Help Scout integration for Easy Digital Downloads Security & Risk Analysis

wordpress.org/plugins/edd-helpscout

Easy Digital Downloads integration for Help Scout. Shows purchase information right from your Help Scout interface.

200 active installs v2.4.0 PHP 7.4+ WP 6.0+ Updated Apr 17, 2025
easy-digital-downloadseddhelp-scouthelpscoutsupport
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Help Scout integration for Easy Digital Downloads Safe to Use in 2026?

Generally Safe

Score 100/100

Help Scout integration for Easy Digital Downloads has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 11mo ago
Risk Assessment

The "edd-helpscout" v2.4.0 plugin exhibits a generally strong security posture, with no known vulnerabilities in its history and a clean taint analysis. The plugin effectively utilizes prepared statements for its SQL queries, which is a significant security advantage. However, the static analysis reveals concerning areas. A low percentage (24%) of output escaping is a significant weakness, potentially exposing the plugin to cross-site scripting (XSS) vulnerabilities if user-supplied data is directly rendered in the output without proper sanitization. Furthermore, the complete absence of nonce and capability checks across all entry points is a critical oversight. This means that any user, regardless of their role or permissions, could potentially trigger actions or access data meant for administrators or specific user roles. While the attack surface appears small and there are no external requests or file operations that immediately raise alarms, the lack of authentication and authorization on any potential entry points, combined with poor output escaping, presents a considerable risk.

Key Concerns

  • Low output escaping percentage
  • Missing nonce checks
  • Missing capability checks
Vulnerabilities
None known

Help Scout integration for Easy Digital Downloads Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Help Scout integration for Easy Digital Downloads Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
2 prepared
Unescaped Output
68
21 escaped
Nonce Checks
0
Capability Checks
0
File Operations
1
External Requests
0
Bundled Libraries
0

SQL Query Safety

100% prepared2 total queries

Output Escaping

24% escaped89 total outputs
Attack Surface

Help Scout integration for Easy Digital Downloads Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 5
actioninitbootstrap.php:32
actionplugins_loadededd-helpscout.php:62
actionedd_helpscout_resend_purchase_receiptincludes\default-actions.php:53
actionedd_helpscout_deactivate_site_licenseincludes\default-actions.php:54
actionedd_helpscout_customer_infoincludes\default-actions.php:55
Maintenance & Trust

Help Scout integration for Easy Digital Downloads Maintenance & Trust

Maintenance Signals

WordPress version tested6.8.5
Last updatedApr 17, 2025
PHP min version7.4
Downloads14K

Community Trust

Rating100/100
Number of ratings28
Active installs200
Developer Profile

Help Scout integration for Easy Digital Downloads Developer Profile

flowdee

3 plugins · 1K total installs

65
trust score
Avg Security Score
80/100
Avg Patch Time
3182 days
View full developer profile
Detection Fingerprints

How We Detect Help Scout integration for Easy Digital Downloads

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/edd-helpscout/assets/css/styles.css/wp-content/plugins/edd-helpscout/assets/js/scripts.js
Script Paths
/wp-content/plugins/edd-helpscout/assets/js/scripts.js
Version Parameters
edd-helpscout/assets/css/styles.css?ver=edd-helpscout/assets/js/scripts.js?ver=

HTML / DOM Fingerprints

CSS Classes
edd-helpscout-widget
Data Attributes
data-edd-helpscout-widget-loaded
JS Globals
EDDHelpScout
REST Endpoints
/wp-json/edd-helpscout/v1/customer
FAQ

Frequently Asked Questions about Help Scout integration for Easy Digital Downloads