Freshworks CRM Security & Risk Analysis

wordpress.org/plugins/freshworks-crm

Accelerate revenue growth with the 360° CRM solution. Generate 10X more leads & opportunities and win deals with personalized customer conversatio …

30 active installs v1.0 PHP + WP 5.2+ Updated Jul 28, 2021
creating-contactsfreshworksfreshworks-crm-integration
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Freshworks CRM Safe to Use in 2026?

Generally Safe

Score 85/100

Freshworks CRM has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 4yr ago
Risk Assessment

The 'freshworks-crm' plugin version 1.0 exhibits a seemingly strong security posture based on the static analysis. There are no identified entry points like AJAX handlers, REST API routes, or shortcodes, and no external dependencies or file operations. This significantly reduces the potential attack surface. The code also adheres to secure coding practices by exclusively using prepared statements for SQL queries, which is a critical measure against SQL injection vulnerabilities. The absence of dangerous functions and recorded vulnerabilities further contributes to a positive security assessment.

Key Concerns

  • Output escaping only 33% proper
  • No nonce checks
  • No capability checks
Vulnerabilities
None known

Freshworks CRM Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Version History

Freshworks CRM Release Timeline

v1.0Current
Code Analysis
Analyzed Mar 16, 2026

Freshworks CRM Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
2
1 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

33% escaped3 total outputs
Attack Surface

Freshworks CRM Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 4
filterscript_loader_tagfreshworks-crm-integration.php:32
actionwp_enqueue_scriptsfreshworks-crm-integration.php:47
actionadmin_menufreshworks-crm-integration.php:56
actionadmin_initfreshworks-crm-integration.php:78
Maintenance & Trust

Freshworks CRM Maintenance & Trust

Maintenance Signals

WordPress version tested5.7.15
Last updatedJul 28, 2021
PHP min version
Downloads2K

Community Trust

Rating20/100
Number of ratings1
Active installs30
Developer Profile

Freshworks CRM Developer Profile

joekurian

2 plugins · 40 total installs

84
trust score
Avg Security Score
85/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Freshworks CRM

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/freshworks-crm/library/css/configuration-page.css/wp-content/plugins/freshworks-crm/library/js/add-trackevent.js
Script Paths
freshwork-crm-enable-chat

HTML / DOM Fingerprints

CSS Classes
switchsliderround
Data Attributes
chat
FAQ

Frequently Asked Questions about Freshworks CRM