Channel.io Security & Risk Analysis

wordpress.org/plugins/channel-io

Channel is a conversational CRM solution that helps online businesses to capture potential customers before they leave the websites.

1K active installs v0.17 PHP + WP 4.6+ Updated Jan 20, 2025
chate-commerceecommerce
92
A · Safe
CVEs total0
Unpatched0
Last CVENever
Download
Safety Verdict

Is Channel.io Safe to Use in 2026?

Generally Safe

Score 92/100

Channel.io has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 1yr ago
Risk Assessment

The "channel-io" v0.17 plugin exhibits a strong static analysis profile, with no identified attack surface points, dangerous functions, or file operations. Its adherence to prepared statements for SQL queries and proper output escaping (94%) are commendable security practices. The absence of external HTTP requests and the lack of identified taint flows further contribute to a positive security posture.

The vulnerability history is also exceptionally clean, with zero recorded CVEs of any severity. This suggests a well-maintained codebase and potentially a proactive approach to security by the developers.

However, the lack of nonce checks and capability checks is a significant concern, especially if the plugin were to introduce any AJAX handlers or other entry points in the future. While there are currently no exposed entry points, this absence of protective measures leaves a potential vulnerability for future development. Overall, the plugin is currently very secure based on the provided data, but the lack of fundamental security checks on potential entry points warrants a minor deduction.

Key Concerns

  • Missing nonce checks
  • Missing capability checks
Vulnerabilities
None known

Channel.io Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Channel.io Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
1
16 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

94% escaped17 total outputs
Attack Surface

Channel.io Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 6
actionwp_enqueue_scriptschannel_io.php:15
actionadmin_headchannel_io.php:28
actionadmin_menuchannel_io.php:32
actionadmin_initchannel_io.php:33
actionwp_enqueue_scriptschannel_io.php:34
actionactivated_pluginchannel_io.php:190
Maintenance & Trust

Channel.io Maintenance & Trust

Maintenance Signals

WordPress version tested6.7.5
Last updatedJan 20, 2025
PHP min version
Downloads14K

Community Trust

Rating0/100
Number of ratings0
Active installs1K
Developer Profile

Channel.io Developer Profile

Channel Corp.

1 plugin · 1K total installs

88
trust score
Avg Security Score
92/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Channel.io

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/channel-io/css/channelicons.css/wp-content/plugins/channel-io/channel_plugin_script.js
Script Paths
/wp-content/plugins/channel-io/channel_plugin_script.js
Version Parameters
channel-io/channel_plugin_script.js?ver=

HTML / DOM Fingerprints

CSS Classes
channelicons
Data Attributes
channel_io_plugin_keychannel_io_secret_keychannel_io_hide_default_launcherchannel_io_mobile_messenger_modechannel_io_z_indexchannel_io_custom_launcher_selector
JS Globals
channel_io_options
FAQ

Frequently Asked Questions about Channel.io