[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f8b1qvrPOl6keRctnxIP3eHtv1ye9YDr1XT5FzPOD59A":3,"$f_XeEb1HPxN3L2vhfu6eCl8EvCDjfHMqybBoWA5Qaaqo":126,"$fyB7FbXmkw6gIUP2wpQ0Txwg_ontiFJnib3snomAzwug":131},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":37,"analysis":26,"fingerprints":26},"botzio-ai","Botzio AI – Smart Chatbot & Website Assistant","1.0.8","Faraz Shoaib","https:\u002F\u002Fprofiles.wordpress.org\u002Ffarazshoaib\u002F","\u003Cp>\u003Cstrong>Botzio AI\u003C\u002Fstrong> helps WordPress website owners add an AI-powered chatbot to their website for customer support, FAQ automation, and visitor engagement.\u003C\u002Fp>\n\u003Cp>The plugin supports multiple AI providers including OpenAI, Gemini, and OpenRouter, allowing you to configure your preferred AI model and train responses using your own business information and website knowledge base.\u003C\u002Fp>\n\u003Cp>Botzio AI is designed for businesses, agencies, online stores, service providers, and website owners who want to automate common support questions and improve visitor interaction.\u003C\u002Fp>\n\u003Ch4>Free Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>AI provider support:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>OpenAI\u003C\u002Fli>\n\u003Cli>Gemini\u003C\u002Fli>\n\u003Cli>OpenRouter\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Custom knowledge base support\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>Website-specific AI responses\u003C\u002Fli>\n\u003Cli>Chat bubble customization\u003C\u002Fli>\n\u003Cli>Custom welcome message\u003C\u002Fli>\n\u003Cli>Starter question suggestions\u003C\u002Fli>\n\u003Cli>Daily visitor message limits\u003C\u002Fli>\n\u003Cli>Adjustable AI temperature and response length\u003C\u002Fli>\n\u003Cli>Floating chatbot interface\u003C\u002Fli>\n\u003Cli>Multiple AI model support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>Botzio AI connects to third-party AI services selected by the website administrator to generate chatbot responses and retrieve available AI models.\u003C\u002Fp>\n\u003Ch4>OpenRouter\u003C\u002Fh4>\n\u003Cp>OpenRouter is used to generate AI responses and retrieve available AI models.\u003C\u002Fp>\n\u003Cp>Data sent:\u003Cbr \u002F>\n* Administrator API key.\u003Cbr \u002F>\n* Visitor chat messages.\u003Cbr \u002F>\n* Custom system prompt.\u003Cbr \u002F>\n* Manual website knowledge base configured by the administrator.\u003Cbr \u002F>\n* Selected AI model.\u003C\u002Fp>\n\u003Cp>Data is sent:\u003Cbr \u002F>\n* When a visitor sends a chatbot message.\u003Cbr \u002F>\n* When the administrator tests the API connection.\u003Cbr \u002F>\n* When the administrator refreshes the available model list.\u003C\u002Fp>\n\u003Cp>Terms of Service:\u003Cbr \u002F>\nhttps:\u002F\u002Fopenrouter.ai\u002Fterms\u003C\u002Fp>\n\u003Cp>Privacy Policy:\u003Cbr \u002F>\nhttps:\u002F\u002Fopenrouter.ai\u002Fprivacy\u003C\u002Fp>\n\u003Ch4>OpenAI\u003C\u002Fh4>\n\u003Cp>OpenAI is used to generate AI responses and retrieve available AI models.\u003C\u002Fp>\n\u003Cp>Data sent:\u003Cbr \u002F>\n* Administrator API key.\u003Cbr \u002F>\n* Visitor chat messages.\u003Cbr \u002F>\n* Custom system prompt.\u003Cbr \u002F>\n* Manual website knowledge base configured by the administrator.\u003Cbr \u002F>\n* Selected AI model.\u003C\u002Fp>\n\u003Cp>Data is sent:\u003Cbr \u002F>\n* When a visitor sends a chatbot message.\u003Cbr \u002F>\n* When the administrator tests the API connection.\u003Cbr \u002F>\n* When the administrator refreshes the available model list.\u003C\u002Fp>\n\u003Cp>Terms of Use:\u003Cbr \u002F>\nhttps:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\u003C\u002Fp>\n\u003Cp>Privacy Policy:\u003Cbr \u002F>\nhttps:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u003C\u002Fp>\n\u003Ch4>Google Gemini\u003C\u002Fh4>\n\u003Cp>Google Gemini (Generative Language API) is used to generate AI responses and retrieve available AI models.\u003C\u002Fp>\n\u003Cp>Data sent:\u003Cbr \u002F>\n* Administrator API key.\u003Cbr \u002F>\n* Visitor chat messages.\u003Cbr \u002F>\n* Custom system prompt.\u003Cbr \u002F>\n* Manual website knowledge base configured by the administrator.\u003Cbr \u002F>\n* Selected AI model.\u003C\u002Fp>\n\u003Cp>Data is sent:\u003Cbr \u002F>\n* When a visitor sends a chatbot message.\u003Cbr \u002F>\n* When the administrator tests the API connection.\u003Cbr \u002F>\n* When the administrator refreshes the available model list.\u003C\u002Fp>\n\u003Cp>Gemini API Terms:\u003Cbr \u002F>\nhttps:\u002F\u002Fai.google.dev\u002Fgemini-api\u002Fterms\u003C\u002Fp>\n\u003Cp>Google Privacy Policy:\u003Cbr \u002F>\nhttps:\u002F\u002Fpolicies.google.com\u002Fprivacy\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under GPLv2 or later.\u003C\u002Fp>\n","AI-powered WordPress chatbot with OpenAI, Gemini, and OpenRouter support for automated customer support and website assistance.",0,160,"2026-07-21T16:29:00.000Z","7.0.2","6.0","7.4",[18,19,20,21,22],"ai-assistant","ai-chatbot","customer-support","knowledge-base","wordpress-chatbot","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fbotzio-ai.1.0.8.zip",100,null,"2026-07-22T17:31:50.256Z","no_bundle",[],{"slug":31,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":33,"avg_security_score":25,"avg_patch_time_days":34,"trust_score":35,"computed_at":36},"farazshoaib",2,10,30,94,"2026-08-28T21:48:33.843Z",[38,54,74,92,110],{"slug":39,"name":40,"version":41,"author":42,"author_profile":43,"description":44,"short_description":45,"active_installs":11,"downloaded":46,"rating":11,"num_ratings":11,"last_updated":47,"tested_up_to":48,"requires_at_least":49,"requires_php":16,"tags":50,"homepage":52,"download_link":53,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"papaya-assist","Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support)","1.5.7","wengjiyao","https:\u002F\u002Fprofiles.wordpress.org\u002Fwengjiyao\u002F","\u003Cp>Papaya Assist is an AI chatbot plugin for WordPress that turns your website into a smart support system powered by Retrieval-Augmented Generation (RAG).\u003C\u002Fp>\n\u003Cp>Instead of generic AI answers, the chatbot responds using your own content — including FAQs, product documentation, help articles, policies, and manuals. This makes it ideal for customer support, knowledge bases, SaaS onboarding, and eCommerce support automation.\u003C\u002Fp>\n\u003Cp>With Papaya Assist, you can deploy a fully functional AI support chatbot in minutes — no coding, no training models, and no complex setup required.\u003C\u002Fp>\n\u003Cp>The chatbot appears as a floating chat widget on every page of your WordPress site and works seamlessly on desktop and mobile.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI chatbot for WordPress powered by OpenAI and RAG\u003C\u002Fli>\n\u003Cli>Upload documents (PDF, DOCX, TXT) to build your knowledge base\u003C\u002Fli>\n\u003Cli>Automatic AI customer support based on your website content\u003C\u002Fli>\n\u003Cli>One-click setup from WordPress admin (no external setup required)\u003C\u002Fli>\n\u003Cli>Fully customizable chat widget (colors, title, branding)\u003C\u002Fli>\n\u003Cli>Real-time streaming AI responses for natural conversation experience\u003C\u002Fli>\n\u003Cli>Secure document processing with vector search (Pinecone)\u003C\u002Fli>\n\u003Cli>Mobile-friendly chat widget with fullscreen mobile mode\u003C\u002Fli>\n\u003Cli>Lightweight frontend — no heavy CSS or JS libraries\u003C\u002Fli>\n\u003Cli>Works with most WordPress themes and caching plugins\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>How It Works:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Install and activate Papaya Assist\u003C\u002Fli>\n\u003Cli>Sign up or log in from your WordPress dashboard\u003C\u002Fli>\n\u003Cli>Upload your documents (FAQ, guides, manuals, policies)\u003C\u002Fli>\n\u003Cli>Click “Process Documents” to build your AI knowledge base\u003C\u002Fli>\n\u003Cli>The chatbot automatically answers visitor questions using your content\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Third-Party Services\u003C\u002Fh3>\n\u003Cp>This plugin uses external services provided by Papaya Assist to deliver AI chatbot functionality. No data is sent to third-party services until you activate the plugin and connect an account.\u003C\u002Fp>\n\u003Ch4>Papaya Assist Admin API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002F34i2s32sx774dqpo6wssfi2jzy0ycwmw.lambda-url.us-east-1.on.aws\u003C\u002Fli>\n\u003Cli>Purpose: Account login, authentication, document upload, ingestion, usage tracking, and account management\u003C\u002Fli>\n\u003Cli>Data sent: email, API key, tenant ID, file metadata, and passwords (secure HTTPS)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Papaya Assist Chat API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fiirqt9b6h3.execute-api.us-east-1.amazonaws.com\u002FProd\u002Fchat\u003C\u002Fli>\n\u003Cli>Purpose: Non-streaming chatbot responses\u003C\u002Fli>\n\u003Cli>Data sent: visitor messages, conversation history (last 10 messages), tenant ID\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Papaya Assist Streaming API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fdd63bb6z7j4r7pyiwvi5sqmhcq0gsgyz.lambda-url.us-east-1.on.aws\u002F\u003C\u002Fli>\n\u003Cli>Purpose: Real-time streaming AI chat responses (default mode)\u003C\u002Fli>\n\u003Cli>Data sent: visitor messages, conversation history (last 10 messages), tenant ID\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Papaya Assist Authentication\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fweng.ca\u002Fauth\u002Fchatbot\u002F\u003C\u002Fli>\n\u003Cli>Purpose: Sign up \u002F login for plugin activation\u003C\u002Fli>\n\u003Cli>Data sent: tenant ID (URL parameter only)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Amazon S3 (Document Storage)\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Purpose: Secure document storage for uploaded knowledge base files\u003C\u002Fli>\n\u003Cli>Data sent: full document contents via presigned upload URLs\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>OpenAI API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fapi.openai.com\u003C\u002Fli>\n\u003Cli>Purpose: AI response generation and document embedding (RAG processing)\u003C\u002Fli>\n\u003Cli>Data sent: user queries, conversation context, and document content\u003C\u002Fli>\n\u003Cli>Terms: https:\u002F\u002Fopenai.com\u002Fterms\u002F\u003C\u002Fli>\n\u003Cli>Privacy: https:\u002F\u002Fopenai.com\u002Fprivacy\u002F\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Pinecone Vector Database\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fpinecone.io\u003C\u002Fli>\n\u003Cli>Purpose: Stores embeddings for document-based semantic search (RAG retrieval)\u003C\u002Fli>\n\u003Cli>Data sent: vector embeddings generated from uploaded documents\u003C\u002Fli>\n\u003Cli>Terms: https:\u002F\u002Fwww.pinecone.io\u002Fterms\u002F\u003C\u002Fli>\n\u003Cli>Privacy: https:\u002F\u002Fwww.pinecone.io\u002Fprivacy\u002F\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All services are hosted on AWS (us-east-1). By activating this plugin and creating an account, you agree to Papaya Assist Terms and Privacy Policy:\u003Cbr \u002F>\nhttps:\u002F\u002Fweng.ca\u002Fterms\u003Cbr \u002F>\nhttps:\u002F\u002Fweng.ca\u002Fprivacy\u003C\u002Fp>\n","AI chatbot for WordPress — answers visitor questions from your own documents. RAG-powered knowledge base with PDF, DOCX, and TXT support.",573,"2026-05-22T15:11:00.000Z","6.9.5","5.8",[19,20,51,21,22],"faq-chatbot","https:\u002F\u002Fweng.ca\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fpapaya-assist.1.5.7.zip",{"slug":55,"name":56,"version":57,"author":58,"author_profile":59,"description":60,"short_description":61,"active_installs":62,"downloaded":63,"rating":64,"num_ratings":33,"last_updated":65,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":66,"homepage":69,"download_link":70,"security_score":71,"vuln_count":72,"unpatched_count":11,"last_vuln_date":73,"fetched_at":27},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.49","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Cp>🔥 \u003Cstrong>Limited-Time Offer — Agency Lifetime: $199\u003C\u002Fstrong> (was $699) · \u003Cstrong>Save 71%\u003C\u002Fstrong> · 100 sites, yours forever. 👉 \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=sg-lifetime-offer\" rel=\"nofollow ugc\">See the Offer\u003C\u002Fa>\u003C\u002Fstrong> — ends July 28, 2026.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",2000,64435,90,"2026-07-16T05:03:00.000Z",[19,20,67,21,68],"helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.49.zip",97,3,"2025-09-03 00:00:00",{"slug":75,"name":76,"version":77,"author":78,"author_profile":79,"description":80,"short_description":81,"active_installs":82,"downloaded":83,"rating":25,"num_ratings":84,"last_updated":85,"tested_up_to":14,"requires_at_least":86,"requires_php":16,"tags":87,"homepage":90,"download_link":91,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"zeno-chatbot-ai","Zeno – AI-Powered Chatbot","1.5.2","r_mizan","https:\u002F\u002Fprofiles.wordpress.org\u002Fr_mizan\u002F","\u003Cp>Zeno Chatbot: Revolutionize Your WordPress Site with AI-Powered Support\u003C\u002Fp>\n\u003Ch3>Key Features and Intelligent Learning\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Zeno Chatbot\u003C\u002Fstrong> is an advanced \u003Cstrong>AI-powered WordPress chatbot plugin\u003C\u002Fstrong>. This innovative tool empowers you to seamlessly integrate a fully customizable chatbot into your WordPress site, harnessing the power of cutting-edge \u003Cstrong>OpenAI (GPT-5 Mini and others)\u003C\u002Fstrong> or \u003Cstrong>Google Gemini\u003C\u002Fstrong> models for intelligent, human-like interactions.\u003Cbr \u002F>\nWhat sets \u003Cstrong>Zeno Chatbot\u003C\u002Fstrong> apart is its ability to learn directly from your \u003Cstrong>WordPress pages, posts, and uploaded resources\u003C\u002Fstrong>—including images and PDFs. This transforms your site’s content into a dynamic, interactive knowledge base, delivering precise, context-aware responses without any coding required.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>24\u002F7 Automated Customer Support\u003C\u002Fstrong>: Provide instant, round-the-clock assistance to keep your visitors engaged and satisfied.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>User-Friendly Setup\u003C\u002Fstrong>: Secure, intuitive installation from your WordPress dashboard—deploy in minutes, no technical expertise needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Monitoring & Analytics\u003C\u002Fstrong>: Track conversations, customer satisfaction, and emerging issues via a comprehensive dashboard.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Seamless Email Integration\u003C\u002Fstrong>: Convert chats into trackable email threads for effortless follow-up.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Ideal for Diverse Websites\u003C\u002Fh3>\n\u003Cp>Whether you’re running a blog, \u003Cstrong>SaaS tools\u003C\u002Fstrong>, or \u003Cstrong>eCommerce stores\u003C\u002Fstrong>, \u003Cstrong>Zeno Chatbot\u003C\u002Fstrong> excels at handling \u003Cstrong>FAQs\u003C\u002Fstrong>, offering real-time guidance, and streamlining user journeys. It reduces support workload, boosts engagement, and elevates your site’s overall user experience—all while maintaining your brand’s voice through super customizable widgets (colors, styles, and visualizations).\u003C\u002Fp>\n\u003Ch3>Why Choose Zeno Chatbot?\u003C\u002Fh3>\n\u003Cp>Built exclusively for the WordPress community, this free plugin (with premium features on the horizon) ensures fast, accurate, and friendly conversations that feel truly personalized. Say goodbye to generic bots and hello to a virtual assistant that anticipates needs and resolves queries on autopilot.\u003C\u002Fp>\n\u003Cp>[Discover Zeno Chatbot today] (https:\u002F\u002Fchatbotwp.ai) and unlock the future of effortless, AI-driven customer engagement!\u003C\u002Fp>\n\u003Ch3>🚀 Why Use Zeno Chatbot?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Reduce your support workload with \u003Cstrong>instant, 24\u002F7 AI assistance\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Train the chatbot using your \u003Cstrong>own WordPress content\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Fully \u003Cstrong>customizable widget\u003C\u002Fstrong> to match your site’s brand.\u003C\u002Fli>\n\u003Cli>Choose from \u003Cstrong>OpenAI GPT\u003C\u002Fstrong> or \u003Cstrong>Google Gemini\u003C\u002Fstrong> for response generation.\u003C\u002Fli>\n\u003Cli>Secure and easy setup directly from your WordPress dashboard.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Key Features of Zeno Chatbot\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI-Powered by Leading Models\u003C\u002Fstrong>\u003Cbr \u002F>\nPowered by \u003Cstrong>OpenAI (GPT-5 Mini and others)\u003C\u002Fstrong> or \u003Cstrong>Google Gemini\u003C\u002Fstrong> for smart, human-like conversations\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Trains Directly on Your Content\u003C\u002Fstrong>\u003Cbr \u002F>\nAutomatically learns from your \u003Cstrong>WordPress pages, posts, and uploaded resources\u003C\u002Fstrong> including images, and PDF files\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>100% No-Code Setup\u003C\u002Fstrong>\u003Cbr \u002F>\nEasy installation and configuration directly from your WordPress dashboard\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fully Customizable Chat Widget\u003C\u002Fstrong>\u003Cbr \u002F>\nMatch your brand with complete control over colors, styles, position, avatars, and welcome messages\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>24\u002F7 Automated Customer Support\u003C\u002Fstrong>\u003Cbr \u002F>\nInstant answers to FAQs, product questions, and visitor inquiries anytime\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Context-Aware & Accurate Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nUnderstands your site content deeply for relevant, on-brand replies\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Analytics Dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nMonitor conversations, track customer satisfaction, and identify common issues\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat-to-Email Integration\u003C\u002Fstrong>\u003Cbr \u002F>\nSeamlessly convert ongoing chats into trackable email threads for follow-up\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Perfect for Any WordPress Site\u003C\u002Fstrong>\u003Cbr \u002F>\nIdeal for blogs, \u003Cstrong>SaaS sites\u003C\u002Fstrong>, \u003Cstrong>eCommerce stores\u003C\u002Fstrong>, agencies, and membership sites\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Secure & Privacy-Focused\u003C\u002Fstrong>\u003Cbr \u002F>\nNo external third-party dependencies that compromise your data\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Free to Start\u003C\u002Fstrong>\u003Cbr \u002F>\nCore plugin is completely free, with premium features in development\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Rich Markdown Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nAI responses display with beautiful formatting including headers, lists, code blocks, and links for improved readability\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🧠 LLM Integration\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Choose your preferred AI provider: \u003Cstrong>OpenAI\u003C\u002Fstrong>, \u003Cstrong>Google Gemini\u003C\u002Fstrong>, or \u003Cstrong>Anthropic Claude (coming soon)\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Supports advanced models like \u003Cstrong>GPT-5 Mini\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Store and encrypt your API key securely.\u003C\u002Fli>\n\u003Cli>Adjust model selection for cost-performance balance.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>💬 Customizable Chat Widget\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Enable or disable floating widget visibility.\u003C\u002Fli>\n\u003Cli>Add custom \u003Cstrong>agent name, avatar, and chat design\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Personalize colors (header, send button, chat bubbles).\u003C\u002Fli>\n\u003Cli>Works seamlessly with any WordPress theme.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚙️ General & System Settings\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Define your chatbot’s \u003Cstrong>tone, behavior, and system prompts\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Customize fallback or error messages.\u003C\u002Fli>\n\u003Cli>Manage all settings through an elegant, modern UI.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📧 Email Notifications\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Configure outbound email settings for chat transcripts and alerts.\u003C\u002Fli>\n\u003Cli>Set \u003Cstrong>From Name\u003C\u002Fstrong>, \u003Cstrong>From Email\u003C\u002Fstrong>, and \u003Cstrong>Reply-To\u003C\u002Fstrong> fields.\u003C\u002Fli>\n\u003Cli>Compatible with WordPress mail and SMTP plugins.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📚 Knowledge Base Integration\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Train the chatbot with internal content (Pages, Posts).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Upload resources\u003C\u002Fstrong> – Add images and PDF files from your Media Library.\u003C\u002Fli>\n\u003Cli>Option to rebuild or clear your content index anytime.\u003C\u002Fli>\n\u003Cli>Enable \u003Cstrong>automatic updates\u003C\u002Fstrong> when content changes.\u003C\u002Fli>\n\u003Cli>Files up to 15MB supported with automatic format detection.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📊 Smart Dashboard & Analytics\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Monitor total conversations, response time, and user satisfaction.\u003C\u002Fli>\n\u003Cli>View chat performance analytics over the last 14 days.\u003C\u002Fli>\n\u003Cli>Quick insights to measure and improve engagement.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🧩 Built-in Help & Guide\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Learn setup and usage directly inside the plugin:\u003C\u002Fli>\n\u003Cli>Why Zeno Chatbot\u003C\u002Fli>\n\u003Cli>How to Use\u003C\u002Fli>\n\u003Cli>Setting up LLM & API Key\u003C\u002Fli>\n\u003Cli>Options at a Glance\u003C\u002Fli>\n\u003Cli>Credits\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Alternative to:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-MxChat-Which-WordPress-AI-Chatbot-Is-Right-for-You\" rel=\"nofollow ugc\">MXChat\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-AYS-ChatGPT-Assistant-Which-One-Should-You-Choose\" rel=\"nofollow ugc\">AYS ChatGPT Assistant\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-GeekyBot-Which-AI-Chatbot-Is-Better-for-Your-WordPress-Site\" rel=\"nofollow ugc\">Geekybot\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-Hyve-Lite-Which-WordPress-AI-Chatbot-Is-Right-for-You-in-2025\" rel=\"nofollow ugc\">Hyve\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-WPBot-Which-WordPress-AI-Chatbot-Should-You-Choose-in-2025\" rel=\"nofollow ugc\">WPBot\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Roadmap\u003C\u002Fh3>\n\u003Ch4>v1.5.0 – Enhanced Analytics & Insights\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Vector-based semantic search\u003C\u002Fli>\n\u003Cli>Sentiment and intent analysis\u003C\u002Fli>\n\u003Cli>Conversion tracking and popular topic dashboard\u003C\u002Fli>\n\u003Cli>Real-time analytics and report export (CSV, PDF)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>v1.6.0 – Multilingual Support & Localization\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Auto-detect and respond in the visitor’s language\u003C\u002Fli>\n\u003Cli>Support for 50+ languages including RTL (Right-to-Left)\u003C\u002Fli>\n\u003Cli>Custom translations for widget UI\u003C\u002Fli>\n\u003Cli>Language-specific AI model selection\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>v1.7.0 – Advanced Document Processing\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Content priority and relevance scoring\u003C\u002Fli>\n\u003Cli>TXT file support\u003C\u002Fli>\n\u003Cli>Automatic document summarization\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Troubleshooting\u003C\u002Fh3>\n\u003Cp>If your chatbot shows:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“I apologize, but I encountered an issue processing your request.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Please check the following:\u003Cbr \u002F>\n1. Ensure a valid \u003Cstrong>OpenAI API key\u003C\u002Fstrong> is entered.\u003Cbr \u002F>\n2. Verify your \u003Cstrong>Data Source\u003C\u002Fstrong> is indexed.\u003Cbr \u002F>\n3. Review \u003Cstrong>System Prompts\u003C\u002Fstrong> for formatting errors.\u003Cbr \u002F>\n4. Try rebuilding the index and saving settings again.\u003C\u002Fp>\n\u003Cp>If the issue persists, please contact our support team.\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the \u003Cstrong>GPL-2.0+\u003C\u002Fstrong> license.\u003Cbr \u002F>\nYou are free to modify, extend, and redistribute under the same terms.\u003C\u002Fp>\n","An AI-powered WordPress automation chatbot plugin that helps you automate support, engage visitors, and answer questions using OpenAI or Google Gemini",400,1393,4,"2026-06-17T20:41:00.000Z","5.9",[18,19,88,20,89],"chatbot","support-bot","https:\u002F\u002Fchatbotwp.ai\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzeno-chatbot-ai.1.5.2.zip",{"slug":93,"name":94,"version":95,"author":96,"author_profile":97,"description":98,"short_description":99,"active_installs":100,"downloaded":101,"rating":11,"num_ratings":11,"last_updated":102,"tested_up_to":103,"requires_at_least":104,"requires_php":16,"tags":105,"homepage":108,"download_link":109,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"gapify-ai-customer-communication","Gapify AI Customer Communication","1.0.4","gapify","https:\u002F\u002Fprofiles.wordpress.org\u002Fgapify\u002F","\u003Cp>\u003Cstrong>Gapify AI Customer Communication\u003C\u002Fstrong> connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.\u003C\u002Fp>\n\u003Ch4>🤖 AI-Powered Customer Support\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Botify\u003C\u002Fstrong>, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Increase Revenue\u003C\u002Fstrong>: AI provides personalized shopping advice and product recommendations\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reduce Costs\u003C\u002Fstrong>: Decrease dependency on human support agents with automated responses\u003C\u002Fli>\n\u003Cli>\u003Cstrong>24\u002F7 Availability\u003C\u002Fstrong>: Never miss a customer inquiry, even outside business hours\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Conversations\u003C\u002Fstrong>: Context-aware AI understands customer intent and provides relevant help\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🚀 Key Benefits\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Revenue Growth\u003C\u002Fstrong>: AI-driven shopping assistance converts more visitors to customers\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Cost Reduction\u003C\u002Fstrong>: Automated responses handle routine inquiries without human intervention\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Enhanced Experience\u003C\u002Fstrong>: Instant, intelligent responses improve customer satisfaction\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Scalable Support\u003C\u002Fstrong>: Handle unlimited conversations simultaneously\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚡ WordPress Integration Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>One-Click Setup\u003C\u002Fstrong>: Enter your Gapify website token and go live instantly\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart User Identification\u003C\u002Fstrong>: Automatically identify WordPress users for personalized service\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Display Rules\u003C\u002Fstrong>: Control exactly when and where the AI assistant appears\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-language Support\u003C\u002Fstrong>: Serve customers in their preferred language\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Role-Based Control\u003C\u002Fstrong>: Customize chat availability based on user roles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Optimized\u003C\u002Fstrong>: Perfect experience across all devices\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🎯 Perfect For\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>E-commerce Stores\u003C\u002Fstrong>: AI shopping assistant increases sales and reduces cart abandonment\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SaaS Businesses\u003C\u002Fstrong>: Automated onboarding and feature guidance\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Service Providers\u003C\u002Fstrong>: Instant quote generation and appointment scheduling\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Educational Platforms\u003C\u002Fstrong>: AI tutoring and course support\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Any Business\u003C\u002Fstrong>: Looking to scale customer support without increasing costs\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Advanced Configuration\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Position Control\u003C\u002Fstrong>: Left or right side positioning\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Theme Integration\u003C\u002Fstrong>: Light, dark, or auto theme detection\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Widget Styling\u003C\u002Fstrong>: Standard or flat design options\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Message Bubble\u003C\u002Fstrong>: Show\u002Fhide message notifications\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Popout Button\u003C\u002Fstrong>: Optional popout functionality\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Base Domain\u003C\u002Fstrong>: Cookie domain configuration for multi-domain setups\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>User Identification\u003C\u002Fh4>\n\u003Cp>Automatically pass WordPress user information to your Gapify dashboard:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>User ID or email as identifier\u003C\u002Fli>\n\u003Cli>Display name and avatar\u003C\u002Fli>\n\u003Cli>Email address\u003C\u002Fli>\n\u003Cli>Phone number (from user meta)\u003C\u002Fli>\n\u003Cli>Custom user data\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Display Rules\u003C\u002Fh4>\n\u003Cp>Fine-tune when your chat widget appears:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Role-Based Hiding\u003C\u002Fstrong>: Hide from administrators, editors, or any user role\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Post Type Exclusion\u003C\u002Fstrong>: Exclude from products, pages, or custom post types  \u003C\u002Fli>\n\u003Cli>\u003Cstrong>URL Pattern Matching\u003C\u002Fstrong>: Use wildcards to exclude specific URLs\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Guest User Control\u003C\u002Fstrong>: Special handling for non-logged-in users\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Developer Friendly\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Clean, well-documented code\u003C\u002Fli>\n\u003Cli>WordPress coding standards compliant\u003C\u002Fli>\n\u003Cli>Extensive hooks and filters\u003C\u002Fli>\n\u003Cli>Comprehensive test suite\u003C\u002Fli>\n\u003Cli>SOLID principles architecture\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>User ID or email (as configured)\u003C\u002Fli>\n\u003Cli>Display name (if enabled)\u003C\u002Fli>\n\u003Cli>Email address (if enabled) \u003C\u002Fli>\n\u003Cli>Avatar URL (if enabled)\u003C\u002Fli>\n\u003Cli>Phone number (if enabled and available)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>This data is only sent when:\u003Cbr \u002F>\n1. User identification is explicitly enabled in settings\u003Cbr \u002F>\n2. A user is logged into WordPress\u003Cbr \u002F>\n3. The chat widget is displayed\u003C\u002Fp>\n\u003Cp>No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>For support, feature requests, or bug reports:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Visit the \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Fgapify-live-chat\u002F\" rel=\"ugc\">WordPress.org support forum\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Contact Gapify support through your dashboard\u003C\u002Fli>\n\u003Cli>Check our \u003Ca href=\"https:\u002F\u002Fdocs.gapify.ai\u002F\" rel=\"nofollow ugc\">documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the GNU General Public License v2 or later.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Open Source Distribution:\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Commercial Use:\u003C\u002Fstrong>\u003Cbr \u002F>\nWhile this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact \u003Ca href=\"https:\u002F\u002Fgapify.ai\" rel=\"nofollow ugc\">gapify.ai\u003C\u002Fa> for commercial licensing inquiries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Third-Party Service:\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at \u003Ca href=\"https:\u002F\u002Fgapify.ai\u002Fterms\" rel=\"nofollow ugc\">gapify.ai\u002Fterms\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>About Gapify\u003C\u002Fh3>\n\u003Cp>Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.\u003C\u002Fp>\n\u003Cp>Learn more at \u003Ca href=\"https:\u002F\u002Fgapify.ai\u002F\" rel=\"nofollow ugc\">gapify.ai\u003C\u002Fa>\u003C\u002Fp>\n","AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24\u002F7 customer service with Gapify's intelligent chatbot.",40,506,"2025-09-15T16:13:00.000Z","6.8.6","5.0",[18,19,106,20,107],"automation","live-chat","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fgapify-ai-customer-communication\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fgapify-ai-customer-communication.1.0.4.zip",{"slug":111,"name":112,"version":113,"author":114,"author_profile":115,"description":116,"short_description":117,"active_installs":34,"downloaded":118,"rating":11,"num_ratings":11,"last_updated":119,"tested_up_to":14,"requires_at_least":15,"requires_php":120,"tags":121,"homepage":124,"download_link":125,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"ago-ai-chatbot","aGo AI Chatbot, AI Chat Widget with Knowledge Base","1.3.1","Ago lab","https:\u002F\u002Fprofiles.wordpress.org\u002Fagolab\u002F","\u003Cp>\u003Cstrong>aGo AI Chatbot\u003C\u002Fstrong> is a free AI chat widget for WordPress. Add a floating chatbot to any site in minutes. Upload your own knowledge files (PDF, TXT, CSV, Markdown, JSON) and the AI answers visitor questions using that content, in their language, around the clock.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>This plugin is free and fully functional.\u003C\u002Fstrong> No chat caps, no file limits, no signup, no upsell modals. You use your own Google Gemini API key (Google offers a generous free tier). The plugin never contacts any aGo server.\u003C\u002Fp>\n\u003Ch4>Why aGo AI Chatbot?\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Your content, your answers.\u003C\u002Fstrong> The bot grounds its responses on the documents \u003Cem>you\u003C\u002Fem> upload. No hallucinations from random training data.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Free, not freemium.\u003C\u002Fstrong> The plugin is 100% functional out of the box. There is no usage cap to pressure you into a paid version.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Privacy-first.\u003C\u002Fstrong> Visitor messages go to Google under \u003Cem>your\u003C\u002Fem> API key. The plugin does not store conversations, does not phone home, does not track anyone.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lightweight.\u003C\u002Fstrong> ~30 KB widget JS. No CDN dependencies. Works on any theme.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual.\u003C\u002Fstrong> The AI replies in the language the visitor writes. Admin UI in English, Spanish, Portuguese (Brazilian).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Core features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>AI chat widget\u003C\u002Fstrong> in any page (configurable position: left\u002Fright, vertical offset to avoid clashing with floating buttons).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge base from your own files\u003C\u002Fstrong>, PDF, TXT, CSV, Markdown, JSON. \u003Cstrong>Unlimited\u003C\u002Fstrong> uploads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Configurable bot identity\u003C\u002Fstrong>, name, welcome message, tone (friendly \u002F professional \u002F casual \u002F formal), response style, avatar.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>System prompt\u003C\u002Fstrong> for fine-grained instructions (industry, audience, rules).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Google Gemini File Search Store\u003C\u002Fstrong> under the hood, documents are indexed once, only the relevant fragments are sent to the model, keeping your API cost low.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Anti-abuse rate limit\u003C\u002Fstrong> per IP (default 60 messages\u002Fminute, configurable) to protect your Gemini quota from automated flooding.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Works with every page builder\u003C\u002Fstrong>: Elementor, Divi, Bricks, Gutenberg, classic, the widget is rendered via \u003Ccode>wp_footer\u003C\u002Fcode> regardless of the theme.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Use cases\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Customer support assistant trained on your help articles.\u003C\u002Fli>\n\u003Cli>Product Q&A bot trained on your product datasheets.\u003C\u002Fli>\n\u003Cli>Documentation assistant that searches your manuals.\u003C\u002Fli>\n\u003Cli>Knowledge worker assistant that knows your company’s internal handbook.\u003C\u002Fli>\n\u003Cli>Real estate assistant that knows your listings.\u003C\u002Fli>\n\u003Cli>Restaurant assistant that knows your menu and hours.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Requirements\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>A free Google Gemini API key from Google AI Studio (https:\u002F\u002Faistudio.google.com\u002Fapp\u002Fapikey). You manage and pay (or use the free tier) directly with Google.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Powered by\u003C\u002Fh4>\n\u003Cp>This plugin uses the Google Gemini API (“Gemini” is a trademark of Google LLC). aGo Lab is not affiliated with Google.\u003C\u002Fp>\n\u003Ch4>Pro companion (optional, not on WordPress.org)\u003C\u002Fh4>\n\u003Cp>A separate paid companion plugin (distributed only from store.ago.cl) adds features that this free plugin does NOT include: conversation history, lead capture forms, multi-provider failover (OpenAI\u002FAnthropic\u002FGroq\u002FCohere), analytics dashboard, voice input\u002Foutput, handoff to human (Email\u002FSlack\u002FTelegram), WooCommerce product knowledge, white-label. The free plugin works fully on its own; the Pro is purely additive.\u003C\u002Fp>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin relies on \u003Cstrong>Google Gemini\u003C\u002Fstrong>, an external service operated by Google. It is used to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Generate chat responses from your knowledge files and visitor messages.\u003C\u002Fli>\n\u003Cli>Upload, store and index your knowledge files in a Gemini “File Search Store” so the model can answer with your content.\u003C\u002Fli>\n\u003Cli>List the Gemini models available to your API key.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>What is sent\u003C\u002Fstrong>: every visitor message and conversation history (while the chat is open), your knowledge files, your Gemini API key in the request headers. No data is sent without an explicit administrator action (uploading a file, configuring the API key) or a visitor interacting with the chat widget you have enabled.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Service endpoint base\u003C\u002Fstrong>: https:\u002F\u002Fgenerativelanguage.googleapis.com\u002F\u003C\u002Fp>\n\u003Cp>This service is provided by Google. By using this plugin you accept Google’s terms and privacy policy:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Google Gemini API terms: https:\u002F\u002Fai.google.dev\u002Fgemini-api\u002Fterms\u003C\u002Fli>\n\u003Cli>Google privacy policy: https:\u002F\u002Fpolicies.google.com\u002Fprivacy\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The plugin does not contact any other remote service. No data is sent to aGo Lab.\u003C\u002Fp>\n","Free AI chat widget for WordPress powered by Google Gemini. 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