Aistore Support Ticket Security & Risk Analysis

wordpress.org/plugins/aistore-support-ticket

Tested up to: 5.8 Requires PHP: 5.6.20 Stable tag: 1.0 Requires PHP at least: 7.0 Version : 1.0 Aistore Support Ticket is a plugin which allow visi …

0 active installs v1.0 PHP 5.6.20+ WP + Updated Unknown
aistoreaistore-support-ticketbest-ticketing-systemsimple-support-ticket-systemsupport-ticket-system-design
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Aistore Support Ticket Safe to Use in 2026?

Generally Safe

Score 100/100

Aistore Support Ticket has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs
Risk Assessment

The "aistore-support-ticket" plugin version 1.0 exhibits a mixed security posture. On the positive side, the plugin demonstrates strong practices in its handling of SQL queries, with 97% using prepared statements, and robust output escaping at 93%. The absence of file operations, external HTTP requests, and known vulnerabilities in its history are also positive indicators. However, significant concerns arise from its attack surface, particularly the presence of one AJAX handler that lacks authentication checks. Additionally, the taint analysis revealed one high-severity flow with unsanitized paths, indicating a potential for data manipulation or execution vulnerabilities if this flow is reachable by an attacker.

The lack of any recorded historical vulnerabilities is a good sign, suggesting a generally careful development process. Nevertheless, the static analysis clearly points to specific areas that require immediate attention. The unsupervised AJAX endpoint and the identified high-severity taint flow represent the most critical risks. While the plugin avoids common pitfalls like raw SQL or outdated bundled libraries, these specific findings mean that a determined attacker could potentially exploit the plugin to gain unauthorized access or disrupt its functionality. Therefore, while the plugin has strengths, these identified weaknesses necessitate prompt remediation.

Key Concerns

  • Unprotected AJAX handler
  • High severity taint flow with unsanitized paths
Vulnerabilities
None known

Aistore Support Ticket Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

Aistore Support Ticket Code Analysis

Dangerous Functions
0
Raw SQL Queries
1
28 prepared
Unescaped Output
6
76 escaped
Nonce Checks
7
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

SQL Query Safety

97% prepared29 total queries

Output Escaping

93% escaped82 total outputs
Data Flows
2 unsanitized

Data Flow Analysis

8 flows2 with unsanitized paths
aistore_my_action_javascript (AistoreAdminAjax.php:6)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface
1 unprotected

Aistore Support Ticket Attack Surface

Entry Points5
Unprotected1

AJAX Handlers 2

authwp_ajax_aistore_submit_chatAistoreAdminAjax.php:128
authwp_ajax_aistore_get_chat_messageAistoreAdminAjax.php:164

Shortcodes 3

[aistore_add_support_ticket] index.php:66
[aistore_list_support_ticket] index.php:71
[aistore_ticket_details] index.php:77
WordPress Hooks 5
actionadmin_footerAistoreAdminAjax.php:2
actionadmin_menuAistoreSettingsPage.class.php:18
actionadmin_initAistoreSettingsPage.class.php:19
filtermanage_users_columnsindex.php:90
filtermanage_users_custom_columnindex.php:121
Maintenance & Trust

Aistore Support Ticket Maintenance & Trust

Maintenance Signals

WordPress version tested
Last updatedUnknown
PHP min version5.6.20
Downloads941

Community Trust

Rating0/100
Number of ratings0
Active installs0
Developer Profile

Aistore Support Ticket Developer Profile

susheelhbti

14 plugins · 40 total installs

87
trust score
Avg Security Score
90/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Aistore Support Ticket

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/aistore-support-ticket/assets/css/style.css/wp-content/plugins/aistore-support-ticket/assets/js/main.js/wp-content/plugins/aistore-support-ticket/assets/css/bootstrap.min.css
Script Paths
/wp-content/plugins/aistore-support-ticket/assets/js/main.js
Version Parameters
aistore-support-ticket/assets/css/style.css?ver=aistore-support-ticket/assets/js/main.js?ver=

HTML / DOM Fingerprints

CSS Classes
support-ticket-formsupport-ticket-list-tableticket-details-container
Data Attributes
data-ticket-iddata-user-id
JS Globals
aistore_ticket_dataaistore_ajax_url
Shortcode Output
[aistore_add_support_ticket][aistore_list_support_ticket][aistore_ticket_details]
FAQ

Frequently Asked Questions about Aistore Support Ticket