[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fc9htO_UqFscTyviD_4wkE4y4zngPgmtBJUqC_FdCkh8":3,"$f-OjFB0DPMVjmIb56jVG_IsPQp60MKuHkkX3Xxv4TdAs":250,"$f_07xOSz0pX5uKAOtUKnzbbYnXWFB75cStSX66xZ_5PQ":255},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":35,"analysis":133,"fingerprints":229},"aspired-chatbot","Aspired Chatbot","1.0.2","aspiredwebsites","https:\u002F\u002Fprofiles.wordpress.org\u002Faspiredwebsites\u002F","\u003Cp>Aspired Chatbot helps site owners answer common questions using only approved business information.\u003C\u002Fp>\n\u003Cp>The plugin is built for sites that want a controlled chatbot experience instead of a general-purpose AI assistant. You decide what information is allowed into the knowledge base, and the chatbot uses that approved content when responding to visitors.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Manual knowledge base management\u003C\u002Fli>\n\u003Cli>Site scanner for pages and posts\u003C\u002Fli>\n\u003Cli>Allowed-topics fallback behavior\u003C\u002Fli>\n\u003Cli>OpenAI-powered replies using approved knowledge base context\u003C\u002Fli>\n\u003Cli>Analytics with transcripts, CSV export, and unanswered question tracking\u003C\u002Fli>\n\u003Cli>Per-page conversation starters\u003C\u002Fli>\n\u003Cli>Prompt preview for administrators\u003C\u002Fli>\n\u003Cli>Human handoff email and URL settings\u003C\u002Fli>\n\u003Cli>Rate limiting for chat requests\u003C\u002Fli>\n\u003Cli>Optional uninstall cleanup\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How it works\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Add your OpenAI API key in the plugin settings.\u003C\u002Fli>\n\u003Cli>Add approved business information to the knowledge base manually or import it from your site with the scanner.\u003C\u002Fli>\n\u003Cli>Place the chatbot on the site frontend.\u003C\u002Fli>\n\u003Cli>When a visitor sends a message, the plugin checks the approved knowledge base context and sends the message plus that approved context to OpenAI.\u003C\u002Fli>\n\u003Cli>If the knowledge base does not contain relevant information, the plugin falls back to a restricted reply instead of inventing an answer.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>External Services\u003C\u002Fh4>\n\u003Cp>This plugin connects to the OpenAI API to generate chatbot responses.\u003C\u002Fp>\n\u003Cp>Service: OpenAI\u003Cbr \u002F>\nWebsite: OpenAI\u003Cbr \u002F>\nAPI Endpoint: https:\u002F\u002Fapi.openai.com\u002Fv1\u002Fresponses\u003Cbr \u002F>\nService terms: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\u003C\u002Fp>\n\u003Cp>Data sent to the service:\u003Cbr \u002F>\n* The visitor’s chat message\u003Cbr \u002F>\n* Approved knowledge base context selected from your site\u003Cbr \u002F>\n* Your configured system prompt\u002Finstructions\u003Cbr \u002F>\n* The selected OpenAI model needed to complete the request\u003C\u002Fp>\n\u003Cp>When data is sent:\u003Cbr \u002F>\n* Only when a visitor submits a chat message and a response is requested\u003C\u002Fp>\n\u003Cp>Why data is sent:\u003Cbr \u002F>\n* To generate a chatbot reply based on the approved knowledge base context configured by the site owner\u003C\u002Fp>\n\u003Cp>Service privacy policy:\u003Cbr \u002F>\n* https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u003C\u002Fp>\n\u003Ch4>Data storage\u003C\u002Fh4>\n\u003Cp>This plugin stores data in your WordPress database.\u003C\u002Fp>\n\u003Cp>It creates the following custom database tables:\u003Cbr \u002F>\n* \u003Ccode>aspich_kb\u003C\u002Fcode> for approved knowledge base entries\u003Cbr \u002F>\n* \u003Ccode>aspich_analytics\u003C\u002Fcode> for analytics events, transcripts, unanswered question tracking, and related chatbot activity\u003C\u002Fp>\n\u003Cp>The analytics table may store data such as:\u003Cbr \u002F>\n* Visitor chat messages\u003Cbr \u002F>\n* Bot replies\u003Cbr \u002F>\n* Event type\u003Cbr \u002F>\n* Page URL\u003Cbr \u002F>\n* Session hash used for rate limiting and conversation tracking\u003C\u002Fp>\n\u003Cp>Plugin settings are stored in the standard WordPress options table.\u003C\u002Fp>\n\u003Cp>The plugin also stores chat history and widget state in the visitor’s browser using localStorage so the conversation can continue across pages on the same browser\u002Fdevice.\u003C\u002Fp>\n\u003Ch3>Privacy\u003C\u002Fh3>\n\u003Cp>When the chatbot is used, visitor-submitted chat messages are sent to OpenAI to generate responses.\u003C\u002Fp>\n\u003Cp>This plugin may store the following data in the WordPress database:\u003Cbr \u002F>\n* Chat messages submitted by visitors\u003Cbr \u002F>\n* Chatbot responses\u003Cbr \u002F>\n* Event types (such as message sent or suggestion click)\u003Cbr \u002F>\n* Page URLs where interactions occur\u003Cbr \u002F>\n* A generated session hash used for rate limiting and conversation tracking\u003Cbr \u002F>\n* Unanswered question records for analytics\u003C\u002Fp>\n\u003Cp>The plugin also stores chat history and widget state locally in the visitor’s browser using localStorage to maintain conversation continuity across pages.\u003C\u002Fp>\n\u003Cp>This plugin does not:\u003Cbr \u002F>\n* Track users across sites\u003Cbr \u002F>\n* Store personal data beyond what is submitted in chat messages\u003Cbr \u002F>\n* Share data with any third-party service other than OpenAI\u003C\u002Fp>\n\u003Cp>Site owners are responsible for updating their privacy policy to disclose:\u003Cbr \u002F>\n* Use of OpenAI as a third-party processor\u003Cbr \u002F>\n* Storage of chat transcripts and analytics data\u003Cbr \u002F>\n* Use of browser localStorage for chat persistence\u003C\u002Fp>\n\u003Ch4>Upload-ready notes\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>No obfuscated code\u003C\u002Fli>\n\u003Cli>No hidden remote control behavior\u003C\u002Fli>\n\u003Cli>No frontend exposure of the OpenAI API key\u003C\u002Fli>\n\u003Cli>External service usage is disclosed above\u003C\u002Fli>\n\u003C\u002Ful>\n","A WordPress chatbot plugin with a manual knowledge base, site scanner, analytics, and OpenAI-powered replies restricted to approved site information.",0,130,"2026-03-27T23:53:00.000Z","6.9.4","6.0","7.4",[18,19,20,21,22],"ai-chatbot","chatbot","knowledge-base","openai","support-chatbot","https:\u002F\u002Faspiredwebsiteswp.com\u002Faspired-chat-bot\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faspired-chatbot.1.0.2.zip",100,null,"2026-04-16T10:56:18.058Z","no_bundle",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},1,30,94,"2026-05-20T08:02:50.936Z",[36,59,80,99,115],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":46,"num_ratings":47,"last_updated":48,"tested_up_to":14,"requires_at_least":49,"requires_php":16,"tags":50,"homepage":54,"download_link":55,"security_score":56,"vuln_count":57,"unpatched_count":11,"last_vuln_date":58,"fetched_at":27},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.44","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",1000,51618,88,9,"2026-04-08T08:19:00.000Z","5.0",[18,51,52,20,53],"customer-support","helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.44.zip",97,3,"2025-09-03 00:00:00",{"slug":60,"name":61,"version":62,"author":63,"author_profile":64,"description":65,"short_description":66,"active_installs":25,"downloaded":67,"rating":68,"num_ratings":69,"last_updated":70,"tested_up_to":14,"requires_at_least":71,"requires_php":16,"tags":72,"homepage":76,"download_link":77,"security_score":33,"vuln_count":78,"unpatched_count":11,"last_vuln_date":79,"fetched_at":27},"smartsearchwp","Chatbot with ChatGPT WordPress","2.7.2","webdigit","https:\u002F\u002Fprofiles.wordpress.org\u002Fwebdigit\u002F","\u003Cp>SmartSearchWP transforms your WordPress website into an intelligent AI-powered assistant. Instead of adding a basic chatbot widget, SmartSearchWP builds a structured semantic intelligence layer on top of your content — allowing visitors to ask questions and receive accurate, contextual answers based on your own data.\u003C\u002Fp>\n\u003Cp>Whether you run an eCommerce store, corporate site, blog, or documentation platform, SmartSearchWP improves engagement, reduces support workload, and enhances content discovery.\u003C\u002Fp>\n\u003Ch4>Why SmartSearchWP is different\u003C\u002Fh4>\n\u003Cp>Many AI chatbot plugins simply connect your site to OpenAI. SmartSearchWP is built differently.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI-powered semantic search engine\u003C\u002Fli>\n\u003Cli>Structured contextual content retrieval using embeddings\u003C\u002Fli>\n\u003Cli>Modular architecture with dedicated addons\u003C\u002Fli>\n\u003Cli>Advanced usage and access control\u003C\u002Fli>\n\u003Cli>Full prompt customization\u003C\u002Fli>\n\u003Cli>WooCommerce and PDF integration\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>It is not just an AI chatbot — it is a structured intelligence layer for WordPress.\u003C\u002Fp>\n\u003Ch4>Built for Professionals\u003C\u002Fh4>\n\u003Cp>SmartSearchWP is designed for developers, agencies, and serious WordPress site owners who need performance, control, and scalability — not just a basic AI widget.\u003C\u002Fp>\n\u003Ch4>Core Features\u003C\u002Fh4>\n\u003Ch4>AI Chatbot Integration\u003C\u002Fh4>\n\u003Cp>Connect your website to OpenAI’s ChatGPT models to provide dynamic, contextual answers based on your own content.\u003C\u002Fp>\n\u003Cp>All available ChatGPT models are presented in the plugin settings depending on your API key and OpenAI account. Supported models include Chat models (gpt-4o, gpt-4o-mini, gpt-4.1, etc.), Reasoning models (gpt-5, o3, o4-mini, etc.), and legacy options — each with recommendations, estimated cost levels, and suitability guidance for chatbot use.\u003C\u002Fp>\n\u003Ch4>Semantic Search Engine\u003C\u002Fh4>\n\u003Cp>Improve content discovery with AI-driven semantic search instead of simple keyword matching.\u003C\u002Fp>\n\u003Ch4>Contextual Content Indexing\u003C\u002Fh4>\n\u003Cp>Index posts, pages, custom post types, and structured data to deliver accurate AI responses.\u003C\u002Fp>\n\u003Ch4>Modular Architecture\u003C\u002Fh4>\n\u003Cp>Extend functionality through dedicated addons without bloating your core installation.\u003C\u002Fp>\n\u003Ch4>Advanced Control System\u003C\u002Fh4>\n\u003Cp>Restrict AI usage by role, page, device, schedule, or quota to maintain full control over behavior and API costs.\u003C\u002Fp>\n\u003Ch4>Prompt Customization\u003C\u002Fh4>\n\u003Cp>Override and customize the system prompt to control tone, scope, and assistant behavior.\u003C\u002Fp>\n\u003Ch4>WooCommerce Integration\u003C\u002Fh4>\n\u003Cp>Turn your WooCommerce store into an intelligent AI-powered product assistant capable of answering customer questions contextually.\u003C\u002Fp>\n\u003Ch4>PDF Integration\u003C\u002Fh4>\n\u003Cp>Include PDF documents in your AI knowledge base to expand contextual understanding.\u003C\u002Fp>\n\u003Ch4>Performance & Safety\u003C\u002Fh4>\n\u003Cp>SmartSearchWP follows WordPress development standards and keeps a clean separation between core functionality and extensions.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Lightweight architecture\u003C\u002Fli>\n\u003Cli>API-based processing via OpenAI\u003C\u002Fli>\n\u003Cli>No unnecessary front-end bloat\u003C\u002Fli>\n\u003Cli>Full administrative control\u003C\u002Fli>\n\u003Cli>Easy activation and deactivation\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>SmartSearchWP does not store unnecessary data and allows you to manage and limit API usage efficiently.\u003C\u002Fp>\n\u003Ch4>Use Cases\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>eCommerce stores providing instant product assistance\u003C\u002Fli>\n\u003Cli>Corporate websites reducing support requests\u003C\u002Fli>\n\u003Cli>Blogs with large content libraries improving discoverability\u003C\u002Fli>\n\u003Cli>Technical documentation sites offering intelligent Q&A\u003C\u002Fli>\n\u003Cli>Agencies deploying scalable AI solutions for clients\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Addons (premium version [https:\u002F\u002Fwww.smartsearchwp.com\u002Fproduct\u002Flicense-premium\u002F])\u003C\u002Fstrong>:\u003Cbr \u002F>\n* WooCommerce integration\u003Cbr \u002F>\n* Custom Post Type & ACF\u003Cbr \u002F>\n* PDF integration\u003Cbr \u002F>\n* Prompt customization\u003C\u002Fp>\n\u003Cp>The chatbot uses OpenAI as a third-party service to generate its answers. You can find more information about OpenAI \u003Ca href=\"https:\u002F\u002Fopenai.com\u002F\" rel=\"nofollow ugc\">here\u003C\u002Fa> and consult their \u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\" rel=\"nofollow ugc\">privacy policy\u003C\u002Fa>.\u003C\u002Fp>\n","Turn your WordPress content into a ChatGPT-powered AI assistant with semantic search, contextual answers, and full control.",8624,78,7,"2026-03-21T10:25:00.000Z","4.7",[18,73,74,21,75],"ai-search","chatgpt","woocommerce","https:\u002F\u002Fwww.smartsearchwp.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsmartsearchwp.2.7.2.zip",4,"2024-09-04 00:00:00",{"slug":81,"name":82,"version":83,"author":84,"author_profile":85,"description":86,"short_description":87,"active_installs":88,"downloaded":89,"rating":11,"num_ratings":11,"last_updated":90,"tested_up_to":91,"requires_at_least":92,"requires_php":93,"tags":94,"homepage":97,"download_link":98,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"tm-chatbot-assistant","TM Chatbot Assistant","1.0.0","Tony Marriott","https:\u002F\u002Fprofiles.wordpress.org\u002Ftonymarriott\u002F","\u003Cp>\u003Cstrong>TM Chatbot Assistant\u003C\u002Fstrong> is a fully conversational AI chatbot plugin for use on WordPress sites, powered by OpenAI’s\u003Cbr \u002F>\nAssistants API (v2). Add an intelligent, context-aware assistant to your site for customer support, lead generation, product guidance, and more — all with zero coding.\u003C\u002Fp>\n\u003Cp>Chatbot Assistants are created in OpenAI.com. Chatbot conversation is between your website front-end Chatbot and OpenAI.com.\u003C\u002Fp>\n\u003Cp>You will need an OpenAI account from https:\u002F\u002Fauth.openai.com\u002Fcreate-account.\u003Cbr \u002F>\nSee https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\u002F and https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u002F\u003C\u002Fp>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Seamless integration with OpenAI’s Assistants API (v2)  \u003C\u002Fli>\n\u003Cli>Floating, customizable chatbox UI  \u003C\u002Fli>\n\u003Cli>Multi-turn conversations using assistant threads  \u003C\u002Fli>\n\u003Cli>Supports assistant instructions, memory, and file-based training  \u003C\u002Fli>\n\u003Cli>Customizable colors, title, placeholder text, avatar, and default question  \u003C\u002Fli>\n\u003Cli>Choose exactly which pages or posts display the chatbot  \u003C\u002Fli>\n\u003Cli>Secure backend communication via server-side PHP  \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re answering FAQs, guiding visitors, or capturing leads, TM Chatbot Assistant lets you deploy a smart AI experience in just minutes.\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the \u003Cstrong>GPLv2 or later\u003C\u002Fstrong>.\u003Cbr \u002F>\nSee https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-2.0.html for details.\u003C\u002Fp>\n","A powerful AI chatbot for use with Wordpress that enables OpenAI's Assistants to provide intelligent, conversational support to your website visitors.",10,367,"2025-06-02T17:50:00.000Z","6.8.5","5.8","8.0",[95,18,19,96,21],"ai-assistant","gpt","https:\u002F\u002Ftony-marriott.com\u002Ftm-chatbot-assistant","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ftm-chatbot-assistant.1.0.0.zip",{"slug":100,"name":101,"version":102,"author":103,"author_profile":104,"description":105,"short_description":106,"active_installs":11,"downloaded":107,"rating":25,"num_ratings":31,"last_updated":108,"tested_up_to":14,"requires_at_least":109,"requires_php":16,"tags":110,"homepage":112,"download_link":113,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":114},"a1ai-chatbot","A1AI Chatbot","1.5.6","A1Ai Digital","https:\u002F\u002Fprofiles.wordpress.org\u002Fa1aidigital\u002F","\u003Cp>A1AI Chatbot provides a powerful and customizable AI chatbot for your WordPress site using OpenAI’s language models. Engage visitors with intelligent conversations, provide customer support, and enhance user experience.\u003C\u002Fp>\n\u003Cp>Key features:\u003Cbr \u002F>\n– Multiple chatbot configurations\u003Cbr \u002F>\n– Customizable appearance\u003Cbr \u002F>\n– Shortcode support for inline chatbots\u003Cbr \u002F>\n– Global floating chatbot option\u003Cbr \u002F>\n– Conversation history and analytics\u003Cbr \u002F>\n– Manual adjustments to improve responses\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to OpenAI’s API to generate chatbot responses.\u003C\u002Fp>\n\u003Cp>Data sent to OpenAI:\u003Cbr \u002F>\n– User chat messages\u003Cbr \u002F>\n– Custom instructions configured in chatbot settings\u003Cbr \u002F>\n– Previous conversation history for context\u003Cbr \u002F>\n– Configuration parameters (model, temperature, etc.)\u003C\u002Fp>\n\u003Cp>OpenAI processes this data in accordance with their privacy policy and terms of service:\u003Cbr \u002F>\n– Terms of Service: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-service\u003Cbr \u002F>\n– Privacy Policy: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u003Cbr \u002F>\n– API Data Usage Policies: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fapi-data-usage-policy\u003C\u002Fp>\n\u003Cp>No data is stored by OpenAI for API requests made with a customer API key, according to their policy.\u003C\u002Fp>\n","AI-powered chatbot solution for WordPress powered by OpenAI's language models.",724,"2026-01-26T22:58:00.000Z","5.6",[111,18,19,21],"ai","https:\u002F\u002Fa1aidigital.com\u002Fai-wordpress-plugin\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fa1ai-chatbot.1.5.6.zip","2026-03-15T15:16:48.613Z",{"slug":116,"name":117,"version":118,"author":119,"author_profile":120,"description":121,"short_description":122,"active_installs":11,"downloaded":123,"rating":11,"num_ratings":11,"last_updated":124,"tested_up_to":14,"requires_at_least":125,"requires_php":126,"tags":127,"homepage":130,"download_link":131,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":132},"ai-assistant-gpt-chatbot","AI Assistant: GPT ChatBot","1.1.1","federicopepedev","https:\u002F\u002Fprofiles.wordpress.org\u002Ffedericopepedev\u002F","\u003Cp>The AI Assistant WordPress plugin integrates an AI-driven chat feature on your WordPress site, offering visitors an engaging and interactive experience. By artificial intelligence technology provided by OpenAI, AI Assistant can proficiently answer visitors’ inquiries and offer instant support and assistance.\u003C\u002Fp>\n\u003Cp>\u003Cem>BENEFITS\u003C\u002Fem>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Enhanced user engagement with instant, AI-powered responses.\u003C\u002Fli>\n\u003Cli>24\u002F7 availability to provide constant assistance.\u003C\u002Fli>\n\u003Cli>Improved user experience by offering quick and accurate information.\u003C\u002Fli>\n\u003Cli>Increased conversion rates by addressing visitors’ concerns in real-time.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cem>KEY FEATURES\u003C\u002Fem>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI Chat Integration: Engage with visitors in real-time.\u003C\u002Fli>\n\u003Cli>API Key Management: Easily configure your OpenAI API key.\u003C\u002Fli>\n\u003Cli>Model Selection: Select from a range of OpenAI models to tailor the chat experience to your preferences\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Configuration\u003C\u002Fh3>\n\u003Cp>To effectively use the AI Assistant plugin, you need to generate a new API key on OpenAI. Here are the steps to obtain your key:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Visit \u003Ca href=\"https:\u002F\u002Fopenai.com\u002F\" rel=\"nofollow ugc\">https:\u002F\u002Fopenai.com\u002F\u003C\u002Fa> and sign in or register for a new account.\u003C\u002Fli>\n\u003Cli>Navigate to the API section of your OpenAI account and create a new API key.\u003C\u002Fli>\n\u003Cli>Copy the generated API key and paste it into the settings page of the AI Assistant plugin on your WordPress site.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Usage\u003C\u002Fh3>\n\u003Cp>Upon setup, the AI chat feature will be available for visitor interaction.\u003C\u002Fp>\n\u003Ch3>Contribute to AI Assistant\u003C\u002Fh3>\n\u003Cp>If you’re interested in contributing to the AI Assistant plugin, please visit \u003Ca href=\"https:\u002F\u002Fgithub.com\u002Ffedericopepedev\u002Fwp-ai-assistant\u002F\" rel=\"nofollow ugc\">AI Assistant GitHub repository\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the GPL v3 or later.\u003C\u002Fp>\n\u003Cp>License URI: \u003Ca href=\"https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-3.0.html\" rel=\"nofollow ugc\">GPL v3\u003C\u002Fa>\u003C\u002Fp>\n","The AI Assistant WordPress plugin integrates an AI-driven chat feature on your WordPress site.",1952,"2026-02-05T11:30:00.000Z","6.4","8.2",[111,18,128,129,21],"assistant","chat","https:\u002F\u002Fgithub.com\u002Ffedericopepedev\u002Fwp-ai-assistant","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fai-assistant-gpt-chatbot.1.1.1.zip","2026-04-06T09:54:40.288Z",{"attackSurface":134,"codeSignals":212,"taintFlows":222,"riskAssessment":223,"analyzedAt":228},{"hooks":135,"ajaxHandlers":200,"restRoutes":201,"shortcodes":210,"cronEvents":211,"entryPointCount":31,"unprotectedCount":31},[136,142,146,150,153,157,161,165,169,173,178,182,187,191,195],{"type":137,"name":138,"callback":139,"file":140,"line":141},"action","admin_menu","register_admin_menu","includes\u002Fclass-aspich-admin-pages.php",75,{"type":137,"name":143,"callback":144,"file":140,"line":145},"admin_enqueue_scripts","enqueue_admin_assets",76,{"type":137,"name":147,"callback":148,"file":140,"line":149},"admin_post_ASPICH_add_scan_to_kb","handle_add_scan_to_kb",77,{"type":137,"name":151,"callback":152,"file":140,"line":68},"admin_post_ASPICH_bulk_add_scan_to_kb","handle_bulk_add_scan_to_kb",{"type":137,"name":154,"callback":155,"file":140,"line":156},"admin_post_ASPICH_add_manual_kb_entry","handle_add_manual_kb_entry",79,{"type":137,"name":158,"callback":159,"file":140,"line":160},"admin_post_ASPICH_update_manual_kb_entry","handle_update_manual_kb_entry",80,{"type":137,"name":162,"callback":163,"file":140,"line":164},"admin_post_ASPICH_remove_kb_entry","handle_remove_kb_entry",81,{"type":137,"name":166,"callback":167,"file":140,"line":168},"add_meta_boxes","register_meta_boxes",82,{"type":137,"name":170,"callback":171,"file":140,"line":172},"save_post","save_post_meta",83,{"type":137,"name":174,"callback":175,"file":176,"line":177},"admin_post_aspich_export_analytics_csv","export_csv","includes\u002Fclass-aspich-analytics.php",25,{"type":137,"name":179,"callback":180,"file":176,"line":181},"admin_post_aspich_delete_all_analytics","delete_all",26,{"type":137,"name":183,"callback":184,"file":185,"line":186},"wp_enqueue_scripts","enqueue_assets","includes\u002Fclass-aspich-frontend.php",23,{"type":137,"name":188,"callback":189,"file":185,"line":190},"wp_footer","render_widget",24,{"type":137,"name":192,"callback":193,"file":194,"line":177},"rest_api_init","register_routes","includes\u002Fclass-aspich-rest.php",{"type":137,"name":196,"callback":197,"file":198,"line":199},"admin_init","register_settings","includes\u002Fclass-aspich-settings.php",69,[],[202],{"namespace":203,"route":204,"methods":205,"callback":207,"permissionCallback":208,"file":194,"line":209},"aspich\u002Fv1","\u002Fchat",[206],"POST","handle_chat","__return_true",34,[],[],{"dangerousFunctions":213,"sqlUsage":214,"outputEscaping":216,"fileOperations":31,"externalRequests":31,"nonceChecks":219,"capabilityChecks":220,"bundledLibraries":221},[],{"prepared":190,"raw":11,"locations":215},[],{"escaped":217,"rawEcho":11,"locations":218},436,[],15,14,[],[],{"summary":224,"deductions":225},"The 'aspired-chatbot' plugin v1.0.2 demonstrates several positive security practices, including 100% use of prepared statements for SQL queries and proper output escaping, which are crucial for preventing common web vulnerabilities. The absence of known CVEs and a clean vulnerability history further suggests a generally secure development approach. The presence of numerous nonce and capability checks indicates an effort to implement standard WordPress security measures.\n\nHowever, a significant concern arises from the static analysis: one unprotected REST API route within the plugin's attack surface. This represents a direct entry point that could be exploited if it handles user-supplied data without proper authorization or sanitization. While taint analysis found no specific issues, the existence of an unprotected REST API route alone is a notable risk that needs immediate attention. The plugin's limited attack surface overall is a strength, but the presence of even one unprotected component is a critical oversight.\n\nIn conclusion, the plugin has a strong foundation in secure coding practices for SQL and output handling, and a positive track record. The primary weakness is the single, unprotected REST API endpoint. Addressing this single point of failure would significantly improve the plugin's security posture.",[226],{"reason":227,"points":88},"Unprotected REST API route","2026-04-16T15:12:11.093Z",{"wat":230,"direct":239},{"assetPaths":231,"generatorPatterns":234,"scriptPaths":235,"versionParams":236},[232,233],"\u002Fwp-content\u002Fplugins\u002Faspired-chatbot\u002Fassets\u002Fcss\u002Fadmin.css","\u002Fwp-content\u002Fplugins\u002Faspired-chatbot\u002Fassets\u002Fjs\u002Fadmin.js",[],[],[237,238],"aspired-chatbot\u002Fassets\u002Fcss\u002Fadmin.css?ver=","aspired-chatbot\u002Fassets\u002Fjs\u002Fadmin.js?ver=",{"cssClasses":240,"htmlComments":242,"htmlAttributes":243,"restEndpoints":247,"jsGlobals":248,"shortcodeOutput":249},[241],"aspich-upgrade-menu-label",[],[244,245,246],"name=\"aspich_page_starters\"","id=\"aspich_page_starters_nonce\"","name=\"aspich_page_starters_nonce\"",[],[],[],{"error":251,"url":252,"statusCode":253,"statusMessage":254,"message":254},true,"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Faspired-chatbot\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":57,"versions":256},[257,263,270],{"version":6,"download_url":24,"svn_tag_url":258,"released_at":26,"has_diff":259,"diff_files_changed":260,"diff_lines":26,"trac_diff_url":261,"vulnerabilities":262,"is_current":251},"https:\u002F\u002Fplugins.svn.wordpress.org\u002Faspired-chatbot\u002Ftags\u002F1.0.2\u002F",false,[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Faspired-chatbot%2Ftags%2F1.0.1&new_path=%2Faspired-chatbot%2Ftags%2F1.0.2",[],{"version":264,"download_url":265,"svn_tag_url":266,"released_at":26,"has_diff":259,"diff_files_changed":267,"diff_lines":26,"trac_diff_url":268,"vulnerabilities":269,"is_current":259},"1.0.1","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faspired-chatbot.1.0.1.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Faspired-chatbot\u002Ftags\u002F1.0.1\u002F",[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Faspired-chatbot%2Ftags%2F1.0.0&new_path=%2Faspired-chatbot%2Ftags%2F1.0.1",[],{"version":83,"download_url":271,"svn_tag_url":272,"released_at":26,"has_diff":259,"diff_files_changed":273,"diff_lines":26,"trac_diff_url":26,"vulnerabilities":274,"is_current":259},"https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faspired-chatbot.1.0.0.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Faspired-chatbot\u002Ftags\u002F1.0.0\u002F",[],[]]