[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fuEi0FPDjYR3cko7_nCidar3qD5i0adNnL7keWtZe8g0":3,"$f0PSH07U31OtWMor8KiLPLUJSD4FeZsTs_NVWozdzdR4":244,"$fmVNSjVpXjSzuCWUWZgtZ7_9BiSEjcjAwFAbEAyRaFTA":248},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":35,"analysis":134,"fingerprints":228},"chatmoat-ai-chatbot","Chatmoat AI Chatbot","1.0.0","chatmoat","https:\u002F\u002Fprofiles.wordpress.org\u002Fchatmoat\u002F","\u003Cp>Chatmoat AI Chatbot adds an AI-powered \u003Cstrong>support chatbot\u003C\u002Fstrong> to your site. It instantly answers visitor questions with \u003Cstrong>AI-generated replies\u003C\u002Fstrong>, provides \u003Cstrong>24\u002F7 support\u003C\u002Fstrong>, and can be customized with your own tone and on-brand replies. Simple setup, \u003Cstrong>no coding\u003C\u002Fstrong> needed!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🚀 Why Choose Chatmoat AI Chatbot?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>24\u002F7 AI Support\u003C\u002Fstrong>: Your chatbot is live and ready to answer questions around the clock, even while you sleep\u003Cbr \u002F>\n✅ \u003Cstrong>Instant replies\u003C\u002Fstrong>: Quick responses in seconds keep customers engaged and satisfied\u003Cbr \u002F>\n✅ \u003Cstrong>Trained on Your Content\u003C\u002Fstrong>: Learns from your public website content to provide accurate, relevant answers. You can also add custom content\u003Cbr \u002F>\n✅ \u003Cstrong>Multilingual\u003C\u002Fstrong>: Communicate with customers worldwide in 85+ languages automatically\u003Cbr \u002F>\n✅ \u003Cstrong>2-Minute Setup\u003C\u002Fstrong>: No coding skills or technical knowledge needed\u003Cbr \u002F>\n✅ \u003Cstrong>Mobile-Friendly\u003C\u002Fstrong>: Responsive chat widget that works on desktop, tablet, and mobile devices\u003Cbr \u002F>\n✅ \u003Cstrong>Performance Friendly\u003C\u002Fstrong>: Lightweight plugin that won’t slow down your site\u003C\u002Fp>\n\u003Cp>\u003Cstrong>💬 Perfect for Every WordPress Website\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Whether you run an eCommerce store, service business, blog, or corporate website, Chatmoat AI Chatbot helps you:\u003C\u002Fp>\n\u003Cp>🛒 \u003Cstrong>eCommerce Sites\u003C\u002Fstrong>: Answer product questions, provide instant support, help customers find what they need\u003Cbr \u002F>\n👩‍💼 \u003Cstrong>Service Businesses\u003C\u002Fstrong>: Answer common questions, provide instant information, support potential clients\u003Cbr \u002F>\n📝 \u003Cstrong>Blogs & Content Sites\u003C\u002Fstrong>: Engage readers, answer content questions, provide helpful information\u003Cbr \u002F>\n🏢 \u003Cstrong>Corporate Websites\u003C\u002Fstrong>: Handle visitor inquiries, answer frequently asked questions, provide 24\u002F7 information\u003Cbr \u002F>\n🎨 \u003Cstrong>Agencies & Freelancers\u003C\u002Fstrong>: Add professional chatbot functionality to client websites with minimal setup\u003Cbr \u002F>\n🧳 \u003Cstrong>Travel & Hospitality\u003C\u002Fstrong>: Answer booking inquiries, provide destination information, assist with travel questions\u003Cbr \u002F>\n💻 \u003Cstrong>SaaS Companies\u003C\u002Fstrong>: Support prospects with product information, pricing details, and feature explanations\u003Cbr \u002F>\n👨‍🏫 \u003Cstrong>Coaches & Education\u003C\u002Fstrong>: Answer course questions, provide learning support, assist with enrollment inquiries\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🎯 Key Features That Drive Results\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🔥 Automatic Content Training\u003C\u002Fstrong>\u003Cbr \u002F>\n– Learns from your existing website content automatically – no manual setup required\u003Cbr \u002F>\n– Add custom knowledge and responses through your Chatmoat dashboard\u003Cbr \u002F>\n– Accurate answers that reflect your specific business and expertise\u003C\u002Fp>\n\u003Cp>\u003Cstrong>⚡ Ultra-Simple Integration\u003C\u002Fstrong>\u003Cbr \u002F>\n– One-click installation from WordPress plugin directory\u003Cbr \u002F>\n– No technical skills or coding knowledge required\u003Cbr \u002F>\n– Works with all WordPress themes and page builders\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Mobile-Optimized Experience\u003C\u002Fstrong>\u003Cbr \u002F>\n– Fully responsive chat widget adapts to any screen size\u003Cbr \u002F>\n– Touch-friendly interface designed for mobile users\u003Cbr \u002F>\n– Seamless experience across desktop, tablet, and mobile devices\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🎨 Complete Customization Control\u003C\u002Fstrong>\u003Cbr \u002F>\n– Customize behavior and responses through Chatmoat dashboard\u003Cbr \u002F>\n– Match your brand identity with custom instructions and tone\u003Cbr \u002F>\n– Configure chat widget appearance and messaging\u003C\u002Fp>\n\u003Cp>\u003Cstrong>⚡ Performance Optimized\u003C\u002Fstrong>\u003Cbr \u002F>\n– Asynchronous script loading won’t slow down your site\u003Cbr \u002F>\n– Lightweight code with minimal footprint\u003Cbr \u002F>\n– Clean, bloat-free installation with no database tables\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🔐 Privacy & Security\u003C\u002Fstrong>\u003Cbr \u002F>\n– GDPR compliant with privacy controls\u003Cbr \u002F>\n– Secure data handling and transmission\u003Cbr \u002F>\n– No sensitive data stored in your WordPress database\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🌟 What Makes Chatmoat Different?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Unlike other AI chatbot plugins that require complex setup, Chatmoat offers:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Quick Setup\u003C\u002Fstrong>: From installation to live chatbot in under 2 minutes\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lightweight\u003C\u002Fstrong>: Minimal impact on your site’s performance and speed\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Instant Responses\u003C\u002Fstrong>: Fast answers in seconds, available 24\u002F7\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Latest AI Models\u003C\u002Fstrong>: Powered by modern AI technology for accurate responses\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reliable Support\u003C\u002Fstrong>: Responsive customer service when you need help\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📈 Boost Your Business Results\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Reduce Support Costs\u003C\u002Fstrong>: Automate common questions and free up your team\u003Cbr \u002F>\n✅ \u003Cstrong>Improve Customer Satisfaction\u003C\u002Fstrong>: Instant responses build trust and loyalty\u003Cbr \u002F>\n✅ \u003Cstrong>Generate More Leads\u003C\u002Fstrong>: Proactive engagement turns browsers into prospects\u003Cbr \u002F>\n✅ \u003Cstrong>Gain Customer Insights\u003C\u002Fstrong>: Understand what your visitors really want to know\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Professional Integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Chatmoat integrates seamlessly with your existing WordPress ecosystem:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>All Themes\u003C\u002Fstrong>: Works with any standard theme\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Page Builders\u003C\u002Fstrong>: Compatible with Elementor, Divi, Beaver Builder, and more\u003C\u002Fli>\n\u003Cli>\u003Cstrong>eCommerce\u003C\u002Fstrong>: Perfect companion for WooCommerce stores\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Membership Sites\u003C\u002Fstrong>: Great for member support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🚀 Get Started Today\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Install the plugin\u003C\u002Fli>\n\u003Cli>Go to your dashboard at \u003Ca href=\"https:\u002F\u002Fchatmoat.com\" rel=\"nofollow ugc\">Chatmoat\u003C\u002Fa> and copy your Embed ID\u003C\u002Fli>\n\u003Cli>Paste your Embed ID in the plugin settings\u003C\u002Fli>\n\u003Cli>Watch your customer engagement improve!\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>Privacy\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>This plugin loads a third-party script from Chatmoat. Depending on your Chatmoat configuration, it may process usage data such as page URL and chat interactions. Review Chatmoat’s \u003Ca href=\"https:\u002F\u002Fchatmoat.com\u002Fterms-of-service\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fchatmoat.com\u002Fprivacy-policy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa> and update your site’s privacy policy if necessary.\u003C\u002Fp>\n","Chatmoat AI Chatbot that instantly helps visitors with AI-generated answers. Get 24\u002F7 support and happier visitors. Add a custom GPT to your website.",0,169,"2025-11-05T14:55:00.000Z","6.8.5","5.2","7.4",[18,19,20,21,22],"ai","chatbot","customer-support","helpdesk","live-chat","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchatmoat-ai-chatbot.1.0.0.zip",100,null,"2026-04-06T09:54:40.288Z","no_bundle",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},1,30,94,"2026-05-20T01:28:00.342Z",[36,54,77,99,120],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":25,"num_ratings":31,"last_updated":46,"tested_up_to":47,"requires_at_least":23,"requires_php":48,"tags":49,"homepage":51,"download_link":52,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":53},"jotform-ai-chatbot","AI Chatbot – Jotform","3.7.1","Jotform","https:\u002F\u002Fprofiles.wordpress.org\u002Fjotform\u002F","\u003Cp>Jotform AI Chatbot, the best \u003Cstrong>AI Chatbot\u003C\u002Fstrong> that automates support, answers FAQs, drives \u003Cstrong>WooCommerce\u003C\u002Fstrong> sales, generates leads, and boosts engagement — easy setup, no coding!\u003C\u002Fp>\n\u003Cp>🟪 Jotform AI Chatbot allows businesses to engage visitors, guide them through forms, and streamline communication effortlessly. By providing seamless, real-time assistance, it helps convert passive visitors into active users.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FWUFl9IVWqNg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>💬 What does the Jotform AI Chatbot do?\u003C\u002Fh4>\n\u003Cp>The Jotform AI Chatbot plugin allows you to \u003Cstrong>easily create and train custom chatbots\u003C\u002Fstrong> to \u003Cstrong>handle queries, guide users, and share information\u003C\u002Fstrong>. It offers \u003Cstrong>seamless publish\u003C\u002Fstrong> on any WordPress site without coding and enhances user engagement through \u003Cstrong>interactive conversations\u003C\u002Fstrong>. You can \u003Cstrong>customize\u003C\u002Fstrong> chatbot personas, tones, and styles to align with your brand identity. With \u003Cstrong>WooCommerce integration\u003C\u002Fstrong>, the plugin supports online stores with product Q&A, order tracking, and cart recovery.\u003C\u002Fp>\n\u003Ch4>🎥 Product demo videos:\u003C\u002Fh4>\n\u003Cp>▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FgKw5OEf1Kq\" rel=\"nofollow ugc\">How to Use Jotform AI Chatbot on WordPress\u003C\u002Fa>\u003Cbr \u002F>\n▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FXZ3hoL4IRx\" rel=\"nofollow ugc\">How to Set Up Your Chatbot WordPress Plugin in 5 Minutes\u003C\u002Fa>\u003Cbr \u002F>\n▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FwEhyKfnbDS\" rel=\"nofollow ugc\">How to Install Jotform AI Chatbot WordPress Plugin\u003C\u002Fa>\u003Cbr \u002F>\n▶️ \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FcEaxwHnep7\" rel=\"nofollow ugc\">How to Connect Your Jotform AI Chatbot to Your WooCommerce Store\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🚀 Why use Jotform AI Chatbot on your WordPress website?\u003C\u002Fh4>\n\u003Cp>💬 \u003Cstrong>Instant responses\u003C\u002Fstrong>: Provide quick and accurate answers to FAQs, ensuring users receive the necessary information immediately.\u003Cbr \u002F>\n📱 \u003Cstrong>Mobile-fiendly live chat widget\u003C\u002Fstrong>: A fully responsive chat experience that adapts seamlessly to desktop, tablet, and mobile devices. Ensure every visitor enjoys smooth, accessible conversations—anytime, anywhere.\u003Cbr \u002F>\nℹ️ \u003Cstrong>Multilingual support\u003C\u002Fstrong>: Communicate with users in their preferred language to expand your global reach.\u003Cbr \u002F>\n🎨 \u003Cstrong>Customizable branding\u003C\u002Fstrong>: Align the chatbot’s design with your website’s branding for a cohesive and integrated user experience.\u003Cbr \u002F>\n🔒 \u003Cstrong>Secure and reliable\u003C\u002Fstrong>: Built on Jotform’s robust infrastructure, the AI Chatbot keeps your data safe and ensures consistent, dependable performance.\u003C\u002Fp>\n\u003Ch4>🚀 Top features of Jotform AI Chatbot WordPress Plugin\u003C\u002Fh4>\n\u003Cp>🟣 \u003Cstrong>Advanced customization & training\u003C\u002Fstrong>: With the Agent Builder, you can tailor responses, tone, layout control, appearance, and target device, using your data and insights for personalized interactions.\u003Cbr \u002F>\n🟣 \u003Cstrong>Auto train\u003C\u002Fstrong>: The plugin automatically crawls your website content and trains the chatbot without any manual setup. Whenever you update your pages or add a new page, blog post, or FAQ, the chatbot stays in sync and instantly learns from the latest information. This ensures visitors always receive accurate, up-to-date answers, saving you hours of maintenance while delivering a smarter, more reliable customer experience.\u003Cbr \u002F>\n🟣 \u003Cstrong>Chatbot visibility\u003C\u002Fstrong>: Decide where the chatbot should appear on your website. You can choose which pages or typed URLs the chatbot will be shıwn or hidden.\u003Cbr \u002F>\n🟣 \u003Cstrong>Form assistance\u003C\u002Fstrong>: Guide users through form completion with a conversational flow to reduce errors and improve submission success.\u003Cbr \u002F>\n🟣 \u003Cstrong>Chatbot Conversations\u003C\u002Fstrong>: View and manage all user chats directly from your WordPress dashboard. Track interactions, review messages, and respond in real time—without leaving your  site.\u003C\u002Fp>\n\u003Ch4>🌍 Multi-language AI Chatbot for global support\u003C\u002Fh4>\n\u003Cp>The Jotform AI Chatbot automatically adapts to your visitors’ preferred language, supporting seamless conversations in dozens of languages worldwide. Deliver personalized, AI-powered assistance in your users’ native language—no manual setup required.\u003C\u002Fp>\n\u003Ch4>🛒 Smart eCommerce chatbot\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Boost your WooCommerce store with Jotform AI Chatbot WordPress Plugin:\u003C\u002Fli>\n\u003Cli>Engage visitors by answering product questions in real time\u003C\u002Fli>\n\u003Cli>Assist with order tracking\u003C\u002Fli>\n\u003Cli>Reduce cart abandonment\u003C\u002Fli>\n\u003Cli>Drive more completed purchases\u003C\u002Fli>\n\u003Cli>Suggest relevant items and create natural upsell moments\u003C\u002Fli>\n\u003Cli>Turn casual visitors into repeat buyers with always-on assistance\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>💡\u003Cem>Tip: Want to get started even faster? Explore our ready-made \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002F71R2XHz9A7\" rel=\"nofollow ugc\">AI Chatbot templates\u003C\u002Fa> for various industries. Choose a template, customize it, and publish it on your website in minutes.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>ℹ️ If you have any questions or concerns regarding your online forms, chatbots, or our Agent Builder, feel free to contact our friendly 24-7 \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FxNCqA3ySkh\" rel=\"nofollow ugc\">support team\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>🔍 Discover all the features and capabilities of the Jotform AI Chatbot Plugin in our detailed \u003Ca href=\"https:\u002F\u002Flink.jotform.com\u002FYfrmv3z1JH\" rel=\"nofollow ugc\">user guide\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>Who can benefit from Jotform AI Chatbot?\u003C\u002Fh4>\n\u003Cp>Jotform AI Chatbot is designed to meet the needs of various users and industries:\u003C\u002Fp>\n\u003Cp>🛒 \u003Cstrong>WooCommerce store owners\u003C\u002Fstrong>: Help shoppers find the perfect products, provide instant support, and handle order tracking to reduce cart abandonment.\u003Cbr \u002F>\n👩🏽‍💼 \u003Cstrong>Small to mid-sized business owners\u003C\u002Fstrong> using WordPress who want to capture leads, qualify visitors, or provide instant support.\u003Cbr \u002F>\n✏️ \u003Cstrong>Agencies and freelancers\u003C\u002Fstrong> who build WordPress websites for clients and need to add interactive engagement tools.\u003Cbr \u002F>\n🧳 \u003Cstrong>Travel and hospitality businesses\u003C\u002Fstrong> (hotels, tour operators, restaurants) that want to answer booking inquiries instantly, share availability, and improve the guest experience on their websites.\u003Cbr \u002F>\n🧑🏾‍💻 \u003Cstrong>SaaS companies\u003C\u002Fstrong> using WordPress for their marketing sites that need to engage prospects, qualify leads, and direct them to demos, trials, or pricing pages.\u003Cbr \u002F>\n📚 \u003Cstrong>Content creators, coaches, and educators\u003C\u002Fstrong> who want to automate responses, book sessions, or provide resources through their site.\u003Cbr \u002F>\n🎉 \u003Cstrong>Event organizers\u003C\u002Fstrong>: Simplify event registration, answer attendee questions, and provide real-time updates.\u003Cbr \u002F>\n💬 \u003Cstrong>Customer support teams\u003C\u002Fstrong>: Deliver 24-7 assistance to resolve user issues, answer common questions, and escalate complex queries when necessary.\u003C\u002Fp>\n\u003Ch3>🛠️ External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to external services to provide functionality and improve user experience. Below are the details of the external services used:\u003C\u002Fp>\n\u003Cp>🌟 \u003Cstrong>Jotform AI platform\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The plugin connects to Jotform’s servers to enable chatbot creation, training, and deployment. This includes accessing your Jotform account data to retrieve chatbot configurations and training data.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.jotform.com\u002Fprivacy\u002F?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=privacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.jotform.com\u002Fai-terms\u002F?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=ai-terms\" rel=\"nofollow ugc\">AI Terms of Use\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.jotform.com\u002Fterms\u002F?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=chatbot_plugin_content&utm_content=terms\" rel=\"nofollow ugc\">Terms of Use\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>⚙️ \u003Cstrong>API usage\u003C\u002Fstrong>\u003Cbr \u002F>\n  – The plugin makes external API requests on the following domain to enable chatbot-related functionalities:\u003Cbr \u002F>\n         \u003Cstrong>https:\u002F\u002Fapi.jotform.com\u003C\u002Fstrong>\u003Cbr \u002F>\n  – The plugin uses this domain [\u003Cstrong>https:\u002F\u002Fapi.jotform.com\u003C\u002Fstrong>] as an API service to create realtime chatbot agent conversions.\u003C\u002Fp>\n\u003Cp>☁️ \u003Cstrong>CDN usage\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin makes external CDN requests on the following domain to enable chatbot-related functionalities:\u003Cbr \u002F>\n       \u003Cstrong>https:\u002F\u002Fcdn.jotfor.ms\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin uses the domain [\u003Cstrong>https:\u002F\u002Fcdn.jotfor.ms\u003C\u002Fstrong>] as a CDN service to deliver and render the embedded AI Chatbot.\u003C\u002Fp>\n\u003Cp>🔑 \u003Cstrong>API Key usage\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin uses an API key, which is sent to the domain [\u003Cstrong>https:\u002F\u002Fapi.jotform.com\u003C\u002Fstrong>] to authenticate with the Jotform API service.\u003C\u002Fp>\n\u003Cp>🛍️ \u003Cstrong>WooCommerce integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>If WooCommerce is installed and connected, the plugin can access WooCommerce data (such as products, orders, and customer information) to allow the chatbot to answer related questions. This data remains on your WordPress site and is not sent to third-party services except through Jotform’s servers when needed for chatbot responses.\u003C\u002Fp>\n\u003Ch3>📎 Data disclosure\u003C\u002Fh3>\n\u003Cp>The plugin may send the following data to external services:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chatbot configurations and training data (sent to Jotform servers).\u003C\u002Fli>\n\u003Cli>User input and interaction data (processed to generate responses).\u003C\u002Fli>\n\u003Cli>IP address and metadata for debugging and analytics purposes.\u003C\u002Fli>\n\u003C\u002Ful>\n","AI chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!",4000,81400,"2026-03-12T12:31:00.000Z","6.9.4","7.0",[18,19,50,21,22],"chatgpt","http:\u002F\u002Fwordpress.org\u002Fplugins\u002Fjotform-ai-chatbot\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fjotform-ai-chatbot.3.7.1.zip","2026-04-16T10:56:18.058Z",{"slug":55,"name":56,"version":57,"author":58,"author_profile":59,"description":60,"short_description":61,"active_installs":62,"downloaded":63,"rating":64,"num_ratings":65,"last_updated":66,"tested_up_to":47,"requires_at_least":67,"requires_php":16,"tags":68,"homepage":72,"download_link":73,"security_score":74,"vuln_count":75,"unpatched_count":11,"last_vuln_date":76,"fetched_at":53},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.44","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",1000,51618,88,9,"2026-04-08T08:19:00.000Z","5.0",[69,20,21,70,71],"ai-chatbot","knowledge-base","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.44.zip",97,3,"2025-09-03 00:00:00",{"slug":78,"name":79,"version":80,"author":81,"author_profile":82,"description":83,"short_description":84,"active_installs":85,"downloaded":86,"rating":33,"num_ratings":87,"last_updated":88,"tested_up_to":47,"requires_at_least":89,"requires_php":90,"tags":91,"homepage":95,"download_link":96,"security_score":97,"vuln_count":31,"unpatched_count":11,"last_vuln_date":98,"fetched_at":53},"onwebchat","Live Chat & AI Chatbot – onWebChat","3.5.3","onWebChat","https:\u002F\u002Fprofiles.wordpress.org\u002Fonwebchat_dev\u002F","\u003Cp>\u003Cstrong>Turn More Visitors into Customers with Live Chat + AI\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>onWebChat is a powerful WordPress live chat plugin with a built-in AI chatbot that works around the clock — so you never miss a lead, even when your team is offline.\u003C\u002Fp>\n\u003Cp>Whether you run a WooCommerce store, a service business, or a content site, onWebChat helps you engage visitors in real time, answer questions automatically with AI, and convert more browsers into buyers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>WooCommerce AI Integration\u003C\u002Fstrong>\u003Cbr \u002F>\nYour AI chatbot automatically syncs your entire product catalog — names, descriptions, and links — and answers product questions with real, accurate data. No manual training. No extra setup.\u003C\u002Fp>\n\u003Cp>🎁 \u003Cstrong>Start Free:\u003C\u002Fstrong> Sign up today and get a \u003Cstrong>1-month free trial of the Pro AI Plan\u003C\u002Fstrong> plus \u003Cstrong>50 free AI bot credits\u003C\u002Fstrong> to test everything risk-free. \u003Ca href=\"https:\u002F\u002Fwww.onwebchat.com\u002Fchat-pricing.php\" title=\"onWebChat pricing\" rel=\"nofollow ugc\">See all plans \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan>\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Why Choose onWebChat?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>💬 \u003Cstrong>Live Chat That Converts\u003C\u002Fstrong>\u003Cbr \u002F>\nTalk to visitors in real time, answer their questions, and guide them to a purchase — before they leave your site.\u003C\u002Fp>\n\u003Cp>🤖 \u003Cstrong>AI Chatbot, 24\u002F7\u003C\u002Fstrong>\u003Cbr \u002F>\nYour AI chatbot handles common questions automatically — day or night — so your team can focus on what matters most.\u003C\u002Fp>\n\u003Cp>🛒 \u003Cstrong>WooCommerce-Ready\u003C\u002Fstrong>\u003Cbr \u002F>\nSync your product catalog in one click. Your chatbot learns your store and gives customers accurate product info, instantly.\u003C\u002Fp>\n\u003Cp>📊 \u003Cstrong>Real-Time Visitor Monitoring\u003C\u002Fstrong>\u003Cbr \u002F>\nSee who’s on your site, what they’re browsing, and where they’re from — then reach out at exactly the right moment.\u003C\u002Fp>\n\u003Cp>📱 \u003Cstrong>Chat From Anywhere\u003C\u002Fstrong>\u003Cbr \u002F>\nManage conversations on the go with the iOS and Android mobile apps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cli>\u003Cstrong>AI Chatbot:\u003C\u002Fstrong> Instant, automated answers 24\u002F7 — in any language.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WooCommerce Integration:\u003C\u002Fstrong> Auto-sync your product catalog for AI-powered product Q&A.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customizable Chat Widget:\u003C\u002Fstrong> Fully match your brand’s colors, text, and style.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live Visitor Monitoring:\u003C\u002Fstrong> Real-time activity tracking with geolocation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat Triggers:\u003C\u002Fstrong> Proactively start conversations based on visitor behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Department Routing:\u003C\u002Fstrong> Send chats to the right team or agent automatically.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Text Correction:\u003C\u002Fstrong> Fix grammar and improve replies on the fly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Typing Preview:\u003C\u002Fstrong> See what visitors are about to send before they hit enter.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat Ratings:\u003C\u002Fstrong> Collect instant customer feedback after every chat.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Transfers:\u003C\u002Fstrong> Hand off live conversations between agents seamlessly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Offline Email Form:\u003C\u002Fstrong> Capture messages and leads when your team is away.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Apps:\u003C\u002Fstrong> iOS and Android apps for support on the go.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Analytics & Reporting:\u003C\u002Fstrong> Track chat volume, response times, and satisfaction scores.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GDPR Compliant:\u003C\u002Fstrong> SSL-secured and privacy-ready.\u003C\u002Fli>\n\u003Cp>\u003Cstrong>A Better Experience for Your Customers\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Instant answers to every question — no waiting, no frustration\u003C\u002Fli>\n\u003Cli>AI that understands questions even with typos or language variations\u003C\u002Fli>\n\u003Cli>Always-on support, even outside business hours\u003C\u002Fli>\n\u003Cli>Seamless file sharing\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Getting Started in Under 60 Seconds\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Install the onWebChat plugin\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.onwebchat.com\u002Fsignup.php\" title=\"onWebChat Sign Up\" rel=\"nofollow ugc\">Create your free account\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Connect your account in the plugin settings\u003C\u002Fli>\n\u003Cli>Your live chat widget goes live instantly — no coding required\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cblockquote>\n\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> If you have trouble connecting via email\u002Fpassword (e.g. due to a firewall), you can use your Chat ID from the onWebChat Dashboard instead.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>\u003Cstrong>Need help?\u003C\u002Fstrong> Chat with our team directly on \u003Ca href=\"https:\u002F\u002Fwww.onwebchat.com\" title=\"onWebChat Home Page\" rel=\"nofollow ugc\">onwebchat.com\u003C\u002Fa>.\u003C\u002Fp>\n","Add live chat and a 24\u002F7 AI chatbot to your site. Engage visitors instantly, automate support, and convert more visitors into customers.",700,35131,24,"2026-03-17T12:59:00.000Z","4.7","5.4",[69,92,22,93,94],"customer-support-chat","woocommerce-chatbot","wordpress-live-chat","https:\u002F\u002Fwww.onwebchat.com\u002Fwordpress-live-chat-plugin.php","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fonwebchat.3.5.3.zip",99,"2020-10-14 00:00:00",{"slug":100,"name":101,"version":102,"author":103,"author_profile":104,"description":105,"short_description":106,"active_installs":107,"downloaded":108,"rating":109,"num_ratings":110,"last_updated":111,"tested_up_to":14,"requires_at_least":112,"requires_php":113,"tags":114,"homepage":116,"download_link":117,"security_score":118,"vuln_count":31,"unpatched_count":31,"last_vuln_date":119,"fetched_at":53},"live-chat-support-by-social-intents","Social Intents – Live Chat","1.6.19","socialintents","https:\u002F\u002Fprofiles.wordpress.org\u002Fsocialintents\u002F","\u003Cp>\u003Cstrong>Boost customer engagement and reduce support costs\u003C\u002Fstrong> with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMxrptyVPV2Q?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.\u003C\u002Fp>\n\u003Cp>With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24\u002F7 customer service—all from inside your favorite workplace tools.\u003C\u002Fp>\n\u003Cp>✨ \u003Cstrong>Key Benefits\u003C\u002Fstrong>\u003Cbr \u002F>\n– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini\u003Cbr \u002F>\n– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom\u003Cbr \u002F>\n– Train your chatbot on your content instantly (URLs, docs, knowledge base)\u003Cbr \u002F>\n– Increase conversions with proactive chat and custom triggers\u003Cbr \u002F>\n– No coding required – setup takes less than 1 minute\u003Cbr \u002F>\n– GDPR-compliant, secure, and scalable\u003C\u002Fp>\n\u003Cp>Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.\u003C\u002Fp>\n\u003Cp>Try it FREE at \u003Ca href=\"https:\u002F\u002Fwww.socialintents.com\" rel=\"nofollow ugc\">socialintents.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>AI Chatbot with ChatGPT, Claude, and Gemini integrations\u003C\u002Fli>\n\u003Cli>Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex\u003C\u002Fli>\n\u003Cli>Train chatbot using your website or knowledge base\u003C\u002Fli>\n\u003Cli>Fully customizable chat widget (colors, text, branding)\u003C\u002Fli>\n\u003Cli>Offline and online support modes\u003C\u002Fli>\n\u003Cli>Multi-language support\u003C\u002Fli>\n\u003Cli>Unlimited agents on all plans\u003C\u002Fli>\n\u003Cli>Unlimited monthly chat sessions\u003C\u002Fli>\n\u003Cli>Configurable pre-sales and contact forms\u003C\u002Fli>\n\u003Cli>Mobile and desktop push notifications\u003C\u002Fli>\n\u003Cli>Custom schedules and working hours\u003C\u002Fli>\n\u003Cli>Custom CSS support\u003C\u002Fli>\n\u003Cli>Secure and fast – no extra server load\u003C\u002Fli>\n\u003Cli>Works with WordPress caching plugins\u003C\u002Fli>\n\u003Cli>14-day free trial included – no credit card required\u003C\u002Fli>\n\u003C\u002Ful>\n","AI Chatbot & Live Chat plugin for WordPress. Chat with visitors using ChatGPT, Claude, Gemini, Slack, Teams, and Google Chat.",400,67118,66,7,"2025-06-03T21:18:00.000Z","3.6","7.2",[69,50,20,22,115],"slack","https:\u002F\u002Fwww.socialintents.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flive-chat-support-by-social-intents.1.6.19.zip",79,"2025-04-04 00:00:00",{"slug":121,"name":122,"version":123,"author":124,"author_profile":125,"description":126,"short_description":127,"active_installs":107,"downloaded":128,"rating":25,"num_ratings":129,"last_updated":130,"tested_up_to":47,"requires_at_least":67,"requires_php":16,"tags":131,"homepage":132,"download_link":133,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":53},"webchatagent","AI Chatbot & Live Chat with ChatGPT Support by WebChatAgent","1.0.3","WebChatAgent","https:\u002F\u002Fprofiles.wordpress.org\u002Fwebchatagent\u002F","\u003Cp>Add an AI chatbot and live chat to your WordPress site. Answer visitors 24\u002F7, capture leads, book appointments and hand over chats to humans when it matters.\u003C\u002Fp>\n\u003Ch3>🤖 Description\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI Chatbot & Live Chat for WordPress with ChatGPT and Gemini Support by WebChatAgent\u003C\u002Fstrong> lets you add a powerful AI assistant and live chat widget to your WordPress website.\u003C\u002Fp>\n\u003Cp>Use advanced features like \u003Cstrong>RAG (Retrieval-Augmented Generation)\u003C\u002Fstrong> with support for \u003Cstrong>OpenAI ChatGPT\u003C\u002Fstrong>, \u003Cstrong>Google Gemini\u003C\u002Fstrong>, \u003Cstrong>xAI Grok\u003C\u002Fstrong>, \u003Cstrong>Mistral AI\u003C\u002Fstrong> and other top AI models to give your visitors highly relevant answers based on your content. Combine this with \u003Cstrong>human takeover (live chat)\u003C\u002Fstrong> so your team can jump in whenever it matters.\u003C\u002Fp>\n\u003Cp>You connect your site to your \u003Cstrong>WebChatAgent\u003C\u002Fstrong> account, where you manage all AI settings, design, live chat rules, WhatsApp integration, bookings and more. The WordPress plugin focuses on a smooth embed and a live preview in your WP admin.\u003C\u002Fp>\n\u003Cp>Key integrations and tools include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Action Bar & Form Builder\u003C\u002Fstrong> – Add links, WhatsApp, Calendly scheduling, and custom lead-collection forms directly inside the chat widget\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live Chat & Human Takeover\u003C\u002Fstrong> – AI handles most questions, humans can take over any conversation in the inbox\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Proactive Triggers\u003C\u002Fstrong> – Start conversations automatically based on visitor behavior (scroll depth, exit intent, inactivity and more)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WhatsApp Business Integration\u003C\u002Fstrong> – Engage users via your WhatsApp business number, with QR code and direct link in the chat widget\u003C\u002Fli>\n\u003Cli>\u003Cstrong>API Connector for WooCommerce & More\u003C\u002Fstrong> – Let customers check their WooCommerce order status, account info or support tickets directly in the chat\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Confluence & Notion Integration\u003C\u002Fstrong> – Import wiki pages and databases as chatbot knowledge sources\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Zapier & n8n Integration\u003C\u002Fstrong> – Automate workflows and connect to thousands of apps\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Team Wiki\u003C\u002Fstrong> – Publish an AI-assisted team knowledge base on your subdomain\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Tester\u003C\u002Fstrong> – AI-powered quality testing that finds gaps in your chatbot’s knowledge\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom MCP (Model Context Protocol) Server Support\u003C\u002Fstrong> – For advanced, self-hosted or custom AI models\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>✨ Key Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Generous Free Plan\u003C\u002Fstrong> – Start free on WebChatAgent.com and upgrade only when you need more usage or advanced features\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Hybrid AI Chatbot + Live Chat\u003C\u002Fstrong> – Let AI handle routine questions and let humans join any conversation in real time\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Human Takeover \u002F Agent Inbox\u003C\u002Fstrong> – View all conversations in one inbox and take over any chat with a single click\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Contextual Answers\u003C\u002Fstrong> – Uses RAG (Retrieval-Augmented Generation) to answer based on your website content and uploaded documents\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-LLM Support\u003C\u002Fstrong> – Switch between OpenAI ChatGPT, Google Gemini, xAI Grok, and Mistral AI models\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Message Streaming\u003C\u002Fstrong> – Bot responses appear word by word in real time for a natural, modern chat experience\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Action Bar & Form Builder\u003C\u002Fstrong> – Add a customizable action bar with up to 5 buttons: external links, WhatsApp contact, Calendly scheduling, and custom lead-collection forms\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Proactive Triggers\u003C\u002Fstrong> – 9 intelligent trigger types (time on page, exit intent, scroll depth, inactivity, URL match, section visibility, returning visitor, pages visited, rage click) with AI-generated messages\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Calendly Integration\u003C\u002Fstrong> – Embed your Calendly scheduling page directly inside the chat widget — no redirects\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WhatsApp Button in Widget\u003C\u002Fstrong> – QR code on desktop, direct link on mobile — visitors can start a WhatsApp conversation from the chat widget header\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Tester\u003C\u002Fstrong> – AI generates test questions from your knowledge base, grades answers, and can fix gaps with one click\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Search\u003C\u002Fstrong> – Search through the actual content of all your data sources with hybrid AI + keyword matching\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom MCP Server Support\u003C\u002Fstrong> – Connect your own Model Context Protocol servers for self-hosted or specialized AI models\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Confluence & Notion Integration\u003C\u002Fstrong> – Import wiki pages, knowledge bases, and databases directly into your chatbot (Premium+)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chat File Upload\u003C\u002Fstrong> – Visitors can upload files and images in the chat for AI analysis (Premium+)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tool Integrations\u003C\u002Fstrong> – Connect your chatbot with external services and systems to perform actions\n\u003Cul>\n\u003Cli>\u003Cstrong>Lead Management\u003C\u002Fstrong> – Automatically collect, qualify and manage potential customer information\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Feedback Management\u003C\u002Fstrong> – Gather and analyze user feedback to improve your service and chatbot\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Questions Management\u003C\u002Fstrong> – Track and categorize all questions asked to your chatbot\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>API Connector for WooCommerce & More\u003C\u002Fstrong> – Connect your shop so customers get instant answers\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Order Status\u003C\u002Fstrong> – Customers ask “Where is my order?” and your chatbot checks WooCommerce and answers in seconds\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WooCommerce Product Info\u003C\u002Fstrong> – Let customers ask about product availability, prices or details from your shop\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Account & Order History\u003C\u002Fstrong> – Look up customer accounts, past orders or membership status automatically\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Ticket Updates\u003C\u002Fstrong> – Show real-time status of support requests without manual lookup\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ready-Made WooCommerce Template\u003C\u002Fstrong> – Get started in minutes with our pre-built WooCommerce connector — no coding needed\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Secure by Design\u003C\u002Fstrong> – Customers must verify their identity (e.g. order email) before seeing personal data\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WhatsApp Business Integration\u003C\u002Fstrong> – Let your bot respond to customers on WhatsApp using your business number\u003C\u002Fli>\n\u003Cli>\u003Cstrong>In-Chat Appointments & Bookings\u003C\u002Fstrong> – Allow visitors to book appointments directly inside the chat (with Google Calendar sync on supported plans)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual Support\u003C\u002Fstrong> – Automatically responds in the user’s language; human replies can be translated as well\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WCAG 2.2 AA Accessibility\u003C\u002Fstrong> – Ensures accessible use for all visitors regardless of disabilities\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Spam Protection\u003C\u002Fstrong> – Prevents chatbot abuse and protects against unexpected usage spikes\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag & Drop File Upload\u003C\u002Fstrong> – Upload PDF, Word, Excel, and text files by dragging them onto the Data Sources tab\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Bulk Actions\u003C\u002Fstrong> – Select multiple data sources and delete or re-index them all at once\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Customize appearance, persona, colors, fonts, behavior and more via the WebChatAgent dashboard\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Role Presets\u003C\u002Fstrong> – 6 ready-made chatbot personas to get started in seconds\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live Preview\u003C\u002Fstrong> – See your current widget in a live preview iframe inside the WordPress admin\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design\u003C\u002Fstrong> – Works perfectly on all devices and screen sizes\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Simple Embedding\u003C\u002Fstrong> – Easy integration with your WordPress site using a single Chatbot ID\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🚀 Installation\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Upload the \u003Ccode>webchatagent\u003C\u002Fcode> folder to the \u003Ccode>\u002Fwp-content\u002Fplugins\u002F\u003C\u002Fcode> directory of your WordPress installation \u003Cstrong>or\u003C\u002Fstrong> install it directly from the WordPress plugin directory.\u003C\u002Fli>\n\u003Cli>Activate the plugin in the WordPress admin area under \u003Cstrong>“Plugins”\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Register or log in at \u003Cstrong>https:\u002F\u002Fwebchatagent.com\u003C\u002Fstrong> and create your chatbot.\u003C\u002Fli>\n\u003Cli>Copy your \u003Cstrong>Chatbot ID\u003C\u002Fstrong> from the WebChatAgent dashboard.\u003C\u002Fli>\n\u003Cli>In WordPress, navigate to \u003Cstrong>“WebChatAgent”\u003C\u002Fstrong> in the admin menu and paste your Chatbot ID.\u003C\u002Fli>\n\u003Cli>Enable the chatbot in the plugin settings to display the widget on your site.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>All design, AI, live chat, WhatsApp and behavior settings are managed in your WebChatAgent dashboard. The WordPress plugin handles the embed and displays a live preview based on your current configuration.\u003C\u002Fp>\n\u003Ch3>⚙️ Frequently Asked Questions\u003C\u002Fh3>\n\u003Ch4>Do I need an API key or account to use this plugin?\u003C\u002Fh4>\n\u003Cp>You need to register at \u003Cstrong>WebChatAgent.com\u003C\u002Fstrong> to create a chatbot and get a \u003Cstrong>Chatbot ID\u003C\u002Fstrong>. You then enter this ID in the plugin settings to connect your WordPress site to your chatbot. API keys and model settings are managed in your WebChatAgent account.\u003C\u002Fp>\n\u003Ch4>Is this plugin completely free?\u003C\u002Fh4>\n\u003Cp>You can start with a \u003Cstrong>free plan\u003C\u002Fstrong> on WebChatAgent.com. There are paid plans available if you need higher limits, more pages, more traffic or advanced features like higher message quotas, team features and additional integrations.\u003C\u002Fp>\n\u003Ch4>Can I customize the appearance of the chat widget?\u003C\u002Fh4>\n\u003Cp>Yes. You customize the color scheme, avatar, fonts, welcome message, widget position, behavior and persona directly in the \u003Cstrong>WebChatAgent dashboard\u003C\u002Fstrong>. The WordPress plugin shows a live preview and uses your current configuration.\u003C\u002Fp>\n\u003Ch4>Is the chat widget mobile-friendly?\u003C\u002Fh4>\n\u003Cp>Yes, the chat widget is fully responsive and works well on all devices, including mobile phones and tablets.\u003C\u002Fp>\n\u003Ch4>Does WebChatAgent support live chat and human takeover?\u003C\u002Fh4>\n\u003Cp>Yes. WebChatAgent offers a \u003Cstrong>hybrid model\u003C\u002Fstrong>: AI answers most questions automatically, and your team can take over any chat at any time via the \u003Cstrong>Agent Inbox\u003C\u002Fstrong>. You can reply as a human and then hand control back to the bot if you like.\u003C\u002Fp>\n\u003Ch4>Does the plugin support WhatsApp Business?\u003C\u002Fh4>\n\u003Cp>Yes. You can connect your \u003Cstrong>WhatsApp Business\u003C\u002Fstrong> number in the WebChatAgent dashboard. Your AI chatbot can then reply to WhatsApp messages, and you can manage those conversations alongside website chats.\u003C\u002Fp>\n\u003Ch4>How does the AI chatbot understand my website content?\u003C\u002Fh4>\n\u003Cp>WebChatAgent uses \u003Cstrong>RAG (Retrieval-Augmented Generation)\u003C\u002Fstrong> to index and understand your website content and documents. When visitors ask questions, the AI combines this indexed content with a large language model (e.g. ChatGPT or Gemini) to provide accurate, context-aware answers.\u003C\u002Fp>\n\u003Ch4>Which AI models are supported?\u003C\u002Fh4>\n\u003Cp>The chatbot supports multiple large language models including \u003Cstrong>OpenAI ChatGPT\u003C\u002Fstrong>, \u003Cstrong>Google Gemini\u003C\u002Fstrong>, \u003Cstrong>xAI Grok\u003C\u002Fstrong>, and \u003Cstrong>Mistral AI\u003C\u002Fstrong>. You can choose which model to use in your WebChatAgent settings. Speed and quality indicators help you pick the right model. Additionally, you can connect \u003Cstrong>custom MCP (Model Context Protocol) servers\u003C\u002Fstrong> for self-hosted or specialized AI models.\u003C\u002Fp>\n\u003Ch4>Does the chatbot support multiple languages?\u003C\u002Fh4>\n\u003Cp>Yes, the chatbot automatically detects and responds in the user’s language, making it ideal for multilingual websites. Human replies in the inbox can also be auto-translated.\u003C\u002Fp>\n\u003Ch4>Is the chat widget accessible for people with disabilities?\u003C\u002Fh4>\n\u003Cp>Yes, the chat widget is designed to meet \u003Cstrong>WCAG 2.2 AA\u003C\u002Fstrong> accessibility standards, ensuring it’s usable for all visitors, including those using assistive technologies.\u003C\u002Fp>\n\u003Ch4>Can the chatbot perform actions beyond just answering questions?\u003C\u002Fh4>\n\u003Cp>Yes. With \u003Cstrong>Tool Integrations\u003C\u002Fstrong>, your chatbot can connect to external services and systems to perform actions such as submitting forms, booking appointments, updating records or querying databases. You configure these tools in your WebChatAgent dashboard.\u003C\u002Fp>\n\u003Ch4>What is the API Connector and how does it work?\u003C\u002Fh4>\n\u003Cp>The \u003Cstrong>API Connector\u003C\u002Fstrong> lets your chatbot answer questions that require live data from your WooCommerce shop or other business systems. Instead of just answering general questions, your chatbot can look up real information for each customer.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>WooCommerce examples:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>“Where is my order #12345?”\u003C\u002Fstrong> – The chatbot checks your WooCommerce shop and tells the customer the current order status\u003C\u002Fli>\n\u003Cli>\u003Cstrong>“Is the blue T-shirt in size M available?”\u003C\u002Fstrong> – Looks up product stock and availability in WooCommerce\u003C\u002Fli>\n\u003Cli>\u003Cstrong>“Show me my recent orders”\u003C\u002Fstrong> – Displays the customer’s order history from your shop\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Other systems:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support tickets\u003C\u002Fstrong> – Show ticket status from helpdesk systems\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Account info\u003C\u002Fstrong> – Look up balances, memberships or custom data from any system\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>How to set it up:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Select the \u003Cstrong>WooCommerce template\u003C\u002Fstrong> (or another template for your system)\u003C\u002Fli>\n\u003Cli>The chatbot asks customers to verify their identity (e.g. their order email)\u003C\u002Fli>\n\u003Cli>Once verified, the chatbot can look up their orders, products and personal data\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>No programming knowledge required — the WooCommerce connector works out of the box.\u003C\u002Fp>\n\u003Ch4>What analytics and management tools are included?\u003C\u002Fh4>\n\u003Cp>From your WebChatAgent account, you can access:\u003C\u002Fp>\n\u003Col>\n\u003Cli>\u003Cstrong>Lead Management\u003C\u002Fstrong> – Collect, categorize and follow up with leads generated through your chatbot  \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Feedback Management\u003C\u002Fstrong> – Review and analyze user feedback to improve your chatbot and service  \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Questions Management\u003C\u002Fstrong> – View all questions asked to your chatbot, identify common topics and improve your knowledge base  \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Analytics Dashboard\u003C\u002Fstrong> – Track conversations, leads, bookings, human handovers and unanswered questions\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>How does the spam protection work?\u003C\u002Fh4>\n\u003Cp>Built-in spam and abuse protection monitor usage patterns and prevent abusive or excessive requests. This helps protect your account from unexpected usage spikes and keeps your costs predictable on higher tiers.\u003C\u002Fp>\n\u003Ch3>📷 Screenshots\u003C\u002Fh3>\n\u003Col>\n\u003Cli>WebChatAgent – AI Chatbot & Live Chat for WordPress settings page in the WordPress admin.\u003C\u002Fli>\n\u003Cli>Live chat widget on your website – desktop view.\u003C\u002Fli>\n\u003Cli>Mobile view of the chat widget.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>📝 Changelog\u003C\u002Fh3>\n\u003Ch4>1.0.3\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Changed: Admin shows read-only values loaded from public endpoint\u003C\u002Fli>\n\u003Cli>Changed: Only Chatbot ID and Enable are editable in WP; other settings managed in WebChatAgent dashboard\u003C\u002Fli>\n\u003Cli>Added: Color swatches for theme and message colors in admin\u003C\u002Fli>\n\u003Cli>Improved: Preview iframe sets html lang to current WP language\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>1.0.2\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Added: Hide branding option in General tab\u003C\u002Fli>\n\u003Cli>Added: Speech bubble text option in Messages tab\u003C\u002Fli>\n\u003Cli>Added: Chat button image URL option in Appearance tab\u003C\u002Fli>\n\u003Cli>Added: Live preview support for new options\u003C\u002Fli>\n\u003Cli>Added: Documentation for dashboard tools (Leads, Feedback, Questions)\u003C\u002Fli>\n\u003Cli>Added: Documentation for custom MCP server support\u003C\u002Fli>\n\u003Cli>Improved: Widget rendering to include new attributes\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>1.0.0\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Initial release\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔄 Upgrade Notice\u003C\u002Fh3>\n\u003Ch4>1.0.3\u003C\u002Fh4>\n\u003Cp>Adds admin read-only values, color swatches and language-aware preview. Also updates documentation for integrations (WhatsApp Business, Zapier, AI Team Wiki, MCP) and clarifies that most settings are managed in the WebChatAgent dashboard.\u003C\u002Fp>\n\u003Ch4>1.0.2\u003C\u002Fh4>\n\u003Cp>Initial release of the WebChatAgent – AI Chatbot for WordPress plugin.\u003C\u002Fp>\n\u003Ch3>🔒 Privacy Policy\u003C\u002Fh3>\n\u003Cp>WebChatAgent – AI Chatbot for WordPress processes user chat messages to provide AI-powered responses. When visitors interact with the chat widget, their messages are sent to WebChatAgent’s servers for processing. The chat widget also collects basic browser information and IP addresses (in anonymized form) for abuse prevention and geographical customization of services.\u003C\u002Fp>\n\u003Cp>Chat conversations are typically stored for up to 30 days to maintain context and provide follow-up support. After this period, conversation data may be anonymized and retained for service improvement purposes.\u003C\u002Fp>\n\u003Cp>For privacy inquiries, please contact \u003Cstrong>privacy@webchatagent.com\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>We operate in accordance with GDPR.\u003C\u002Fp>\n\u003Ch3>🌐 External services\u003C\u002Fh3>\n\u003Cp>This plugin connects to the WebChatAgent service (\u003Cstrong>https:\u002F\u002Fwebchatagent.com\u003C\u002Fstrong>) to provide chat functionality.\u003C\u002Fp>\n\u003Cp>The service loads an external JavaScript file (\u003Ccode>https:\u002F\u002Fwebchatagent.com\u002Fwidget\u002Fweb-chat-agent.js\u003C\u002Fcode>) to render the chat widget on your website. This script is required for the widget to function properly.\u003C\u002Fp>\n\u003Cp>When using custom fonts, external resources may be loaded from \u003Cstrong>Google Fonts\u003C\u002Fstrong> (\u003Ccode>https:\u002F\u002Ffonts.googleapis.com\u003C\u002Fcode>). This means that data may be shared with Google when a visitor views your website with the chat widget enabled.\u003C\u002Fp>\n\u003Cp>The service receives the following data when visitors use the chat:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chat messages and queries submitted through the chat widget  \u003C\u002Fli>\n\u003Cli>Basic browser information (user agent, device type)  \u003C\u002Fli>\n\u003Cli>Session information for conversation context preservation  \u003C\u002Fli>\n\u003Cli>IP addresses, stored in anonymized form for abuse prevention and geographical service customization  \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Data is only sent when a visitor interacts with the chat widget. No data is collected or transmitted until the visitor actively engages with the chat.\u003C\u002Fp>\n\u003Cp>Terms of Service: https:\u002F\u002Fwebchatagent.com\u002Fterms\u003Cbr \u002F>\nPrivacy Policy: https:\u002F\u002Fwebchatagent.com\u002Fprivacy-policy\u003C\u002Fp>\n","Add an AI chatbot and live chat to your WordPress site. Answer visitors 24\u002F7, capture leads, book appointments and hand over chats to humans when it m &hellip;",2382,2,"2026-04-06T13:39:00.000Z",[18,19,50,20,22],"https:\u002F\u002Fwebchatagent.com\u002Fwordpress-plugin","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwebchatagent.zip",{"attackSurface":135,"codeSignals":160,"taintFlows":167,"riskAssessment":221,"analyzedAt":227},{"hooks":136,"ajaxHandlers":156,"restRoutes":157,"shortcodes":158,"cronEvents":159,"entryPointCount":11,"unprotectedCount":11},[137,142,145,148,152],{"type":138,"name":139,"callback":139,"file":140,"line":141},"action","init","chatmoat-ai-chatbot.php",44,{"type":138,"name":143,"callback":143,"file":140,"line":144},"admin_init",45,{"type":138,"name":146,"callback":146,"file":140,"line":147},"admin_menu",46,{"type":138,"name":149,"callback":150,"priority":31,"file":140,"line":151},"wp_body_open","inject_chatmoat_script",47,{"type":138,"name":153,"callback":154,"file":140,"line":155},"wp_footer","inject_chatmoat_script_fallback",48,[],[],[],[],{"dangerousFunctions":161,"sqlUsage":162,"outputEscaping":164,"fileOperations":11,"externalRequests":11,"nonceChecks":31,"capabilityChecks":31,"bundledLibraries":166},[],{"prepared":11,"raw":11,"locations":163},[],{"escaped":32,"rawEcho":11,"locations":165},[],[],[168,209],{"entryPoint":169,"graph":170,"unsanitizedCount":129,"severity":208},"\u003Cchatmoat-ai-chatbot> (chatmoat-ai-chatbot.php:0)",{"nodes":171,"edges":201},[172,177,183,186,191,194,198],{"id":173,"type":174,"label":175,"file":140,"line":176},"n0","source","$_POST",128,{"id":178,"type":179,"label":180,"file":140,"line":181,"wp_function":182},"n1","sink","update_option() [Settings Manipulation]",129,"update_option",{"id":184,"type":174,"label":185,"file":140,"line":176},"n2","$_POST (x2)",{"id":187,"type":179,"label":188,"file":140,"line":189,"wp_function":190},"n3","echo() [XSS]",148,"echo",{"id":192,"type":174,"label":185,"file":140,"line":193},"n4",207,{"id":195,"type":196,"label":197,"file":140,"line":193},"n5","transform","→ output_chatmoat_script()",{"id":199,"type":179,"label":188,"file":140,"line":200,"wp_function":190},"n6",240,[202,204,205,207],{"from":173,"to":178,"sanitized":203},true,{"from":184,"to":187,"sanitized":203},{"from":192,"to":195,"sanitized":206},false,{"from":195,"to":199,"sanitized":206},"medium",{"entryPoint":210,"graph":211,"unsanitizedCount":11,"severity":220},"settings_page (chatmoat-ai-chatbot.php:121)",{"nodes":212,"edges":217},[213,214,215,216],{"id":173,"type":174,"label":175,"file":140,"line":176},{"id":178,"type":179,"label":180,"file":140,"line":181,"wp_function":182},{"id":184,"type":174,"label":175,"file":140,"line":176},{"id":187,"type":179,"label":188,"file":140,"line":189,"wp_function":190},[218,219],{"from":173,"to":178,"sanitized":203},{"from":184,"to":187,"sanitized":203},"low",{"summary":222,"deductions":223},"The static analysis of chatmoat-ai-chatbot v1.0.0 reveals a generally strong security posture with excellent adherence to best practices. The absence of dangerous functions, properly escaped output, and the exclusive use of prepared statements for SQL queries are significant strengths. The presence of nonce and capability checks, along with a minimal attack surface, further contributes to a robust defense. \n\nDespite these positive indicators, the taint analysis did uncover one flow with unsanitized paths, which warrants careful review. While this did not escalate to critical or high severity in the current analysis, it represents a potential area for exploitation if not adequately mitigated. The lack of any recorded vulnerability history is a very positive sign, suggesting a mature and secure development process. \n\nIn conclusion, chatmoat-ai-chatbot v1.0.0 demonstrates a commendable focus on security, with almost all analyzed aspects performing well. The single unsanitized path is the primary concern and should be investigated. However, given the clean history and other strong security signals, the overall risk is considered low.",[224],{"reason":225,"points":226},"Unsanitized path in taint analysis",5,"2026-04-16T13:29:52.502Z",{"wat":229,"direct":234},{"assetPaths":230,"generatorPatterns":231,"scriptPaths":232,"versionParams":233},[],[],[],[],{"cssClasses":235,"htmlComments":236,"htmlAttributes":237,"restEndpoints":241,"jsGlobals":242,"shortcodeOutput":243},[4],[],[238,239,240],"id=\"chatmoat_embed_id\"","name=\"chatmoat_embed_id\"","data-id=\"chatmoat-ai-chatbot\"",[],[],[],{"error":203,"url":245,"statusCode":246,"statusMessage":247,"message":247},"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Fchatmoat-ai-chatbot\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":31,"versions":249},[250],{"version":6,"download_url":24,"svn_tag_url":251,"released_at":26,"has_diff":206,"diff_files_changed":252,"diff_lines":26,"trac_diff_url":26,"vulnerabilities":253,"is_current":203},"https:\u002F\u002Fplugins.svn.wordpress.org\u002Fchatmoat-ai-chatbot\u002Ftags\u002F1.0.0\u002F",[],[]]