\u002Fa> to get credited.\u003C\u002Fp>\n\u003Cp>Quickstart Guide is \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-for-wordpress-quickstart-guide\" rel=\"nofollow ugc\">here\u003C\u002Fa> and detailed manual is \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-for-wordpress-manual\" rel=\"nofollow ugc\">here\u003C\u002Fa>. All settings in your Plugin admin has detailed and easy to understand descriptions.\u003C\u002Fp>\n\u003Cp>\nFree support is available through Plugin forum, and Premium support is available through \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fsupport\" rel=\"nofollow ugc\">CodeBard site\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>If you have a WooCommerce store, get the \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-woocommerce-integration\" rel=\"nofollow ugc\">WooCommerce Integration Addon\u003C\u002Fa> to power up your Help Desk and provide professional support to your store’s customers easily:\u003C\u002Fp>\n\u003Cp>Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!\u003C\u002Fp>\n","Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features",10,5501,60,"2024-11-29T03:07:00.000Z","6.7.5","4.0",[21,22,105,106,84],"support-ticket-system","support-tickets","https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-for-wordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcodebard-help-desk.1.1.2.zip",49,"2025-02-14 00:00:00",{"slug":112,"name":113,"version":114,"author":115,"author_profile":116,"description":117,"short_description":118,"active_installs":119,"downloaded":120,"rating":121,"num_ratings":122,"last_updated":123,"tested_up_to":16,"requires_at_least":124,"requires_php":125,"tags":126,"homepage":130,"download_link":131,"security_score":132,"vuln_count":88,"unpatched_count":29,"last_vuln_date":133,"fetched_at":31},"fluent-support","Fluent Support – Helpdesk & Customer Support Ticket System","2.0.6","Shahjahan Jewel","https:\u002F\u002Fprofiles.wordpress.org\u002Ftechjewel\u002F","\u003Ch4>Super Fast, versatile, and feature-rich support and customer ticketing plugin for WordPress\u003C\u002Fh4>\n\u003Cp>Fluent Support is a versatile and feature-rich help desk and support plugin designed for WordPress. Helping you provide incredible support and manage customer queries right from your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>Fluent Support can match the premium features of SaaS solutions like Zendesk, Help Scout or FreshDesk all within your WordPress site and witthout any growth-tax.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FCqkgrF7JG5k?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>🔗 Official Website Link: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002F\" rel=\"nofollow ugc\">Official Website\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Join Our FB Community: \u003Ca href=\"https:\u002F\u002Ffacebook.com\u002Fgroups\u002Ffluentsupport\" rel=\"nofollow ugc\">FluentSupport Facebook Group\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Official 5 Minutes Guide: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002Ffluent-support-101\u002F\" rel=\"nofollow ugc\">Getting started in 5 minutes\u003C\u002Fa>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F29NRuKkVSSI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>Your Self-hosted Customer Support Desk in WordPress\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ffluentsupport.com\" rel=\"nofollow ugc\">Fluent Support\u003C\u002Fa> is a complete feature-rich customer support ticketing solution. It’s deemed as one of the simplest and fastest support ticketing plugins on WordPress by users.\u003C\u002Fp>\n\u003Cp>Manage your customer queries from different channels like contact form, support ticketing form, email, or from remote websites.\u003C\u002Fp>\n\u003Cp>Along with managing tickets, you can assign multiple agents with appropriate permission levels. Get detailed reports about your customers, agents, and increase the productivity of your overall customer support desk.\u003C\u002Fp>\n\u003Cp>From the ticket view, you can see a 360° view of your customers, including their previous tickets, address, purchase history, membership levels, etc. Your agents can focus on the real problems when they have all the data about a customer right inside the ticket.\u003C\u002Fp>\n\u003Cp>Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, etc. There are no limitations as you own your system and data.\u003C\u002Fp>\n\u003Ch4>Support FEATURES Every Business Needs\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>All-in-One Customer Support Solution\u003C\u002Fstrong>\u003Cbr \u002F>\nWith Fluent Support, you can centralize your customer support to track and respond to them efficiently. You can also keep your customers’ additional data, notes and track their overall stats.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multi-Channel Support Ticketing System: Bring customer support wherever your customers are with a Multi-Channel Support Ticketing System.\u003C\u002Fli>\n\u003Cli>Super fast and rich filter based support ticket management: Simplify support process with super fast and rich filter based ticket management.\u003C\u002Fli>\n\u003Cli>Track waiting times for your overall tickets: Respond to support tickets by tracking waiting time, so customers are satisfied from the get-go.\u003C\u002Fli>\n\u003Cli>Fluent Support scales with your business, be it more tickets, agents or customers. Pay a fixed price and avail all features without any hidden costs or paid add-ons. \u003Cstrong>We don’t believe in Add-ons.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Customer Support Portal\u003C\u002Fstrong>\u003Cbr \u002F>\nYour customers can open a support ticket from your website or use your website’s contact form. Customers can view all their previous tickets when they log on to your site. For public users, they can respond to a ticket by using a unique signed secure link so you can serve both public users and logged-in users.\u003C\u002Fp>\n\u003Cp>We’ve made \u003Cstrong>design improvements\u003C\u002Fstrong> and a whole new customizable block so your ticket portal looks as you need it. Make your support portal truly your own with a fully customizable portal with block editing enabled.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Segmentation and Reporting\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ability to segment tickets by Product: Find tickets fast using effective segmentation such as sorting by Products.\u003C\u002Fli>\n\u003Cli>Ability to segment tickets by Inbox: Sort tickets for specific Business if you have multiple inboxes added to Fluent Support.\u003C\u002Fli>\n\u003Cli>Customers can set the priority: Let customers set the Priority for their queries to better understand what needs attention.\u003C\u002Fli>\n\u003Cli>Admin\u002FSupport Agent can set the priority of a ticket: Agents can set their own Priorities so no support ticket goes missing or slips through.\u003C\u002Fli>\n\u003Cli>Adding note for internal use for a ticket: Save additional context for the new agent or ticket with Internal notes.\u003C\u002Fli>\n\u003Cli>Get detailed reports of your support agents and customers: Measure customer support performance at a glance and with unparalleled granularity.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>AI-Powered Customer Support (PRO)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support integrates OpenAI to enhance your customer support. These usages save time, improve communication, and improve your team’s performance.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Generate AI-crafted responses for efficiency.\u003C\u002Fli>\n\u003Cli>Choose Responses from suggested drafts.\u003C\u002Fli>\n\u003Cli>Customize prompts and fine-tune replies to match your brand’s voice.\u003C\u002Fli>\n\u003Cli>Quickly summarize messages to understand queries faster.\u003C\u002Fli>\n\u003Cli>Analyze the message tone to respond appropriately.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎉 Out-of-the-box Productivity Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom Automated and Manual workflows\u003C\u002Fli>\n\u003Cli>Send a response to multiple support tickets at once. Very useful for similar queries.\u003C\u002Fli>\n\u003Cli>Close support tickets by filtering tickets that are older than 20 days (as an example).\u003C\u002Fli>\n\u003Cli>Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control.\u003C\u002Fli>\n\u003Cli>Quickly edit a customer’s info from the ticket page or add a note for later usage.\u003C\u002Fli>\n\u003Cli>Get notified when multiple agents are engaging the same ticket.\u003C\u002Fli>\n\u003Cli>Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues.\u003C\u002Fli>\n\u003Cli>Mention agents to specific tickets to get the right people involved.\u003C\u002Fli>\n\u003Cli>GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time.\u003C\u002Fli>\n\u003Cli>Manual Time Tracking for tracking time spent on tickets and premium support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Built for Speed & Productivity\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is built to save time and make your customer support experience more pleasant. Built on top of VueJS & REST API as a Single Page Application, it’s one of the fastest customer ticketing systems available on WordPress.\u003C\u002Fp>\n\u003Cp>For each page transition, it does not load the full page. It only fetches the required data over AJAX and loads your UI instantly. It’s like magic (thanks to VueJS and REST API). We also made the UX super friendly, easy, and simple so your agents can get started within a couple of hours.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Fully Self-hosted and Open Source\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a complete GPL codebase and self-hosted system, Fluent Support is ready for any customization you may need. Explore the __ number of API end-points and hooks to build anything, including\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom dashboards\u003C\u002Fli>\n\u003Cli>Fully customizable ticket forms\u003C\u002Fli>\n\u003Cli>Host support portal on \u003Cstrong>headless\u003C\u002Fstrong> subdomain\u003C\u002Fli>\n\u003Cli>Setup custom self-managed email parser\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Fully GDPR Ready\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is a self-hosted WordPress plugin. You own your data, and no external SaaS connection is required to run your Support system with Fluent Support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Modern. Powerful. Super Fast\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built with VueJS and REST API as a Single-page Application.\u003C\u002Fli>\n\u003Cli>Fast-loading, lean interface so anyone can use it without any learning curve.\u003C\u002Fli>\n\u003Cli>Super easy-to-follow ticketing dashboard with visuals for essential data points to show your overall support performance.\u003C\u002Fli>\n\u003Cli>Separate DB Tables, and it doesn’t affect your WordPress page speed.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Seamless Integrations & Features (Pro)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support features and integrations that will help your business –\u003C\u002Fp>\n\u003Ch4>Seamless e-commerce support with WooCommerce & EDD:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Let your customers open a support ticket against an order so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your customers select a store product for the query.\u003C\u002Fli>\n\u003Cli>View your customer’s orders and purchase history from a ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Membership Support with WordPress Membership Plugins\u003C\u002Fh4>\n\u003Cp>If you have a membership site with Restrict Content Pro \u002F Paid Membership Pro \u002F Wishlist Member then we got your covered.\u003Cbr \u002F>\nWhen you view your member’s ticket you can see all the details of membership information so it’s super easy for you to give support to your customer.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your members open a support ticket so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View your customer’s membership history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Make your Learning Management System more interactive\u003C\u002Fh4>\n\u003Cp>If you have a LMS site running on LearnDash \u002F LifterLMS \u002F TutorLMS, then Fluent Support is a perfect solution. With the core integration with your LMS system data, you can view all the details about your student when supporting your students.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your learners open a support ticket so you know exactly what they want to know.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View learning history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Core BuddyPress\u002FBuddyBoss Support\u003C\u002Fh4>\n\u003Cp>With BuddyPress\u002FBuddyBoss integration, you can get a detailed overview about your community members from the same page of your support ticket overview.\u003C\u002Fp>\n\u003Cp>So you can \u003Cstrong>ALWAYS\u003C\u002Fstrong> respond with the right message!\u003C\u002Fp>\n\u003Ch4>Automate Smartly and Do More in Less Time\u003C\u002Fh4>\n\u003Cp>With the powerful Workflow (PRO) and Saved Replies feature (PRO) you can automatically send replies along with\u003Cbr \u002F>\n* Add internal notes\u003Cbr \u002F>\n* Set ticket priority\u003Cbr \u002F>\n* Assign appropriate support agents automatically\u003C\u002Fp>\n\u003Cp>With manual workflows, you can create a set of tasks and run those tasks on the selected filtered tickets. So you can automate multiple ticket actions with a single click.\u003C\u002Fp>\n\u003Ch4>Migrate From Other Support Plugins\u003C\u002Fh4>\n\u003Cp>If you are using any of the following Support plugins and want to migrate to this high performance and super fast support plugin then you can do that in a few minutes. We’ve built a super smooth migration module to make switching support desks a matter of a few minutes.\u003C\u002Fp>\n\u003Ch4> Migrate From Awesome Support – WordPress HelpDesk & Support Plugin\u003C\u002Fh4>\n\u003Cp>For Awesome Support   users the process is pretty simple. Just install Fluent Support, Configure with basic settings, create your agents and then follow the following steps\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the Awesome Support migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take few minutes depends on your support tickets size\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete Awesome Support Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support Dashboard.\u003C\u002Fli>\n\u003Cli>Resolve away!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Migrate From SupportCandy – Helpdesk & Support Ticket System\u003C\u002Fh4>\n\u003Cp>For Support Candy plugin users it’s also super easy to migrate to Fluent Support. Just install Fluent Support, configure with basic settings, create your agents and then follow the steps below,\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the SupportCandy migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take up to a few minutes depending on your support ticket size and volume in SupportCandy.\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete SupportCandy Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as it is. If you leave it then all data in SupportCandy will remain as it is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support plugin.\u003C\u002Fli>\n\u003Cli>Migration done from “SupportCandy – Helpdesk & Support Ticket System” to Fluent Support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reviews by WordPress Experts\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP0S5RKkSOhc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=980&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMrgbYAY9E9s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FtTyvYHK8hcA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FHxiJ6zLpbw8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FqncHY5GsVIU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Other Plugins By The Same Team\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-crm\u002F\" rel=\"ugc\">FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, and CRM Solution\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentform\u002F\" rel=\"ugc\">Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-tables\u002F\" rel=\"ugc\">Ninja Tables – Easiest Data Table Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-charts\u002F\" rel=\"ugc\">Ninja Charts – WordPress Charts and Graphs Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-payment-form\u002F\" rel=\"ugc\">Simple Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WP\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentforms-pdf\u002F\" rel=\"ugc\">PDF Generator For Fluent Forms – The Contact Form Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-smtp\u002F\" rel=\"ugc\">FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>Fluent Support is an open source project. You can view the full sources (unminified JS) and  contribute to the project on GitHub: https:\u002F\u002Fgithub.com\u002FWPManageNinja\u002Ffluent-support\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to several external services for various functionalities.\u003C\u002Fp>\n\u003Ch4>Spam Protection Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Google reCAPTCHA\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Google’s reCAPTCHA service to protect support forms and login pages from spam and abuse. It analyzes user interaction patterns and form data to verify authenticity.\u003Cbr \u002F>\nIt sends form submission data, interaction behavior, and IP address when reCAPTCHA is enabled.\u003Cbr \u002F>\nThis service is provided by Google: \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Migration Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Zendesk API (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Zendesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments from Zendesk servers.\u003Cbr \u002F>\nData exchanged includes Zendesk API credentials, ticket data, user details, and attachments.\u003Cbr \u002F>\nThis service is provided by Zendesk: \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fcustomers-partners\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002Fprivacy-notice\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Help Scout API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Help Scout’s API when the migration feature is used to import conversations. It sends API credentials and retrieves customer information, ticket conversations, and attachments.\u003Cbr \u002F>\nData exchanged includes Help Scout API access token, conversation data, customer details, and attachments.\u003Cbr \u002F>\nThis service is provided by Help Scout: \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Freshdesk API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Freshdesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments.\u003Cbr \u002F>\nData exchanged includes Freshdesk API credentials, ticket data, customer details, and conversation history.\u003Cbr \u002F>\nThis service is provided by Freshdesk: \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>JSHelpdesk Integration (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to your local JSHelpdesk installation when the migration feature is used. It accesses local files and data to import tickets and attachments into this plugin.\u003Cbr \u002F>\nData accessed includes local server files, ticket data, and customer information — all processed within your own server environment.\u003Cbr \u002F>\nNo external service connection is made for this integration.\u003C\u002Fp>\n\u003Ch4>Local Migration Tools\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Awesome Support and SupportCandy\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin includes migration tools for Awesome Support and SupportCandy plugins.\u003Cbr \u002F>\nThese tools access ticket and customer data directly from your WordPress database and perform all operations locally.\u003Cbr \u002F>\nNo external connections are established, and all processing occurs within your own server.\u003C\u002Fp>\n","Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.",10000,251222,90,62,"2026-03-06T13:22:00.000Z","5.6","7.4",[127,83,128,23,129],"customer-support-plugin","support-plugin","wordpress-support-ticket","https:\u002F\u002Ffluentsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffluent-support.2.0.6.zip",89,"2026-01-05 00:00:00",{"slug":135,"name":136,"version":137,"author":138,"author_profile":139,"description":140,"short_description":141,"active_installs":142,"downloaded":143,"rating":121,"num_ratings":144,"last_updated":145,"tested_up_to":102,"requires_at_least":146,"requires_php":18,"tags":147,"homepage":151,"download_link":152,"security_score":63,"vuln_count":47,"unpatched_count":29,"last_vuln_date":153,"fetched_at":31},"fb-messenger-live-chat","Live Chat with Messenger Customer Chat","1.5.0","Zotabox","https:\u002F\u002Fprofiles.wordpress.org\u002Fzotabox\u002F","\u003Cul>\n\u003Cli>Support your customers via Facebook Live Chat.\u003C\u002Fli>\n\u003Cli>Facebook Messenger has over 1 billion active monthly users\u003C\u002Fli>\n\u003Cli>Permanent chat history available for both store owner and customer\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Zotabox is a premium plugin with a 30 day free trial (no credit card req’d) and a 30 day money back guarantee for our package of 20+ promotional sales tools.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002F?utm_source=Wordpress&utm_medium=App&utm_campaign=Wordpress\" rel=\"nofollow ugc\">Zotabox\u003C\u002Fa> is an easy to use package of 20+ promotional sales tools for your website.\u003C\u002Fp>\n\u003Ch4>YOUR ZOTABOX PACKAGE INCLUDES:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Easy Popup – to promote your specials and increase your subscribers with custom images, timers and coupons\u003C\u002Fli>\n\u003Cli>Header Bar – to promote your specials and increase your subscribers. Countdown timer and coupons included.\u003C\u002Fli>\n\u003Cli>Landing Page Builder – create new landing pages with ease\u003C\u002Fli>\n\u003Cli>Slider – slide out box to promote specials, video, collect emails etc.\u003C\u002Fli>\n\u003Cli>Push Notifications – collect subscribers and send out push notifications\u003C\u002Fli>\n\u003Cli>Contact Form Builder – customize fields, departments, attach files, auto-response etc.\u003C\u002Fli>\n\u003Cli>Facebook Live Chat – Support your customers via Facebook\u003C\u002Fli>\n\u003Cli>Social Buttons – encourage followers to join your site\u003C\u002Fli>\n\u003Cli>Easy Store Locator – make it easy for your customers to find you\u003C\u002Fli>\n\u003Cli>Testimonial – have your customers promote for you\u003C\u002Fli>\n\u003Cli>Social Review – automatically display your latest facebook or google reviews\u003C\u002Fli>\n\u003Cli>Notification Box – fade in notification boxes to promote your products\u003C\u002Fli>\n\u003Cli>Stickers – promote latest news, new arrivals, blogs etc\u003C\u002Fli>\n\u003Cli>Promo Box – to promote sales, products, new arrivals\u003C\u002Fli>\n\u003Cli>Easy Banner – upload your custom image and link to any page\u003C\u002Fli>\n\u003Cli>Social Mobile Tools – so customers can contact you on mobile\u003C\u002Fli>\n\u003Cli>EU Cookie Notification – ask EU visitors to accept cookies\u003C\u002Fli>\n\u003Cli>Back to Top Buttons – enhanced, stylish back to top buttons\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Extra Features:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Zotabox is integrated with 20+ email service providers including Mailchimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc.\u003C\u002Fli>\n\u003Cli>Zotabox is also integrated with 20 + social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc.\u003C\u002Fli>\n\u003Cli>Add countdown timers, custom images, coupons, email capture fields to tools\u003C\u002Fli>\n\u003Cli>Loads asynchronously. Won’t slow down your website.\u003C\u002Fli>\n\u003Cli>No coding needed. Fully customizable.\u003C\u002Fli>\n\u003Cli>Google Analytics and Facebook Pixel Integration\u003C\u002Fli>\n\u003Cli>Custom CSS and Custom HTML available\u003C\u002Fli>\n\u003Cli>User-friendly and responsive design.\u003C\u002Fli>\n\u003Cli>Mobile friendly\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Targeting Rules Include:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Display on Certain Pages \u003C\u002Fli>\n\u003Cli>Time on Site\u003C\u002Fli>\n\u003Cli>Scroll Down Page\u003C\u002Fli>\n\u003Cli>Minimum Screen Size\u003C\u002Fli>\n\u003Cli>Exit Intent (for some tools)\u003C\u002Fli>\n\u003Cli>New, Returning Visitor\u003C\u002Fli>\n\u003Cli>Set Display\u002FExpire Date\u003C\u002Fli>\n\u003Cli>Geo Targeting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Premium Plans:\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Starter\u003C\u002Fstrong> – 3,000 customer visits per month. $9.99\u002Fmonth. Premium versions of all tools.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Express\u003C\u002Fstrong> – 15,000 customer visits per month. $19.99\u002Fmonth. Premium versions of all tools. Premium versions of all tools.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Platinum\u003C\u002Fstrong> – 150,000 customer visits per month – $49.99\u002Fmonth.\u003C\u002Fp>\n\u003Cp>All Plans include: multiple websites, multiple tools on same website, no branding, email service integration, custom CSS, custom images, google analytics integration etc.\u003C\u002Fp>\n\u003Cp>Guarantee: Get your first payment back if you do not increase your sales in 30 days.\u003C\u002Fp>\n\u003Cp>Custom Plans also available.\u003C\u002Fp>\n\u003Cp>See our \u003Ca href=\"https:\u002F\u002Fzotabox.com\u002Fmembership\u002Fpricing\" rel=\"nofollow ugc\">full pricing plan here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>Works great with \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecwid-shopping-cart\u002F\" rel=\"ugc\">Ecwid Shopping Cart plugin\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>To avoid conflicts with custom themes we recommend manually \u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002Fwordpress-woocommerce-embed-code-instructions\u002F\" rel=\"nofollow ugc\">embedding our code\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>ABOUT ZOTABOX\u003C\u002Fh4>\n\u003Cp>Zotabox is based in Hanoi, Vietnam. We have built high quality website marketing tools to increase your sales since 2013. Zotabox includes 20+ onsite tools to boost your sales and get more subscribers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> Zotabox is a 3rd party service provider. A Zotabox account will be created automatically and you can delete it at any time.\u003C\u002Fp>\n\u003Cp>You will receive important account, informational and promotional emails from us and remarketing ads via Google Adwords. For information to opt out of these ads and emails at any time, please visit \u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">our privacy page\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Arbitrary section 1\u003C\u002Fh3>\n","Support your customers via Facebook Messenger Live Chat conveniently from your own website.",3000,416438,212,"2025-04-14T06:17:00.000Z","3.0.1",[20,148,21,149,150],"facebook","live-chat","messenger","https:\u002F\u002Fzotabox.com\u002Fzbv2\u002Ffacebookchat?utm_source=wordpress.com&utm_medium=Facebook%20Live%20Chat&utm_campaign=ecommerce%20plugins&authuser=anonymous","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffb-messenger-live-chat.zip","2019-05-17 00:00:00",{"slug":155,"name":156,"version":157,"author":158,"author_profile":159,"description":160,"short_description":161,"active_installs":162,"downloaded":163,"rating":11,"num_ratings":88,"last_updated":164,"tested_up_to":165,"requires_at_least":166,"requires_php":81,"tags":167,"homepage":169,"download_link":170,"security_score":171,"vuln_count":47,"unpatched_count":29,"last_vuln_date":172,"fetched_at":31},"zendesk","Zendesk Support for WordPress","1.8.5","zendesk_official","https:\u002F\u002Fprofiles.wordpress.org\u002Fzendesk_official\u002F","\u003Cp>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Single sign on with Zendesk’s Remote Authentication\u003C\u002Fstrong>\u003Cbr \u002F>\nHave a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.\u003C\u002Fp>\n\u003Cp>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Turn your blog comments straight into Zendesk Support tickets, with one click\u003C\u002Fstrong>\u003Cbr \u002F>\nNeed to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. 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You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Access your tickets from your dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nFull access to your views, tickets (including custom fields) and comments. 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Sign up in just 30 seconds for a 30 day free \u003Ca href=\"http:\u002F\u002Fwww.zendesk.com\u002F?utm_source=wp&utm_medium=dl&utm_campaign=wppin\" title=\"Zendesk help desk software\" rel=\"nofollow ugc\">help desk software\u003C\u002Fa> trial with no credit card needed.\u003C\u002Fp>\n\u003Ch3>Publishing a new version of the plugin on wordpress.org\u003C\u002Fh3>\n\u003Cp>If you are a developer looking to release a new version of the plugin\u003Cbr \u002F>\nSee: https:\u002F\u002Fzendesk.atlassian.net\u002Fwiki\u002Fdisplay\u002FENG\u002FPublishing+new+versions+of+plugins+to+Wordpress.org\u003C\u002Fp>\n","Bring the helpdesk into your blog",2000,138079,"2023-09-05T01:01:00.000Z","6.3.8","2.9.2",[20,21,83,168,155],"support","http:\u002F\u002Fzendesk.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzendesk.1.8.5.zip",85,"2023-04-18 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