[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fINFJrQp5RUM3hihq9rPZ7H1GnqTZI9CZl5CA4Gqtr4k":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":13,"tags":16,"homepage":22,"download_link":23,"security_score":24,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26,"vulnerabilities":27,"developer":28,"crawl_stats":25,"alternatives":33,"analysis":133,"fingerprints":171},"first-contact-chatbots","First Contact Chatbots","1.0","firstcontactchatbots","https:\u002F\u002Fprofiles.wordpress.org\u002Ffirstcontactchatbots\u002F","\u003Cp>Using input forms you can have a real chatbot working for your website in minutes!\u003C\u002Fp>\n\u003Cp>Free chatbot package includes:\u003C\u002Fp>\n\u003Cp>*One chatbot\u003Cbr \u002F>\n*500\u002FMonth chat\u002Fapi requests\u003Cbr \u002F>\n*E-mail support\u003Cbr \u002F>\n*API endpoint access\u003Cbr \u002F>\n*Company information\u003Cbr \u002F>\n*30 departments\u003Cbr \u002F>\n*30 staff members\u003Cbr \u002F>\n*30 products or services\u003Cbr \u002F>\n*40 keywords\u003Cbr \u002F>\n*Chat box web widget\u003Cbr \u002F>\n*Interactions analytics\u003Cbr \u002F>\n*Interactions log panel\u003C\u002Fp>\n\u003Cp>For more information, visit https:\u002F\u002Ffirstcontactchatbots.com\u003C\u002Fp>\n","First Contact Chatbots keeps your valuable time away from configuring and setting up a working chatbot. Just put your company information in forms and …",0,827,"","5.8.13","4.5.0",[17,18,19,20,21],"chat-bot","chat-widget","chatbot","free-chatbot","virtual-assistant","https:\u002F\u002Ffirstcontactchatbots.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffirst-contact-chatbots.1.0.zip",100,null,"2026-03-15T10:48:56.248Z",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":29,"total_installs":11,"avg_security_score":24,"avg_patch_time_days":30,"trust_score":31,"computed_at":32},1,30,94,"2026-04-04T03:50:12.607Z",[34,56,71,95,114],{"slug":35,"name":36,"version":37,"author":35,"author_profile":38,"description":39,"short_description":40,"active_installs":41,"downloaded":42,"rating":43,"num_ratings":44,"last_updated":45,"tested_up_to":46,"requires_at_least":15,"requires_php":13,"tags":47,"homepage":50,"download_link":51,"security_score":52,"vuln_count":53,"unpatched_count":11,"last_vuln_date":54,"fetched_at":55},"collectchat","Chatbot for WordPress by Collect.chat ⚡️","2.4.9","https:\u002F\u002Fprofiles.wordpress.org\u002Fcollectchat\u002F","\u003Cp>Connect with your website visitors for free using a chatbot widget. This chatbot WordPress plugin from Collect.chat is the easiest way to add a chat widget to your site. Watch your conversions skyrocket with customer communication in real-time and zero effort on your side.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>TOP 10 BENEFITS:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Chat with visitors 24\u002F7, even while you sleep\u003C\u002Fli>\n\u003Cli>Convert them into paying customers\u003C\u002Fli>\n\u003Cli>Generate & qualify your leads on autopilot\u003C\u002Fli>\n\u003Cli>Engage your visitors and collect critical feedback\u003C\u002Fli>\n\u003Cli>Grow your email list and subscriber base\u003C\u002Fli>\n\u003Cli>Guide and educate your customers with interactive FAQ\u003C\u002Fli>\n\u003Cli>Allow contacts to set appointments\u003C\u002Fli>\n\u003Cli>Notify the sales team about hot leads\u003C\u002Fli>\n\u003Cli>Interact with each and every website visitor\u003C\u002Fli>\n\u003Cli>Automate your customer support 100%\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FXuU0kC5Tnuo?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>Actively being used on \u003Cstrong>15,000+ websites\u003C\u002Fstrong> including Airbnb, Techstars, Saudi and UK governments, Bank of Bhutan.\u003C\u002Fp>\n\u003Cp>Our bot widgets are being used on all web platforms like WordPress including Wix, Squarespace, Shopify, Woocomerce. It’s also compatible with page builders like Elementor, Divi, Beaver, WP Bakery, Gutenberg Blocks, Visual Composer, Themify etc. It’s useful as a contact bot, a feedback bot, a survey bot, an FAQ bot and more. You are in total control of the conversational bot.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>USE-CASES OF CHATBOT\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lead Generation via chat inside websites.\u003C\u002Fstrong> There is no better way to interact with visitors and grab their contact information, than an interactive chatbot. The human-friendly bot is capable of changing the conversation flow depending on user interaction. It gets you the data to drive email campaigns and marketing programs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Appointment booking using the chatbot.\u003C\u002Fstrong> Don’t go back and forth emails between a customer to find the right time to book a call. Do it on the spot. Our appointment booking shows the times that you are available in their timezone. All they have to do is pick a time and you will get the event saved on Google Calendar.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automating data collection with chatbot integrations.\u003C\u002Fstrong> With too many information coming in, it’s vital to organise and work on each inquiry, one at a time. This where the integrations play a part. On top of getting email notifications, you can send the data to Google Sheets, or a CRM of your choice like Hubspot or even create a support ticket in, let’s say FreshDesk.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Substitute a dedicated livechat team and save money.\u003C\u002Fstrong> Having a livechat team available 24×7 would be awesome. But many small businesses can’t do that. This is why we recommend using a chatbot on the website. The first touch point is from the chatbot and then based on the lead qualification system, you can decide whether or not guide the user to a live chat system or not. This approach has saved a lot of time and $$$ for our end customers.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Survey and Feedback collection.\u003C\u002Fstrong> There is no nice way to do a survey or ask for feedback. It’s one of the hardest tasks to get people to fill them in. However, our customers have had more success with our interactive chatbots. The completion rate on our chatbot tool is higher than most of our competitors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>We provide full customer support to help you achieve your goals. Here’s what our customer’s had to say:\u003C\u002Fp>\n\u003Ch3>Real Testimonials\u003C\u002Fh3>\n\u003Cblockquote>\n\u003Cp>“Collect.chat has been super useful for us and we have certainly seen a growth in our subscriptions per month. With the contribution of this widget, we have even seen an average 30% increase in the total monthly subscriptions.”\u003Cbr \u002F>\n  ★★★★★\u003Cbr \u002F>\n  — Evi Katsoulieri, GrowthRocks\u003C\u002Fp>\n\u003Cp>“The templates are amazing. Very easy to setup and very powerful. Its a great services that its the equivalent of having a 24\u002F7 employee that does a great onboarding experience for your prospects.”\u003Cbr \u002F>\n  ★★★★★\u003Cbr \u002F>\n  — Victor Bustillos, Webjoy\u003C\u002Fp>\n\u003Cp>“My workflow is simplified by replacing Drift, Intercom, Typeform into one tool — Collect.chat!”\u003Cbr \u002F>\n  ★★★★★\u003Cbr \u002F>\n  — Saran Kumar, Yatramantra\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>\u003Cstrong>INDUSTRY-WISE USES OF CHATBOT\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>As long as you have a website and rely upon it get traffic and business, then you could benefit from a chatbot. Our bots are highly customizable. You design the conversation and you are in total control. If you are in B2B or B2C, you will have a need to tap into website traffic. Following are the major industries where we have created chatbot templates for our users:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chatbots for Freelancers\u003C\u002Fli>\n\u003Cli>Chatbots for Restaurants\u003C\u002Fli>\n\u003Cli>Chatbots for GYM\u003C\u002Fli>\n\u003Cli>Chatbots for Real Estate\u003C\u002Fli>\n\u003Cli>Chatbots for Mortgage\u003C\u002Fli>\n\u003Cli>Chatbots for School\u003C\u002Fli>\n\u003Cli>Chatbots for Insurance\u003C\u002Fli>\n\u003Cli>Chatbots for Ecommerce\u003C\u002Fli>\n\u003Cli>Chatbots for Abroad Studies\u003C\u002Fli>\n\u003Cli>Chatbots for Travel\u003C\u002Fli>\n\u003Cli>Chatbots for Tourism\u003C\u002Fli>\n\u003Cli>Chatbots for Art Gallery\u003C\u002Fli>\n\u003Cli>Chatbots for Exhibition and Museum\u003C\u002Fli>\n\u003Cli>Chatbots for Recording Studio\u003C\u002Fli>\n\u003Cli>Chatbots for Delivery Service\u003C\u002Fli>\n\u003Cli>Chatbots for Small Businesses\u003C\u002Fli>\n\u003Cli>Chatbots for Agencies\u003C\u002Fli>\n\u003Cli>Chatbots for Influencers\u003C\u002Fli>\n\u003Cli>Chatbots for Consultants\u003C\u002Fli>\n\u003Cli>Chatbots for Personal Trainers\u003C\u002Fli>\n\u003Cli>Chatbots for Personal Coaches\u003C\u002Fli>\n\u003Cli>Chatbots for MLM sales\u003C\u002Fli>\n\u003Cli>Chatbots for Brick-and-mortar shops\u003C\u002Fli>\n\u003Cli>Chatbots for Drone Marketing\u003C\u002Fli>\n\u003Cli>Chatbots for Digital Agencies\u003C\u002Fli>\n\u003Cli>Chatbots for Digital Marketers\u003C\u002Fli>\n\u003Cli>Chatbots for Service Company\u003C\u002Fli>\n\u003Cli>Chatbots for Co-working\u003C\u002Fli>\n\u003Cli>Chatbots for Designers\u003C\u002Fli>\n\u003Cli>Chatbots for Entrepreneurs\u003C\u002Fli>\n\u003Cli>Chatbots for Education\u003C\u002Fli>\n\u003Cli>Chatbots for Online Courses\u003C\u002Fli>\n\u003Cli>Chatbots for Legal Services\u003C\u002Fli>\n\u003Cli>Chatbots for FAQ website\u003C\u002Fli>\n\u003Cli>Chatbots for Hiring and Recruitment Services\u003C\u002Fli>\n\u003Cli>Chatbots for Interview\u003C\u002Fli>\n\u003Cli>Chatbots for NGO and Non-profits\u003C\u002Fli>\n\u003Cli>Chatbots for Wedding Planner\u003C\u002Fli>\n\u003Cli>Chatbots for Event Organising\u003C\u002Fli>\n\u003Cli>Chatbots for Hospitals\u003C\u002Fli>\n\u003Cli>Chatbots for Clinics\u003C\u002Fli>\n\u003Cli>Chatbots for Doctors\u003C\u002Fli>\n\u003Cli>Chatbots for Spare Parts\u003C\u002Fli>\n\u003Cli>Chatbots for Automobile\u003C\u002Fli>\n\u003Cli>Chatbots for Bakery\u003C\u002Fli>\n\u003Cli>Chatbots for Pastry\u003C\u002Fli>\n\u003Cli>Chatbots for Packaging Service\u003C\u002Fli>\n\u003Cli>Chatbots for Logistics\u003C\u002Fli>\n\u003Cli>Chatbots for Career Guidance\u003C\u002Fli>\n\u003Cli>Chatbots for Yoga Class\u003C\u002Fli>\n\u003Cli>Chatbots for Mobile app\u003C\u002Fli>\n\u003Cli>Chatbots for SEO Service\u003C\u002Fli>\n\u003Cli>Chatbots for Videographers\u003C\u002Fli>\n\u003Cli>Chatbots for Photographers\u003C\u002Fli>\n\u003Cli>Chatbots for Nurseries and Garden\u003C\u002Fli>\n\u003Cli>Chatbots for Hair Salon\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>ALL OUR FEATURES IN NUTSHELL:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Drag and drop chatbot builder\u003C\u002Fli>\n\u003Cli>No coding involved\u003C\u002Fli>\n\u003Cli>50+ chatbot templates to help you jumpstart\u003C\u002Fli>\n\u003Cli>16 message types to help you make the conversation\u003C\u002Fli>\n\u003Cli>Design the bot to match your website\u003C\u002Fli>\n\u003Cli>Copy-paste to make the bot live (It's just plug 'n play)\u003C\u002Fli>\n\u003Cli>Add Youtube videos or images to the chat\u003C\u002Fli>\n\u003Cli>Get instant email notifications\u003C\u002Fli>\n\u003Cli>Collect data in Google Sheets\u003C\u002Fli>\n\u003Cli>Send data to any tool using Zapier\u003C\u002Fli>\n\u003Cli>Schedule appointments with the customer in chat\u003C\u002Fli>\n\u003Cli>Integrate with Google Calendar\u003C\u002Fli>\n\u003Cli>Send user from chatbot to Whatsapp\u003C\u002Fli>\n\u003Cli>Also, redirect the user to Facebook Messenger\u003C\u002Fli>\n\u003Cli>Add live chat support using tawk.to link\u003C\u002Fli>\n\u003Cli>Use a shortcode to embed chatbot in WP posts or pages\u003C\u002Fli>\n\u003Cli>Share your chatbot using a unique link\u003C\u002Fli>\n\u003Cli>Multiple triggers (time trigger, exit trigger, scroll trigger)\u003C\u002Fli>\n\u003Cli>Show bot based on – country, device, date & time, URL and more\u003C\u002Fli>\n\u003Cli>Block spammy visitors\u003C\u002Fli>\n\u003Cli>SMS verification when collecting phone number\u003C\u002Fli>\n\u003Cli>Send email notifications to multiple members of your team\u003C\u002Fli>\n\u003Cli>Track your bot in Google Analytics and FB analytics\u003C\u002Fli>\n\u003Cli>Get live metrics and insights about customer interactions\u003C\u002Fli>\n\u003Cli>chat is a GDPR compliant chatbot\u003C\u002Fli>\n\u003Cli>One account. Unlimited bots!\u003C\u002Fli>\n\u003Cli>Developer options are available to customise the chatbot further.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>WHY USE COLLECT.CHAT?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>INCREASE SALES\u003C\u002Fh4>\n\u003Cp>Understanding the pain points of your customers is the first step towards building a great rapport with them. Once you have that, making a sale is easier.\u003C\u002Fp>\n\u003Ch4>Engage your Customers\u003C\u002Fh4>\n\u003Cp>The key to the success of your Website is to keep your visitors engaged. The more time they spent on your website, the more likely they will become paying customers.\u003C\u002Fp>\n\u003Ch4>Take UX to the next Level\u003C\u002Fh4>\n\u003Cp>Having an awesome User experience helps to establish an early emotional connection with your visitor. Our conversational form adds a certain delight for the visitor that achieves reliability.\u003C\u002Fp>\n\u003Ch4>Boost Conversions\u003C\u002Fh4>\n\u003Cp>When you get the contact information of every single visitor on your website, you have an opportunity to convert each and every one of them.\u003C\u002Fp>\n\u003Ch4>Don’t let your business sleep\u003C\u002Fh4>\n\u003Cp>The fully automated chat bot will collect leads even when all of your sales reps are asleep or on vacation. Don’t let your business sleep ever.\u003C\u002Fp>\n\u003Ch4>Insure your Paid Traffic\u003C\u002Fh4>\n\u003Cp>Capturing email addresses is essential when you pay for the traffic to your website. Collect.chat acts as the insurance policy for your paid traffic.\u003C\u002Fp>\n\u003Ch4>Powerful Data Metrics\u003C\u002Fh4>\n\u003Cp>Collect.chat visually displays your data. Through our in-depth analysis, you will understand the requirements of your customers and thus improve your service.\u003C\u002Fp>\n\u003Ch4>Copy-Paste to Install\u003C\u002Fh4>\n\u003Cp>To install Collect.chat’s wp chatbot on your website, all you have to do is copy and paste the snippet code. It is a one-time process.\u003C\u002Fp>\n\u003Ch4>Make a Chatbot in Minutes\u003C\u002Fh4>\n\u003Cp>Nobody has ever made chatbot making as easy as Collect.chat. Using our simple drag-and-drop approach you can design and script a chatbot in minutes.\u003Cbr \u002F>\n \u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJhcqBT0W6VQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>You can translate the chatbot into any language (over 180 of them). So you can make:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>English chatbot\u003C\u002Fli>\n\u003Cli>Spanish chatbot\u003C\u002Fli>\n\u003Cli>Portuguese chatbot\u003C\u002Fli>\n\u003Cli>Arabic chatbot\u003C\u002Fli>\n\u003Cli>Chinese chatbot\u003C\u002Fli>\n\u003Cli>Danish chatbot\u003C\u002Fli>\n\u003Cli>Dutch chatbot\u003C\u002Fli>\n\u003Cli>French chatbot\u003C\u002Fli>\n\u003Cli>German chatbot\u003C\u002Fli>\n\u003Cli>Hebrew chatbot\u003C\u002Fli>\n\u003Cli>Hindi chatbot\u003C\u002Fli>\n\u003Cli>Italian chatbot\u003C\u002Fli>\n\u003Cli>Japanese chatbot\u003C\u002Fli>\n\u003Cli>Korean chatbot\u003C\u002Fli>\n\u003Cli>Persian chatbot\u003C\u002Fli>\n\u003Cli>Polish chatbot\u003C\u002Fli>\n\u003Cli>Romanian chatbot\u003C\u002Fli>\n\u003Cli>Russian chatbot\u003C\u002Fli>\n\u003Cli>Swedish chatbot\u003C\u002Fli>\n\u003Cli>RTL languages are supported!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>WHY COLLECT.CHAT IS BETTER THAN OTHER PLUGINS?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>There are plenty of chatbot solutions in the WordPress plugins marketplace like ArtiBot, WP Chatbot, Botsify, Cliengo, Tidio, Clientify, Acobot, Instabot, Chatbot Botnation, Chatfuel, Bot Libre and GoBot and more. Many of them do not have the advanced features like Zapier integration, Appointment booking, Google sheet integrations, etc. We rank #1 when it comes to the ease of making a chatbot. You have ready-made templates and also customer support is at our heart. Our success lies in your success. That’s what we believe in. We offer the user experience to your customers through our chatbot.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>WHICH INTEGRATIONS ARE SUPPORTED IN COLLECT.CHAT?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>You can send the data to any third-party app of your choice. We support webhooks and Zapier connections, so we are a 100% integration-friendly product. Once a connection is made, the bot will push the data to the app without any delay. Our native integrations include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Zapier integration\u003C\u002Fli>\n\u003Cli>Google Sheets – to get all your data in one place\u003C\u002Fli>\n\u003Cli>Google Calendar – for managing your appointments\u003C\u002Fli>\n\u003Cli>MailChimp – to grow your email list\u003C\u002Fli>\n\u003Cli>Webhooks – to send data your server or custom app\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>With the power of Zapier (or even Integromat), you can also integrate with the following tools:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Get SMS notifications for chatbot response through Zapier\u003C\u002Fli>\n\u003Cli>Husbpot – for building customer relationships\u003C\u002Fli>\n\u003Cli>Salesforce – enterprise grade customer management\u003C\u002Fli>\n\u003Cli>Constant Contact – for email marketing\u003C\u002Fli>\n\u003Cli>AWeber – email marketing for small businesses\u003C\u002Fli>\n\u003Cli>ActiveCampaign – for Marketing automation\u003C\u002Fli>\n\u003Cli>AgileCRM – CRM for small businesses\u003C\u002Fli>\n\u003Cli>Autopilot – for visual marketing automation\u003C\u002Fli>\n\u003Cli>Capsule – for improving customer relations\u003C\u002Fli>\n\u003Cli>Freshsales – for full-fledged sales operation\u003C\u002Fli>\n\u003Cli>ConvertKit – for growing blog through email automation\u003C\u002Fli>\n\u003Cli>Copper – for G-suite users to track customer cycle\u003C\u002Fli>\n\u003Cli>Customerly – for active customer support management\u003C\u002Fli>\n\u003Cli>Drift – for email marketing and live chat\u003C\u002Fli>\n\u003Cli>Drip – for drip email campaigns\u003C\u002Fli>\n\u003Cli>Groundhogg – for wordpress marketing automation\u003C\u002Fli>\n\u003Cli>Infusionsoft – a sales platform for small businesses\u003C\u002Fli>\n\u003Cli>Intercom – for livechat and customer support\u003C\u002Fli>\n\u003Cli>Kartra – for launching your online business\u003C\u002Fli>\n\u003Cli>MailerLite – for email campaign and automation\u003C\u002Fli>\n\u003Cli>Mailjet – for email deliver service\u003C\u002Fli>\n\u003Cli>Maropost – for customer engagement\u003C\u002Fli>\n\u003Cli>Mautic – for free open source marketing\u003C\u002Fli>\n\u003Cli>NationBuilder – for political campaigns\u003C\u002Fli>\n\u003Cli>Ontraport – for optimizing customer support\u003C\u002Fli>\n\u003Cli>Platform.ly – for scaling and automating online business\u003C\u002Fli>\n\u003Cli>Salesflare – for small businesses selling B2B\u003C\u002Fli>\n\u003Cli>SendinBlue – for an all-in-one digital marketing experience\u003C\u002Fli>\n\u003Cli>Shopify – for ecommerce store setup and sales\u003C\u002Fli>\n\u003Cli>Sendlane – for ecommerce marketing automation\u003C\u002Fli>\n\u003Cli>Tubular – to get video analytics and monetize your business\u003C\u002Fli>\n\u003Cli>UserEngage – for advanced sales and marketing automation\u003C\u002Fli>\n\u003Cli>Zoho – for boosting your online productivity\u003C\u002Fli>\n\u003Cli>Zero BS WordPress CRM – for the ultimate entrepreneur CRM\u003C\u002Fli>\n\u003Cli>WP ERP – for a complete WordPress business management\u003C\u002Fli>\n\u003Cli>UpiCRM – for leads management and a contacts database\u003C\u002Fli>\n\u003Cli>Help Scout – for help desk and ticket handling\u003C\u002Fli>\n\u003Cli>Zendesk – for customer support and ticketing\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The chatbot tool can also be useful with products and people in the following area:\u003C\u002Fp>\n\u003Cp>Email, Newsletters, Contacts, Call Tracking, Calendar,Bookmarks, Accounting, Ads and Analytics, Amazon Web Services (AWS), Analytics, App Builder, Appointment setting, Customer Appreciation, Customer Relationship Management (CRM), Customer Support, Dashboards, Databases, Developer Tools, Devices, Documents, Drip Emails, Ecommerce, Education, Team Collaboration, Time Tracking, To-do Lists, Transactional Email, Real Estate, Reports, Reminders, Scheduling, Server Monitoring, Signatures, Notifications, Payment Processing, Phone & SMS, Printing, Product Management, Event Management, FAQ, Facebook, Fax, Files, Fitness & Entertainment, Forms, Fundraising, Gaming, Google, Human Resources (HR), Management Tools, Marketing Automation, Microsoft, Net Promoter Score, News, Notes, Project Management, Proposals & Invoices, Social Media, Social Media Management, Spreadsheets, Surveys, Team Chat, Video Calls, Video, Audio, & Images, Webinar\u003C\u002Fp>\n\u003Cp>\u003Cstrong>DEMO\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>You can see a demo chatbot on our website here – \u003Ca href=\"https:\u002F\u002Fcollect.chat\u002F\" rel=\"nofollow ugc\">Collect.chat\u003C\u002Fa>. Just click on the Try Demo chat button.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>SUPPORT\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>If you have any questions about making the chatbot, please send an email to care@collect.chat. We have extensively documented the steps in our helpcentre – help.collect.chat\u003C\u002Fp>\n\u003Cp>\u003Cstrong>REGULAR UPDATES\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>We update our product regularly. For latest updates from Collect.chat, please visit – \u003Ca href=\"https:\u002F\u002Fupdates.collect.chat\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fupdates.collect.chat\u002F\u003C\u002Fa>\u003C\u002Fp>\n","Chatbots without AI are the easiest way to collect leads & data from visitors. Create a free chatbot without coding using Collect.chat.",7000,231464,88,38,"2026-02-13T18:31:00.000Z","6.9.4",[48,17,18,19,49],"bot","lead-generation","https:\u002F\u002Fcollect.chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcollectchat.2.4.9.zip",95,4,"2026-02-13 18:32:51","2026-03-15T15:16:48.613Z",{"slug":57,"name":58,"version":59,"author":57,"author_profile":60,"description":61,"short_description":62,"active_installs":11,"downloaded":63,"rating":24,"num_ratings":64,"last_updated":65,"tested_up_to":14,"requires_at_least":15,"requires_php":66,"tags":67,"homepage":68,"download_link":69,"security_score":70,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":55},"microchat","MicroChat – Live Chat, Chatbots","1.0.1","https:\u002F\u002Fprofiles.wordpress.org\u002Fmicrochat\u002F","\u003Cp>Microchat is the free WordPress live chat plugin. Microchat will help you have streamlined and easy communication with customers.\u003C\u002Fp>\n\u003Cp>The setup takes less than 3 minutes.\u003Cbr \u002F>\nOur support team is always there to help if you have any question.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>WHAT DO YOU GET?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>A free chatting plugin that lets you talk with website audience.\u003C\u002Fli>\n\u003Cli>Incoming visitor notifications to engage them as soon as they come to your website.\u003C\u002Fli>\n\u003Cli>Configure your bot for bot to talk to visitors 24\u002F7\u003C\u002Fli>\n\u003Cli>Connect with live agents for critical conversation.\u003C\u002Fli>\n\u003Cli>Automate repetitive support tasks, conversations, and generate leads.\u003C\u002Fli>\n\u003Cli>Chat templates that let you set up a bot conversation quickly and easily.\u003C\u002Fli>\n\u003Cli>Bot builder for powerful automation setup with no-code.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>CUSTOMIZABLE WORDPRESS CHAT WIDGET\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>You can configure your chatbot based on your unique business needs\u002Fbranding.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>INCOMING VISITOR NOTIFICATION SOUNDS\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Get notified when a new visitor arrives at your website.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>AUDIENCE TRACKING\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Locate countries they’re from, what device or browser they’re using, and what page they’re currently on.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>WORDPRESS CHATBOT\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Automate chatbot workflow to avoid repetitive tasks and reduce your workloads.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>CHATBOT TEMPLATES\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>You can use templates to save time to build a new chatbot from the scratch.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>BOT BUILDER\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Simply drag-and-drop each modules to build powerful task workflow to automate bot behaviors. Setup 24\u002F7 lead generation bot to welcome visitors while you are away.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>LEAD GENERATION\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>You can harvest customers’ email lists and follow up post conversation.\u003Cbr \u002F>\nSend newsletters and email campaigns based on opt-in status.\u003C\u002Fp>\n","Chatbots are the most convenient approach to collect leads and information from website visitors. MicroChat.io allows you to make a free chatbot witho …",1116,3,"2021-09-17T17:00:00.000Z","5.6",[48,17,18,19,49],"https:\u002F\u002Fmicrochat.io","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fmicrochat.1.0.1.zip",85,{"slug":72,"name":73,"version":74,"author":75,"author_profile":76,"description":77,"short_description":78,"active_installs":79,"downloaded":80,"rating":81,"num_ratings":82,"last_updated":83,"tested_up_to":46,"requires_at_least":84,"requires_php":85,"tags":86,"homepage":90,"download_link":91,"security_score":92,"vuln_count":93,"unpatched_count":11,"last_vuln_date":94,"fetched_at":55},"wp-live-chat-software-for-wordpress","LiveChat – Live Chat Plugin for WP Websites","5.0.11","LiveChat","https:\u002F\u002Fprofiles.wordpress.org\u002Flivechat\u002F","\u003Cp>Want to communicate with visitors while they’re browsing your site? With the \u003Cstrong>LiveChat plugin for WordPress\u003C\u002Fstrong>, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.\u003C\u002Fp>\n\u003Cp>You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fwordpress-chat-ai\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">the best live chat and AI customer support plugin for WordPress websites\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fl86bnupc_4o?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Whether you run a blog, online store, or service business, live chat software helps you:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Connect with customers instantly.\u003C\u002Fli>\n\u003Cli>Improve customer satisfaction scores.\u003C\u002Fli>\n\u003Cli>Capture more leads and close more sales.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience.\u003C\u002Fp>\n\u003Ch4>🧑‍💻 Feature-rich WordPress live chat widget\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>💬 LiveChat + \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fchatbot\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fasynchronous-communication\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">contact form\u003C\u002Fa>. Every message is stored safely for follow-up.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Website visitor tracking — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ftour\u002F#engage?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Track visitors in real time\u003C\u002Fa>. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fengaging-customers\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">engage users\u003C\u002Fa> browsing your pricing or checkout pages.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛍️ Built for \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ecommerce\u003C\u002Fa> — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📋 Customer profiles & CRM integration — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce\u002F#Gathering-customer-data?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Access detailed visitor profiles\u003C\u002Fa> with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>⚡ Quick replies — Save time with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Canned-responses?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ready-made answers\u003C\u002Fa> to common questions. Agents can respond in seconds using shortcuts.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 LiveChat + HelpDesk integration — Connect LiveChat with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fhelpdesk\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👀 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Message-sneak-peek?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Message sneak peek\u003C\u002Fa> — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📱 Mobile-ready support — Use the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fapp\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat mobile app\u003C\u002Fa> on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📈 Reports, goals & analytics — Measure performance with detailed \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Freports-and-analytics\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reports\u003C\u002Fa>. Track sales, chat satisfaction, and response times to optimize support and conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎨 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fcustomization\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Full widget customization\u003C\u002Fa> — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchannels\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Messaging channel integrations\u003C\u002Fa> — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👥 Team management & roles — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fteam-management\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Organize agents into groups\u003C\u002Fa> (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🔐 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fsecurity\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Security\u003C\u002Fa> & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🤖 AI-powered features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>🧠 AI-powered \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Freply-suggestions\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reply suggestions\u003C\u002Fa> — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Weekly insights & trends — See what your customers are asking and fast. Get a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Finsights\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">weekly digest\u003C\u002Fa> that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>✍️ AI text enhancement — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fai-text-suggestions-your-agents-writing-assistant\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Write replies faster and smarter\u003C\u002Fa>. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🖥️ LiveChat for WordPress website\u003C\u002Fh4>\n\u003Cp>LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required.\u003C\u002Fp>\n\u003Cp>It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly.\u003C\u002Fp>\n\u003Cp>Running an ecommerce store? LiveChat integrates with major platforms like \u003Cstrong>WooCommerce\u003C\u002Fstrong>, \u003Cstrong>BigCommerce for WordPress\u003C\u002Fstrong>, and \u003Cstrong>Ecwid\u003C\u002Fstrong>, making it easy to support and convert shoppers in real time.\u003C\u002Fp>\n\u003Ch4>🛠️ Easy to customize and extend\u003C\u002Fh4>\n\u003Cp>LiveChat is built to grow with your business. You can \u003Cstrong>customize the chat widget to match your brand\u003C\u002Fstrong> and \u003Cstrong>extend its functionality with powerful integrations\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Easily \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">connect LiveChat to your favorite tools\u003C\u002Fa> for email marketing, CRM, and social messaging. Popular integrations include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>HubSpot CRM, Salesforce, Zendesk.\u003C\u002Fli>\n\u003Cli>WhatsApp, Facebook Messenger, Instagram.\u003C\u002Fli>\n\u003Cli>Mailchimp, Google Analytics, Slack, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync.\u003C\u002Fp>\n\u003Ch4>💬 How LiveChat works\u003C\u002Fh4>\n\u003Cp>After you install and activate the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat plugin on your WordPress site\u003C\u002Fa>, you’ll be prompted to sign in to your existing LiveChat account or create a new one.\u003C\u002Fp>\n\u003Cp>If you’re new to LiveChat, \u003Cstrong>setup only takes a minute\u003C\u002Fstrong> — and a free trial is available, so you can get started without a credit card.\u003C\u002Fp>\n\u003Cp>Once connected, simply log in using any of the LiveChat apps:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Web app (browser-based).\u003C\u002Fli>\n\u003Cli>Desktop app (Windows\u002FmacOS).\u003C\u002Fli>\n\u003Cli>Mobile app (iOS or Android).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The chat widget will automatically appear on your WordPress site. You can now:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Customize its look and behavior.\u003C\u002Fli>\n\u003Cli>Set up automated greetings.\u003C\u002Fli>\n\u003Cli>Start chatting with visitors in real time.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Need help getting started?\u003C\u002Fstrong>\u003Cbr \u002F>\n👉 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat Getting Started Guide\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🗒️ Notes\u003C\u002Fh4>\n\u003Cp>🌍 \u003Cstrong>Localization support\u003C\u002Fstrong>\u003Cbr \u002F>\nLiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org.\u003C\u002Fp>\n\u003Cp>Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience.\u003C\u002Fp>\n\u003Cp>🤝 \u003Cstrong>Partner with LiveChat\u003C\u002Fstrong>\u003Cbr \u002F>\nAre you a developer or agency looking to offer live chat solutions for clients?\u003Cbr \u002F>\nYou can open a LiveChat account on behalf of your customers and add real-time support to their websites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fpartners.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Join our Partner Program\u003C\u002Fa>\u003C\u002Fstrong> to earn recurring revenue while expanding your service offering.\u003C\u002Fp>\n\u003Ch4>🗣️ Testimonials\u003C\u002Fh4>\n\u003Cblockquote>\n\u003Cp>With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fpioneer-millworks\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Deanna Varble, \u003Cstrong>Pioneer Millworks\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cblockquote>\n\u003Cp>Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fsephora\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Milena Wojewoda, \u003Cstrong>Sephora\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📑 Documentation and support\u003C\u002Fh4>\n\u003Cp>Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>📘 Installation & setup guide — Follow our \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">step-by-step help center article\u003C\u002Fa> to learn how to install and configure LiveChat on your WordPress website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>💬 Live support — Chat with our team directly on the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">WordPress integration page\u003C\u002Fa> for real-time assistance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">our website\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fenterprise\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat for Enterprise\u003C\u002Fa> helps large businesses improve customer engagement and team performance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FLhqR2_UjQm8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch4>🏢 About us\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.text.com?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text\u003C\u002Fa> provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere.\u003C\u002Fp>\n\u003Cp>Our product suite includes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat\u003C\u002Fa> — real-time messaging for sales and support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chatbot.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> — AI-powered automation and chatbot agents.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helpdesk.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> — help desk software with ticketing and email support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.knowledgebase.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">KnowledgeBase\u003C\u002Fa> — self-service documentation.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenwidget.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">OpenWidget\u003C\u002Fa> — a customer service widget creator tool.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One.\u003C\u002Fp>\n\u003Cp>📰\u003Cstrong>Press & brand assets\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Writing about Text or our products? Visit the \u003Ca href=\"https:\u002F\u002Fwww.text.com\u002Fpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text Press Office\u003C\u002Fa> to download our logo, product screenshots, and official brand guidelines.\u003C\u002Fp>\n","Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀",10000,1253182,92,97,"2026-01-13T13:21:00.000Z","4.4","7.2",[18,19,87,88,89],"customer-support","live-chat","livechat","https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-live-chat-software-for-wordpress.5.0.11.zip",99,2,"2023-12-05 00:00:00",{"slug":96,"name":97,"version":98,"author":99,"author_profile":100,"description":101,"short_description":102,"active_installs":103,"downloaded":104,"rating":105,"num_ratings":106,"last_updated":107,"tested_up_to":46,"requires_at_least":108,"requires_php":13,"tags":109,"homepage":111,"download_link":112,"security_score":24,"vuln_count":29,"unpatched_count":11,"last_vuln_date":113,"fetched_at":55},"formilla-live-chat","Live Chat by Formilla – Real-time Chat & Chatbots Plugin","1.4","zgilyana","https:\u002F\u002Fprofiles.wordpress.org\u002Fzgilyana\u002F","\u003Cp>\u003Ca href=\"http:\u002F\u002Fwww.Formilla.com\u002F?u=wp\" title=\"Formilla Live Chat Software\" rel=\"nofollow ugc\">Formilla Live Chat Software\u003C\u002Fa> offers \u003Cstrong>FREE and Premium services\u003C\u002Fstrong> for your WordPress site.  Allow your visitors to chat with you live if they have any questions or need support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Formilla Live Chat Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Installs Instantly:\u003C\u002Fstrong> Use the out-of-the-box Formilla Live Chat web interface to begin chatting immediately.  The live chat button will appear on your WordPress or WooCommerce site upon installation\u002Factivation of this plugin.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Apps for iPhone, iPad, and Android Devices:\u003C\u002Fstrong> Reply via your mobile device or tablet by using our iPhone\u002FiPad or Android apps! Install our app and simply login to your Formilla account to chat with customers from anywhere!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Ready Chat Widget:\u003C\u002Fstrong> The Formilla Live Chat widget has a responsive design that adapts to smartphones of any size, making it easy for your website visitors to interact with.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Real-time Visitor Monitoring:\u003C\u002Fstrong> Formilla real-time visitor monitoring\u002Ftracking allows you to see the number of active visitors on your website, and initiate live chats with them.  View what country the visitor is accessing your site from, their recently viewed web pages, operating system in use (Windows, Mac, iOS, Android, etc.), internet browser, referring site, new user vs. returning, IP address, and more.  Formilla Live Chat visitor monitoring is a paid feature and comes with our Professional package or higher.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Language Support (International):\u003C\u002Fstrong> Our Language support option allows you to customize the text of the live chat widget in online and offline form.  All of our packages allow you to customize your widget in any language, including Spanish, French, German, Dutch, Portuguese, Chinese, Hindi, Italian, and much more!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Chat Bots:\u003C\u002Fstrong> Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! Chatbots can be added to any Premium package as a paid feature add-on.  Check out our \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fhow-to-create-custom-chat-bots\" title=\"Custom Chat Bot\" rel=\"nofollow ugc\">Custom Chat Bot\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A.I. ChatGPT Bots:\u003C\u002Fstrong> ChatGPT Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to respond to visitor questions 24\u002F7 (paid feature add-on). You’ll see a huge improvement in your staff’s efficiency and dramatically boost customer satisfaction too. Check out our \u003Ca href=\"https:\u002F\u002Fblog.formilla.com\u002Fhow-to-create-a-chatgpt-chatbot\u002F\" title=\"ChatGPT Bots\" rel=\"nofollow ugc\">ChatGPT Bots\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pro-active Chat:\u003C\u002Fstrong> Enable pro-active chat to trigger automatically after a defined number of seconds (Premium packages). You can also configure a chatbot to do the same, with even more control over the user flow. For example, a chatbot can proactively popup to engage visitors and qualify them as leads before speaking with a live agent. This works with multiple types of custom chatbots you can create for your business.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart Messages:\u003C\u002Fstrong> Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Marketing Automation (Email Messaging):\u003C\u002Fstrong> Keep customers coming back to your website with Formilla automatic email messaging.  Use the “Personal” template so it looks like you’re contacting your customer directly, or use the “Professional” branded template when sending a company announcement, blog update, etc. (Growth package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Marketing Automation (In-App Messaging):\u003C\u002Fstrong>  Display In-App\u002Fwebsite popup messages using multiple display types on your website (popups, corner widgets, website bars).  Announce a limited time offer or sale, offer a coupon code, or market virtually anything to your visitors (Growth package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned (Saved) Replies:\u003C\u002Fstrong> Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions . Our Premium plans allow for unlimited Canned Replies and our free chat package allows for up to 5.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>File Sharing:\u003C\u002Fstrong> Allow site visitors and agents to securely share files during a chat. File sharing helps you resolve customer issues more quickly. You also have the power to disable file sharing for visitors, agents, or both (Professional package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User\u002FAgent is Typing a Message…:\u003C\u002Fstrong> Now you don’t need to wonder if the person you’re chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes live chat more enjoyable.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Desktop Notifications:\u003C\u002Fstrong> Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat.  This feature currently works with Chrome, Firefox, and Safari.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Broadcast:\u003C\u002Fstrong> With Chat Broadcast, all your online chat agents are notified of an incoming chat and can accept or decline the chat based on their immediate availability.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Transfer:\u003C\u002Fstrong> Transfer a chat message back and forth with other available online chat agents and provide a private message to provide additional details with the transfer.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Banners, Colors, and Themes:\u003C\u002Fstrong> Formilla Live Chat software allow you to customize your chat widgets to match your site. Change the color of the livechat button\u002Fwidget, chat message and font color, backgrounds, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Customization:\u003C\u002Fstrong> Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, and control the location down to the pixel.  You get access to the CSS for your widget to make it look perfect. Upload your own online and offline images to use in your header, footer, etc. to encourage customers to start a conversation! (Premium option)\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Require Email Address:\u003C\u002Fstrong> Before visitors start a conversation, you can require them to supply their email address first.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Contacts Management:\u003C\u002Fstrong> We’ll store your contacts in Formilla whenever you have a conversation, or receive one while offline.  You can segment contacts automatically into separate groups to target them effectively.  You can also tag high-value prospects for follow-up, as VIP customers, or really anything else.  Use our super fast search and filtering options to find your contacts quickly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Button Location:\u003C\u002Fstrong> Easily move the position of the live chat box & button to the bottom left or right of your website with our customization options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multiple Agents:\u003C\u002Fstrong> Our Premium packages start with two live chat agents, and you can add additional live chat agents to support incoming conversations from your customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Offline Chats:\u003C\u002Fstrong> Formilla Live Chat software automatically displays as an offline version of the chat box on your site when you’re unavailable to livechat.  You can manage offline messages via email as Formilla will send you a transcript of the message.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrate with hundreds of apps using Zapier:\u003C\u002Fstrong> Automatically post livechat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.).  This is a Premium package option.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Help Desk:\u003C\u002Fstrong> The Conversation History\u002Fhelpdesk allows you to search by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Formilla Live Chat account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Export Email Data:\u003C\u002Fstrong> Formilla Live Chat software allows you to export your customers’ email addresses from the Conversation History inbox.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Add Private Comments:\u003C\u002Fstrong> Formilla gives you the ability to add private comments to any historical record in your Conversation History.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Technical Info:\u003C\u002Fstrong> Formilla Conversation History includes the customer’s technical details such as operating system, browser, screen resolution, etc.  Also, view visitor technical info during a live chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Attributes:\u003C\u002Fstrong> Pass in custom data fields from your website to Formilla for easier tracking such as account IDs, customer IDs, name, phone, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Robust APIs:\u003C\u002Fstrong> Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs.  Track last order date, member signup date, total amount spent, or anything else.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Get started immediately with our free live chat package that comes with 15 days of premium services as well.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Popular Use Cases for Live Chat:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>There are a variety of reasons you might be interested in adding a live chat feature to your site. Most commonly, site owners are looking to chat in real-time with visitors in order to offer better customer service or to generate sales.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat for Customer Service\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Data from ecommerce platform Shopify shows that “businesses that respond to a customer’s chat within five minutes are 69% more likely to get a sale.” Customers don’t like hunting around for information or waiting for responses, and live chat offers the best possible customer experience. A live chat customer service agent can speak directly to a customer, providing a personal experience leading to increased customer satisfaction.\u003C\u002Fp>\n\u003Cp>One of the benefits of live chat that businesses often overlook is the ability to learn directly from customers. Speaking to a customer who came to your site looking to solve a problem or answer a question gives you valuable insight into how real people interact with your website. Live chat customer service also helps keep customer interactions on-site, rather than seeing frustrated customers take their complaints to a public forum like social media.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat for Marketing\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Live chat can help in multiple ways throughout the purchase funnel for your business. Talking to real human beings is one of the ways we are all most comfortable learning about new products and services, and a skilled marketer communicating to site visitors via a live chat widget can provide great opportunities to educate and engage potential customers.\u003C\u002Fp>\n\u003Cp>A live chat widget is an effective way to increase your visitor-to-lead conversion rate. By engaging potential customers right away, you’re reducing the number of visitors who “bounce” off your site. And you can also use live chat to pre-qualify leads, determining a visitor’s actual interest level in what you have to offer.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat for Sales\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Using live chat to help convert site visitors into customers is often referred to as “conversational sales.” Your live chat sales team can help visitors find the products or services they are looking for quickly, can nurture leads brought to the site by marketing programs, and can answer ordering or billing questions as needed to offer a smooth transaction experience.\u003C\u002Fp>\n\u003Cp>Live chat is also a great opportunity for a sales agent to schedule a product demonstration or training session, which can be especially helpful for sites that provide things like business software. And agents can also encourage satisfied customers to share their contact information as part of the chat, in order to continue the personalized interaction in the future.\u003C\u002Fp>\n\u003Cp>Read more about \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fhow-to-add-live-chat-plugin-app-for-your-site\u002F\" title=\"live chat use cases\" rel=\"nofollow ugc\">live chat use cases\u003C\u002Fa> on our blog.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How can live chat bots help businesses?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>The uses of live chat bots on business websites are varied, but can be broadly categorized into customer service, marketing, and sales tasks. Automated chat bots can staff the live chat feature on your site when live chat agents aren’t available. The flexibility provided by custom bots makes them an efficient solution for handling common sales and support tasks, while freeing up your team to handle more complex inquiries. For example, you can configure multiple bots across your website based on key landing pages, learn where visitors are at in the sales process by asking them questions and collecting input, and perform specific actions based on visitor selection.\u003C\u002Fp>\n\u003Cp>Some of the popular chat bot use cases include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Triage:\u003C\u002Fstrong> A live chat bot can greet site visitors and ask them to choose from several pre-defined answer buttons to guide them down a given path, similar to an automated phone system.  For example, the bot can show options such as ‘I’m new & want to learn more’, ‘Track my order’, ‘Change my password’, ‘Technical help’, along with ‘Other’ if nothing matches the reason for their visit, along with a multitude of other button options based on your business needs.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Lead Qualification:\u003C\u002Fstrong> To collect contact information from site visitors as a means to generate leads, and ask additional qualifying questions to determine the size of the opportunity, gauge the customer’s interest and where they are at in the buying cycle, or route them right to your sales team or even book a demo on your calendar.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Scheduling:\u003C\u002Fstrong> With the Calendly scheduling feature, a live chat bot can be configured to display your Calendly calendar directly inside the live chat widget for the visitor to choose from any available dates and times for a demo or phone consultation.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Frequently Asked Questions:\u003C\u002Fstrong> A custom menu-based bot can be used to preemptively answer frequently asked questions from site visitors.  For example, let’s say you have a conference event coming up and configure a live chat bot with pre-defined buttons where the visitor can quickly choose from topics such as ticket costs, directions to the event, parking tips, event schedule, guest speakers participating, nearby hotels, and more.  This can work for a virtual conference as well.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>ChatGPT Chatbot:\u003C\u002Fstrong> A ChatGPT Bot dramatically reduces support time by automatically responding to visitor questions at any time — day or night — using the power of ChatGPT’s Artificial Intelligence. A ChatGPT Bot is different from the other bot types since it allows visitors to enter a free-form question, and replies with the most relevant answer based on how it has been trained over time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n","Live chat software with real-time visitor monitoring and chatbots! Live chat with your visitors for free or use a chatbot to automate self-help.",3000,193085,96,116,"2025-12-01T22:09:00.000Z","2.7",[110,17,19,88,89],"chat","http:\u002F\u002Fwww.formilla.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fformilla-live-chat.1.4.zip","2023-04-21 00:00:00",{"slug":115,"name":116,"version":117,"author":118,"author_profile":119,"description":120,"short_description":121,"active_installs":122,"downloaded":123,"rating":124,"num_ratings":53,"last_updated":13,"tested_up_to":46,"requires_at_least":125,"requires_php":126,"tags":127,"homepage":13,"download_link":131,"security_score":92,"vuln_count":29,"unpatched_count":11,"last_vuln_date":132,"fetched_at":26},"chaport","Chaport — Live Chat & Chatbots","1.1.9","Chaport Live Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Fchaport\u002F","\u003Cp>Chaport is a modern live chat and chatbot solution designed to help you communicate with your website visitors easily and effectively. It combines real-time messaging, chat automation, multi-channel support, and powerful operator tools in a clean, intuitive interface.\u003C\u002Fp>\n\u003Cp>More than 30,000 teams worldwide use Chaport to improve customer communication and streamline support, and the product is well-rated on platforms such as \u003Ca href=\"https:\u002F\u002Fwww.capterra.com\u002Fp\u002F164545\u002FChaport-Live-Chat\u002F\" rel=\"nofollow ugc\">Capterra\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.g2.com\u002Fproducts\u002Fchaport-live-chat\u002Freviews\" rel=\"nofollow ugc\">G2\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fv2uDN4X_kDs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>24\u002F7 CUSTOMER SUPPORT\u003C\u002Fh3>\n\u003Cp>Provide timely assistance using live chat and chatbots. Automated replies help you stay available around the clock, while operators can step in whenever human interaction is needed.\u003C\u002Fp>\n\u003Ch3>MULTI-CHANNEL COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Handle all incoming messages in one place. Let your customers reach you through their preferred communication channel — whether it’s live chat, Facebook, Telegram, Viber, or email.\u003C\u002Fp>\n\u003Ch3>IMPROVED CUSTOMER EXPERIENCE\u003C\u002Fh3>\n\u003Cp>Deliver consistent, high-quality support using a combination of live chat and chatbots. Chatbots help with routine questions, reduce operator workload, and free your team to focus on more complex requests.\u003C\u002Fp>\n\u003Ch3>LEAD GENERATION & QUALIFICATION\u003C\u002Fh3>\n\u003Cp>Engage visitors with targeted auto-invitations based on specified rules. Collect essential contact details using a pre-chat form or request them during a chatbot conversation. Start meaningful conversations with visitors who show interest and convert them into leads.\u003C\u002Fp>\n\u003Ch3>INCREASED SALES\u003C\u002Fh3>\n\u003Cp>Reach out to customers at key moments — for example, on the checkout page — using automated messages. Assist them in completing their purchase via live chat or allow your chatbot to guide them through common questions.\u003C\u002Fp>\n\u003Ch3>WORKFLOW AUTOMATION\u003C\u002Fh3>\n\u003Cp>Connect Chaport to your existing tools via API or Zapier. Automatically transfer collected data to your CRM, email service, task manager, or any other system you use.\u003C\u002Fp>\n\u003Ch3>RELIABLE CUSTOMER COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Quality support is an essential part of a great customer experience. When customers receive timely and helpful assistance, they are more likely to stay with your business and recommend it to others. Live chat and chatbots help you provide fast, high-quality support, build trust, and strengthen customer loyalty.\u003C\u002Fp>\n\u003Ch3>Why Chaport is a great solution for your website:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Easy installation\u003C\u002Fstrong>\u003Cbr \u002F>\nGetting started takes only a few minutes. Once installed, the chat widget becomes visible on your website, and you can immediately begin communicating with visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Intuitive interface\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport is designed to be simple and easy to use. You can quickly learn how to manage chats, configure chatbots, and customize settings without spending extra time on onboarding.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customization\u003C\u002Fstrong>\u003Cbr \u002F>\nAdjust the chat widget to match your branding. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Understanding your customers\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport helps you better understand your visitors. Collect visitor info or conduct a survey using a pre-chat form, see what users are typing in real time with typing insights, and view the pages they browse while chatting.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Simple and transparent pricing\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport offers simple and fixed pricing where you don’t need to pay for each operator. You can choose from three plans: Free (2 operators), Pro (4 operators), and Unlimited (unlimited operators). You can stay on the Free plan forever or upgrade at any time to unlock more functionality\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Powerful Free plan\u003C\u002Fstrong>\u003Cbr \u002F>\nEven on the Free plan, you get key features such as unlimited chats, multilingual widget, in-chat email request, reports, and more — everything needed to improve communication with your visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>KEY FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Mobile-friendly widget\u003C\u002Fstrong>: install a premium-looking live chat widget that works great on mobile.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Desktop apps\u003C\u002Fstrong>: download desktop apps for macOS and Windows to work from your computer.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile apps\u003C\u002Fstrong>: receive and answer chats from anywhere with full-featured mobile apps for iOS and Android.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chatbots\u003C\u002Fstrong>: create chatbots to automate your customer service, boost conversion, and capture more leads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Easy-to-use scenario editor\u003C\u002Fstrong>: quickly build chatbot scenarios without any coding skills.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Transfer to operator\u003C\u002Fstrong>: a chatbot can transfer chats to a live chat operator if the query is too complex.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Group chats\u003C\u002Fstrong>: operators can invite another operator or join someone else’s chat to assist each other.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Teams\u003C\u002Fstrong>: organize your operators into teams based on their roles, such as Support, Sales, or Marketing.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong>: automatically assign chats to the right operators or teams based on language, page URL, visitor location, message text, and other conditions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto-invitations\u003C\u002Fstrong>: engage visitors who have questions and encourage them to start a conversation via live chat.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Offline messages\u003C\u002Fstrong>: receive messages when all operators are offline and send replies even if the visitor has already left the website.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual chat widget\u003C\u002Fstrong>: the widget automatically switches to the visitor’s preferred language.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Saved replies\u003C\u002Fstrong>: create answer templates for common visitor questions to provide faster customer service.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>File sending\u003C\u002Fstrong>: exchange screenshots, documents, and other files with your visitors.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Emoji\u003C\u002Fstrong>: make communication more expressive with emoji support.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Typing insights\u003C\u002Fstrong>: see what visitors are typing and read messages before they are sent to respond more quickly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor ban\u003C\u002Fstrong>: block unwanted visitors if necessary.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited chats\u003C\u002Fstrong>: no limitations on the number of chats, even on the Free plan.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited history\u003C\u002Fstrong>: browse previous conversations with all associated visitor information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Search\u003C\u002Fstrong>: quickly find the information you need in your chat history.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong>: track served and missed chats and see how much time operators spend online; generate on-demand reports for more detailed insights.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited websites\u003C\u002Fstrong>: use Chaport live chat and chatbots on multiple websites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Integrations with email and social media\u003C\u002Fstrong>: receive messages from multiple channels and answer them in Chaport.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>API and 3,000+ integrations via Zapier\u003C\u002Fstrong>: automate workflows and increase productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customization\u003C\u002Fstrong>: adjust the chat widget appearance to match your website design.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transfer\u003C\u002Fstrong>: transfer chats to other specialists if the query is not within your area of expertise.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic email address request\u003C\u002Fstrong>: automatically request a visitor’s email after they send their first message.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pre-chat form\u003C\u002Fstrong>: collect visitor information or conduct a short survey before a chat starts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor info\u003C\u002Fstrong>: view visitor details such as name, phone number, email, language, location, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notifications\u003C\u002Fstrong>: receive notifications about new messages via desktop, browser, mobile, or email.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Read receipts\u003C\u002Fstrong>: see message statuses indicating when a message was sent and read.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Message editing and deletion\u003C\u002Fstrong>: edit or delete messages to correct previously provided information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notes\u003C\u002Fstrong>: leave internal notes about visitors for future reference.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transcripts\u003C\u002Fstrong>: send chat transcripts to email for archiving or sharing with customers.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>GETTING STARTED WITH CHAPORT LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>To start using Chaport Live Chat, you need to create an account. It is fast and free, with no credit card required. Once your account is activated, you can install the chat widget on your website. The installation of the WordPress plugin takes only a moment.\u003C\u002Fp>\n\u003Cp>After installation, the live chat widget will appear on your website, and you’ll be ready to communicate with your visitors. In your account, you can configure live chat settings — add operators, upload photos, customize the widget, create auto-invitations, build chatbots, and use all the available tools to enhance your customer experience.\u003C\u002Fp>\n\u003Ch3>USE ONE ACCOUNT FOR MULTIPLE WEBSITES\u003C\u002Fh3>\n\u003Cp>You can install the Chaport chat widget on as many websites as you need on any plan, including the Free plan. Manage all your live chats in a single Chaport app. The website from which a chat originates is shown in the Visitor Info section. You can keep a consistent widget design across your sites or customize the appearance for each URL individually.\u003C\u002Fp>\n\u003Ch3>MANAGING THE ACCOUNT\u003C\u002Fh3>\n\u003Cp>You can assign roles to your operators and specify their permissions. An operator can have one of two roles:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operator\u003C\u002Fstrong> — receives live chats, sees other operators’ chats, and views reports.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Administrator\u003C\u002Fstrong> — has all Operator permissions plus access to account settings (customizing the widget, adding operators, etc.).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The user who first registers a Chaport account automatically becomes the \u003Cstrong>Administrator\u003C\u002Fstrong> and \u003Cstrong>Account Owner\u003C\u002Fstrong>. This user cannot be deleted, and their role always remains the same. The account owner can choose a pricing plan and manage billing.\u003C\u002Fp>\n\u003Ch3>LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>Boost your website’s productivity using the combination of live chat and chatbots. Communicate with visitors in real time and provide 24\u002F7 support through automated replies.\u003C\u002Fp>\n\u003Cp>Chaport includes a simple, fully functional chatbot builder. Creating a chatbot is easy — no coding required. Add a new bot, define the triggers, and build the scenario.\u003C\u002Fp>\n\u003Cp>With Chaport bots, you can provide information, answer questions, request visitor details, or transfer the conversation to a live chat operator when needed.\u003C\u002Fp>\n\u003Ch3>CHAPORT AND GDPR\u003C\u002Fh3>\n\u003Cp>The GDPR is a data protection law created to protect the personal data of EU citizens and increase the responsibilities of organizations that process such data. Even if you are not located in the EU, the GDPR applies if you handle the personal data of EU citizens.\u003C\u002Fp>\n\u003Cp>To help you use Chaport Live Chat and chatbots in a GDPR-compliant way, we provide the necessary tools:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chat deletion and export\u003C\u002Fli>\n\u003Cli>Account deletion and export\u003C\u002Fli>\n\u003Cli>Legal text in the live chat widget to inform visitors how you use their personal data\u003C\u002Fli>\n\u003Cli>Marketing permission request \u003C\u002Fli>\n\u003Cli>Data processing addendum that can be signed at your request\u003C\u002Fli>\n\u003Cli>GDPR-friendly legal documents\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>AFFILIATE PROGRAM\u003C\u002Fh3>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.\u003C\u002Fp>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers a 35% recurring lifetime commission for referred customers. \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Faffiliates\" rel=\"nofollow ugc\">Join and start earning now!\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>SUPPORTED LANGUAGES\u003C\u002Fh3>\n\u003Cp>Chaport offers a multilingual live chat widget to facilitate communication across countries.\u003Cbr \u002F>\nThe widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:\u003C\u002Fp>\n\u003Cp>🇦🇿 Azerbaijani\u003Cbr \u002F>\n🇧🇦 Bosnian\u003Cbr \u002F>\n🇨🇳 Chinese (Simplified)\u003Cbr \u002F>\n🇨🇳 Chinese (Traditional)\u003Cbr \u002F>\n🇨🇿 Czech\u003Cbr \u002F>\n🇩🇰 Danish\u003Cbr \u002F>\n🇳🇱 Dutch\u003Cbr \u002F>\n🇺🇸 English\u003Cbr \u002F>\n🇪🇪 Estonian\u003Cbr \u002F>\n🇫🇮 Finnish\u003Cbr \u002F>\n🇫🇷 French\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇬🇷 Greek\u003Cbr \u002F>\n🇭🇺 Hungarian\u003Cbr \u002F>\n🇮🇩 Indonesian\u003Cbr \u002F>\n🇮🇹 Italian\u003Cbr \u002F>\n🇱🇻 Latvian\u003Cbr \u002F>\n🇱🇹 Lithuanian\u003Cbr \u002F>\n🇳🇴 Norwegian\u003Cbr \u002F>\n🇵🇱 Polish\u003Cbr \u002F>\n🇧🇷 Portuguese\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇷🇸 Serbian\u003Cbr \u002F>\n🇸🇰 Slovak\u003Cbr \u002F>\n🇸🇮 Slovenian\u003Cbr \u002F>\n🇪🇸 Spanish\u003Cbr \u002F>\n🇸🇪 Swedish\u003Cbr \u002F>\n🇹🇷 Turkish\u003Cbr \u002F>\n🇺🇦 Ukrainian\u003Cbr \u002F>\n🇻🇳 Vietnamese\u003Cbr \u002F>\n🏴󠁧󠁢󠁷󠁬󠁳󠁿 Welsh\u003C\u002Fp>\n\u003Cp>The Chaport app for operators is available in 4 languages:\u003C\u002Fp>\n\u003Cp>🇺🇸 English\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇪🇸 Spanish\u003C\u002Fp>\n\u003Ch3>SUPPORT\u003C\u002Fh3>\n\u003Cp>Find the detailed instructions in our \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fhelp\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa>. Couldn’t find the answer? Our support team will be happy to help you!\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send us a message via our live chat on \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\" rel=\"nofollow ugc\">chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>Contact us via email: \u003Ca href=\"mailto:info@chaport.com\" rel=\"nofollow ugc\">info@chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>LEGAL\u003C\u002Fh3>\n\u003Cp>For more detailed information about our policies, please visit our website:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fterms\" rel=\"nofollow ugc\">Terms and Conditions\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.",2000,38835,80,"2.8","5.2",[128,18,19,129,130],"chat-plugin","free-live-chat","live-chat-widget","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchaport.1.1.9.zip","2025-06-05 00:00:00",{"attackSurface":134,"codeSignals":154,"taintFlows":166,"riskAssessment":167,"analyzedAt":170},{"hooks":135,"ajaxHandlers":150,"restRoutes":151,"shortcodes":152,"cronEvents":153,"entryPointCount":11,"unprotectedCount":11},[136,142,146],{"type":137,"name":138,"callback":139,"file":140,"line":141},"action","admin_init","fcch_init_fcch_plugin","fcchatbots.php",14,{"type":137,"name":143,"callback":144,"file":140,"line":145},"wp_footer","fcch_add_contents",15,{"type":137,"name":147,"callback":148,"file":149,"line":64},"admin_menu","fcch_Add_My_Admin_Link","includes\\fcch-functions.php",[],[],[],[],{"dangerousFunctions":155,"sqlUsage":156,"outputEscaping":158,"fileOperations":11,"externalRequests":11,"nonceChecks":11,"capabilityChecks":11,"bundledLibraries":165},[],{"prepared":11,"raw":11,"locations":157},[],{"escaped":159,"rawEcho":29,"locations":160},12,[161],{"file":162,"line":163,"context":164},"includes\\fcch-panel-page.php",7,"raw output",[],[],{"summary":168,"deductions":169},"The \"first-contact-chatbots\" v1.0 plugin exhibits a strong security posture based on the provided static analysis.  There are no identified entry points into the plugin that are exposed without authentication or capability checks, and a complete absence of dangerous functions, raw SQL queries, file operations, and external HTTP requests further strengthens its security. The high percentage of properly escaped output indicates good practices in preventing cross-site scripting vulnerabilities.\n\nThe taint analysis also reveals no identified flows with unsanitized paths, suggesting that data is being handled securely within the plugin. The plugin's vulnerability history is clean, with no recorded CVEs, which is a significant positive indicator of its security. This suggests a proactive approach to security or a lack of discovered vulnerabilities, both of which contribute to a low-risk profile.\n\nIn conclusion, this plugin appears to be well-developed from a security perspective, with a minimal attack surface and robust handling of internal operations. The lack of known vulnerabilities further reinforces its trustworthiness. There are no apparent weaknesses highlighted by the provided data, making it a low-risk plugin.",[],"2026-03-17T06:05:01.058Z",{"wat":172,"direct":179},{"assetPaths":173,"generatorPatterns":176,"scriptPaths":177,"versionParams":178},[174,175],"\u002Fwp-content\u002Fplugins\u002Ffirst-contact-chatbots\u002Fincludes\u002Ffcch-button.css","\u002Fwp-content\u002Fplugins\u002Ffirst-contact-chatbots\u002Fincludes\u002Ffcch-button.js",[],[],[],{"cssClasses":180,"htmlComments":182,"htmlAttributes":183,"restEndpoints":185,"jsGlobals":186,"shortcodeOutput":188},[181],"cc-labels",[],[184],"id=\"fcchChatbotWidget\"",[],[187],"fcch_array_params",[]]