[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fEnuxF-5YR0BFKtpkTv75_x_hYcdJBIzs8hlAS0FUbOQ":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":22,"download_link":23,"security_score":24,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26,"vulnerabilities":27,"developer":28,"crawl_stats":25,"alternatives":34,"analysis":138,"fingerprints":264},"faqtastic","FAQtastic","1.2.0","NOUS Open Usefull & Simple","https:\u002F\u002Fprofiles.wordpress.org\u002Fagencenous\u002F","\u003Cp>This plugin aims to make access to your knowledge base as easy as possible.\u003Cbr \u002F>\nIt provides a new enhanced FAQ custom post-type and a topic\u002Fthematic taxonomy, so that your questions can be well organized.\u003C\u002Fp>\n\u003Ch3>The 2 in 1 plugin\u003C\u002Fh3>\n\u003Cp>You will be able to add:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Frequently Asked Questions page, organized by thematics\u003C\u002Fli>\n\u003Cli>Chatbot with autocompleter on questions to directly access to answers\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Four fantastic features:\u003C\u002Fh3>\n\u003Col>\n\u003Cli>\u003Cstrong>Elastic layout\u003C\u002Fstrong>: The FAQ pattern displays the FAQ in an accordion layout by topics and thematics.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Invisible friction\u003C\u002Fstrong>: Prefectly integrated in the WordPress ecosystem, everything is customizable, features are lean and extensible.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Strong things\u003C\u002Fstrong>:  Add context to your questions, each question as its own URL in order to improve SEO\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Hot access\u003C\u002Fstrong>: The chatbot allows your visitors to access questions from everywhere, suggestions come from questions\u002Fcontexts so you can handle synomyms or more accurate answers.\u003C\u002Fli>\n\u003C\u002Fol>\n","FAQ manager and light chatbot",0,402,"2026-02-27T12:39:00.000Z","6.9.4","5.9","",[18,19,20,21],"chatbot","faq","help","knowledge-base","https:\u002F\u002Ffr.wordpress.org\u002Fplugins\u002Ffaqtastic","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffaqtastic.1.2.0.zip",100,null,"2026-03-15T15:16:48.613Z",[],{"slug":29,"display_name":7,"profile_url":8,"plugin_count":30,"total_installs":31,"avg_security_score":24,"avg_patch_time_days":32,"trust_score":24,"computed_at":33},"agencenous",5,410,1,"2026-04-04T07:26:52.924Z",[35,56,79,102,121],{"slug":36,"name":37,"version":38,"author":39,"author_profile":40,"description":41,"short_description":42,"active_installs":43,"downloaded":44,"rating":45,"num_ratings":46,"last_updated":47,"tested_up_to":14,"requires_at_least":48,"requires_php":49,"tags":50,"homepage":53,"download_link":54,"security_score":45,"vuln_count":32,"unpatched_count":11,"last_vuln_date":55,"fetched_at":26},"echo-knowledge-base","Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search","17.1.0","echoplugins","https:\u002F\u002Fprofiles.wordpress.org\u002Fechoplugins\u002F","\u003Cp>Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It has built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.\u003C\u002Fp>\n\u003Cp>Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.\u003C\u002Fp>\n\u003Ch3>FREE KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Frontend Visual Editor\u003C\u002Fstrong>: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-made Layout Designs\u003C\u002Fstrong>: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Table of Contents (TOC)\u003C\u002Fstrong>: Enhance navigation with a customizable table of contents on article pages for better user experience.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Deep Content Organization\u003C\u002Fstrong>: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Views Counter\u003C\u002Fstrong>: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Most Popular and Recent Articles\u003C\u002Fstrong>: Display lists of articles by popularity and recent publication to guide readers to trending and new content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Glossary\u003C\u002Fstrong>: Build a centralized dictionary of terms and definitions for your knowledge base.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Glossary Terms\u003C\u002Fstrong> – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Glossary Index Shortcode and Block\u003C\u002Fstrong> – Display an alphabetical index of all glossary terms on any page using the \u003Ccode>[epkb-glossary-index]\u003C\u002Fcode> shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Generated Glossary Terms (PRO)\u003C\u002Fstrong> – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>FAQs Layout and Shortcode\u003C\u002Fstrong>: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fast Search Bar\u003C\u002Fstrong>: Enable users to find articles quickly with an AJAX-powered search bar.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customizable Category Archive Page\u003C\u002Fstrong>: Customize the category archive page with a custom header, description, and image.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Enhancement Tools\u003C\u002Fstrong>: Improve user experience with breadcrumbs, next\u002Fprevious article navigation, print and PDF export options, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>FREE AI FEATURES (Optional)\u003C\u002Fh3>\n\u003Cp>All AI features are completely optional and \u003Cstrong>disabled by default\u003C\u002Fstrong>. You can enable them at any time if you choose to use AI-powered capabilities.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Content Analysis\u003C\u002Fstrong>: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Tags Analysis\u003C\u002Fstrong> – Optimize article tags and categories for better organization and SEO\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Readability Score\u003C\u002Fstrong> – Evaluate content clarity and structure with AI assistance\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fcontent-analysis\u002F\" rel=\"nofollow ugc\">Learn more.\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Chat (Chatbot)\u003C\u002Fstrong>: Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Search\u003C\u002Fstrong>: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>PRO KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Features\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Content Gap Analysis\u003C\u002Fli>\n\u003Cli>Expand training to include notes, posts, pages, and custom post types\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications\u003C\u002Fstrong> for AI insights\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Human Agent Handoff\u003C\u002Fstrong> – lets users escalate from AI to your support team\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Feedback Buttons\u003C\u002Fstrong> – collect thumbs-up\u002Fdown ratings on AI responses\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Articles\u003C\u002Fstrong> – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Notes\u003C\u002Fstrong> – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chat Access Control\u003C\u002Fstrong> – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Search\u003C\u002Fstrong>: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Granular Content Protection\u003C\u002Fstrong>: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Knowledge Bases\u003C\u002Fstrong>: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Articles Import and Export\u003C\u002Fstrong>: Import or export articles and categories using CSV or XML formats for easy migration or backup.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Smart Search\u003C\u002Fstrong>: Display intelligent search results with optional multi-panel sections\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User Feedback System\u003C\u002Fstrong>: Gather valuable insights with article upvote\u002Fdownvote and feedback forms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Links\u003C\u002Fstrong>: Turn any article into a link that points to PDFs, external documentation, videos, or other resources.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See the \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fbundle-pricing\u002F\" rel=\"nofollow ugc\">official website\u003C\u002Fa> for more details on Pro features.\u003C\u002Fp>\n\u003Ch3>🚀 AI Chat – Turn Your Knowledge Base into a 24\u002F7 Support Pro\u003C\u002Fh3>\n\u003Cp>Transform your knowledge base into an intelligent chatbot that provides instant, accurate answers to user questions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>AI Chat\u003C\u002Fstrong> can answer questions by drawing on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source you choose, essentially serving as a chatbot on your site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>73% fewer repeat tickets (our own numbers)\u003C\u002Fstrong> – After enabling AI Chat, we saw a 73% drop in repetitive questions. Response times shrank, customers got answers faster, and the team could finally tackle higher-value projects \u003Cem>without\u003C\u002Fem> hiring extra staff.\u003C\u002Fp>\n\u003Cp>For detailed setup instructions, visit our \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fsetup-ai-provider-and-key\u002F\" rel=\"nofollow ugc\">AI Integration Guide\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>Watch a quick introduction to Echo Knowledge Base and see it in action:\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ PROFESSIONAL LAYOUTS INCLUDED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base comes with multiple layout options to suit your style:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-1-knowledge-base-basic-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo1\" title=\"Basic Layout\" rel=\"nofollow ugc\">Basic Layout\u003C\u002Fa> – Clean and simple design\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-3-knowledge-base-tabs-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo3\" title=\"Tabs Layout\" rel=\"nofollow ugc\">Tabs Layout\u003C\u002Fa> – Organized content in tabbed interface\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-4-knowledge-base-tabs-layout\u002F\" title=\"Drill Down Layout\" rel=\"nofollow ugc\">Drill Down Layout\u003C\u002Fa> – Intuitive navigation through categories\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-12-knowledge-base-image-layout\u002F\" title=\"Classic Layout\" rel=\"nofollow ugc\">Classic Layout\u003C\u002Fa> – Traditional documentation style\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-14-category-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5\" title=\"Category Focused Layout\" rel=\"nofollow ugc\">Category Focused Layout\u003C\u002Fa> – Highlight your main categories\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See our comprehensive documentation \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002F\" title=\"KB documentation\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ ADDITIONAL FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Gutenberg Blocks:\u003C\u002Fstrong> Seamlessly integrate knowledge base elements using the WordPress block editor.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Flexible Ordering:\u003C\u002Fstrong> Order articles and categories alphabetically, by date, or manually with drag-and-drop.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEO Optimization:\u003C\u002Fstrong> Built with SEO best practices to help your documentation rank well in search engines.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Usage Analytics:\u003C\u002Fstrong> Monitor knowledge base traffic and search queries to understand what users need.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual & RTL Support:\u003C\u002Fstrong> Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design:\u003C\u002Fstrong> Mobile-friendly and works with any WordPress theme, so your docs look great on all devices.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Directory Shortcode:\u003C\u002Fstrong> Use a shortcode to display an index of all articles (great for an A-Z index page).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-site Compatible:\u003C\u002Fstrong> Perfect for WordPress multisite networks – manage documentation across multiple sites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom URL Structure:\u003C\u002Fstrong> Customize category, tag, and article URLs for a clean and branded structure.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Optimization:\u003C\u002Fstrong> Ensures a smooth reading experience on smartphones and tablets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Migration:\u003C\u002Fstrong> Easily convert existing posts or custom post types into Knowledge Base articles.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ SEO & ACCESSIBILITY OPTIMIZED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device.\u003C\u002Fp>\n\u003Ch3>⭐ EASY TO STYLE WITH PRE-MADE DESIGNS\u003C\u002Fh3>\n\u003Cp>No coding needed – make it \u003Cem>your\u003C\u002Fem> knowledge base with just a few clicks:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>26 Pre-Made Designs:\u003C\u002Fstrong> Choose from a variety of professional color schemes and styles.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>One-Click Theme Switching:\u003C\u002Fstrong> Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Endless Customization:\u003C\u002Fstrong> Further tweak colors, fonts, and styles to match your brand.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ BUILDER COMPATIBILITY\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base works great with popular page builders:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Elementor & Gutenberg:\u003C\u002Fstrong> Comes with native blocks and widgets for seamless integration.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Other Builders:\u003C\u002Fstrong> Fully compatible with Beaver Builder, Divi, Visual Composer, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ WHY CHOOSE ECHO KNOWLEDGE BASE?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>User-Friendly:\u003C\u002Fstrong> Designed for ease of use – no coding required and a gentle learning curve.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Professional Design:\u003C\u002Fstrong> 26 beautiful, ready-to-use layouts give your docs a polished look out of the box.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Highly Customizable:\u003C\u002Fstrong> Extensive configuration options to tailor the knowledge base to your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reliable Support:\u003C\u002Fstrong> Our friendly, Canadian-based support team is ready to help with any questions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Regular Updates:\u003C\u002Fstrong> Continuously improved with new features (our roadmap is packed with upcoming enhancements!).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Global Ready:\u003C\u002Fstrong> Translate your documentation and serve users in any language with full multilingual support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>About Us:\u003C\u002Fstrong> We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.\u003C\u002Fp>\n","A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.",10000,1138226,98,119,"2026-03-11T20:25:00.000Z","5.3","5.6",[51,18,52,19,21],"ai","documentation","https:\u002F\u002Fwww.echoknowledgebase.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fecho-knowledge-base.17.1.0.zip","2024-02-02 00:00:00",{"slug":57,"name":58,"version":59,"author":60,"author_profile":61,"description":62,"short_description":63,"active_installs":64,"downloaded":65,"rating":66,"num_ratings":67,"last_updated":68,"tested_up_to":14,"requires_at_least":69,"requires_php":70,"tags":71,"homepage":74,"download_link":75,"security_score":76,"vuln_count":77,"unpatched_count":11,"last_vuln_date":78,"fetched_at":26},"eazydocs","EazyDocs – AI Powered Knowledge Base, Wiki, Documentation & FAQ Builder","2.10.2","Spider Themes","https:\u002F\u002Fprofiles.wordpress.org\u002Fspiderdevs\u002F","\u003Cp>\u003Cstrong>The #1 WordPress Plugin for Building Professional Knowledge Bases, Help Centers & Documentation Sites\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>EazyDocs is the most comprehensive knowledge base and documentation plugin for WordPress. Create unlimited knowledge bases, help centers, wikis, and FAQs with zero limitations. Perfect for SaaS companies, software developers, agencies, e-learning platforms, and any business needing professional documentation.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Supercharge Your Docs with AI\u003C\u002Fstrong>\u003Cbr \u002F>\nIntegrate EazyDocs with \u003Ca href=\"https:\u002F\u002Fantimanual.spider-themes.net\" rel=\"nofollow ugc\">Antimanual\u003C\u002Fa> to add an intelligent AI chatbot, automated documentation generation, and advanced AI search. Reduce support tickets by 70% and provide instant answers to your users.\u003C\u002Fp>\n\u003Ch3>Why Choose EazyDocs?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – Create unlimited knowledge bases, docs, and categories with no restrictions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag-and-Drop Editor\u003C\u002Fstrong> – Organize and nest documents intuitively. No coding required.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Documentation\u003C\u002Fstrong> – Seamlessly integrates with Antimanual for next-generation AI assistance.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEO-Optimized\u003C\u002Fstrong> – Built-in Schema.org integration, SEO-friendly architecture, and structured data.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live Search\u003C\u002Fstrong> – AJAX-powered search with instant results and smart suggestions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Beautiful by Default\u003C\u002Fstrong> – Professional, modern design that works out-of-the-box.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile-Responsive\u003C\u002Fstrong> – 100% responsive and retina-ready on all devices.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reader-Focused Design\u003C\u002Fstrong> – Optimized for readability with sticky sidebars and automatic TOC.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Video Overview – See EazyDocs in Action\u003C\u002Fh3>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FQOXcD_LqKKM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>\u003Cstrong>Trusted by 2000+ Businesses\u003C\u002Fstrong>\u003Cbr \u002F>\nFrom small teams to enterprise organizations, EazyDocs is the go-to solution for professional documentation.\u003C\u002Fp>\n\u003Ch3>Real Success Stories\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Feazydocs.spider-themes.net\u002Fbit-apps\u002F\" rel=\"nofollow ugc\">Bit Apps\u003C\u002Fa>\u003C\u002Fstrong> – Complete SaaS documentation\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Feazydocs.spider-themes.net\u002Fglamsydesigns\u002F\" rel=\"nofollow ugc\">Glamsy Designs\u003C\u002Fa>\u003C\u002Fstrong> – Product knowledge base\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Getting Started\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Install EazyDocs from the WordPress plugin directory.\u003C\u002Fli>\n\u003Cli>Activate the plugin.\u003C\u002Fli>\n\u003Cli>Go to \u003Cstrong>EazyDocs > Getting Started\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Create your first knowledge base and organize with drag-and-drop.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Need Help?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fhelpdesk.spider-themes.net\u002Fdocs\u002Feazydocs-wordpress-plugin\u002F\" rel=\"nofollow ugc\">Full Documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fplaylist?list=PLeCjxMdg411XgYy-AekTE-bhvCXQguZWJ\" rel=\"nofollow ugc\">Video Tutorials\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Feazydocs\u002F\" rel=\"ugc\">Support Forum\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress-plugins.spider-themes.net\u002Feazydocs-pro\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Feazydocs.spider-themes.net\u002F\" rel=\"nofollow ugc\">Upgrade to Premium\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Core Features👇\u003C\u002Fh3>\n\u003Ch3>AI-Powered Capabilities (via Antimanual)\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Intelligent AI Chatbot\u003C\u002Fstrong> – Instant, accurate answers trained on your documentation (GPT-4, GPT-5, Gemini support).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Documentation Generator\u003C\u002Fstrong> – Create comprehensive docs automatically with custom tone and language.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Search\u003C\u002Fstrong> – Semantic search that understands user intent, not just keywords.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto-Posting & Content Automation\u003C\u002Fstrong> – Schedule and publish AI-generated documentation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Forum Integration\u003C\u002Fstrong> – Convert forum discussions into permanent knowledge base articles.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Documentation Management\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Knowledge Bases\u003C\u002Fstrong> – Create as many as you need without limitations.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Hierarchical Organization\u003C\u002Fstrong> – Support for 4-level doc depth (5 levels with Pro).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Doc Ordering\u003C\u002Fstrong> – Intuitive drag-and-drop interface for restructuring docs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Bulk Operations\u003C\u002Fstrong> – Duplicate, manage visibility, and organize docs in bulk.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Revision History\u003C\u002Fstrong> – Track all changes and restore previous versions anytime.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>User Experience & Navigation\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Live Search with AJAX\u003C\u002Fstrong> – Fast, intelligent search with instant results.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sticky Navigation Sidebar\u003C\u002Fstrong> – Effortless navigation while scrolling.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic Table of Contents\u003C\u002Fstrong> – Built-in TOC for easy content scanning.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Collapsible Sidebar\u003C\u002Fstrong> – Focus on content without distractions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Recently Viewed Articles\u003C\u002Fstrong> – Quick access to browsing history.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Reader Experience Tools\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Reading Time Estimates\u003C\u002Fstrong> – Show how long each article takes to read.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Views Counter\u003C\u002Fstrong> – Display article popularity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Font Size Adjustment\u003C\u002Fstrong> – Customizable reading comfort.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Print Functionality\u003C\u002Fstrong> – One-click optimized printing.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reader Feedback & Voting\u003C\u002Fstrong> – Collect valuable insights on article helpfulness.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Customization & Design\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Live Customizer\u003C\u002Fstrong> – Change colors, fonts, and settings without coding.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Settings Page\u003C\u002Fstrong> – Extensive customization with real-time search.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Dark Mode Support\u003C\u002Fstrong> – Professional dark mode for better readability (Pro feature).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Page Builder Compatible\u003C\u002Fstrong> – Works seamlessly with Gutenberg and Elementor.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Technical & SEO Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>SEO Optimized\u003C\u002Fstrong> – Built with search engine ranking in mind.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Schema.org Integration\u003C\u002Fstrong> – Rich snippets for better search visibility.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual Ready\u003C\u002Fstrong> – Full WPML and RTL language support.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>On-Demand Asset Loading\u003C\u002Fstrong> – Lightweight footprint for fast performance.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Page Builder Integration\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Gutenberg Blocks\u003C\u002Fstrong> – Comprehensive pre-built blocks for dynamic doc page creation. \u003Cstrong>No third-party page builder required!\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Elementor Widgets (Optional)\u003C\u002Fstrong> – Optional drag-and-drop widgets if you prefer Elementor.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Shortcodes\u003C\u002Fstrong> – Flexible shortcode system for advanced customization.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> EazyDocs works perfectly with WordPress’s native Gutenberg editor. You do NOT need Elementor or any other third-party page builder to create beautiful documentation and helpdesk landing pages.\u003C\u002Fp>\n\u003Ch3>Documentation Performance Tools\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Email Reporting\u003C\u002Fstrong> – Receive analytics reports directly to your inbox.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Engagement Analytics\u003C\u002Fstrong> – Track user behavior and content performance (Pro feature).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Doc Excerpt\u002FSummary\u003C\u002Fstrong> – Add summaries to display in listings and previews.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Insights\u003C\u002Fstrong> – Understand which articles are most helpful to visitors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Premium Migration & Integration\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Migration Tool\u003C\u002Fstrong> – One-click migration to preserve all your existing documentation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Google Login\u003C\u002Fstrong> – Allow readers to sign in with Google accounts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>User Role Management\u003C\u002Fstrong> – Control who can create and edit documentation (Pro feature).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Private Docs\u003C\u002Fstrong> – Restrict access with login requirements or passwords (Pro feature).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>How to Create a Knowledge Base Website with EazyDocs\u003C\u002Fh3>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F4H2npHIR2qg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>AI Integration – Supercharge Your Docs with Antimanual\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Add Enterprise-Grade AI to Your Documentation – Reduce Support Tickets by 70%+\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Integrate EazyDocs with \u003Ca href=\"https:\u002F\u002Fantimanual.spider-themes.net\" rel=\"nofollow ugc\">Antimanual\u003C\u002Fa> to transform your knowledge base into an intelligent support hub. Get AI-powered chatbot, auto-generated documentation, semantic search, and more.\u003C\u002Fp>\n\u003Ch3>Watch the AI Integration in Action\u003C\u002Fh3>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FX9HMPBkzDeM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Key AI Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🤖 24\u002F7 AI Chatbot\u003C\u002Fstrong> – Automatically trained on your EazyDocs. Provides instant, contextual answers powered by GPT-4, GPT-5, and Gemini. Reduce support tickets by 70%+.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📚 Auto Doc Generator\u003C\u002Fstrong> – Create professional documentation in seconds with custom tone and language. SEO-optimized with automatic formatting.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🔍 Semantic AI Search\u003C\u002Fstrong> – Understands user intent, not just keywords. Finds relevant content even without exact matches.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✍️ Auto-Posting\u003C\u002Fstrong> – Schedule AI-generated content automatically. Keep your documentation fresh and SEO-friendly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>💬 Forum Integration\u003C\u002Fstrong> – Convert solved forum discussions into permanent knowledge base articles. Automate responses and capture community insights.\u003C\u002Fp>\n\u003Ch3>Why Choose Antimanual Over Other AI Documentation Solutions?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Advanced AI Models:\u003C\u002Fstrong> GPT-4, GPT-5, and Gemini support (not just GPT-3.5)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-Source Training:\u003C\u002Fstrong> Train on Docs, PDFs, URLs, and custom text\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Conversation History:\u003C\u002Fstrong> Full context for smarter, personalized answers\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Automation:\u003C\u002Fstrong> Bulk rewrite, auto-posting, and scheduling\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Forum Automation:\u003C\u002Fstrong> Transform discussions into permanent documentation\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Global Support:\u003C\u002Fstrong> Multi-language and RTL language support\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Easy Deployment:\u003C\u002Fstrong> Simple shortcodes and cross-domain embedding\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Proven Results You’ll Experience\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>70%+ Reduction in Support Tickets\u003C\u002Fstrong> – Instant AI answers eliminate most routine questions\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Scale Your Support\u003C\u002Fstrong> – Handle unlimited queries without hiring more staff\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Better SEO Rankings\u003C\u002Fstrong> – Fresh AI-generated content improves search visibility\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Happier Visitors\u003C\u002Fstrong> – Instant answers reduce bounce rates and improve satisfaction\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Save Time & Money\u003C\u002Fstrong> – Automate documentation creation, updates, and responses\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Quick Start with Antimanual + EazyDocs\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Install \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fantimanual\u002F\" rel=\"ugc\">Antimanual\u003C\u002Fa> from the WordPress plugin directory\u003C\u002Fli>\n\u003Cli>Add your OpenAI or Gemini API key in Antimanual settings\u003C\u002Fli>\n\u003Cli>Antimanual automatically indexes your entire EazyDocs knowledge base\u003C\u002Fli>\n\u003Cli>Customize chatbot appearance and response style\u003C\u002Fli>\n\u003Cli>Add to your docs with a simple shortcode – Done!\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fantimanual.spider-themes.net\" rel=\"nofollow ugc\">Learn More About Antimanual\u003C\u002Fa> • \u003Ca href=\"https:\u002F\u002Fhelpdesk.spider-themes.net\u002Fdocs\u002Feazydocs-wordpress-plugin\u002F\" rel=\"nofollow ugc\">View Full Integration Guide\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>Premium Plans & Features\u003C\u002Fh3>\n\u003Cp>EazyDocs comes with flexible pricing to suit businesses of all sizes:\u003C\u002Fp>\n\u003Ch3>EazyDocs Pro – Advanced Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>\u003Cem>Unlock professional features perfect for growing businesses:\u003C\u002Fem>\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Doc Root URL customization.\u003C\u002Fli>\n\u003Cli>Book Chapter Elementor widgets.\u003C\u002Fli>\n\u003Cli>Voting & Comments notifications.\u003C\u002Fli>\n\u003Cli>Doc Helper Assistant with Contact Form.\u003C\u002Fli>\n\u003Cli>Conditional Content dropdowns.\u003C\u002Fli>\n\u003Cli>Ajax Doc Loading for faster performance.\u003C\u002Fli>\n\u003Cli>Dark Mode for professional documentation.\u003C\u002Fli>\n\u003Cli>OnePage Documentation layouts.\u003C\u002Fli>\n\u003Cli>User Role Management (control who can edit).\u003C\u002Fli>\n\u003Cli>Docs Archive Masonry layouts.\u003C\u002Fli>\n\u003Cli>Private Docs with login pages.\u003C\u002Fli>\n\u003Cli>Glossary documentation.\u003C\u002Fli>\n\u003Cli>Extended Doc layouts.\u003C\u002Fli>\n\u003Cli>Doc Badges for content organization.\u003C\u002Fli>\n\u003Cli>Suggested Search Keywords.\u003C\u002Fli>\n\u003Cli>Bulk Duplicate Documentation.\u003C\u002Fli>\n\u003Cli>Bulk Doc Visibility controls.\u003C\u002Fli>\n\u003Cli>User Restrictions & IP limitations.\u003C\u002Fli>\n\u003Cli>External Site Integration support.\u003C\u002Fli>\n\u003Cli>Editable Single Doc Sidebars.\u003C\u002Fli>\n\u003Cli>Full RTL Compatibility.\u003C\u002Fli>\n\u003Cli>Users Feedback Database.\u003C\u002Fli>\n\u003Cli>Attach documents to any page.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>EazyDocs Promax – Complete Solution\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>\u003Cem>Everything in Pro, plus advanced analytics and management:\u003C\u002Fem>\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Subscribe to Docs feature.\u003C\u002Fli>\n\u003Cli>Feedback on Selected Text.\u003C\u002Fli>\n\u003Cli>Complete Analytics Dashboard.\u003C\u002Fli>\n\u003Cli>Frontend Contributor access.\u003C\u002Fli>\n\u003Cli>Add\u002FEdit docs from frontend.\u003C\u002Fli>\n\u003Cli>Footnotes support.\u003C\u002Fli>\n\u003Cli>Elementor pre-made templates.\u003C\u002Fli>\n\u003Cli>Author\u002FContributor profile pages.\u003C\u002Fli>\n\u003Cli>Daily\u002FWeekly\u002FMonthly Statistics Email Reporting.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Feazydocs.spider-themes.net\u002Ffeatures\" rel=\"nofollow ugc\">View All Premium Features & Pricing\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>How to Migrate from BetterDocs to EazyDocs\u003C\u002Fh3>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FcOo0o7Hwfwg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>About the Developer\u003C\u002Fh3>\n\u003Cp>EazyDocs is developed by \u003Ca href=\"https:\u002F\u002Fspider-themes.net\" rel=\"nofollow ugc\">Spider Themes\u003C\u002Fa>, a team of experienced WordPress developers dedicated to creating powerful, user-friendly plugins. Our mission is to help businesses and creators build professional documentation without complexity.\u003C\u002Fp>\n\u003Ch3>Why You Can Trust EazyDocs:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Over 2,000+ active installations.\u003C\u002Fli>\n\u003Cli>Trusted by businesses worldwide.\u003C\u002Fli>\n\u003Cli>Continuously updated and improved.\u003C\u002Fli>\n\u003Cli>Active community support.\u003C\u002Fli>\n\u003Cli>Regular security updates and performance improvements.\u003C\u002Fli>\n\u003Cli>Built by dedicated WordPress professionals.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>WHAT’S NEXT?\u003C\u002Fh3>\n\u003Cp>If you like EazyDocs, then consider checking out our other WordPress Plugins:\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fantimanual\" rel=\"ugc\">Antimanual\u003C\u002Fa> – AI-powered assistant that automates content creation, documentation, and support, transforming static sites into dynamic experiences.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fadvanced-accordion-block\" rel=\"ugc\">Advanced Accordion Block\u003C\u002Fa> – Lightweight Gutenberg block for creating visually appealing, organized accordion sections with extensive styling options.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fchangeloger\" rel=\"ugc\">Changeloger\u003C\u002Fa> – Transform plain text changelogs into visually stunning, organized representations with pagination and version links.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fbbp-core\" rel=\"ugc\">Forumax\u003C\u002Fa> – Standalone, feature-rich community forum plugin with voting, private replies, and Elementor integration.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fjobus\" rel=\"ugc\">Jobus\u003C\u002Fa> – Comprehensive job board solution transforming your site into a recruitment platform with dashboards and ATS.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fspider-elements\" rel=\"ugc\">Spider Elements\u003C\u002Fa> – Versatile library of 20+ creative widgets to enhance Elementor and build professional websites.\u003C\u002Fp>\n","Build professional knowledge bases with unlimited docs, drag-and-drop editor, live search, and SEO optimization.",2000,90728,94,95,"2026-03-07T10:29:00.000Z","5.0","7.4",[52,19,72,21,73],"help-desk","wordpress-wiki","https:\u002F\u002Feazydocs.spider-themes.net","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Feazydocs.2.10.2.zip",91,9,"2025-04-07 00:00:00",{"slug":80,"name":81,"version":82,"author":83,"author_profile":84,"description":85,"short_description":86,"active_installs":87,"downloaded":88,"rating":89,"num_ratings":77,"last_updated":90,"tested_up_to":14,"requires_at_least":69,"requires_php":91,"tags":92,"homepage":97,"download_link":98,"security_score":99,"vuln_count":100,"unpatched_count":11,"last_vuln_date":101,"fetched_at":26},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.43","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process or help desk software to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with both customers and the support management team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. With Support Genix ticketing plugin, multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly and professionally.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined assignment rules. If no agent is initially assigned, the system will automatically assign the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language using your preferred translation tool or system. It’s fully compatible with popular translation plugins, ensuring seamless localization for global users.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot interface when their questions require human assistance, ensuring seamless escalation with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base automatically while customers create tickets, empowering self-service and reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized without manual intervention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized for better performance.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need without overwhelming customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate specific email addresses directly with support tickets, enabling organized multi-mailbox management, automatic routing, and department-based email handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across different mailbox categories for better organization, departmental routing, and workload distribution across your support team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries and issue types.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets directly. Each hotlink automatically logs the customer into the support portal, allowing them to view and manage their tickets without manually signing in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the initial height of the text editor to match your team’s preferences for more comfortable ticket creation and reply workflows.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, monthly, or custom intervals. Track key support metrics delivered directly to your inbox to drive data-informed decisions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Verify purchase codes, communicate with customers, and manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce  …\u003C\u002Fli>\n\u003C\u002Ful>\n","Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.",1000,45156,88,"2026-03-15T10:43:00.000Z","7.2",[93,94,95,21,96],"ai-chatbot","customer-support","helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.43.zip",97,3,"2025-09-03 00:00:00",{"slug":103,"name":104,"version":105,"author":106,"author_profile":107,"description":108,"short_description":109,"active_installs":110,"downloaded":111,"rating":24,"num_ratings":112,"last_updated":113,"tested_up_to":114,"requires_at_least":115,"requires_php":16,"tags":116,"homepage":16,"download_link":119,"security_score":120,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26},"minerva-knowledge-base-lite","MinervaKB Lite","1.0","KonstruktStudio","https:\u002F\u002Fprofiles.wordpress.org\u002Falexme\u002F","\u003Ch3>WordPress Knowledge Base plugin\u003C\u002Fh3>\n\u003Cp>MinervaKB is flexible and powerful WordPress knowledge base plugin. It helps you to create a simple, yet powerful helpdesk or FAQ solution. You can add articles, organise them into topics and build a home page with AJAX live search for your customers to find their answers quickly. Use box or list layout with predefined design and styles. Dedicated search results page is also present. Using plugin as opposed to dedicated knowledge base theme also helps SEO of your main site greatly, as you don’t need to move your help content to subdomain.\u003C\u002Fp>\n\u003Cp>You can check the demo here: \u003Ca href=\"http:\u002F\u002Fdemo-lite.minerva-kb.com\u002F\" title=\"Knowledge base for WordPress\" rel=\"nofollow ugc\">Minerva Knowledge Base Lite demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>MinervaKB Lite key features:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Powerful, yet easy to use\u003C\u002Fli>\n\u003Cli>Fast live AJAX search\u003C\u002Fli>\n\u003Cli>Beautiful design\u003C\u002Fli>\n\u003Cli>Unlimited articles and topics\u003C\u002Fli>\n\u003Cli>Drag n drop topic selection on home page\u003C\u002Fli>\n\u003Cli>List and box view\u003C\u002Fli>\n\u003Cli>Font Awesome icons selector for articles and topics\u003C\u002Fli>\n\u003Cli>Fully responsive\u003C\u002Fli>\n\u003Cli>Intuitive options panel\u003C\u002Fli>\n\u003Cli>Estimated reading time in articles\u003C\u002Fli>\n\u003Cli>Views count in articles\u003C\u002Fli>\n\u003Cli>Dynamic breadcrumbs\u003C\u002Fli>\n\u003Cli>Customizeable URL slugs (via post type setting)\u003C\u002Fli>\n\u003Cli>Recent topics and articles widgets\u003C\u002Fli>\n\u003Cli>Nested topics support\u003C\u002Fli>\n\u003Cli>Dedicated sidebars for home, topics, tags, search results page and articles pages\u003C\u002Fli>\n\u003Cli>Easy localisation from options panel\u003C\u002Fli>\n\u003Cli>Uses custom post types, so your content is not locked to plugin\u003C\u002Fli>\n\u003Cli>Developer friendly – lots of actions in templates\u003C\u002Fli>\n\u003Cli>Styles options\u003C\u002Fli>\n\u003Cli>Quick, tested on many commercial sites and with many different themes\u003C\u002Fli>\n\u003Cli>Clean code \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Plugin is developer-friendly. We use many actions in templates and you can even copy template files to your theme and override plugin templates! To do so, create minerva-kb folder in the root of your theme and copy files from plugins\u002Fminervakb\u002Flib\u002Ftemplates there. But this is optional, as you can modify templates via actions.\u003C\u002Fp>\n\u003Cp>In case you need to use this plugin in language other than English, no localisation plugin or additional effort is required, as all the strings used on client-side are available to edit in options panel.\u003C\u002Fp>\n\u003Cp>We tested MinervaKB Lite on many free and premium themes and it works surprisingly well with most of them. So it should work with any theme coded according to WordPress standards and respecting WordPress template hierarchy.\u003C\u002Fp>\n\u003Cp>If you like this plugin and find it useful, you really should check the PRO version at \u003Ca href=\"https:\u002F\u002Fwww.minerva-kb.com\u002F\" title=\"Knowledge base for WordPress with Analytics\" rel=\"nofollow ugc\">MinervaKB – Knowledge base for WordPress with Analytics\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>It has all the features of Lite plus:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built-in Analytics dashboard\u003C\u002Fli>\n\u003Cli>7 beautiful search themes\u003C\u002Fli>\n\u003Cli>Articles ratings and feedback\u003C\u002Fli>\n\u003Cli>KB home page builder\u003C\u002Fli>\n\u003Cli>Dynamic table of contents in articles with ScrollSpy\u003C\u002Fli>\n\u003Cli>Content restriction by user role\u003C\u002Fli>\n\u003Cli>Related articles\u003C\u002Fli>\n\u003Cli>Articles drag-n-drop reorder\u003C\u002Fli>\n\u003Cli>Extended styles and typography options\u003C\u002Fli>\n\u003Cli>Dynamic topics (most liked, most viewed, recent)\u003C\u002Fli>\n\u003Cli>Custom settings for each topic, such as images, colors and icons\u003C\u002Fli>\n\u003Cli>Content shortcodes, like tip, related links, warning and others\u003C\u002Fli>\n\u003Cli>Search on article and topic pages\u003C\u002Fli>\n\u003Cli>Options, options and more options. You can configure almost everything from options panel\u003C\u002Fli>\n\u003Cli>Google Analytics integration\u003C\u002Fli>\n\u003Cli>Professional quick support\u003C\u002Fli>\n\u003Cli>Regular updates and bugfixes\u003C\u002Fli>\n\u003Cli>…many more\u003C\u002Fli>\n\u003C\u002Ful>\n","MinervaKB Lite is a fully responsive knowledge base plugin for WordPress with live search.",50,3007,2,"2017-03-17T06:08:00.000Z","4.7.32","3.5",[19,95,21,117,118],"knowledgebase","wiki","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fminerva-knowledge-base-lite.zip",85,{"slug":122,"name":123,"version":124,"author":125,"author_profile":126,"description":127,"short_description":128,"active_installs":129,"downloaded":130,"rating":131,"num_ratings":100,"last_updated":132,"tested_up_to":133,"requires_at_least":134,"requires_php":49,"tags":135,"homepage":16,"download_link":137,"security_score":120,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26},"basepress-oxygen-integration","BasePress Knowledge Base + Oxygen Visual Site Builder Integration","1.0.2","BasePress","https:\u002F\u002Fprofiles.wordpress.org\u002Fcodesavory\u002F","\u003Cp>BasePress is the best option when it comes to building advanced knowledge bases on your WordPress site.\u003Cbr \u002F>\nIf you use Oxygen site builder to create your posts and pages this add-on is what you are looking for to integrate BasePress Knowledge Base and Oxygen builder!\u003C\u002Fp>\n\u003Ch4>Why is this plugin necessary?\u003C\u002Fh4>\n\u003Cp>BasePress was developed to integrate with your WordPress theme and it uses its own templates to display the knowledge base content.\u003Cbr \u002F>\nOn the other hand Oxygen builder disables any WordPress theme as it doesn’t need one to work and uses its own templates to display your site. In doing so it overrides BasePress templates.\u003C\u002Fp>\n\u003Cp>This small plugin adds a new shortcode that can be used inside Oxygen’s templates making BasePress work as expected with Oxygen.\u003C\u002Fp>\n\u003Ch4>How to use\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Set-up BasePress as normal\u003C\u002Fli>\n\u003Cli>Create a new dedicated template in Oxygen for your Knowledge Base.\u003C\u002Fli>\n\u003Cli>In the newly created template select the template you want the knowledge base to inherit in “INHERIT DESIGN FROM OTHER TEMPLATE”.\u003C\u002Fli>\n\u003Cli>Select the “Knowledge Base” post type under Single\u003C\u002Fli>\n\u003Cli>Select “All Knowledge Base categories” under Archive > Taxonomies.\u003C\u002Fli>\n\u003Cli>Remove any other option from the template.\u003C\u002Fli>\n\u003Cli>Set the template priority higher than other templates.\u003C\u002Fli>\n\u003Cli>Edit the Template content by clicking “Edit with Oxygen” and just add the shortcode [basepress-oxygen].\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>If you need to customise a BasePress theme or create your own you can still follow the instructions in these articles:\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fcodesavory.com\u002Fknowledge-base\u002Fbasepress\u002Fbasepress-themes\u002Fcustomize-a-knowledge-base-theme\u002F\" rel=\"nofollow ugc\">Customise a knowledge base theme\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fcodesavory.com\u002Fknowledge-base\u002Fbasepress\u002Fbasepress-themes\u002Fcreate-new-theme\u002F\" rel=\"nofollow ugc\">Create a new knowledge base theme\u003C\u002Fa>\u003Cbr \u002F>\nJust keep in mind that Oxygen would disable any theme in your WordPress installation therefore you cannot place BasePress custom theme on your WordPress theme’s folder.\u003Cbr \u002F>\nYou can instead place the custom BasePress theme in WordPress uploads directory.\u003C\u002Fp>\n","Integrate BasePress Knowledge Base with Oxygen Visual Site Builder",40,2506,74,"2021-05-24T15:22:00.000Z","5.7.15","4.5",[52,19,72,21,136],"site-builder","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fbasepress-oxygen-integration.zip",{"attackSurface":139,"codeSignals":235,"taintFlows":256,"riskAssessment":257,"analyzedAt":263},{"hooks":140,"ajaxHandlers":218,"restRoutes":231,"shortcodes":232,"cronEvents":233,"entryPointCount":234,"unprotectedCount":11},[141,147,150,154,158,162,166,170,173,178,183,186,189,193,197,201,204,206,211,215],{"type":142,"name":143,"callback":144,"file":145,"line":146},"action","init","faqtastic_register_cpt","faqtastic.php",26,{"type":142,"name":143,"callback":148,"file":145,"line":149},"faqtastic_register_taxonomy",27,{"type":142,"name":151,"callback":152,"file":145,"line":153},"add_meta_boxes","faqtastic_add_context_meta_box",30,{"type":142,"name":155,"callback":156,"file":145,"line":157},"save_post","faqtastic_save_context_meta",31,{"type":142,"name":159,"callback":160,"file":145,"line":161},"faqtastic-thematic_add_form_fields","faqtastic_add_thematic_field",34,{"type":142,"name":163,"callback":164,"file":145,"line":165},"faqtastic-thematic_edit_form_fields","faqtastic_edit_thematic_field",35,{"type":142,"name":167,"callback":168,"file":145,"line":169},"created_faqtastic-thematic","faqtastic_save_thematic_sort_order",36,{"type":142,"name":171,"callback":168,"file":145,"line":172},"edited_faqtastic-thematic",37,{"type":174,"name":175,"callback":176,"file":145,"line":177},"filter","manage_edit-faqtastic-thematic_columns","faqtastic_thematic_columns",38,{"type":174,"name":179,"callback":180,"priority":181,"file":145,"line":182},"manage_faqtastic-thematic_custom_column","faqtastic_thematic_column_content",10,39,{"type":142,"name":151,"callback":184,"file":145,"line":185},"faqtastic_add_keywords_meta_box",42,{"type":142,"name":155,"callback":187,"file":145,"line":188},"faqtastic_save_keywords_meta",43,{"type":142,"name":190,"callback":191,"file":145,"line":192},"wp_enqueue_scripts","faqtastic_enqueue_assets",46,{"type":142,"name":194,"callback":195,"file":145,"line":196},"enqueue_block_editor_assets","faqtastic_enqueue_editor_assets",47,{"type":142,"name":198,"callback":199,"file":145,"line":200},"enqueue_block_assets","faqtastic_enqueue_dashicons",48,{"type":142,"name":143,"callback":202,"file":145,"line":203},"faqtastic_block_init",66,{"type":142,"name":190,"callback":199,"file":145,"line":205},69,{"type":142,"name":207,"callback":208,"priority":209,"file":145,"line":210},"plugins_loaded","faqtastic_init",20,72,{"type":142,"name":143,"callback":212,"file":213,"line":214},"faqtastic_register_chatbot_pattern","patterns\\chatbot.php",19,{"type":142,"name":143,"callback":216,"file":217,"line":172},"faqtastic_register_faq_accordion_pattern","patterns\\faq-accordion.php",[219,224,226,229],{"action":220,"nopriv":221,"callback":220,"hasNonce":222,"hasCapCheck":221,"file":145,"line":223},"faqtastic_chatbot_suggestions",false,true,51,{"action":220,"nopriv":222,"callback":220,"hasNonce":222,"hasCapCheck":221,"file":145,"line":225},52,{"action":227,"nopriv":221,"callback":227,"hasNonce":222,"hasCapCheck":221,"file":145,"line":228},"faqtastic_chatbot_get_answer",55,{"action":227,"nopriv":222,"callback":227,"hasNonce":222,"hasCapCheck":221,"file":145,"line":230},56,[],[],[],4,{"dangerousFunctions":236,"sqlUsage":237,"outputEscaping":239,"fileOperations":11,"externalRequests":11,"nonceChecks":30,"capabilityChecks":11,"bundledLibraries":255},[],{"prepared":11,"raw":11,"locations":238},[],{"escaped":149,"rawEcho":240,"locations":241},6,[242,245,247,249,251,253],{"file":145,"line":243,"context":244},124,"raw output",{"file":145,"line":246,"context":244},174,{"file":145,"line":248,"context":244},176,{"file":145,"line":250,"context":244},187,{"file":145,"line":252,"context":244},190,{"file":145,"line":254,"context":244},242,[],[],{"summary":258,"deductions":259},"The plugin \"faqtastic\" v1.2.0 exhibits a generally strong security posture based on the provided static analysis and vulnerability history. The absence of raw SQL queries, the high percentage of properly escaped output, and the presence of nonce checks are positive indicators.  Crucially, the plugin has no recorded vulnerabilities, including critical or high severity ones, which suggests a history of secure development or thorough vetting. The attack surface is relatively small and, more importantly, appears to be protected, with no unprotected AJAX handlers identified.\n\nHowever, a notable weakness lies in the complete absence of capability checks for its AJAX handlers. While nonce checks are present, relying solely on nonces without validating user capabilities can leave the plugin vulnerable if a user manages to bypass or forge a nonce. This could potentially lead to unauthorized actions if the AJAX handlers perform sensitive operations. The taint analysis shows no flows, which is good, but also indicates that potentially no user-controlled data is being processed in a way that would trigger such analysis, which might be a missed opportunity for detecting subtle issues or a sign of limited functionality.\n\nIn conclusion, \"faqtastic\" v1.2.0 demonstrates a commitment to secure coding practices with its handling of SQL and output. The lack of past vulnerabilities is a significant strength. The primary concern is the reliance on nonces without capability checks for its AJAX endpoints, which represents a potential security gap. While the current state appears safe, this single omission could become a point of exploitation in the future.",[260],{"reason":261,"points":262},"AJAX handlers missing capability checks",8,"2026-03-17T07:30:44.205Z",{"wat":265,"direct":275},{"assetPaths":266,"generatorPatterns":271,"scriptPaths":272,"versionParams":273},[267,268,269,270],"\u002Fwp-content\u002Fplugins\u002Ffaqtastic\u002Fbuild\u002Fstyles.css","\u002Fwp-content\u002Fplugins\u002Ffaqtastic\u002Fbuild\u002Ffrontend.js","\u002Fwp-content\u002Fplugins\u002Ffaqtastic\u002Fbuild\u002Feditor.js","\u002Fwp-content\u002Fplugins\u002Ffaqtastic\u002Fbuild\u002Ffrontend.css",[],[],[274],"ver=1.2.0",{"cssClasses":276,"htmlComments":285,"htmlAttributes":286,"restEndpoints":289,"jsGlobals":292,"shortcodeOutput":294},[277,278,279,280,281,282,283,284],"faqtastic-chatbot-wrapper","faqtastic-chatbot-chatbox","faqtastic-chatbot-message-sent","faqtastic-chatbot-message-received","faqtastic-faq-list","faqtastic-faq-item","faqtastic-faq-question","faqtastic-faq-answer",[],[287,288],"data-plugin-name=\"faqtastic\"","data-plugin-version=\"1.2.0\"",[290,291],"\u002Fwp-json\u002Ffaqtastic\u002Fv1\u002Fchatbot\u002Fsuggestions","\u002Fwp-json\u002Ffaqtastic\u002Fv1\u002Fchatbot\u002Fanswer",[293],"window.faqtastic_ajax_object",[295,296],"[faqtastic_faq_list]","[faqtastic_chatbot]"]