[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fh2qvhjJKOg-54QmyLW83W1q6y3Tb8l_pmU8ZsirmhS8":3,"$fm7XZnhTmJqV-7Qsz7_2kAJ8cj39BMH1_hCD83eI6C_k":458,"$ffhPPkgUiFf6s90xbh4JpGusy6CB0C7KAsr7qRnzQSMM":462},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":35,"analysis":139,"fingerprints":416},"autochat","AutoChat","2.0.0","apikx","https:\u002F\u002Fprofiles.wordpress.org\u002Fapikx\u002F","\u003Cp>AutoChat adds an AI-powered chat assistant to WordPress with a local knowledge base, optional Pinecone sync, analytics, and a customizable frontend widget.\u003C\u002Fp>\n\u003Cp>The plugin is designed to work without Pinecone. Internal content, external sources, uploaded resources, and manual knowledge-base entries are indexed locally first. If Pinecone is enabled and synced, AutoChat can use Pinecone retrieval as an additional source instead of becoming dependent on it.\u003C\u002Fp>\n\u003Cp>Use AutoChat to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>answer common visitor questions automatically\u003C\u002Fli>\n\u003Cli>build a chat knowledge base from multiple data sources\u003C\u002Fli>\n\u003Cli>keep a local retrieval path active even when Pinecone is disabled\u003C\u002Fli>\n\u003Cli>review conversation volume and estimated token usage in the dashboard\u003C\u002Fli>\n\u003Cli>configure assistant language and widget presentation from wp-admin\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Local-first knowledge retrieval from internal content, external sources, resources, and manual knowledge-base entries\u003C\u002Fli>\n\u003Cli>Optional Pinecone sync and retrieval fallback\u003C\u002Fli>\n\u003Cli>React-based admin dashboard\u003C\u002Fli>\n\u003Cli>Frontend floating chat widget\u003C\u002Fli>\n\u003Cli>Saved replies for common prompts\u003C\u002Fli>\n\u003Cli>Conversation analytics and estimated token usage\u003C\u002Fli>\n\u003Cli>Language selection for assistant replies\u003C\u002Fli>\n\u003Cli>REST API powered architecture for admin and frontend flows\u003C\u002Fli>\n\u003C\u002Ful>\n","AutoChat adds an AI-powered chat assistant to WordPress with a local knowledge base, optional Pinecone sync, analytics, and a customizable frontend wi …",0,1289,"2026-06-06T05:00:00.000Z","6.8.6","4.8","7.4",[18,19,20,21,22],"ai-chatbot","chatbot","knowledge-base","live-chat","support","https:\u002F\u002Fwebtoptemplate.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fautochat.2.0.0.zip",100,null,"2026-07-22T17:31:50.256Z","no_bundle",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},1,30,94,"2026-08-29T11:21:13.195Z",[36,60,84,106,124],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":46,"num_ratings":47,"last_updated":48,"tested_up_to":49,"requires_at_least":50,"requires_php":16,"tags":51,"homepage":55,"download_link":56,"security_score":57,"vuln_count":58,"unpatched_count":11,"last_vuln_date":59,"fetched_at":27},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.49","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Cp>🔥 \u003Cstrong>Limited-Time Offer — Agency Lifetime: $199\u003C\u002Fstrong> (was $699) · \u003Cstrong>Save 71%\u003C\u002Fstrong> · 100 sites, yours forever. 👉 \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=sg-lifetime-offer\" rel=\"nofollow ugc\">See the Offer\u003C\u002Fa>\u003C\u002Fstrong> — ends July 28, 2026.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",2000,64435,90,10,"2026-07-16T05:03:00.000Z","7.0.2","6.0",[18,52,53,20,54],"customer-support","helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.49.zip",97,3,"2025-09-03 00:00:00",{"slug":61,"name":62,"version":63,"author":64,"author_profile":65,"description":66,"short_description":67,"active_installs":68,"downloaded":69,"rating":70,"num_ratings":71,"last_updated":72,"tested_up_to":73,"requires_at_least":74,"requires_php":75,"tags":76,"homepage":81,"download_link":82,"security_score":25,"vuln_count":31,"unpatched_count":11,"last_vuln_date":83,"fetched_at":27},"userlike","Lime Connect (formerly Userlike) – WordPress Live Chat plugin","2.9","Lime Connect","https:\u002F\u002Fprofiles.wordpress.org\u002Fuserlike\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fconnect.lime-technologies.com\u002Fen\u002F\" rel=\"nofollow ugc\">Lime Connect (formerly Userlike)\u003C\u002Fa> is Germany’s leading AI agent platform for customer communication, combining autonomous AI agents, a centralized message center, and integrated WhatsApp marketing in one solution. It offers a live chat plugin for WordPress that enables businesses to connect with customers through website chat and their preferred communication channels, including WhatsApp, Facebook, Instagram, Telegram, Email, Threema, and SMS.\u003C\u002Fp>\n\u003Cp>The plugin is free, easy to implement, and allows you to start engaging with website visitors within minutes.\u003C\u002Fp>\n\u003Ch4>AI-powered customer communication\u003C\u002Fh4>\n\u003Cp>Lime Connect helps companies manage customer communication across the entire customer journey. All customer conversations from website chat, WhatsApp, Instagram, Facebook, Telegram, Email, Threema, and SMS are brought together in a centralized message center, ensuring seamless, context-rich interactions across every channel.\u003C\u002Fp>\n\u003Cp>At the core of the platform is Connect AI, Lime Connect’s AI suite for autonomous customer communication.\u003C\u002Fp>\n\u003Cp>Connect AI combines autonomous AI agents, an intelligent AI copilot for service teams, and powerful agentic actions. AI agents can independently resolve recurring inquiries and execute complete service workflows, while human agents can step in and take over conversations at any time when personal expertise or individual support is needed.\u003C\u002Fp>\n\u003Cp>At the same time, Copilot, an AI-powered customer service assistant, helps employees work faster and more efficiently by summarizing contexts, suggesting answers, and providing relevant information.\u003C\u002Fp>\n\u003Cp>To automate processes, you can use our visual no-code Workflow Builder, that lets you design structured end-to-end processes by defining triggers, conditions, and actions via drag and drop. From routing and escalations to cross-system updates and proactive notifications, Workflows ensure that every step runs reliably and transparently in the background.\u003C\u002Fp>\n\u003Cp>You can also connect external chatbot providers to Lime Connect via the chatbot API.\u003C\u002Fp>\n\u003Cp>In addition to customer service, Lime Connect includes integrated WhatsApp marketing capabilities. Businesses can send targeted newsletters, personalized offers, and important updates directly through WhatsApp, enabling them to increase customer engagement, strengthen loyalty, and drive conversions through one of the world’s most popular messaging channels.\u003C\u002Fp>\n\u003Ch4>Why Lime Connect?\u003C\u002Fh4>\n\u003Cp>Lime Connect is the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany.\u003C\u002Fp>\n\u003Cp>Lime Connect is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Lime Connect.\u003C\u002Fp>\n\u003Cp>Lime Connect is a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Message Center as central hub for all your customer chats from different channels\u003C\u002Fli>\n\u003Cli>Website Messenger that can be fully customized to your web design\u003C\u002Fli>\n\u003Cli>Canned messages (chat macros) for common questions and scenarios to increase service efficiency\u003C\u002Fli>\n\u003Cli>Connect AI combines autonomous AI agents, an intelligent co-pilot, and powerful agentic actions into a central AI platform that automates customer service, executes workflows, and seamlessly connects systems\u003C\u002Fli>\n\u003Cli>WhatsApp marketing tool for sending targeted newsletters, offers, and updates to increase customer loyalty\u003C\u002Fli>\n\u003Cli>Integrations with messaging apps such as WhatsApp, Facebook Messenger, Instagram, Telegram, Email, Threema and SMS\u003C\u002Fli>\n\u003Cli>Share and receive various types of media, like images, videos, files and voice messages\u003C\u002Fli>\n\u003Cli>Intelligent routing to connect customers directly to the right contact or operator they have chatted with before\u003C\u002Fli>\n\u003Cli>Live translation to chat seamlessly with international customers\u003C\u002Fli>\n\u003Cli>Browser-based audio and video calls including screen sharing for complex inquiries or product demonstrations\u003C\u002Fli>\n\u003Cli>Chatbot API to connect existing chatbots to Lime Connect\u003C\u002Fli>\n\u003Cli>Analytics to measure live chat performance and service quality\u003C\u002Fli>\n\u003Cli>Server and hosting in Germany\u003C\u002Fli>\n\u003Cli>GDPR-compliant, including dedicated data privacy features\u003C\u002Fli>\n\u003Cli>Integrations with business tools like Pipedrive and Slack, Mailchimp and more\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Pricing\u003C\u002Fh4>\n\u003Cp>The Lime Connect chat plugin for WordPress is free. When you sign up, you can test our premium features for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Lime Connect’s Website Messenger and all core features for customer communication on your website.\u003Cbr \u002F>\nPaid plans start at 87 € per month with the Pro plan, which gives you three chat agent seats, up to ten WhatsApp numbers, five chatbots and access to messaging apps such as WhatsApp for professional chat support in a team. For larger teams, the Enterprise plan is available on request with five seats, up to twenty WhatsApp numbers and ten chatbots.\u003C\u002Fp>\n\u003Ch4>Case studies\u003C\u002Fh4>\n\u003Cp>Learn more about how \u003Ca href=\"https:\u002F\u002Fconnect.lime-technologies.com\u002Fen\u002Fblog\u002Fhermes-conversational-commerce-en\u002F\" rel=\"nofollow ugc\">Hermes\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fconnect.lime-technologies.com\u002Fen\u002Fblog\u002Fwhatsapp-case-study-toyota\u002F\" rel=\"nofollow ugc\">Toyota\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1\" rel=\"nofollow ugc\">Titus\u003C\u002Fa> are working with Lime Connect to generate more leads, reduce service costs and build long-term customer relationships.\u003C\u002Fp>\n","Free live chat plugin to chat with the visitors of your website. Integrate a beautiful and fully customizable chat box. Hosted in Europe.",900,42147,80,4,"2026-06-26T10:57:00.000Z","7.0.0","3.3","",[77,78,79,21,80],"ai-agents","ai-chatbots","ai-support","messaging","https:\u002F\u002Fconnect.lime-technologies.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fuserlike.2.9.zip","2023-03-21 00:00:00",{"slug":85,"name":86,"version":87,"author":88,"author_profile":89,"description":90,"short_description":91,"active_installs":92,"downloaded":93,"rating":94,"num_ratings":95,"last_updated":96,"tested_up_to":14,"requires_at_least":97,"requires_php":98,"tags":99,"homepage":102,"download_link":103,"security_score":104,"vuln_count":31,"unpatched_count":31,"last_vuln_date":105,"fetched_at":27},"live-chat-support-by-social-intents","Social Intents – Live Chat","1.6.19","socialintents","https:\u002F\u002Fprofiles.wordpress.org\u002Fsocialintents\u002F","\u003Cp>\u003Cstrong>Boost customer engagement and reduce support costs\u003C\u002Fstrong> with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMxrptyVPV2Q?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.\u003C\u002Fp>\n\u003Cp>With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24\u002F7 customer service—all from inside your favorite workplace tools.\u003C\u002Fp>\n\u003Cp>✨ \u003Cstrong>Key Benefits\u003C\u002Fstrong>\u003Cbr \u002F>\n– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini\u003Cbr \u002F>\n– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom\u003Cbr \u002F>\n– Train your chatbot on your content instantly (URLs, docs, knowledge base)\u003Cbr \u002F>\n– Increase conversions with proactive chat and custom triggers\u003Cbr \u002F>\n– No coding required – setup takes less than 1 minute\u003Cbr \u002F>\n– GDPR-compliant, secure, and scalable\u003C\u002Fp>\n\u003Cp>Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.\u003C\u002Fp>\n\u003Cp>Try it FREE at \u003Ca href=\"https:\u002F\u002Fwww.socialintents.com\" rel=\"nofollow ugc\">socialintents.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>AI Chatbot with ChatGPT, Claude, and Gemini integrations\u003C\u002Fli>\n\u003Cli>Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex\u003C\u002Fli>\n\u003Cli>Train chatbot using your website or knowledge base\u003C\u002Fli>\n\u003Cli>Fully customizable chat widget (colors, text, branding)\u003C\u002Fli>\n\u003Cli>Offline and online support modes\u003C\u002Fli>\n\u003Cli>Multi-language support\u003C\u002Fli>\n\u003Cli>Unlimited agents on all plans\u003C\u002Fli>\n\u003Cli>Unlimited monthly chat sessions\u003C\u002Fli>\n\u003Cli>Configurable pre-sales and contact forms\u003C\u002Fli>\n\u003Cli>Mobile and desktop push notifications\u003C\u002Fli>\n\u003Cli>Custom schedules and working hours\u003C\u002Fli>\n\u003Cli>Custom CSS support\u003C\u002Fli>\n\u003Cli>Secure and fast – no extra server load\u003C\u002Fli>\n\u003Cli>Works with WordPress caching plugins\u003C\u002Fli>\n\u003Cli>14-day free trial included – no credit card required\u003C\u002Fli>\n\u003C\u002Ful>\n","AI Chatbot & Live Chat plugin for WordPress. Chat with visitors using ChatGPT, Claude, Gemini, Slack, Teams, and Google Chat.",400,67584,66,7,"2025-06-03T21:18:00.000Z","3.6","7.2",[18,100,52,21,101],"chatgpt","slack","https:\u002F\u002Fwww.socialintents.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flive-chat-support-by-social-intents.1.6.19.zip",71,"2025-04-04 00:00:00",{"slug":107,"name":108,"version":109,"author":110,"author_profile":111,"description":112,"short_description":113,"active_installs":114,"downloaded":115,"rating":33,"num_ratings":58,"last_updated":116,"tested_up_to":117,"requires_at_least":118,"requires_php":119,"tags":120,"homepage":122,"download_link":123,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"ilachat","ILACHAT – AI Chatbot & Live Chat","1.3.1","Ilachat","https:\u002F\u002Fprofiles.wordpress.org\u002Filachat\u002F","\u003Cp>ILACHAT is a powerful AI chatbot and live chat plugin for WordPress and WooCommerce. It provides 24\u002F7 automated support, increases sales with product recommendations, tracks WooCommerce orders in real time, and captures leads directly from your website.\u003C\u002Fp>\n\u003Cp>With ILACHAT, you deliver personalized conversations around the clock, improving response times and boosting customer satisfaction. By leveraging real-time customer and order data, the chatbot delivers accurate, timely, and context-aware answers. This combination streamlines your support operations, increases engagement, builds loyalty, and drives conversions.\u003C\u002Fp>\n\u003Cp>Store-focused chatbots act as virtual sales consultants, guiding shoppers through product selections, offering personalized recommendations, assisting with order tracking, and strengthening customer retention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Benefits of ILACHAT:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Provide 24\u002F7 customer support without the need for additional staff.\u003C\u002Fli>\n\u003Cli>Engage users instantly with personalized, context-aware conversations.\u003C\u002Fli>\n\u003Cli>Drive sales by guiding users through the purchasing journey with tailored product suggestions.\u003C\u002Fli>\n\u003Cli>Reduce operational costs through efficient automation.\u003C\u002Fli>\n\u003Cli>Improve response accuracy with real-time WooCommerce data integration.\u003C\u002Fli>\n\u003Cli>Capture leads directly through the chat widget to grow your customer base.\u003C\u002Fli>\n\u003Cli>Enable seamless handoff to human operators when needed.\u003C\u002Fli>\n\u003Cli>Support multiple languages for global audiences.\u003C\u002Fli>\n\u003Cli>Customize chatbot interactions to align with your brand and customer needs.\u003C\u002Fli>\n\u003Cli>Gain actionable insights with interaction analytics to optimize performance.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Need more customization or tailored integrations? Contact us at \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fcontact\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fcontact\u002F\u003C\u002Fa>, our team can guide and implement advanced solutions for you.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI-powered chatbot delivering 24\u002F7 automated support.\u003C\u002Fli>\n\u003Cli>Live chat functionality to engage visitors and boost conversions.\u003C\u002Fli>\n\u003Cli>Automatic synchronization of posts, pages, and custom post types with the ILACHAT knowledge base, ensuring up-to-date content without impacting site speed.\u003C\u002Fli>\n\u003Cli>Auto-inserted chat widget on your website with no coding required.\u003C\u002Fli>\n\u003Cli>Fully multilingual support: accepts all input languages and responds in your preferred business language.\u003C\u002Fli>\n\u003Cli>Customizable widget design, including colors and styles to match your branding.\u003C\u002Fli>\n\u003Cli>Lead capture capabilities: collect user details (name, email, phone) directly from the widget.\u003C\u002Fli>\n\u003Cli>Human operator support: manually respond to conversations from the ILACHAT panel when needed.\u003C\u002Fli>\n\u003Cli>Rich media messaging: send and receive images, voice notes, and emojis through the widget.\u003C\u002Fli>\n\u003Cli>Interaction analytics providing valuable insights for continuous optimization.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>For WooCommerce-specific features, see the dedicated section below.\u003C\u002Fp>\n\u003Ch3>WooCommerce Integration\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Automatically synchronize WooCommerce products with ILACHAT for enhanced sales guidance and personalized product recommendations.\u003C\u002Fli>\n\u003Cli>Provide real-time order tracking with instant access to WooCommerce order data, customizable authentication methods (email, phone, or both), and full control over shared information.\u003C\u002Fli>\n\u003Cli>Add special chatbot notes on each order, allowing businesses to include custom data for bot usage and reference.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Explore all features and view pricing at \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fpricing\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fpricing\u002F\u003C\u002Fa>.\u003Cbr \u002F>\nFor documentation and updates, visit the \u003Ca href=\"https:\u002F\u002Fila.chat\" rel=\"nofollow ugc\">ILACHAT official site\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin relies on the ILACHAT cloud service (main site \u003Ccode>https:\u002F\u002Fila.chat\u003C\u002Fcode> and API at \u003Ccode>https:\u002F\u002Fapp.ila.chat\u003C\u002Fcode>) to operate the chatbot, live chat, and data syncing. Service terms: \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fterms-of-use\u002F\u003C\u002Fa>. Privacy policy: \u003Ca href=\"https:\u002F\u002Fila.chat\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fila.chat\u002Fprivacy-policy\u002F\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Account connection and widget: When you connect the plugin, your site URL and the ILACHAT token are sent to validate the account. The chat widget script is loaded from ila.chat and app.ila.chat, and chat messages plus any files or text entered in the widget are sent to ILACHAT to generate replies.\u003C\u002Fli>\n\u003Cli>Content sync: When enabled, posts, pages, and custom post types send their title, author display name, featured image URL, permalink, excerpt, categories\u002Ftags, and cleaned body text to ILACHAT whenever content is created or updated. Deleting content sends a delete flag so it is removed from your ILACHAT knowledge base.\u003C\u002Fli>\n\u003Cli>WooCommerce products (optional): If enabled, product data (name, short\u002Flong description, category names, attributes, price with currency, availability, image URLs, variations, and priority) is sent to ILACHAT to power product recommendations. Out-of-stock items are only synced if you enable that option.\u003C\u002Fli>\n\u003Cli>WooCommerce order tracking (optional): If enabled, the plugin shares a secret link with ILACHAT so it can call back to your site for order details when a user asks. Returned data can include order totals\u002Fstatus, billing\u002Fshipping contact details, items, customer-visible notes, and any special notes you add, limited by the settings you choose (you can require phone\u002Femail checks).\u003C\u002Fli>\n\u003Cli>Lead collection (optional): If enabled, the widget pre-fills the logged-in user’s name, email, and phone so they are sent to ILACHAT together with the conversation.\u003C\u002Fli>\n\u003Cli>Control and disconnection: You can disable lead collection, product\u002Fcategory sync, and order tracking from the settings pages, hide the widget entirely, or disconnect the plugin. Disconnecting removes the stored token and stops further calls from the plugin to ILACHAT.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the GNU General Public License v3.\u003Cbr \u002F>\nFor more details, visit \u003Ca href=\"https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-3.0.html\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-3.0.html\u003C\u002Fa>.\u003C\u002Fp>\n","AI-powered chatbot and live chat for WordPress & WooCommerce. Boost support, sales, and lead capture with real-time data.",200,3524,"2026-04-25T15:35:00.000Z","6.9.5","6.2","7.4.0",[18,19,52,21,121],"woocommerce","https:\u002F\u002Fila.chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Filachat.1.3.1.zip",{"slug":125,"name":126,"version":127,"author":128,"author_profile":129,"description":130,"short_description":131,"active_installs":114,"downloaded":132,"rating":25,"num_ratings":133,"last_updated":134,"tested_up_to":49,"requires_at_least":135,"requires_php":16,"tags":136,"homepage":75,"download_link":138,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"n8n-chatbot","Chatics – AI Chatbot Widget for WordPress (n8n Powered)","1.0.3","Apselo","https:\u002F\u002Fprofiles.wordpress.org\u002Fapselo\u002F","\u003Cp>\u003Cstrong>Chatics is a free WordPress plugin that adds a customizable AI chatbot widget to your website and connects it to your  n8n  workflows through a public webhook.\u003C\u002Fstrong> With Chatics you can launch an AI-powered chat assistant, customer support bot, or lead-capture widget in minutes without writing a single line of code.\u003C\u002Fp>\n\u003Cp>The chat widget floats on every page and talks directly to the conversational logic you build in n8n, so you stay in full control of your AI agent, data, and integrations.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.apselo.com\u002Fchatics\u002F\" rel=\"nofollow ugc\">View the Chatics homepage »\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.apselo.com\u002Fsupport\u002F\" rel=\"nofollow ugc\">Get support »\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>What can you build with Chatics?\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>AI customer support chat\u003C\u002Fstrong>: answer questions 24\u002F7 using OpenAI\u002FGPT agents via n8n\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lead capture & CRM bots\u003C\u002Fstrong>: push leads to FluentCRM, Pabbly, HubSpot, or Google Sheets\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Booking & appointment assistants\u003C\u002Fstrong>: let AI handle scheduling\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automation-driven assistants\u003C\u002Fstrong>: trigger emails, webhooks, and external APIs from chat\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Workflow orchestration\u003C\u002Fstrong>: connect chat to any tool n8n supports\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Why choose Chatics?\u003C\u002Fh4>\n\u003Cp>Most chatbot plugins lock you into one AI provider or a paid SaaS backend. Chatics is different: it is a lightweight, open bridge between WordPress and \u003Cstrong>your own n8n workflow\u003C\u002Fstrong>, so you decide which AI model runs, where your data goes, and how the conversation behaves. It is free, translation-ready, and built to stay out of your way.\u003C\u002Fp>\n\u003Cp>✨ \u003Cstrong>Key Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Embed any \u003Cstrong>public n8n webhook\u003C\u002Fstrong> into your site\u003C\u002Fli>\n\u003Cli>Upload a custom \u003Cstrong>SVG or PNG\u003C\u002Fstrong> chat icon\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>button position\u003C\u002Fstrong> (left or right)\u003C\u002Fli>\n\u003Cli>Set your own \u003Cstrong>chat title\u003C\u002Fstrong> and \u003Cstrong>widget color\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Adjust the \u003Cstrong>zoom level\u003C\u002Fstrong> of the chat iframe\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Full-screen mode\u003C\u002Fstrong> for an immersive chat experience\u003C\u002Fli>\n\u003Cli>Show or hide the \u003Cstrong>chat header\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Use the \u003Cstrong>WordPress media uploader\u003C\u002Fstrong> for icon selection\u003C\u002Fli>\n\u003Cli>Default fallback icon included\u003C\u002Fli>\n\u003Cli>Display the chatbot only on selected \u003Cstrong>days and working hours\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Clean, fast, and easy to configure\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Translation-ready\u003C\u002Fstrong> (.pot file included)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>How to Get Your n8n Chat URL\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Set up a workflow in n8n using the \u003Cstrong>Chat Trigger\u003C\u002Fstrong> node.\u003C\u002Fli>\n\u003Cli>Connect it to an AI agent or OpenAI\u002FGPT node.\u003C\u002Fli>\n\u003Cli>Enable \u003Cstrong>“Make Chat Publicly Available”\u003C\u002Fstrong> in the trigger node.\u003C\u002Fli>\n\u003Cli>Set the mode to \u003Cstrong>“Hosted Chat”\u003C\u002Fstrong> (recommended).\u003C\u002Fli>\n\u003Cli>Copy the Webhook URL and paste it into the plugin settings.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Links\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.apselo.com\u002Fchatics\u002F\" rel=\"nofollow ugc\">Plugin Homepage\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.apselo.com\u002Fsupport\u002F\" rel=\"nofollow ugc\">Support\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Add a customizable AI chatbot widget to WordPress that connects to any n8n webhook. Build AI support, lead capture, and automation chat with no 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