[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f90WSEh8dcBuv15GyFEvkbKWN7vlJKduHF2wzslhpmfQ":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":24,"download_link":25,"security_score":26,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29,"vulnerabilities":30,"developer":31,"crawl_stats":28,"alternatives":35,"analysis":135,"fingerprints":197},"digital-humans","Digital Humans","1.0.16","unithresearchlabs","https:\u002F\u002Fprofiles.wordpress.org\u002Funithresearchlabs\u002F","\u003Cp>UNITH Digital Humans are AI-powered, lifelike virtual avatars designed to interact with your website visitors in a natural and engaging manner. You can use this plugin to add a UNITH Digital Human to your website. To create your Digital Human and obtain API credentials needed by this plugin, you will need to sign-up for an account at www.unith.ai\u003C\u002Fp>\n\u003Cp>This plugin provides a service, it will enable you to add a UNITH Digital Human to your website in a form of an iframe. Please refer to relevant Terms of Use and Privacy Policy related to UNITH Digital Human service.\u003C\u002Fp>\n\u003Cp>Terms and Conditions: https:\u002F\u002Fwww.unith.ai\u002Finformation\u002Fterms-conditions\u003Cbr \u002F>\nPrivacy policy: https:\u002F\u002Fwww.unith.ai\u002Finformation\u002Fprivacy-policy\u003C\u002Fp>\n\u003Cp>After creating your account at go to www.unith.ai you will be able to create your custom Digital Human. You can choose avatar and voice for your Digital Human as well as upload knowledge base that your Digital Human will be knowledgeable about. Once created, your will need to obtain API credentials to connect your custom-made Digital Human and your WordPress website on the plugin settings page. To do this, copy the following 3 API credentials relating to your Digital Human from the UNITH customer panel:\u003C\u002Fp>\n\u003Cp>*api_key\u003Cbr \u002F>\n*org_id\u003Cbr \u002F>\n*head_id\u003C\u002Fp>\n\u003Cp>Enter the above values on the Digital Human plugin settings page and save the settings. This will connect your custom-made Digital Human with the plugin and enable it to display on your website.\u003C\u002Fp>\n\u003Cp>UNITH Digital Humans can be used for some of the following use cases:\u003Cbr \u002F>\n*Onboard, support, and educate consumers\u003Cbr \u002F>\n*Recommend and upsell products\u003Cbr \u002F>\n*Handle customer complaints\u003Cbr \u002F>\n*Provide more personal, entertaining user experiences\u003Cbr \u002F>\n*Capture valuable user insights through targeted conversation\u003Cbr \u002F>\n*Define your own use case when uploading knowledge data to your digital human during set up process at www.unith.ai\u003C\u002Fp>\n\u003Cp>This plugin interacts with the following servers to provide the Digital Human functionality:\u003Cbr \u002F>\nhttps:\u002F\u002Fembedded.unith.ai\u003Cbr \u002F>\nhttps:\u002F\u002Fproduction.api.unith.live\u003Cbr \u002F>\nhttps:\u002F\u002Fchat-origin.api.unith.live\u003Cbr \u002F>\nhttps:\u002F\u002Fchat.unith.ai\u003Cbr \u002F>\nhttps:\u002F\u002Fcustomer-panel.api.unith.live\u003C\u002Fp>\n","UNITH Digital Humans are personalized, real-time conversational assistants. Use this plugin to add a UNITH Digital Human to your website.",10,1517,100,1,"2024-06-12T20:59:00.000Z","6.4.8","5.8","7.2",[20,21,22,23],"ai","bot","digitalhumans","help","https:\u002F\u002Fwww.unith.ai\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fdigital-humans.1.0.16.zip",92,0,null,"2026-03-15T15:16:48.613Z",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":14,"total_installs":11,"avg_security_score":26,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},30,88,"2026-04-03T23:13:16.982Z",[36,57,80,99,115],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":13,"num_ratings":14,"last_updated":46,"tested_up_to":47,"requires_at_least":48,"requires_php":49,"tags":50,"homepage":55,"download_link":56,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"jotform-ai-chatbot","AI Chatbot – Jotform","3.7.1","Jotform","https:\u002F\u002Fprofiles.wordpress.org\u002Fjotform\u002F","\u003Cp>Jotform AI Chatbot, the best \u003Cstrong>AI Chatbot\u003C\u002Fstrong> that automates support, answers FAQs, drives \u003Cstrong>WooCommerce\u003C\u002Fstrong> sales, generates leads, and boosts engagement — easy setup, no coding!\u003C\u002Fp>\n\u003Cp>🟪 Jotform AI Chatbot allows businesses to engage visitors, guide them through forms, and streamline communication effortlessly. By providing seamless, real-time assistance, it helps convert passive visitors into active users.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FWUFl9IVWqNg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>💬 What does the Jotform AI Chatbot do?\u003C\u002Fh4>\n\u003Cp>The Jotform AI Chatbot plugin allows you to \u003Cstrong>easily create and train custom chatbots\u003C\u002Fstrong> to \u003Cstrong>handle queries, guide users, and share information\u003C\u002Fstrong>. It offers \u003Cstrong>seamless publish\u003C\u002Fstrong> on any WordPress site without coding and enhances user engagement through \u003Cstrong>interactive conversations\u003C\u002Fstrong>. You can \u003Cstrong>customize\u003C\u002Fstrong> chatbot personas, tones, and styles to align with your brand identity. With \u003Cstrong>WooCommerce integration\u003C\u002Fstrong>, the plugin supports online stores with product Q&A, order tracking, and cart recovery.\u003C\u002Fp>\n\u003Ch4>🎥 Product demo videos:\u003C\u002Fh4>\n\u003Cp>▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FgKw5OEf1Kq\" rel=\"nofollow ugc\">How to Use Jotform AI Chatbot on WordPress\u003C\u002Fa>\u003Cbr \u002F>\n▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FXZ3hoL4IRx\" rel=\"nofollow ugc\">How to Set Up Your Chatbot WordPress Plugin in 5 Minutes\u003C\u002Fa>\u003Cbr \u002F>\n▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FwEhyKfnbDS\" rel=\"nofollow ugc\">How to Install Jotform AI Chatbot WordPress Plugin\u003C\u002Fa>\u003Cbr \u002F>\n▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FcEaxwHnep7\" rel=\"nofollow ugc\">How to Connect Your Jotform AI Chatbot to Your WooCommerce Store\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🚀 Why use Jotform AI Chatbot on your WordPress website?\u003C\u002Fh4>\n\u003Cp>💬 \u003Cstrong>Instant responses\u003C\u002Fstrong>: Provide quick and accurate answers to FAQs, ensuring users receive the necessary information immediately.\u003Cbr \u002F>\n📱 \u003Cstrong>Mobile-fiendly live chat widget\u003C\u002Fstrong>: A fully responsive chat experience that adapts seamlessly to desktop, tablet, and mobile devices. Ensure every visitor enjoys smooth, accessible conversations—anytime, anywhere.\u003Cbr \u002F>\nℹ️ \u003Cstrong>Multilingual support\u003C\u002Fstrong>: Communicate with users in their preferred language to expand your global reach.\u003Cbr \u002F>\n🎨 \u003Cstrong>Customizable branding\u003C\u002Fstrong>: Align the chatbot’s design with your website’s branding for a cohesive and integrated user experience.\u003Cbr \u002F>\n🔒 \u003Cstrong>Secure and reliable\u003C\u002Fstrong>: Built on Jotform’s robust infrastructure, the AI Chatbot keeps your data safe and ensures consistent, dependable performance.\u003C\u002Fp>\n\u003Ch4>🚀 Top features of Jotform AI Chatbot WordPress Plugin\u003C\u002Fh4>\n\u003Cp>🟣 \u003Cstrong>Advanced customization & training\u003C\u002Fstrong>: With the Agent Builder, you can tailor responses, tone, layout control, appearance, and target device, using your data and insights for personalized interactions.\u003Cbr \u002F>\n🟣 \u003Cstrong>Auto train\u003C\u002Fstrong>: The plugin automatically crawls your website content and trains the chatbot without any manual setup. Whenever you update your pages or add a new page, blog post, or FAQ, the chatbot stays in sync and instantly learns from the latest information. This ensures visitors always receive accurate, up-to-date answers, saving you hours of maintenance while delivering a smarter, more reliable customer experience.\u003Cbr \u002F>\n🟣 \u003Cstrong>Chatbot visibility\u003C\u002Fstrong>: Decide where the chatbot should appear on your website. You can choose which pages or typed URLs the chatbot will be shıwn or hidden.\u003Cbr \u002F>\n🟣 \u003Cstrong>Form assistance\u003C\u002Fstrong>: Guide users through form completion with a conversational flow to reduce errors and improve submission success.\u003Cbr \u002F>\n🟣 \u003Cstrong>Chatbot Conversations\u003C\u002Fstrong>: View and manage all user chats directly from your WordPress dashboard. Track interactions, review messages, and respond in real time—without leaving your  site.\u003C\u002Fp>\n\u003Ch4>🌍 Multi-language AI Chatbot for global support\u003C\u002Fh4>\n\u003Cp>The Jotform AI Chatbot automatically adapts to your visitors’ preferred language, supporting seamless conversations in dozens of languages worldwide. Deliver personalized, AI-powered assistance in your users’ native language—no manual setup required.\u003C\u002Fp>\n\u003Ch4>🛒 Smart eCommerce chatbot\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Boost your WooCommerce store with Jotform AI Chatbot WordPress Plugin:\u003C\u002Fli>\n\u003Cli>Engage visitors by answering product questions in real time\u003C\u002Fli>\n\u003Cli>Assist with order tracking\u003C\u002Fli>\n\u003Cli>Reduce cart abandonment\u003C\u002Fli>\n\u003Cli>Drive more completed purchases\u003C\u002Fli>\n\u003Cli>Suggest relevant items and create natural upsell moments\u003C\u002Fli>\n\u003Cli>Turn casual visitors into repeat buyers with always-on assistance\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>💡\u003Cem>Tip: Want to get started even faster? Explore our ready-made \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002F71R2XHz9A7\" rel=\"nofollow ugc\">AI Chatbot templates\u003C\u002Fa> for various industries. Choose a template, customize it, and publish it on your website in minutes.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>ℹ️ If you have any questions or concerns regarding your online forms, chatbots, or our Agent Builder, feel free to contact our friendly 24-7 \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FxNCqA3ySkh\" rel=\"nofollow ugc\">support team\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>🔍 Discover all the features and capabilities of the Jotform AI Chatbot Plugin in our detailed \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FYfrmv3z1JH\" rel=\"nofollow ugc\">user guide\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>Who can benefit from Jotform AI Chatbot?\u003C\u002Fh4>\n\u003Cp>Jotform AI Chatbot is designed to meet the needs of various users and industries:\u003C\u002Fp>\n\u003Cp>🛒 \u003Cstrong>WooCommerce store owners\u003C\u002Fstrong>: Help shoppers find the perfect products, provide instant support, and handle order tracking to reduce cart abandonment.\u003Cbr \u002F>\n👩🏽‍💼 \u003Cstrong>Small to mid-sized business owners\u003C\u002Fstrong> using WordPress who want to capture leads, qualify visitors, or provide instant support.\u003Cbr \u002F>\n✏️ \u003Cstrong>Agencies and freelancers\u003C\u002Fstrong> who build WordPress websites for clients and need to add interactive engagement tools.\u003Cbr \u002F>\n🧳 \u003Cstrong>Travel and hospitality businesses\u003C\u002Fstrong> (hotels, tour operators, restaurants) that want to answer booking inquiries instantly, share availability, and improve the guest experience on their websites.\u003Cbr \u002F>\n🧑🏾‍💻 \u003Cstrong>SaaS companies\u003C\u002Fstrong> using WordPress for their marketing sites that need to engage prospects, qualify leads, and direct them to demos, trials, or pricing pages.\u003Cbr \u002F>\n📚 \u003Cstrong>Content creators, coaches, and educators\u003C\u002Fstrong> who want to automate responses, book sessions, or provide resources through their site.\u003Cbr \u002F>\n🎉 \u003Cstrong>Event organizers\u003C\u002Fstrong>: Simplify event registration, answer attendee questions, and provide real-time updates.\u003Cbr \u002F>\n💬 \u003Cstrong>Customer support teams\u003C\u002Fstrong>: Deliver 24-7 assistance to resolve user issues, answer common questions, and escalate complex queries when necessary.\u003C\u002Fp>\n\u003Ch3>🛠️ External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to external services to provide functionality and improve user experience. Below are the details of the external services used:\u003C\u002Fp>\n\u003Cp>🌟 \u003Cstrong>Jotform AI platform\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The plugin connects to Jotform’s servers to enable chatbot creation, training, and deployment. This includes accessing your Jotform account data to retrieve chatbot configurations and training data.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.jotform.com\u002Fprivacy\u002F?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=privacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.jotform.com\u002Fai-terms\u002F?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=ai-terms\" rel=\"nofollow ugc\">AI Terms of Use\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.jotform.com\u002Fterms\u002F?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=terms\" rel=\"nofollow ugc\">Terms of Use\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>⚙️ \u003Cstrong>API usage\u003C\u002Fstrong>\u003Cbr \u002F>\n  – The plugin makes external API requests on the following domain to enable chatbot-related functionalities:\u003Cbr \u002F>\n         \u003Cstrong>https:\u002F\u002Fapi.jotform.com\u003C\u002Fstrong>\u003Cbr \u002F>\n  – The plugin uses this domain [\u003Cstrong>https:\u002F\u002Fapi.jotform.com\u003C\u002Fstrong>] as an API service to create realtime chatbot agent conversions.\u003C\u002Fp>\n\u003Cp>☁️ \u003Cstrong>CDN usage\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin makes external CDN requests on the following domain to enable chatbot-related functionalities:\u003Cbr \u002F>\n       \u003Cstrong>https:\u002F\u002Fcdn.jotfor.ms\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin uses the domain [\u003Cstrong>https:\u002F\u002Fcdn.jotfor.ms\u003C\u002Fstrong>] as a CDN service to deliver and render the embedded AI Chatbot.\u003C\u002Fp>\n\u003Cp>🔑 \u003Cstrong>API Key usage\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin uses an API key, which is sent to the domain [\u003Cstrong>https:\u002F\u002Fapi.jotform.com\u003C\u002Fstrong>] to authenticate with the Jotform API service.\u003C\u002Fp>\n\u003Cp>🛍️ \u003Cstrong>WooCommerce integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>If WooCommerce is installed and connected, the plugin can access WooCommerce data (such as products, orders, and customer information) to allow the chatbot to answer related questions. This data remains on your WordPress site and is not sent to third-party services except through Jotform’s servers when needed for chatbot responses.\u003C\u002Fp>\n\u003Ch3>📎 Data disclosure\u003C\u002Fh3>\n\u003Cp>The plugin may send the following data to external services:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chatbot configurations and training data (sent to Jotform servers).\u003C\u002Fli>\n\u003Cli>User input and interaction data (processed to generate responses).\u003C\u002Fli>\n\u003Cli>IP address and metadata for debugging and analytics purposes.\u003C\u002Fli>\n\u003C\u002Ful>\n","AI chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!",4000,78619,"2026-03-12T12:31:00.000Z","6.9.4","","7.0",[20,51,52,53,54],"chatbot","chatgpt","helpdesk","live-chat","http:\u002F\u002Fwordpress.org\u002Fplugins\u002Fjotform-ai-chatbot\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fjotform-ai-chatbot.3.7.1.zip",{"slug":58,"name":59,"version":60,"author":61,"author_profile":62,"description":63,"short_description":64,"active_installs":65,"downloaded":66,"rating":33,"num_ratings":67,"last_updated":68,"tested_up_to":47,"requires_at_least":69,"requires_php":18,"tags":70,"homepage":75,"download_link":76,"security_score":77,"vuln_count":78,"unpatched_count":27,"last_vuln_date":79,"fetched_at":29},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.43","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process or help desk software to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with both customers and the support management team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. With Support Genix ticketing plugin, multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly and professionally.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined assignment rules. If no agent is initially assigned, the system will automatically assign the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language using your preferred translation tool or system. It’s fully compatible with popular translation plugins, ensuring seamless localization for global users.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot interface when their questions require human assistance, ensuring seamless escalation with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base automatically while customers create tickets, empowering self-service and reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized without manual intervention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized for better performance.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need without overwhelming customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate specific email addresses directly with support tickets, enabling organized multi-mailbox management, automatic routing, and department-based email handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across different mailbox categories for better organization, departmental routing, and workload distribution across your support team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries and issue types.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets directly. Each hotlink automatically logs the customer into the support portal, allowing them to view and manage their tickets without manually signing in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the initial height of the text editor to match your team’s preferences for more comfortable ticket creation and reply workflows.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, monthly, or custom intervals. Track key support metrics delivered directly to your inbox to drive data-informed decisions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Verify purchase codes, communicate with customers, and manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce  …\u003C\u002Fli>\n\u003C\u002Ful>\n","Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.",1000,45156,9,"2026-03-15T10:43:00.000Z","5.0",[71,72,53,73,74],"ai-chatbot","customer-support","knowledge-base","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.43.zip",97,3,"2025-09-03 00:00:00",{"slug":81,"name":82,"version":83,"author":84,"author_profile":85,"description":86,"short_description":87,"active_installs":88,"downloaded":89,"rating":13,"num_ratings":90,"last_updated":91,"tested_up_to":47,"requires_at_least":92,"requires_php":93,"tags":94,"homepage":97,"download_link":98,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"help-dialog","AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support","3.3.6","echoplugins","https:\u002F\u002Fprofiles.wordpress.org\u002Fechoplugins\u002F","\u003Cp>\u003Cstrong>⚠️ This plugin is being discontinued.\u003C\u002Fstrong> We recommend switching to \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-knowledge-base\u002F\" rel=\"ugc\">Echo Knowledge Base\u003C\u002Fa> which includes a free, more powerful AI Chat.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Features not available in KB AI Chat:\u003C\u002Fstrong> FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Free KB AI Chat features:\u003C\u002Fstrong>\u003Cbr \u002F>\n* Built-in ChatGPT and Google Gemini support\u003Cbr \u002F>\n* AI training from your KB articles\u003Cbr \u002F>\n* Source citations in AI responses\u003Cbr \u002F>\n* Chat history and analytics\u003Cbr \u002F>\n* AI Smart Search\u003C\u002Fp>\n\u003Cp>\u003Cstrong>PRO features:\u003C\u002Fstrong>\u003Cbr \u002F>\n* Agent Handoff and Feedback\u003Cbr \u002F>\n* Email Notifications\u003Cbr \u002F>\n* PDF Training Data\u003C\u002Fp>\n\u003Cp>Learn more about \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-knowledge-base\u002F\" rel=\"ugc\">Echo Knowledge Base\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>✅ AI Chat Integration\u003C\u002Fh3>\n\u003Cp>AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>73 % fewer repeat tickets (our own numbers)\u003C\u002Fstrong>\u003Cbr \u002F>\nAfter enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Why Customers Love It\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Answers in Seconds, Day or Night\u003C\u002Fstrong>\u003Cbr \u002F>\nThe bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Set-Up in a Coffee Break\u003C\u002Fstrong>\u003Cbr \u002F>\nA guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visible ROI, Fast\u003C\u002Fstrong>\u003Cbr \u002F>\nMost teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Built-In Extras\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Content Gap Alerts\u003C\u002Fstrong> – Flags missing or outdated KB articles so you fix an issue once and never hear about it again.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pain-point analytics\u003C\u002Fstrong> – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart learning\u003C\u002Fstrong> – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Intelligent Agent Handover\u003C\u002Fstrong> – Multiple triggers ensure users get human help when needed:\n\u003Cul>\n\u003Cli>\u003Cstrong>Keyword Detection\u003C\u002Fstrong>: Automatically offers agent support when users mention terms like “human”, “agent”, or “support”\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sentiment Analysis\u003C\u002Fstrong>: Detects frustrated users through thumbs down feedback and offers immediate human assistance\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Always-On Option\u003C\u002Fstrong>: Display a persistent “Talk to Agent” button for instant human connection\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Powered by AI Engine\u003C\u002Fstrong>, the leading WordPress AI plugin that also drives site-wide content and image generation.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Intelligent Agent Handover Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Our smart handover system ensures no customer gets stuck:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Multi-Trigger System\u003C\u002Fstrong> – Detects when users need human help through keywords, negative feedback, or manual request\u003C\u002Fli>\n\u003Cli>\u003Cstrong>One-Click Setup\u003C\u002Fstrong> – Configure agent buttons, keywords, and routing in minutes\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Workflows\u003C\u002Fstrong> – Route to different teams based on keywords or customer type (beta)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>For detailed setup instructions, visit our \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fai-chat\u002F\" rel=\"nofollow ugc\">AI Chat Integration Guide\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>✅ Contact Form\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Add contact form to any page\u003C\u002Fli>\n\u003Cli>Get instant email notifications for inquiries\u003C\u002Fli>\n\u003Cli>Track which pages generate inquiries\u003C\u002Fli>\n\u003Cli>Ensure no customer question goes unanswered\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ FAQs\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Create custom questions and answers\u003C\u002Fli>\n\u003Cli>Display FAQs on any page\u003C\u002Fli>\n\u003Cli>Share FAQs across multiple pages\u003C\u002Fli>\n\u003Cli>Customize content for individual pages\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ Search\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Search FAQs and documentation\u003C\u002Fli>\n\u003Cli>Integrate with \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-knowledge-base\u002F\" rel=\"ugc\">Echo Knowledge Base\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Search posts and custom post types\u003C\u002Fli>\n\u003Cli>Quick access to relevant content\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ Contact Options\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Add phone support link\u003C\u002Fli>\n\u003Cli>Include custom URL links\u003C\u002Fli>\n\u003Cli>Multiple contact methods\u003C\u002Fli>\n\u003Cli>Easy access to support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ Customization\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Match your website’s branding\u003C\u002Fli>\n\u003Cli>Customize widget appearance\u003C\u002Fli>\n\u003Cli>Adjust colors and styles\u003C\u002Fli>\n\u003Cli>Flexible design options\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See the AI Chat in action. Open it in the right bottom corner of our website: \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002F\" rel=\"nofollow ugc\">AI Chat Demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ How Will AI Chat Assist My Customers?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs.\u003C\u002Fli>\n\u003Cli>The AI Chat assistant provides 24\u002F7 automated support by learning from your knowledge base and documentation.\u003C\u002Fli>\n\u003Cli>AI Chat widget provides FAQs, search, and a contact form.\u003C\u002Fli>\n\u003Cli>The contact form is available for user queries and issue submissions.\u003C\u002Fli>\n\u003Cli>Easy-to-find support questions can be displayed on any page.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ KEY FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Quick, five-minute setup.\u003C\u002Fli>\n\u003Cli>Intelligent agent handover with keyword detection and sentiment analysis.\u003C\u002Fli>\n\u003Cli>Full conversation context preserved during agent transfers.\u003C\u002Fli>\n\u003Cli>A lightweight and customizable widget that works great with your branding.\u003C\u002Fli>\n\u003Cli>Supports RTL and WCAG accessibility.\u003C\u002Fli>\n\u003Cli>Responsive design that works with any theme.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ WHY CHOOSE AI CHAT WIDGET?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Innovative features and ongoing improvements\u003C\u002Fli>\n\u003Cli>Friendly and timely 24\u002F7 support\u003C\u002Fli>\n\u003Cli>Integrated with \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-knowledge-base\u002F\" rel=\"ugc\">Echo Knowledge Base\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Unlimited AI Chat widgets and FAQs\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See our AI Chat documentation \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002F\" title=\"AI Chat documentation\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>—\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>⭐ \u003Cstrong>OUR FREE COMPLEMENTARY PLUGINS\u003C\u002Fstrong> ⭐\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-knowledge-base\" rel=\"ugc\">Echo Knowledge Base\u003C\u002Fa>\u003C\u002Fstrong> is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-knowledge-base\" rel=\"ugc\">Learn More\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fcreative-addons-for-elementor\" rel=\"ugc\">Creative Add-Ons for Elementor\u003C\u002Fa>\u003C\u002Fstrong> helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fcreative-addons-for-elementor\" rel=\"ugc\">Learn More\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-show-ids\u002F\" rel=\"ugc\">Show IDs\u003C\u002Fa>\u003C\u002Fstrong> reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecho-show-ids\u002F\" rel=\"ugc\">Learn More\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fscroll-down-arrow\u002F\" rel=\"ugc\">Scroll Down Arrow\u003C\u002Fa>\u003C\u002Fstrong> Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n","Improve customer support with AI chat, live agent handover, FAQs, search, and contact form. Cut support tickets by 50% or more while boosting sales.",200,14070,6,"2026-02-23T01:09:00.000Z","5.4","5.6",[95,96,51,53,54],"ai-gpt","chat","https:\u002F\u002Fwww.echoknowledgebase.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhelp-dialog.3.3.6.zip",{"slug":100,"name":101,"version":102,"author":103,"author_profile":104,"description":105,"short_description":106,"active_installs":13,"downloaded":107,"rating":27,"num_ratings":27,"last_updated":108,"tested_up_to":48,"requires_at_least":109,"requires_php":110,"tags":111,"homepage":48,"download_link":114,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant","ChatLab – AI Chatbot for WordPress and WooCommerce","2.0.0","ChatLab.com","https:\u002F\u002Fprofiles.wordpress.org\u002Fchatlabcom\u002F","\u003Ch4>AI Chatbot for WordPress & WooCommerce\u003C\u002Fh4>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fs7Szz-YkbHc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages\u003C\u002Fstrong>. For stores, it also integrates with WooCommerce to help customers find products, check stock, track orders, and get AI-powered recommendations that boost sales. No coding required. Free trial. Powered by ChatGPT and Gemini. Also includes Email Copilot to support answering emails.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Start with a free trial — no credit card required.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>Why ChatLab?\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>5-minute setup\u003C\u002Fstrong> — Install the plugin, connect your account, and your chatbot is live. No coding, no complicated configuration.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Trained on your content\u003C\u002Fstrong> — The AI learns from your website, uploaded files, or manual Q&A entries to deliver accurate, relevant answers.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Trusted by 1,000+ businesses\u003C\u002Fstrong> — Powering millions of conversations for brands like Olimp Labs, GetTested, and Black Mountain Honey.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Proven results\u003C\u002Fstrong> — Customers report up to 70% reduction in support emails and 80% of inquiries handled automatically.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>WordPress Integration (Free Plan)\u003C\u002Fh4>\n\u003Cp>Works with any ChatLab account, including the free plan:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>AI-powered customer support\u003C\u002Fstrong> — Your chatbot answers visitor questions instantly, 24\u002F7\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic training\u003C\u002Fstrong> — Learns from your website content and stays up-to-date (\u003Cstrong>up to 10 pages on the ChatLab free plan\u003C\u002Fstrong>)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual support\u003C\u002Fstrong> — Engages customers in 85+ languages with automatic detection\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customizable appearance\u003C\u002Fstrong> — Match your brand with custom colors, avatar, and chat icons\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Starting from the Basic plan:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited pages\u003C\u002Fstrong> to train on\u003C\u002Fli>\n\u003Cli>\u003Cstrong>2,400 messages\u002Fmonth\u003C\u002Fstrong> included\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lead generation\u003C\u002Fstrong> — Collect emails and phone numbers from interested visitors\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat fallback\u003C\u002Fstrong> — Seamlessly transfer conversations to human agents when needed\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>WooCommerce Integration (Standard Plan)\u003C\u002Fh4>\n\u003Cp>For WooCommerce stores, ChatLab becomes your AI-powered sales assistant:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>11,000 messages\u002Fmonth\u003C\u002Fstrong> included\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Real-time product search\u003C\u002Fstrong> — Customers find products using natural language like “red dress under $100”. Searches your live WooCommerce catalog via REST API — no indexing or syncing required.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Order tracking\u003C\u002Fstrong> — Customers check order status, shipping details, and tracking numbers by providing their email — no login required.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Inventory queries\u003C\u002Fstrong> — Real-time stock availability, restock notifications, and alternative product suggestions when items are out of stock.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Product recommendations\u003C\u002Fstrong> — Intelligent suggestions based on customer queries to increase conversions by up to 30%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Category browsing\u003C\u002Fstrong> — Customers navigate your product catalog through natural conversation.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Start with a free trial of the Standard plan to test all WooCommerce features at no cost.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>Helpful Links\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fyourwear.chatlab.com\u002Fshop\" rel=\"nofollow ugc\">Live WooCommerce Demo\u003C\u002Fa> — Try product search and order tracking with real data\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chatlab.com\u002Fhelp\u002Fintegration-with-woocommerce\" rel=\"nofollow ugc\">WooCommerce Integration Guide\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatlab.com\" rel=\"nofollow ugc\">ChatLab Website\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chatlab.com\u002Fhelp\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Full Feature List\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Core (WordPress)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI chatbot for customer support — answers questions 24\u002F7\u003C\u002Fli>\n\u003Cli>Training from your content — website pages, uploaded files, or manual Q&A\u003C\u002Fli>\n\u003Cli>Multi-language support — 85+ languages with automatic detection\u003C\u002Fli>\n\u003Cli>Customizable appearance — colors, avatar, chat icons\u003C\u002Fli>\n\u003Cli>Chat history & improvements — review conversations and refine answers\u003C\u002Fli>\n\u003Cli>Lead generation — collect emails and phone numbers\u003C\u002Fli>\n\u003Cli>Live chat fallback — transfer conversations to human agents\u003C\u002Fli>\n\u003Cli>Analytics & insights — understand what customers ask and optimize content\u003C\u002Fli>\n\u003Cli>Custom API Actions — connect to ERP\u002FCRM or any backend via API calls\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>WooCommerce (Standard Plan)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Real-time product search (REST API) — no indexing or syncing required\u003C\u002Fli>\n\u003Cli>Inventory queries — stock checks and alternative suggestions\u003C\u002Fli>\n\u003Cli>Order tracking — status, shipping details, tracking numbers (by email; no login required)\u003C\u002Fli>\n\u003Cli>AI-powered product recommendations to increase conversions\u003C\u002Fli>\n\u003Cli>Category browsing via natural conversation\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>What Website Owners Say\u003C\u002Fh4>\n\u003Cblockquote>\n\u003Cp>“The implementation process went very smoothly and professionally.”\u003Cbr \u002F>\n  — Marketing Department, “Wieliczka” Salt Mine\u003C\u002Fp>\n\u003Cp>“I must say your AI support is well-trained.”\u003Cbr \u002F>\n  — Customer feedback from inMusic post-support surveys\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch4>What Store Owners Say\u003C\u002Fh4>\n\u003Cblockquote>\n\u003Cp>“The number of emails has dropped by around \u003Cstrong>40%\u003C\u002Fstrong> and inquiries forwarded to the customer service team have decreased by \u003Cstrong>70%\u003C\u002Fstrong>. Implementing ChatLab has been a major success.”\u003Cbr \u002F>\n  — Dawid Kurek, E-Commerce Manager at Olimp Labs\u003C\u002Fp>\n\u003Cp>“Buzz handles \u003Cstrong>80%\u003C\u002Fstrong> of clients’ inquiries instantly and cuts routine email volume by over \u003Cstrong>70%\u003C\u002Fstrong>. He never sleeps, so our 30,000 monthly visitors get real-time answers around the clock.”\u003Cbr \u002F>\n  — Laurence Edwards, Owner at Black Mountain Honey\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch4>Pricing\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Free\u003C\u002Fstrong> — 30 messages\u002Fmonth, 1 chatbot. Perfect to get started and see ho it works\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Basic\u003C\u002Fstrong> ($18\u002Fmonth) — 2,400 messages\u002Fmonth, 2 chatbots, live chat, file uploads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Standard\u003C\u002Fstrong> ($95\u002Fmonth) — 11,000 messages\u002Fmonth, 5 chatbots, WooCommerce integration, analytics, custom APIs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Premium\u003C\u002Fstrong> ($360\u002Fmonth) — 50,000 messages\u002Fmonth, 25 chatbots, white-label, custom domains.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>All paid plans include a free trial — no credit card required.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>Compatible Platforms\u003C\u002Fh4>\n\u003Cp>ChatLab also integrates with Shopify, PrestaShop, CS-Cart, BaseLinker, Wix, and more. Works with WooCommerce 5.0+ and WordPress 5.8+.\u003C\u002Fp>\n\u003Cp>This plugin utilizes ChatLab services to deploy a pre-trained chatbot on your website, leveraging the data you’ve uploaded to the ChatLab application. For more information on \u003Ca href=\"https:\u002F\u002Fwww.chatlab.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">privacy\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.chatlab.com\u002Fterms\u002F\" rel=\"nofollow ugc\">terms of service\u003C\u002Fa>, please refer to our dedicated sections.\u003C\u002Fp>\n","ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages.",1207,"2026-03-06T09:14:00.000Z","5.9","5.2.4",[71,51,53,112,113],"support","woocommerce-chatbot","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant.2.0.0.zip",{"slug":116,"name":117,"version":118,"author":119,"author_profile":120,"description":121,"short_description":122,"active_installs":27,"downloaded":123,"rating":13,"num_ratings":124,"last_updated":125,"tested_up_to":126,"requires_at_least":48,"requires_php":127,"tags":128,"homepage":133,"download_link":134,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"desku-livechat-ai-chatbot","Desku.io – Live Chat, Help Desk & Knowledge Base","0.0.2","Desku","https:\u002F\u002Fprofiles.wordpress.org\u002Fdesku\u002F","\u003Ch3>Desku Live Chat Widget Plugin for WordPress\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.desku.io\" rel=\"nofollow ugc\">Desku\u003C\u002Fa> is the ultimate ticketing customer support platform for WordPress users that allows them to create and display tickets without slowing down their website. It is the perfect solution to display, respond to, and create tickets lightning-fast anytime.\u003C\u002Fp>\n\u003Ch4>3rd-Party Service\u003C\u002Fh4>\n\u003Cp>We designed Desku Ticketing System to protect users’ privacy and align with the GDPR rules.\u003Cbr \u002F>\nThis plugin uses a 3rd-party service, Desku, to provide certain features. Please be aware of the following:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Service URL:\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fbackend.desku.io\u002F\" rel=\"nofollow ugc\">Desku Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Terms of Use & Privacy Policy:\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fdesku.io\u002Fprivacy\" rel=\"nofollow ugc\">Desku Terms and Privacy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>WHY USE THIS PLUGIN?\u003C\u002Fh3>\n\u003Cp>Installing Chat Widget script manually can be a hastle when you don’t have access to or don’t know the technicals of website development\u003C\u002Fp>\n\u003Cp>Now say goodbye to all those manual script placement hastles.\u003C\u002Fp>\n\u003Cp>This plugin will allow you to simply login to Desku and deploy the one of the available live chat widgets.\u003C\u002Fp>\n\u003Ch3>HOW TO USE THIS PLUGIN?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Install the Plugin\u003C\u002Fli>\n\u003Cli>“Desku” will be available in WordPress Left Sidebar\u003C\u002Fli>\n\u003Cli>Click on it and Log in to Desku via a simple wizard.\u003C\u002Fli>\n\u003Cli>After successful connection, this plugin will show you available live chat widgets to choose one from.\u003C\u002Fli>\n\u003Cli>Install the one you need.\u003C\u002Fli>\n\u003Cli>That Live Chat Widget will be installed for the site and all of your pages will have it enabled.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Available on:\u003C\u002Fp>\n\u003Cp>-WordPress\u003C\u002Fp>\n\u003Ch4>Do I need to install any additional tools to use the live chat widget?\u003C\u002Fh4>\n\u003Cp>No. Desku is a fully-integrated default live chat solution. You can start chatting right after configuring it from the Desku.\u003C\u002Fp>\n\u003Ch4>Are you GDPR-friendly?\u003C\u002Fh4>\n\u003Cp>Privacy is our utmost priority, and we designed Desku in a way that aligned with GDPR.\u003C\u002Fp>\n","AI customer service software for WordPress—live chat, instant replies & a smart knowledge base to boost support in minutes.",1437,2,"2025-04-14T13:03:00.000Z","6.7.5","5.5",[129,130,131,54,132],"ai-powered-customer-support","ecommerce-customer-support","help-desk","no-code-chatbot-builder","https:\u002F\u002Fdesku.io","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fdesku-livechat-ai-chatbot.1.0.0.zip",{"attackSurface":136,"codeSignals":177,"taintFlows":188,"riskAssessment":189,"analyzedAt":196},{"hooks":137,"ajaxHandlers":166,"restRoutes":174,"shortcodes":175,"cronEvents":176,"entryPointCount":124,"unprotectedCount":27},[138,144,149,153,158,162],{"type":139,"name":140,"callback":141,"file":142,"line":143},"filter","wp_fatal_error_handler_enabled","__return_false","digitalhumans.php",22,{"type":145,"name":146,"callback":147,"file":142,"line":148},"action","wp_footer","footer",26,{"type":145,"name":150,"callback":151,"file":142,"line":152},"init","callback_init",31,{"type":145,"name":154,"callback":155,"file":156,"line":157},"admin_menu","callback_admin_menu","digitalhumans_options.php",132,{"type":145,"name":159,"callback":160,"file":156,"line":161},"admin_init","callback_admin_init",134,{"type":145,"name":163,"callback":164,"file":156,"line":165},"admin_enqueue_scripts","callback_admin_enqueue_scripts",136,[167,172],{"action":22,"nopriv":168,"callback":169,"hasNonce":168,"hasCapCheck":170,"file":142,"line":171},true,"callback_ajax_digitalhumans",false,28,{"action":22,"nopriv":170,"callback":169,"hasNonce":168,"hasCapCheck":170,"file":142,"line":173},29,[],[],[],{"dangerousFunctions":178,"sqlUsage":179,"outputEscaping":181,"fileOperations":14,"externalRequests":27,"nonceChecks":124,"capabilityChecks":27,"bundledLibraries":187},[],{"prepared":27,"raw":27,"locations":180},[],{"escaped":182,"rawEcho":14,"locations":183},39,[184],{"file":156,"line":185,"context":186},367,"raw output",[],[],{"summary":190,"deductions":191},"The plugin 'digital-humans' v1.0.16 demonstrates a generally strong security posture based on the provided static analysis. The absence of known vulnerabilities and CVEs in its history is a significant positive indicator, suggesting a history of responsible development and patching. The code analysis also reveals good security practices such as the exclusive use of prepared statements for SQL queries and a very high percentage of properly escaped output. The minimal attack surface of two AJAX handlers, both with nonce checks, further contributes to a positive assessment.\n\nHowever, there are areas for concern. The most notable is the complete lack of capability checks for the identified AJAX handlers. While nonce checks help prevent Cross-Site Request Forgery (CSRF) attacks, they do not authenticate or authorize the user performing the action. This means any user, regardless of their WordPress role or permissions, could potentially trigger these AJAX actions, which could lead to unauthorized operations if the functionality of these handlers is sensitive. The presence of a file operation without further context also warrants caution, as file operations can be a source of vulnerabilities if not handled with extreme care.\n\nIn conclusion, the plugin exhibits strong technical security measures in its handling of data and output. The clean vulnerability history is reassuring. The primary weakness lies in the insufficient authorization checks for its entry points, creating a potential security gap. Addressing the lack of capability checks on AJAX handlers would significantly bolster the plugin's security.",[192,194],{"reason":193,"points":11},"AJAX handlers without capability checks",{"reason":195,"points":78},"File operation without detailed context","2026-03-17T01:21:37.065Z",{"wat":198,"direct":207},{"assetPaths":199,"generatorPatterns":202,"scriptPaths":203,"versionParams":204},[200,201],"\u002Fwp-content\u002Fplugins\u002Fdigital-humans\u002Ffront\u002Fdigitalhumans.js","\u002Fwp-content\u002Fplugins\u002Fdigital-humans\u002Ffront\u002Fiframe.txt",[],[200],[205,206],"digitalhumans.js?ver=","action=digitalhumans&version=",{"cssClasses":208,"htmlComments":212,"htmlAttributes":213,"restEndpoints":227,"jsGlobals":228,"shortcodeOutput":229},[209,210,211],"full-screen-button","controls button","msgs-container",[],[214,215,216,217,218,219,220,221,222,223,224,225,226],"data-api_base","data-message_feedback","data-mic_enabled","data-subs_enabled","data-theme","data-language","data-font","data-time_pressure","data-touch_to_start-icon","data-api_key","data-embed","data-org_id","data-head_id",[],[],[230],"\u003Ciframe id=\"digitalhumans-iframe\" style=\"border:none;width:1px;height:1px\" src=\""]