[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$frd5rRX06M3p3Emw3J0dKEDzs62A3pfvbIGAunZEVZas":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":13,"last_updated":14,"tested_up_to":15,"requires_at_least":16,"requires_php":17,"tags":18,"homepage":24,"download_link":25,"security_score":26,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":28,"vulnerabilities":29,"developer":30,"crawl_stats":27,"alternatives":36,"analysis":141,"fingerprints":1079},"aiohm-knowledge-assistant","AIOHM Knowledge Assistant","1.5.2","Adrian Aparaschivei","https:\u002F\u002Fprofiles.wordpress.org\u002Fohmevents\u002F","\u003Cp>Transform your WordPress site into an intelligent knowledge base with AI-powered chatbots that embody your brand’s unique voice and deliver accurate, contextual responses. AIOHM Knowledge Assistant processes your existing content to provide sophisticated AI interactions while maintaining your authentic communication style and professional standards.\u003C\u002Fp>\n\u003Ch3>Free Version Features\u003C\u002Fh3>\n\u003Cp>The free version includes all the core functionality you need to get started with AI-powered knowledge bases:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Public Chatbot\u003C\u002Fstrong>: Add an intelligent chatbot to your website that answers visitor questions based on your content\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong>: Scan and index your WordPress posts, pages, and uploaded documents\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-Provider AI Support\u003C\u002Fstrong>: Choose from OpenAI, Google Gemini, Anthropic Claude, Groq, and ShareAI\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Brand Voice Configuration\u003C\u002Fstrong>: Set up your chatbot’s personality and communication style\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Processing\u003C\u002Fstrong>: Support for PDF, CSV, TXT, and JSON document formats\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Admin Dashboard\u003C\u002Fstrong>: Complete control center for setup and management\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design\u003C\u002Fstrong>: Works seamlessly across all devices\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Upgrade to Pro for advanced features like private AI assistants, local AI processing, and white-label licensing.\u003C\u002Fp>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Intelligent Content Processing\u003C\u002Fstrong>\u003Cbr \u002F>\n* Automatic indexing of WordPress posts, pages, and uploaded files\u003Cbr \u002F>\n* Support for PDF, CSV, TXT, and JSON document formats\u003Cbr \u002F>\n* Advanced semantic search with vector embeddings\u003Cbr \u002F>\n* Smart content chunking for optimal AI processing\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Multi-Provider AI Integration\u003C\u002Fstrong>\u003Cbr \u002F>\n* OpenAI GPT models (GPT-5)\u003Cbr \u002F>\n* Google Gemini Pro with advanced embeddings\u003Cbr \u002F>\n* Anthropic Claude for sophisticated reasoning\u003Cbr \u002F>\n* Groq for ultra-fast inference with Llama and Mistral models\u003Cbr \u002F>\n* ShareAI for specialized model access\u003Cbr \u002F>\n* \u003Cstrong>Ollama Local AI for completely private, on-premise processing\u003C\u002Fstrong>\u003Cbr \u002F>\n* ServBay Ollama server integration for development environments\u003Cbr \u002F>\n* Complete API key privacy – your data stays under your control\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Brand Voice Alignment\u003C\u002Fstrong>\u003Cbr \u002F>\n* Comprehensive brand personality questionnaire\u003Cbr \u002F>\n* Custom system prompts and tone configuration\u003Cbr \u002F>\n* Consistent voice across all AI interactions\u003Cbr \u002F>\n* Private brand assistant for internal team use\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Enterprise-Grade Security & Licensing\u003C\u002Fstrong>\u003Cbr \u002F>\n* Encrypted API key storage using WordPress security constants\u003Cbr \u002F>\n* Rate limiting (100 requests\u002Fhour per user and IP)\u003Cbr \u002F>\n* Membership-based access control integration\u003Cbr \u002F>\n* GDPR-compliant data handling practices\u003Cbr \u002F>\n* Private knowledge segregation for sensitive content\u003Cbr \u002F>\n* \u003Cstrong>White label licensing for unlimited site deployments\u003C\u002Fstrong>\u003Cbr \u002F>\n* \u003Cstrong>Agency and reseller program support\u003C\u002Fstrong>\u003Cbr \u002F>\n* \u003Cstrong>Complete local AI processing with Ollama integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Performance Optimized\u003C\u002Fstrong>\u003Cbr \u002F>\n* WordPress object cache integration\u003Cbr \u002F>\n* Intelligent caching with automatic invalidation\u003Cbr \u002F>\n* Minimal server resource requirements\u003Cbr \u002F>\n* CDN-compatible static assets\u003C\u002Fp>\n\u003Ch3>Use Cases\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Professional Services\u003C\u002Fstrong>: Provide 24\u002F7 client support while maintaining confidential internal processes through dual-mode functionality.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Content Creators\u003C\u002Fstrong>: Get writing assistance that matches your style while offering public AI assistance to your audience.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>E-commerce\u003C\u002Fstrong>: Answer product questions instantly while using private mode for inventory management and strategic planning.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Coaching & Consulting\u003C\u002Fstrong>: Replace repetitive client questions with an AI that understands your methodology and speaks with your expertise.\u003C\u002Fp>\n\u003Ch3>Implementation\u003C\u002Fh3>\n\u003Cp>Deploy AI functionality through shortcodes:\u003Cbr \u002F>\n* \u003Ccode>[aiohm_chat]\u003C\u002Fcode> – Public chatbot for website visitors\u003Cbr \u002F>\n* \u003Ccode>[aiohm_search]\u003C\u002Fcode> – Knowledge base search interface\u003Cbr \u002F>\n* \u003Ccode>[aiohm_private_assistant]\u003C\u002Fcode> – Private AI assistant for authenticated users\u003C\u002Fp>\n\u003Cp>The plugin automatically processes WordPress shortcodes, extracts meaningful content from complex layouts, and maintains context relationships between content pieces.\u003C\u002Fp>\n\u003Ch3>Technical Requirements\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>WordPress 6.2 or higher\u003C\u002Fli>\n\u003Cli>PHP 7.4 or higher\u003C\u002Fli>\n\u003Cli>API key from at least one supported provider (OpenAI, Claude, Gemini, Groq, or ShareAI)\u003C\u002Fli>\n\u003Cli>Optional: Paid Memberships Pro for advanced access control\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy & External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to external AI services only when configured with user-provided API keys. All communications use secure HTTPS connections, and no conversation data is stored on external servers beyond temporary processing requirements.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Supported AI Services:\u003C\u002Fstrong>\u003Cbr \u002F>\n* ShareAI API (shareai.now) – \u003Ca href=\"https:\u002F\u002Fshareai.now\u002Fterms\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fshareai.now\u002Fdocumentation\u002F\" rel=\"nofollow ugc\">Docs\u003C\u002Fa>\u003Cbr \u002F>\n* OpenAI API (api.openai.com) – \u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003Cbr \u002F>\n* Google Gemini API (generativelanguage.googleapis.com) – \u003Ca href=\"https:\u002F\u002Fai.google.dev\u002Fterms\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003Cbr \u002F>\n* Anthropic Claude API (api.anthropic.com) – \u003Ca href=\"https:\u002F\u002Fwww.anthropic.com\u002Fterms\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.anthropic.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003Cbr \u002F>\n* Groq API (api.groq.com) – \u003Ca href=\"https:\u002F\u002Fgroq.com\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fgroq.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>User consent is required before making any external API calls. All API keys are encrypted and stored securely in your WordPress database.\u003C\u002Fp>\n","Transform your WordPress site into an intelligent knowledge base with AI-powered chatbots that embody your brand's unique voice.",10,598,0,"2025-12-18T00:53:00.000Z","6.9.4","6.2","7.4",[19,20,21,22,23],"ai-assistant","brand-voice","chatbot","knowledge-base","personalized-ai","https:\u002F\u002Fwww.aiohm.app\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faiohm-knowledge-assistant.1.5.2.zip",100,null,"2026-03-15T15:16:48.613Z",[],{"slug":31,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":11,"avg_security_score":26,"avg_patch_time_days":33,"trust_score":34,"computed_at":35},"ohmevents",1,30,94,"2026-04-05T01:55:22.441Z",[37,59,84,106,123],{"slug":38,"name":39,"version":40,"author":41,"author_profile":42,"description":43,"short_description":44,"active_installs":45,"downloaded":46,"rating":47,"num_ratings":48,"last_updated":49,"tested_up_to":15,"requires_at_least":50,"requires_php":51,"tags":52,"homepage":56,"download_link":57,"security_score":47,"vuln_count":32,"unpatched_count":13,"last_vuln_date":58,"fetched_at":28},"echo-knowledge-base","Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search","17.1.0","echoplugins","https:\u002F\u002Fprofiles.wordpress.org\u002Fechoplugins\u002F","\u003Cp>Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It has built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.\u003C\u002Fp>\n\u003Cp>Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.\u003C\u002Fp>\n\u003Ch3>FREE KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Frontend Visual Editor\u003C\u002Fstrong>: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-made Layout Designs\u003C\u002Fstrong>: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Table of Contents (TOC)\u003C\u002Fstrong>: Enhance navigation with a customizable table of contents on article pages for better user experience.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Deep Content Organization\u003C\u002Fstrong>: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Views Counter\u003C\u002Fstrong>: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Most Popular and Recent Articles\u003C\u002Fstrong>: Display lists of articles by popularity and recent publication to guide readers to trending and new content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Glossary\u003C\u002Fstrong>: Build a centralized dictionary of terms and definitions for your knowledge base.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Glossary Terms\u003C\u002Fstrong> – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Glossary Index Shortcode and Block\u003C\u002Fstrong> – Display an alphabetical index of all glossary terms on any page using the \u003Ccode>[epkb-glossary-index]\u003C\u002Fcode> shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Generated Glossary Terms (PRO)\u003C\u002Fstrong> – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>FAQs Layout and Shortcode\u003C\u002Fstrong>: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fast Search Bar\u003C\u002Fstrong>: Enable users to find articles quickly with an AJAX-powered search bar.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customizable Category Archive Page\u003C\u002Fstrong>: Customize the category archive page with a custom header, description, and image.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Enhancement Tools\u003C\u002Fstrong>: Improve user experience with breadcrumbs, next\u002Fprevious article navigation, print and PDF export options, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>FREE AI FEATURES (Optional)\u003C\u002Fh3>\n\u003Cp>All AI features are completely optional and \u003Cstrong>disabled by default\u003C\u002Fstrong>. You can enable them at any time if you choose to use AI-powered capabilities.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Content Analysis\u003C\u002Fstrong>: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Tags Analysis\u003C\u002Fstrong> – Optimize article tags and categories for better organization and SEO\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Readability Score\u003C\u002Fstrong> – Evaluate content clarity and structure with AI assistance\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fcontent-analysis\u002F\" rel=\"nofollow ugc\">Learn more.\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Chat (Chatbot)\u003C\u002Fstrong>: Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Search\u003C\u002Fstrong>: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>PRO KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Features\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Content Gap Analysis\u003C\u002Fli>\n\u003Cli>Expand training to include notes, posts, pages, and custom post types\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications\u003C\u002Fstrong> for AI insights\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Human Agent Handoff\u003C\u002Fstrong> – lets users escalate from AI to your support team\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Feedback Buttons\u003C\u002Fstrong> – collect thumbs-up\u002Fdown ratings on AI responses\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Articles\u003C\u002Fstrong> – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Notes\u003C\u002Fstrong> – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chat Access Control\u003C\u002Fstrong> – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Search\u003C\u002Fstrong>: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Granular Content Protection\u003C\u002Fstrong>: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Knowledge Bases\u003C\u002Fstrong>: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Articles Import and Export\u003C\u002Fstrong>: Import or export articles and categories using CSV or XML formats for easy migration or backup.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Smart Search\u003C\u002Fstrong>: Display intelligent search results with optional multi-panel sections\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User Feedback System\u003C\u002Fstrong>: Gather valuable insights with article upvote\u002Fdownvote and feedback forms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Links\u003C\u002Fstrong>: Turn any article into a link that points to PDFs, external documentation, videos, or other resources.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See the \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fbundle-pricing\u002F\" rel=\"nofollow ugc\">official website\u003C\u002Fa> for more details on Pro features.\u003C\u002Fp>\n\u003Ch3>🚀 AI Chat – Turn Your Knowledge Base into a 24\u002F7 Support Pro\u003C\u002Fh3>\n\u003Cp>Transform your knowledge base into an intelligent chatbot that provides instant, accurate answers to user questions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>AI Chat\u003C\u002Fstrong> can answer questions by drawing on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source you choose, essentially serving as a chatbot on your site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>73% fewer repeat tickets (our own numbers)\u003C\u002Fstrong> – After enabling AI Chat, we saw a 73% drop in repetitive questions. Response times shrank, customers got answers faster, and the team could finally tackle higher-value projects \u003Cem>without\u003C\u002Fem> hiring extra staff.\u003C\u002Fp>\n\u003Cp>For detailed setup instructions, visit our \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fsetup-ai-provider-and-key\u002F\" rel=\"nofollow ugc\">AI Integration Guide\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>Watch a quick introduction to Echo Knowledge Base and see it in action:\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ PROFESSIONAL LAYOUTS INCLUDED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base comes with multiple layout options to suit your style:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-1-knowledge-base-basic-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo1\" title=\"Basic Layout\" rel=\"nofollow ugc\">Basic Layout\u003C\u002Fa> – Clean and simple design\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-3-knowledge-base-tabs-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo3\" title=\"Tabs Layout\" rel=\"nofollow ugc\">Tabs Layout\u003C\u002Fa> – Organized content in tabbed interface\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-4-knowledge-base-tabs-layout\u002F\" title=\"Drill Down Layout\" rel=\"nofollow ugc\">Drill Down Layout\u003C\u002Fa> – Intuitive navigation through categories\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-12-knowledge-base-image-layout\u002F\" title=\"Classic Layout\" rel=\"nofollow ugc\">Classic Layout\u003C\u002Fa> – Traditional documentation style\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-14-category-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5\" title=\"Category Focused Layout\" rel=\"nofollow ugc\">Category Focused Layout\u003C\u002Fa> – Highlight your main categories\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See our comprehensive documentation \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002F\" title=\"KB documentation\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ ADDITIONAL FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Gutenberg Blocks:\u003C\u002Fstrong> Seamlessly integrate knowledge base elements using the WordPress block editor.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Flexible Ordering:\u003C\u002Fstrong> Order articles and categories alphabetically, by date, or manually with drag-and-drop.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEO Optimization:\u003C\u002Fstrong> Built with SEO best practices to help your documentation rank well in search engines.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Usage Analytics:\u003C\u002Fstrong> Monitor knowledge base traffic and search queries to understand what users need.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual & RTL Support:\u003C\u002Fstrong> Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design:\u003C\u002Fstrong> Mobile-friendly and works with any WordPress theme, so your docs look great on all devices.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Directory Shortcode:\u003C\u002Fstrong> Use a shortcode to display an index of all articles (great for an A-Z index page).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-site Compatible:\u003C\u002Fstrong> Perfect for WordPress multisite networks – manage documentation across multiple sites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom URL Structure:\u003C\u002Fstrong> Customize category, tag, and article URLs for a clean and branded structure.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Optimization:\u003C\u002Fstrong> Ensures a smooth reading experience on smartphones and tablets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Migration:\u003C\u002Fstrong> Easily convert existing posts or custom post types into Knowledge Base articles.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ SEO & ACCESSIBILITY OPTIMIZED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device.\u003C\u002Fp>\n\u003Ch3>⭐ EASY TO STYLE WITH PRE-MADE DESIGNS\u003C\u002Fh3>\n\u003Cp>No coding needed – make it \u003Cem>your\u003C\u002Fem> knowledge base with just a few clicks:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>26 Pre-Made Designs:\u003C\u002Fstrong> Choose from a variety of professional color schemes and styles.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>One-Click Theme Switching:\u003C\u002Fstrong> Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Endless Customization:\u003C\u002Fstrong> Further tweak colors, fonts, and styles to match your brand.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ BUILDER COMPATIBILITY\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base works great with popular page builders:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Elementor & Gutenberg:\u003C\u002Fstrong> Comes with native blocks and widgets for seamless integration.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Other Builders:\u003C\u002Fstrong> Fully compatible with Beaver Builder, Divi, Visual Composer, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ WHY CHOOSE ECHO KNOWLEDGE BASE?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>User-Friendly:\u003C\u002Fstrong> Designed for ease of use – no coding required and a gentle learning curve.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Professional Design:\u003C\u002Fstrong> 26 beautiful, ready-to-use layouts give your docs a polished look out of the box.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Highly Customizable:\u003C\u002Fstrong> Extensive configuration options to tailor the knowledge base to your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reliable Support:\u003C\u002Fstrong> Our friendly, Canadian-based support team is ready to help with any questions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Regular Updates:\u003C\u002Fstrong> Continuously improved with new features (our roadmap is packed with upcoming enhancements!).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Global Ready:\u003C\u002Fstrong> Translate your documentation and serve users in any language with full multilingual support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>About Us:\u003C\u002Fstrong> We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.\u003C\u002Fp>\n","A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.",10000,1138226,98,119,"2026-03-11T20:25:00.000Z","5.3","5.6",[53,21,54,55,22],"ai","documentation","faq","https:\u002F\u002Fwww.echoknowledgebase.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fecho-knowledge-base.17.1.0.zip","2024-02-02 00:00:00",{"slug":60,"name":61,"version":62,"author":63,"author_profile":64,"description":65,"short_description":66,"active_installs":67,"downloaded":68,"rating":69,"num_ratings":70,"last_updated":71,"tested_up_to":15,"requires_at_least":72,"requires_php":73,"tags":74,"homepage":79,"download_link":80,"security_score":81,"vuln_count":82,"unpatched_count":13,"last_vuln_date":83,"fetched_at":28},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.43","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process or help desk software to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with both customers and the support management team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. With Support Genix ticketing plugin, multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly and professionally.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined assignment rules. If no agent is initially assigned, the system will automatically assign the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language using your preferred translation tool or system. It’s fully compatible with popular translation plugins, ensuring seamless localization for global users.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot interface when their questions require human assistance, ensuring seamless escalation with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base automatically while customers create tickets, empowering self-service and reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized without manual intervention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized for better performance.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need without overwhelming customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate specific email addresses directly with support tickets, enabling organized multi-mailbox management, automatic routing, and department-based email handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across different mailbox categories for better organization, departmental routing, and workload distribution across your support team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries and issue types.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets directly. Each hotlink automatically logs the customer into the support portal, allowing them to view and manage their tickets without manually signing in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the initial height of the text editor to match your team’s preferences for more comfortable ticket creation and reply workflows.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, monthly, or custom intervals. Track key support metrics delivered directly to your inbox to drive data-informed decisions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Verify purchase codes, communicate with customers, and manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce  …\u003C\u002Fli>\n\u003C\u002Ful>\n","Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.",1000,45156,88,9,"2026-03-15T10:43:00.000Z","5.0","7.2",[75,76,77,22,78],"ai-chatbot","customer-support","helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.43.zip",97,3,"2025-09-03 00:00:00",{"slug":85,"name":86,"version":87,"author":85,"author_profile":88,"description":89,"short_description":90,"active_installs":91,"downloaded":92,"rating":93,"num_ratings":94,"last_updated":95,"tested_up_to":96,"requires_at_least":97,"requires_php":98,"tags":99,"homepage":103,"download_link":104,"security_score":105,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":28},"customerly","AI Chatbot for WordPress by Customerly","2.5.4","https:\u002F\u002Fprofiles.wordpress.org\u002Fcustomerly\u002F","\u003Cp>Customerly is the unique platform that blends AI with your live chat to help your team support customers in no time in any language.\u003C\u002Fp>\n\u003Cp>Use Customerly to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>💬 Live chat with AI to support visitors in real-time.\u003C\u002Fli>\n\u003Cli>✉️ Engage and capture more leads automatically with live chat triggers and AI.\u003C\u002Fli>\n\u003Cli>📢 Nurture leads by sending automated email marketing with powerful workflows.\u003C\u002Fli>\n\u003Cli>👥 Create lists based on your rules and reuse them to send tailored messages.\u003C\u002Fli>\n\u003Cli>📧 Send newsletters to your customers with a beautiful email template builder.\u003C\u002Fli>\n\u003Cli>😀 Identify automatically your new users and personalize greetings with their name without effort.\u003C\u002Fli>\n\u003Cli>💸 Keep your costs under control and save money by adopting a single solution for all your communications via chat and email.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>💬 AI Chatbot\u003C\u002Fh3>\n\u003Cp>Collect leads while you sleep and reply to their enquiries via live chat or via email on autopilot.\u003C\u002Fp>\n\u003Cp>Talk to your customers in real-time with a beautiful, super fast and customizable live chat for your WordPress website.\u003C\u002Fp>\n\u003Cp>The Customerly \u003Ca href=\"https:\u002F\u002Fwww.customerly.io\u002Ffeatures\u002Flive-chat-plugin-for-wordpress\u002F?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wordpress_live_chat\" rel=\"nofollow ugc\">Live Chat Software \u003C\u002Fa>  for your WordPress website will help you with:\u003Cbr \u002F>\n* 🎨 Customizing the live chat to match your brand identity\u003Cbr \u002F>\n* ✅ Creating greeting messages to help you start a conversation\u003Cbr \u002F>\n* ✅  Recover visitors about to abandon your website\u003Cbr \u002F>\n* ✅  Profile your incoming chat messages with more questions\u003Cbr \u002F>\n* ✅  Getting  more demos with meeting booking\u003Cbr \u002F>\n* ✅  Helping your customers with Knowledge base and AutoReply\u003Cbr \u002F>\n* 📱Replying on mobile everywhere you go on the Customerly mobile app\u003Cbr \u002F>\n* 📚Knowledge base builder to support on autopilot your customers 24\u002F7\u003Cbr \u002F>\n* 🎥 Video live chat and screen-sharing with your visitors without leaving the page\u003C\u002Fp>\n\u003Cp>Our Live Chat helps 28.000+ businesses all over the world to deliver the most effective customer service and real-time support.\u003C\u002Fp>\n\u003Cp>Help your customers find their way with our AI-integrated live chat.\u003C\u002Fp>\n\u003Ch4>Live Chat\u003C\u002Fh4>\n\u003Cp>Save time with canned responses\u003Cbr \u002F>\nReduce workloads for your team and quickly reply to repeated requests\u003C\u002Fp>\n\u003Ch4>Canned Responses\u003C\u002Fh4>\n\u003Cp>Answer faster with chat previews\u003Cbr \u002F>\nSneak-peek your customers’ messages while they are still typing. You can search for the perfect answer to quickly respond\u003C\u002Fp>\n\u003Ch4>Chat Previews\u003C\u002Fh4>\n\u003Cp>Enrich your chat messages\u003Cbr \u002F>\nNot just plain text, use our built-in editor to create compelling messages with font styles, inline images and much more\u003C\u002Fp>\n\u003Ch4>Rich Chat Messages\u003C\u002Fh4>\n\u003Cp>Not just text, share any media\u003Cbr \u002F>\nDrag & drop any file to send them on chat. Your customers will be able to share easily their documents too, like screenshots, PDF quotes, ZIP, videos and much more…\u003C\u002Fp>\n\u003Ch4>Chat Attachments\u003C\u002Fh4>\n\u003Cp>Find any past chat with chat history\u003Cbr \u002F>\nIn your chat history archive, you can find easily any past conversation that includes a certain phrase. Check also a past conversation for a specific customer\u003C\u002Fp>\n\u003Ch4>Chat Archives\u003C\u002Fh4>\n\u003Cp>Enable notifications to instantly reply to your live chats\u003Cbr \u002F>\nDo not miss any opportunity by turning on web, mobile or email notifications every time you get a new chat\u003C\u002Fp>\n\u003Ch4>Chat Notifications\u003C\u002Fh4>\n\u003Ch4>🎥 Video live chat & screen share\u003C\u002Fh4>\n\u003Cp>Deliver demos straight away, show products easily or fix issues on your customer computers with Customerly\u003C\u002Fp>\n\u003Ch4>⚡️ Live Chat Engagements\u003C\u002Fh4>\n\u003Cp>Engage with customers on your pages to get more leads and appointment\u003C\u002Fp>\n\u003Cp>Add Welcome Messages to better engage with your visitors on your website and ask Pre-Chat questions to better profile your incoming leads.\u003C\u002Fp>\n\u003Cp>Then use Smart Assignment Rules to always assign the message to the right person in the team.\u003C\u002Fp>\n\u003Cp>Let your visitors book a Book a Meeting directly from the chat.\u003C\u002Fp>\n\u003Cp>Let your customer find an answer themself with In-Chat Help Center. We are saving more than 80,000 support cases per month to our customers. That’s a million dollar saved in customer support time and salary.\u003C\u002Fp>\n\u003Ch4>⭐️ Live Chat Dashboard\u003C\u002Fh4>\n\u003Cp>The Conversations Inbox is where the magic happens between you and your customers\u003Cbr \u002F>\nOne single place to connect with your customers\u003C\u002Fp>\n\u003Ch4>🎨 Live Chat Customization\u003C\u002Fh4>\n\u003Cp>Make your live chat look like yours with wonderful customizations\u003C\u002Fp>\n\u003Cp>Customize your live chat to match your brand with different Chat Icons. Each agent will be able to customize their profiles.\u003Cbr \u002F>\nYou can also present your company with a\u003Cbr \u002F>\nCompany mission statement\u003C\u002Fp>\n\u003Cp>The live chat support several Languages that adapts automatically to the customer browser.\u003C\u002Fp>\n\u003Ch4>🎨 Help Center\u003C\u002Fh4>\n\u003Cp>Deploy a self-service help center with intelligent automation\u003C\u002Fp>\n\u003Cp>When it comes to customers, a good 50% of them prefer to find an answer themself in an Help Center.\u003C\u002Fp>\n\u003Cp>Thanks to the In-Chat Search they will be able to search their answer in there without bugging your customer support team. Auto reply instead is going to suggest automatically a solution for them based on their inquiries.\u003C\u002Fp>\n\u003Cp>Build your Knowledge base with an easy to use and powerful Article Editor, add your Google Tag Manager and observe any Article Feedback\u003C\u002Fp>\n\u003Ch4>🧐 Improve with Reports\u003C\u002Fh4>\n\u003Cp>Analyze detailed reports on how your customer service team is performing with Team, Chat and Agent Reports.\u003C\u002Fp>\n\u003Cp>Optimize your knowledge base with reports on the Help Center and understand what they are searching for with Failed Searches Reports\u003C\u002Fp>\n\u003Ch3>Newsletter & Marketing Automation\u003C\u002Fh3>\n\u003Ch4>🤖 Automate emails with workflows\u003C\u002Fh4>\n\u003Cp>Create automation to communicate with your customers along their journey from awareness to advocacy.\u003C\u002Fp>\n\u003Cp>The Workflow Builder will let you create email sequences easily to nurture your leads or keep engaged your customers.\u003C\u002Fp>\n\u003Cp>Explore our Workflow Templates to get inspiration on how you can welcome new customers, engage with the current one and nurture prospects.\u003C\u002Fp>\n\u003Cp>Use powerful Customer Lists to automatically segment your customers based on your rules. Split by city, list, form source, campaign? You name it. The sky is the limit.\u003C\u002Fp>\n\u003Ch4>📧 Email Marketing\u003C\u002Fh4>\n\u003Cp>Craft, deliver and analyze beautiful email marketing campaigns.\u003C\u002Fp>\n\u003Cp>With the Customerly Email Marketing suite you will be able to create, send, analyze beautiful marketing campaigns. With 100% Delivery Rate and robust reply system you will get more results from each campaign you send.\u003C\u002Fp>\n\u003Cp>Build with a fantastic Visual Email Template Builder that will allow you in a few moments to craft responsive email campaigns.\u003C\u002Fp>\n\u003Cp>Once you sent the one-shot email campaign or an automated one, check the Email Stats and User detailed reporting to see exactly how  people are responding to your marketing efforts.\u003C\u002Fp>\n\u003Ch3>WP Live Chat Complete Features List\u003C\u002Fh3>\n\u003Cp>💬 Live Chat accessible from everywhere\u003C\u002Fp>\n\u003Cp>🚀 Super fast live Chat\u003C\u002Fp>\n\u003Cp>🎥 Video Live Chat your website visitors\u003C\u002Fp>\n\u003Cp>📱 Live chat conversations accessible from your iPhone or Android mobile device\u003C\u002Fp>\n\u003Cp>🌈 Change the color of the live chat window\u003C\u002Fp>\n\u003Cp>✏️ Customize the icon of the live chat bubble\u003C\u002Fp>\n\u003Cp>🤖 Create automated questions to ask in your live chat window\u003C\u002Fp>\n\u003Cp>⌚️ Office Hours to show or hide your live chat window when out of office\u003C\u002Fp>\n\u003Cp>🧑‍💻 Assign conversations with smart rules\u003C\u002Fp>\n\u003Cp>🎇 Live Chat GIF Integration\u003C\u002Fp>\n\u003Cp>💬 Allow live chat popup with welcome messages\u003C\u002Fp>\n\u003Cp>🌅 3 Backgrounds for your live chat window\u003C\u002Fp>\n\u003Cp>🔒 Limit the live chat window to show only to logged users\u003C\u002Fp>\n\u003Cp>💬 Set the position of your live chat box\u003C\u002Fp>\n\u003Cp>🌍 Ban visitors from chatting to you based on IPAddress\u003C\u002Fp>\n\u003Cp>📊 Google Analytics integration to track conversion with the live chat\u003C\u002Fp>\n\u003Cp>🔵 Facebook Pixel Event tracking for conversion with the live chat\u003C\u002Fp>\n\u003Cp>🖥 Desktop notification when a live chat is received\u003C\u002Fp>\n\u003Cp>👥 Add your friend or colleague to your live chat\u003C\u002Fp>\n\u003Cp>🧑‍💼 Share notes with other agents on the live chat conversations\u003C\u002Fp>\n\u003Cp>📈 Live chat statistics\u003C\u002Fp>\n\u003Cp>🗃 Attach files to any live chat\u003C\u002Fp>\n\u003Cp>📸 Screenshots creation from the live chat in one click\u003C\u002Fp>\n\u003Cp>🔐 Secure Live Chat system\u003C\u002Fp>\n\u003Cp>👥 Create different teams to assign your live chat\u003C\u002Fp>\n\u003Cp>📸 Screenshots creation from the live chat in one click\u003C\u002Fp>\n\u003Cp>🕰 Access historical live chat conversations\u003C\u002Fp>\n\u003Cp>🔄 Keep the person logged within the live chat automatically\u003C\u002Fp>\n\u003Cp>💾 Offline Live Chat messages stored\u003C\u002Fp>\n\u003Cp>📧 Continue conversation even after the live chat with email seamlessly\u003C\u002Fp>\n\u003Cp>🔃 Unlimited simultaneous live chat\u003C\u002Fp>\n\u003Cp>💾 Unlimited live chat stored\u003C\u002Fp>\n\u003Ch3>How to install the AI Chatbot\u003C\u002Fh3>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F_WZ_YaU3aJQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Translations\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>English\u003C\u002Fli>\n\u003Cli>Català (Catalan),\u003C\u002Fli>\n\u003Cli>Dansk (Danish),\u003C\u002Fli>\n\u003Cli>Nederlands (Dutch),\u003C\u002Fli>\n\u003Cli>English (Australia) (English (Australia))\u003C\u002Fli>\n\u003Cli>English (UK) (English (UK))\u003C\u002Fli>\n\u003Cli>Français (French (France)),\u003C\u002Fli>\n\u003Cli>Deutsch (German),\u003C\u002Fli>\n\u003Cli>Italiano (Italian),\u003C\u002Fli>\n\u003Cli>Português do Brasil (Portuguese (Brazil)),\u003C\u002Fli>\n\u003Cli>Português (Portuguese (Portugal)),\u003C\u002Fli>\n\u003Cli>Română (Romanian),\u003C\u002Fli>\n\u003Cli>Español (Spanish (Spain)),\u003C\u002Fli>\n\u003Cli>Svenska (Swedish),\u003C\u002Fli>\n\u003Cli>Bahasa Indonesia (Indonesian),\u003C\u002Fli>\n\u003Cli>Polski (Polish),\u003C\u002Fli>\n\u003Cli>slovenščina (Slovenian),\u003C\u002Fli>\n\u003Cli>Tiếng Việt (Vietnamese),\u003C\u002Fli>\n\u003Cli>Ελληνικά (Greek),\u003C\u002Fli>\n\u003Cli>Magyar (Hungarian),\u003C\u002Fli>\n\u003Cli>Русский (Russian),\u003C\u002Fli>\n\u003Cli>čeština‎ (Czech),\u003C\u002Fli>\n\u003Cli>Esperanto (Esperanto)\u003C\u002Fli>\n\u003C\u002Ful>\n","AI Chatbot to support customers, create engaging messages and send automated emails.",400,43268,90,25,"2024-03-01T16:26:00.000Z","6.2.9","3.0","5.4",[19,75,100,101,102],"chatgpt","gpt","live-chat","https:\u002F\u002Fwww.customerly.io\u002F?utm_source=wordpress&utm_medium=plugin&utm_campaign=plugin_uri","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcustomerly.2.5.4.zip",85,{"slug":107,"name":108,"version":109,"author":110,"author_profile":111,"description":112,"short_description":113,"active_installs":26,"downloaded":114,"rating":26,"num_ratings":115,"last_updated":116,"tested_up_to":117,"requires_at_least":16,"requires_php":118,"tags":119,"homepage":121,"download_link":122,"security_score":26,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":28},"buddybot-ai-custom-ai-assistant-and-chat-agent","BuddyBot – OpenAI Assistants, AI Chatbots and Support Agents for WordPress","1.6.5.0","buddybot","https:\u002F\u002Fprofiles.wordpress.org\u002Fbuddybot\u002F","\u003Cp>\u003Cstrong>OpenAI Assistants and AI Chatbots for WordPress Site\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fgetbuddybot.com\" rel=\"nofollow ugc\">BuddyBot\u003C\u002Fa> brings the power of OpenAI Assistants and AI Chatbots directly to your WordPress site, helping you automate user conversations, answer user queries, and provide support—all in a seamless, native experience. Designed for WordPress, BuddyBot integrates effortlessly, allowing you to train AI on your site’s content, including posts and comments, for more relevant and accurate responses.\u003C\u002Fp>\n\u003Cp>With an intuitive setup, customizable training options, and deep integration with WordPress, BuddyBot ensures that your OpenAI assistants feels like a natural part of your website. Whether you’re running a support site, blog, or community, BuddyBot makes AI-powered interactions smarter, faster, and more efficient.\u003C\u002Fp>\n\u003Cp>Let BuddyBot handle conversations while you focus on growing your site!\u003C\u002Fp>\n\u003Ch4>Key Features of BuddyBot – AI-Powered Chatbot for WordPress\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Native OpenAI Assistants Integration – Brings OpenAI Assistants to WordPress, making AI Chatbots a natural part of your site.\u003C\u002Fli>\n\u003Cli>Create OpenAI Assistants: Easily create and manage AI Chatbots directly from your WordPress admin area.\u003C\u002Fli>\n\u003Cli>Train with Site Data: Train AI Chatbots with your site’s posts and comments in just one click.\u003C\u002Fli>\n\u003Cli>Frontend Deployment: Use a simple shortcode to publish an AI Chatbot on any page or post, allowing visitors to interact with AI chat agents.\u003C\u002Fli>\n\u003Cli>Bootstrap Integration: The plugin utilizes the Bootstrap framework for its layout and design, ensuring a responsive and consistent user interface across devices.\u003C\u002Fli>\n\u003Cli>Multiple AI Assistants – Create different OpenAI assistants for various purposes with our advanced extensions.\u003C\u002Fli>\n\u003Cli>AI-Powered FAQs (Pro) – Automatically generate relevant FAQs based on your site content.\u003C\u002Fli>\n\u003Cli>Seamless WordPress Experience – Works like a built-in feature of WordPress with full admin control.\u003C\u002Fli>\n\u003Cli>Future-Ready & Expandable – More powerful AI Chatbot features coming soon with premium add-ons!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Use Cases\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Instant Support Automation:\u003C\u002Fstrong> BuddyBot can automatically handle visitor queries on your website, providing immediate support.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge-Based FAQs:\u003C\u002Fstrong> Train BuddyBot on your site’s posts, comments, and pages to generate FAQ responses tailored to your site’s content (with Pro features).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Community Engagement:\u003C\u002Fstrong> Deploy AI chatbots across your blog, forum, or community site to answer member questions, recommend content, and keep discussions active.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Memberships Content:\u003C\u002Fstrong> Assist logged-in members by answering their private queries, guiding them to restricted or premium content areas, or deploying AI Chatbots trained on restricted content.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Product Recommendations:\u003C\u002Fstrong> BuddyBot can suggest products, articles, services, or downloads based on a visitor’s question by intelligently referring to your site’s content.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Ticket Workflow (Backend Review):\u003C\u002Fstrong> Capture and review chatbot conversations inside the WordPress admin to follow up manually on complex queries or escalate issues as needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pre-Sales:\u003C\u002Fstrong> Educate potential customers about your products, services, or features in real-time through automated and accurate chat interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Event or Course Information Assistant:\u003C\u002Fstrong> For sites offering events, webinars, or courses, BuddyBot can answer FAQs, session times, or enrollment details automatically.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>24\u002F7 Website Support:\u003C\u002Fstrong> Offer round-the-clock assistance, guiding visitors through  navigation, resources, account setup, or next steps without human intervention.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>OpenAI Assistants Integration\u003C\u002Fh4>\n\u003Cp>BuddyBot integrates directly with OpenAI Assistants API, enabling a seamless connection between your WordPress site and OpenAI’s AI models. It communicates via API requests, sending user inputs to OpenAI’s cloud-based assistant, which processes the data and returns a relevant response in real time. The plugin manages API authentication using your OpenAI API key, ensuring secure and efficient communication. BuddyBot also supports vector-based AI training, where site content (posts, pages, and comments) is preprocessed and synchronized to OpenAI’s vector store, allowing the assistant to retrieve context-aware responses. With built-in WordPress hooks and AJAX handling, BuddyBot provides a smooth, asynchronous chatbot experience without slowing down your site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Important Links:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetbuddybot.com\" rel=\"nofollow ugc\">Demo\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetbuddybot.com\" rel=\"nofollow ugc\">BuddyBot Website\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.openai.com\" rel=\"nofollow ugc\">OpenAI Website\u003C\u002Fa> \u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fterms\" rel=\"nofollow ugc\">OpenAI Terms of Use\u003C\u002Fa> \u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fprivacy\" rel=\"nofollow ugc\">OpenAI Privacy Policy\u003C\u002Fa> \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Please review these documents to understand how OpenAI handles your data.\u003C\u002Fp>\n\u003Ch4>Requirements\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>An OpenAI account and API key are required to use the BuddyBot plugin.\u003C\u002Fli>\n\u003Cli>Once you have an OpenAI account, you need to obtain an API key to configure the plugin. \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Getting Started\u003C\u002Fh4>\n\u003Cp>To get started with BuddyBot, follow these steps to integrate OpenAI Assistants seamlessly into your WordPress site:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Install and Activate BuddyBot Plugin: Navigate to your WordPress dashboard. Go to Plugins > Add New. Search for “BuddyBot” and click Install Now. After installation, click Activate to enable the plugin.\u003C\u002Fli>\n\u003Cli>Configure OpenAI API Settings: In the WordPress dashboard, access the BuddyBot settings. Enter your OpenAI API key to establish a secure connection between your site and OpenAI’s Assistants models.\u003C\u002Fli>\n\u003Cli>Train the AI Assistant: Within BuddyBot settings, select the content types (posts, pages, comments) you want the AI Chatbot to learn from. Initiate the single click training process to synchronize your site’s content with OpenAI’s vector store, enabling context-aware responses.\u003C\u002Fli>\n\u003Cli>Customize AI Behavior: Adjust response settings, conversation limits, and other preferences to tailor the assistant’s interactions to your site’s needs.\u003C\u002Fli>\n\u003Cli>Deploy the AI Chatbot: Use the shortcode to embed the chatbot within specific pages or posts.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>By following these steps, BuddyBot will be up and running, providing intelligent, AI-driven interactions for your WordPress site’s visitors.\u003C\u002Fp>\n","Discover AI Chatbots for WordPress, only plugin built on native OpenAI assistants. Explore a new different way to chat!",4343,2,"2025-09-19T03:41:00.000Z","6.8.5","7.3",[53,19,21,120],"openai","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fbuddybot-ai-custom-ai-assistant-and-chat-agent.1.6.5.0.zip",{"slug":124,"name":125,"version":126,"author":127,"author_profile":128,"description":129,"short_description":130,"active_installs":131,"downloaded":132,"rating":26,"num_ratings":133,"last_updated":134,"tested_up_to":15,"requires_at_least":135,"requires_php":136,"tags":137,"homepage":139,"download_link":140,"security_score":26,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":28},"zeno-chatbot-ai","Zeno – AI-Powered Chatbot","1.3.2","r_mizan","https:\u002F\u002Fprofiles.wordpress.org\u002Fr_mizan\u002F","\u003Cp>Zeno Chatbot: Revolutionize Your WordPress Site with AI-Powered Support\u003C\u002Fp>\n\u003Ch3>Key Features and Intelligent Learning\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Zeno Chatbot\u003C\u002Fstrong> is an advanced \u003Cstrong>AI-powered WordPress chatbot plugin\u003C\u002Fstrong>. This innovative tool empowers you to seamlessly integrate a fully customizable chatbot into your WordPress site, harnessing the power of cutting-edge \u003Cstrong>OpenAI (GPT-5 Mini and others)\u003C\u002Fstrong> or \u003Cstrong>Google Gemini\u003C\u002Fstrong> models for intelligent, human-like interactions.\u003Cbr \u002F>\nWhat sets \u003Cstrong>Zeno Chatbot\u003C\u002Fstrong> apart is its ability to learn directly from your \u003Cstrong>WordPress pages, posts, and uploaded resources\u003C\u002Fstrong>—including images and PDFs. This transforms your site’s content into a dynamic, interactive knowledge base, delivering precise, context-aware responses without any coding required.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>24\u002F7 Automated Customer Support\u003C\u002Fstrong>: Provide instant, round-the-clock assistance to keep your visitors engaged and satisfied.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>User-Friendly Setup\u003C\u002Fstrong>: Secure, intuitive installation from your WordPress dashboard—deploy in minutes, no technical expertise needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Monitoring & Analytics\u003C\u002Fstrong>: Track conversations, customer satisfaction, and emerging issues via a comprehensive dashboard.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Seamless Email Integration\u003C\u002Fstrong>: Convert chats into trackable email threads for effortless follow-up.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Ideal for Diverse Websites\u003C\u002Fh3>\n\u003Cp>Whether you’re running a blog, \u003Cstrong>SaaS tools\u003C\u002Fstrong>, or \u003Cstrong>eCommerce stores\u003C\u002Fstrong>, \u003Cstrong>Zeno Chatbot\u003C\u002Fstrong> excels at handling \u003Cstrong>FAQs\u003C\u002Fstrong>, offering real-time guidance, and streamlining user journeys. It reduces support workload, boosts engagement, and elevates your site’s overall user experience—all while maintaining your brand’s voice through super customizable widgets (colors, styles, and visualizations).\u003C\u002Fp>\n\u003Ch3>Why Choose Zeno Chatbot?\u003C\u002Fh3>\n\u003Cp>Built exclusively for the WordPress community, this free plugin (with premium features on the horizon) ensures fast, accurate, and friendly conversations that feel truly personalized. Say goodbye to generic bots and hello to a virtual assistant that anticipates needs and resolves queries on autopilot.\u003C\u002Fp>\n\u003Cp>[Discover Zeno Chatbot today] (https:\u002F\u002Fchatbotwp.ai) and unlock the future of effortless, AI-driven customer engagement!\u003C\u002Fp>\n\u003Ch3>🚀 Why Use Zeno Chatbot?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Reduce your support workload with \u003Cstrong>instant, 24\u002F7 AI assistance\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Train the chatbot using your \u003Cstrong>own WordPress content\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Fully \u003Cstrong>customizable widget\u003C\u002Fstrong> to match your site’s brand.\u003C\u002Fli>\n\u003Cli>Choose from \u003Cstrong>OpenAI GPT\u003C\u002Fstrong> or \u003Cstrong>Google Gemini\u003C\u002Fstrong> for response generation.\u003C\u002Fli>\n\u003Cli>Secure and easy setup directly from your WordPress dashboard.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Key Features of Zeno Chatbot\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI-Powered by Leading Models\u003C\u002Fstrong>\u003Cbr \u002F>\nPowered by \u003Cstrong>OpenAI (GPT-5 Mini and others)\u003C\u002Fstrong> or \u003Cstrong>Google Gemini\u003C\u002Fstrong> for smart, human-like conversations\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Trains Directly on Your Content\u003C\u002Fstrong>\u003Cbr \u002F>\nAutomatically learns from your \u003Cstrong>WordPress pages, posts, and uploaded resources\u003C\u002Fstrong> including images, and PDF files\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>100% No-Code Setup\u003C\u002Fstrong>\u003Cbr \u002F>\nEasy installation and configuration directly from your WordPress dashboard\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fully Customizable Chat Widget\u003C\u002Fstrong>\u003Cbr \u002F>\nMatch your brand with complete control over colors, styles, position, avatars, and welcome messages\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>24\u002F7 Automated Customer Support\u003C\u002Fstrong>\u003Cbr \u002F>\nInstant answers to FAQs, product questions, and visitor inquiries anytime\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Context-Aware & Accurate Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nUnderstands your site content deeply for relevant, on-brand replies\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Analytics Dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nMonitor conversations, track customer satisfaction, and identify common issues\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat-to-Email Integration\u003C\u002Fstrong>\u003Cbr \u002F>\nSeamlessly convert ongoing chats into trackable email threads for follow-up\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Perfect for Any WordPress Site\u003C\u002Fstrong>\u003Cbr \u002F>\nIdeal for blogs, \u003Cstrong>SaaS sites\u003C\u002Fstrong>, \u003Cstrong>eCommerce stores\u003C\u002Fstrong>, agencies, and membership sites\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Secure & Privacy-Focused\u003C\u002Fstrong>\u003Cbr \u002F>\nNo external third-party dependencies that compromise your data\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Free to Start\u003C\u002Fstrong>\u003Cbr \u002F>\nCore plugin is completely free, with premium features in development\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Rich Markdown Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nAI responses display with beautiful formatting including headers, lists, code blocks, and links for improved readability\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🧠 LLM Integration\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Choose your preferred AI provider: \u003Cstrong>OpenAI\u003C\u002Fstrong>, \u003Cstrong>Google Gemini\u003C\u002Fstrong>, or \u003Cstrong>Anthropic Claude (coming soon)\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Supports advanced models like \u003Cstrong>GPT-5 Mini\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Store and encrypt your API key securely.\u003C\u002Fli>\n\u003Cli>Adjust model selection for cost-performance balance.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>💬 Customizable Chat Widget\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Enable or disable floating widget visibility.\u003C\u002Fli>\n\u003Cli>Add custom \u003Cstrong>agent name, avatar, and chat design\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Personalize colors (header, send button, chat bubbles).\u003C\u002Fli>\n\u003Cli>Works seamlessly with any WordPress theme.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚙️ General & System Settings\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Define your chatbot’s \u003Cstrong>tone, behavior, and system prompts\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Customize fallback or error messages.\u003C\u002Fli>\n\u003Cli>Manage all settings through an elegant, modern UI.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📧 Email Notifications\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Configure outbound email settings for chat transcripts and alerts.\u003C\u002Fli>\n\u003Cli>Set \u003Cstrong>From Name\u003C\u002Fstrong>, \u003Cstrong>From Email\u003C\u002Fstrong>, and \u003Cstrong>Reply-To\u003C\u002Fstrong> fields.\u003C\u002Fli>\n\u003Cli>Compatible with WordPress mail and SMTP plugins.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📚 Knowledge Base Integration\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Train the chatbot with internal content (Pages, Posts).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Upload resources\u003C\u002Fstrong> – Add images and PDF files from your Media Library.\u003C\u002Fli>\n\u003Cli>Option to rebuild or clear your content index anytime.\u003C\u002Fli>\n\u003Cli>Enable \u003Cstrong>automatic updates\u003C\u002Fstrong> when content changes.\u003C\u002Fli>\n\u003Cli>Files up to 15MB supported with automatic format detection.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📊 Smart Dashboard & Analytics\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Monitor total conversations, response time, and user satisfaction.\u003C\u002Fli>\n\u003Cli>View chat performance analytics over the last 14 days.\u003C\u002Fli>\n\u003Cli>Quick insights to measure and improve engagement.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🧩 Built-in Help & Guide\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Learn setup and usage directly inside the plugin:\u003C\u002Fli>\n\u003Cli>Why Zeno Chatbot\u003C\u002Fli>\n\u003Cli>How to Use\u003C\u002Fli>\n\u003Cli>Setting up LLM & API Key\u003C\u002Fli>\n\u003Cli>Options at a Glance\u003C\u002Fli>\n\u003Cli>Credits\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Alternative to:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-MxChat-Which-WordPress-AI-Chatbot-Is-Right-for-You\" rel=\"nofollow ugc\">MXChat\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-AYS-ChatGPT-Assistant-Which-One-Should-You-Choose\" rel=\"nofollow ugc\">AYS ChatGPT Assistant\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-GeekyBot-Which-AI-Chatbot-Is-Better-for-Your-WordPress-Site\" rel=\"nofollow ugc\">Geekybot\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-Hyve-Lite-Which-WordPress-AI-Chatbot-Is-Right-for-You-in-2025\" rel=\"nofollow ugc\">Hyve\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fchatbotwp.ai\u002FWP-Chatbot-Comparison\u002FZeno-Chatbot-vs-WPBot-Which-WordPress-AI-Chatbot-Should-You-Choose-in-2025\" rel=\"nofollow ugc\">WPBot\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.3.2 (February 24, 2026)\u003C\u002Fh3>\n\u003Cp>Bug Fixes:\u003Cbr \u002F>\n* Prevented Action Scheduler database table-missing errors during scheduler boot by skipping Action Scheduler queries until its tables exist\u003Cbr \u002F>\n* Hardened recurring scheduler self-healing by using Action Scheduler’s ensure-recurring hook when supported and best-effort activation seeding for maintenance\u002Fcleanup jobs\u003Cbr \u002F>\n* Fixed scheduler boot re-entrancy that could recurse into cleanup scheduling and exhaust memory when Action Scheduler was already initialized\u003C\u002Fp>\n\u003Ch3>1.3.0 (February 17, 2026)\u003C\u002Fh3>\n\u003Cp>New Features:\u003Cbr \u002F>\n* Internal Content expansion: added dedicated Sitemap, Product Index, and Knowledge Notes data sources in settings\u003Cbr \u002F>\n* Sitemap indexing workflow: auto\u002Fmanual source selection, chunked processing, progress modal, and completion summary\u003Cbr \u002F>\n* Product indexing workflow: field-selectable WooCommerce indexing with chunked processing and dedicated product JSON output\u003Cbr \u002F>\n* Conversation lifecycle controls: added dedicated Conversation Settings panel with auto-close and auto-summary options\u003Cbr \u002F>\n* Conversation summaries: added summary status\u002Factions in conversation details with retry\u002Fregenerate support\u003C\u002Fp>\n\u003Cp>Improvements:\u003Cbr \u002F>\n* Unified Internal Content overview loading into a single API payload\u003Cbr \u002F>\n* Migrated indexing workflows to service-driven architecture with contract-locked response adapters\u003Cbr \u002F>\n* Added transparent derived-text cache invalidation hooks across indexed knowledge sources\u003Cbr \u002F>\n* Added consistency checks for scheduler usage, indexing contracts, and critical security invariants\u003C\u002Fp>\n\u003Cp>Bug Fixes:\u003Cbr \u002F>\n* Fixed invalid REST handler mapping for conversation status\u002Freply endpoints\u003Cbr \u002F>\n* Fixed markdown heading rendering in Knowledge Notes preview\u003Cbr \u002F>\n* Fixed class loading regressions by enforcing Composer autoload flow and authoritative dump workflow\u003Cbr \u002F>\n* Fixed summary generation transcript grounding to improve summary quality\u003C\u002Fp>\n\u003Cp>Security:\u003Cbr \u002F>\n* Strengthened chat session integrity with signed session payload verification\u003Cbr \u002F>\n* Hardened public markdown rendering with strict sanitization and safe link protocol enforcement\u003Cbr \u002F>\n* Reduced public error leakage by returning generic client-facing error responses\u003Cbr \u002F>\n* Enforced scoped chat\u002Fhistory rate limiting and improved abuse controls\u003Cbr \u002F>\n* Added same-site sitemap traversal enforcement for root and nested sitemap URLs\u003C\u002Fp>\n\u003Ch3>Roadmap\u003C\u002Fh3>\n\u003Ch3>v1.4.0 – Enhanced Analytics & Insights\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Vector-based semantic search\u003C\u002Fli>\n\u003Cli>Sentiment and intent analysis\u003C\u002Fli>\n\u003Cli>Conversion tracking and popular topic dashboard\u003C\u002Fli>\n\u003Cli>Real-time analytics and report export (CSV, PDF)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>v1.5.0 – Multilingual Support & Localization\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Auto-detect and respond in the visitor’s language\u003C\u002Fli>\n\u003Cli>Support for 50+ languages including RTL (Right-to-Left)\u003C\u002Fli>\n\u003Cli>Custom translations for widget UI\u003C\u002Fli>\n\u003Cli>Language-specific AI model selection\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>v1.6.0 – Advanced Document Processing\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Content priority and relevance scoring\u003C\u002Fli>\n\u003Cli>TXT file support\u003C\u002Fli>\n\u003Cli>Automatic document summarization\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Troubleshooting\u003C\u002Fh3>\n\u003Cp>If your chatbot shows:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“I apologize, but I encountered an issue processing your request.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Please check the following:\u003Cbr \u002F>\n1. Ensure a valid \u003Cstrong>OpenAI API key\u003C\u002Fstrong> is entered.\u003Cbr \u002F>\n2. Verify your \u003Cstrong>Data Source\u003C\u002Fstrong> is indexed.\u003Cbr \u002F>\n3. Review \u003Cstrong>System Prompts\u003C\u002Fstrong> for formatting errors.\u003Cbr \u002F>\n4. 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