Gleap Security & Risk Analysis

wordpress.org/plugins/gleap

All-in-one customer feedback tool for websites. Learn more at https://www.gleap.io

300 active installs v13.0.10 PHP + WP 5.0.0+ Updated Aug 26, 2025
bug-reportingbug-trackingfeedbacksupportuser-feedback
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Download
Safety Verdict

Is Gleap Safe to Use in 2026?

Generally Safe

Score 100/100

Gleap has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 7mo ago
Risk Assessment

The static analysis of Gleap v13.0.10 reveals a generally strong security posture. The absence of dangerous functions, reliance on prepared statements for all SQL queries, and proper output escaping are significant strengths. Furthermore, the plugin has no recorded vulnerabilities, which is a positive indicator. However, there are a few areas that warrant attention. The plugin makes one external HTTP request, which could be a vector for issues if not handled securely (though no specific issues are flagged in the provided data). Crucially, the complete lack of nonce checks and capability checks across all entry points is a significant concern. While the attack surface appears to be zero, this absence of authorization and integrity checks means that if any entry points were to be discovered or introduced in the future, they would be inherently unprotected.

Key Concerns

  • No nonce checks on entry points
  • No capability checks on entry points
  • Single external HTTP request (potential risk)
Vulnerabilities
None known

Gleap Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Gleap Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
0
0 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
1
Bundled Libraries
0
Attack Surface

Gleap Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 10
actionadmin_headadmin\class-gleap-admin.php:169
actionplugins_loadedincludes\class-gleap.php:142
actionadmin_enqueue_scriptsincludes\class-gleap.php:157
actionadmin_enqueue_scriptsincludes\class-gleap.php:158
actionadmin_initincludes\class-gleap.php:161
actioncarbon_fields_register_fieldsincludes\class-gleap.php:163
actionafter_setup_themeincludes\class-gleap.php:164
actionget_footerincludes\class-gleap.php:178
actionwp_enqueue_scriptsincludes\class-gleap.php:179
actiongleap_send_custom_eventpublic\class-gleap-public.php:57
Maintenance & Trust

Gleap Maintenance & Trust

Maintenance Signals

WordPress version tested6.8.5
Last updatedAug 26, 2025
PHP min version
Downloads10K

Community Trust

Rating100/100
Number of ratings8
Active installs300
Developer Profile

Gleap Developer Profile

Lukas Böhler

1 plugin · 300 total installs

94
trust score
Avg Security Score
100/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Gleap

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/gleap/assets/css/gleap.css/wp-content/plugins/gleap/assets/js/gleap.js/wp-content/plugins/gleap/assets/js/gleap-init.js
Version Parameters
gleap/assets/css/gleap.css?ver=gleap/assets/js/gleap.js?ver=gleap/assets/js/gleap-init.js?ver=

HTML / DOM Fingerprints

CSS Classes
gleap-widgetgleap-feedback-buttongleap-chat-wrapper
HTML Comments
<!-- Gleap widget -->
Data Attributes
data-gleap-tokendata-gleap-app-id
JS Globals
window.Gleapvar GleapInit
FAQ

Frequently Asked Questions about Gleap