
Freshworks CRM Security & Risk Analysis
wordpress.org/plugins/freshworks-crmAccelerate revenue growth with the 360° CRM solution. Generate 10X more leads & opportunities and win deals with personalized customer conversatio …
Is Freshworks CRM Safe to Use in 2026?
Generally Safe
Score 85/100Freshworks CRM has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The 'freshworks-crm' plugin version 1.0 exhibits a seemingly strong security posture based on the static analysis. There are no identified entry points like AJAX handlers, REST API routes, or shortcodes, and no external dependencies or file operations. This significantly reduces the potential attack surface. The code also adheres to secure coding practices by exclusively using prepared statements for SQL queries, which is a critical measure against SQL injection vulnerabilities. The absence of dangerous functions and recorded vulnerabilities further contributes to a positive security assessment.
Key Concerns
- Output escaping only 33% proper
- No nonce checks
- No capability checks
Freshworks CRM Security Vulnerabilities
Freshworks CRM Release Timeline
Freshworks CRM Code Analysis
Output Escaping
Freshworks CRM Attack Surface
WordPress Hooks 4
Maintenance & Trust
Freshworks CRM Maintenance & Trust
Maintenance Signals
Community Trust
Freshworks CRM Alternatives
Freshchat
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Integration for Freshsales – Contact Form 7, WPForms, Elementor, Gravity Forms and More
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Connect Contact Form 7, WPForms, Elementor Forms, Gravity Forms, and more form submissions with Freshsales CRM.
Freshworks CRM Developer Profile
2 plugins · 40 total installs
How We Detect Freshworks CRM
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/freshworks-crm/library/css/configuration-page.css/wp-content/plugins/freshworks-crm/library/js/add-trackevent.jsfreshwork-crm-enable-chatHTML / DOM Fingerprints
switchsliderroundchat