
GRT Ticket Security & Risk Analysis
wordpress.org/plugins/grt-ticketA support ticket system with real-time chat, email piping, custom fields, and Webhook integrations (Slack/Discord/Zapier).
Is GRT Ticket Safe to Use in 2026?
Generally Safe
Score 100/100GRT Ticket has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The grt-ticket plugin v1.2.4 exhibits a mixed security posture. On the positive side, it demonstrates strong adherence to secure coding practices in several key areas. The plugin has no recorded vulnerabilities or CVEs, indicating a potentially stable security history. Furthermore, the code shows excellent output escaping (98%), a low incidence of dangerous functions, and robust use of prepared statements for SQL queries (58%). The absence of critical or high severity taint analysis flows is also a very positive sign.
However, a significant concern lies in its attack surface. A substantial portion of its entry points, specifically 20 out of 21 total, lack authentication checks. This is primarily driven by a large number of AJAX handlers (20) that do not implement proper authorization. While there are 20 nonce checks present, their effectiveness is diminished if not properly implemented in conjunction with capability checks for all AJAX endpoints. The presence of file operations and external HTTP requests, though not inherently insecure, warrants careful scrutiny in conjunction with the lack of authentication on these entry points.
In conclusion, while grt-ticket v1.2.4 shows good internal coding hygiene regarding output escaping and SQL preparation, the overwhelming lack of authentication on its AJAX handlers presents a critical security risk. This vast unprotected attack surface significantly outweighs the positive aspects and makes the plugin vulnerable to unauthorized actions if not immediately addressed by adding proper authentication and authorization checks to all its AJAX endpoints.
Key Concerns
- Large attack surface without auth checks (AJAX)
- High number of AJAX handlers without auth checks
- File operations present
- External HTTP requests present
GRT Ticket Security Vulnerabilities
GRT Ticket Release Timeline
GRT Ticket Code Analysis
SQL Query Safety
Output Escaping
Data Flow Analysis
GRT Ticket Attack Surface
AJAX Handlers 20
Shortcodes 1
WordPress Hooks 15
Scheduled Events 2
Maintenance & Trust
GRT Ticket Maintenance & Trust
Maintenance Signals
Community Trust
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GRT Ticket Developer Profile
6 plugins · 10 total installs
How We Detect GRT Ticket
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/grt-ticket/assets/grt-ticket.css/wp-content/plugins/grt-ticket/assets/grt-ticket.js/wp-content/plugins/grt-ticket/admin/build/assets/index-*.js/wp-content/plugins/grt-ticket/admin/build/assets/index-*.css/wp-content/plugins/grt-ticket/assets/grt-ticket.jsgrt-ticket/assets/grt-ticket.css?ver=grt-ticket/assets/grt-ticket.js?ver=grt-ticket/admin/build/assets/index.js?ver=grt-ticket/admin/build/assets/index.css?ver=HTML / DOM Fingerprints
grt-ticket-chat-containergrt-ticket-chat-messagegrt-ticket-chat-inputgrt-ticket-admin-ticket-listgrt-ticket-settings-section<!-- GRT Ticket Admin UI -->data-grt-ticket-chatdata-grt-ticket-ticket-iddata-grt-ticket-user-idgrtTicketDatagrtTicketAdmin/wp-json/grt-ticket/v1/tickets/wp-json/grt-ticket/v1/chat[grt_ticket_chat][grt_ticket_support]