[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fvlliVM09T8FNnaiT7FHc3YDK7pWvGqd6cB5lNe5lvNY":3},{"slug":4,"display_name":5,"profile_url":6,"plugin_count":7,"total_installs":8,"avg_security_score":9,"avg_patch_time_days":10,"trust_score":11,"computed_at":12,"plugins":13},"smartsupp","Smartsupp","https:\u002F\u002Fprofiles.wordpress.org\u002Fsmartsupp\u002F",2,20000,99,14,93,"2026-04-04T17:10:20.116Z",[14,38],{"slug":15,"name":16,"version":17,"author":5,"author_profile":6,"description":18,"short_description":19,"active_installs":8,"downloaded":20,"rating":21,"num_ratings":22,"last_updated":23,"tested_up_to":24,"requires_at_least":25,"requires_php":26,"tags":27,"homepage":32,"download_link":33,"security_score":34,"vuln_count":7,"unpatched_count":35,"last_vuln_date":36,"fetched_at":37},"smartsupp-live-chat","Smartsupp – live chat, AI shopping assistant and chatbots","3.9.2","\u003Cp>Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.\u003C\u002Fp>\n\u003Ch3>Elevate Your Online Sales with Conversations!\u003C\u002Fh3>\n\u003Cp>We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.\u003C\u002Fp>\n\u003Ch3>Why choose Smartsupp?\u003C\u002Fh3>\n\u003Cp>🗨️ \u003Cstrong>Chat and Connect:\u003C\u002Fstrong> Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.\u003C\u002Fp>\n\u003Cp>🚀 \u003Cstrong>Convert and Conquer:\u003C\u002Fstrong> Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.\u003C\u002Fp>\n\u003Cp>🤖 \u003Cstrong>Engage with AI:\u003C\u002Fstrong> Keep both customers and visitors engaged with our Mira AI shopping assistant available 24\u002F7 to provide invaluable assistance.\u003C\u002Fp>\n\u003Cp>📊 \u003Cstrong>Unlock Insights:\u003C\u002Fstrong> Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.\u003C\u002Fp>\n\u003Cp>🔐 \u003Cstrong>GDPR compliant:\u003C\u002Fstrong> We securely store your data in the European Union and comply with strict EU data protection laws.\u003C\u002Fp>\n\u003Ch3>What can Smartsupp do?\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>What awaits you with Smartsupp?\u003C\u002Fstrong> Explore our list of key features that will elevate your customer service from ordinary to exceptional.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat:\u003C\u002Fstrong> Connect with your e-shop customers in real-time, just like having a friendly conversation.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Mira AI Shopping Assistant:\u003C\u002Fstrong> Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Chatbot:\u003C\u002Fstrong> Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Lead Generation:\u003C\u002Fstrong> Automatically gather leads through the chatbot and categorize them based on your needs.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Messenger, WhatsApp & Email Integration:\u003C\u002Fstrong> Bring all customer inquiries from various platforms into a single, user-friendly dashboard.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>E-shop Data:\u003C\u002Fstrong> Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Mobile App:\u003C\u002Fstrong> Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket!\u003C\u002Fp>\n\u003Cp>Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business!\u003C\u002Fp>\n\u003Ch3>What our users say about us?\u003C\u002Fh3>\n\u003Cp>“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\u003C\u002Fp>\n\u003Cp>—Oke Harms, Kickerkult.de\u003C\u002Fp>\n\u003Cp>“One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24\u002F7, and they can contact us at any time – whether they use the chatbot or the live chat.”\u003C\u002Fp>\n\u003Cp>—Jan Kučera, ASKO – NÁBYTEK\u003C\u002Fp>\n\u003Cp>“We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.”\u003C\u002Fp>\n\u003Cp>—Jan Duchoň, AAA AUTO\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FUsE28MYDMgg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n","Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.",369380,94,131,"2025-12-08T23:21:00.000Z","6.8.5","3.0","5.3.2",[28,29,30,31,4],"ai","chatbot","livechat","online-chat","http:\u002F\u002Fwww.smartsupp.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsmartsupp-live-chat.3.9.2.zip",98,0,"2026-02-18 00:00:00","2026-03-15T15:16:48.613Z",{"slug":39,"name":40,"version":41,"author":42,"author_profile":43,"description":44,"short_description":45,"active_installs":35,"downloaded":46,"rating":47,"num_ratings":48,"last_updated":49,"tested_up_to":50,"requires_at_least":51,"requires_php":52,"tags":53,"homepage":59,"download_link":60,"security_score":47,"vuln_count":35,"unpatched_count":35,"last_vuln_date":61,"fetched_at":37},"smart-support","Smart Support – Self-Hosted customer support helpdesk & Ticket system","1.0.8","Smart Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fsmartsupportteam\u002F","\u003Cp>Smart Support is a modern, full‑featured helpdesk and ticketing system built specifically for WordPress. It gives your customers a clean, friendly portal to request help and track progress, while your team gets the tools they need to triage, collaborate, and resolve tickets efficiently.\u003C\u002Fp>\n\u003Cp>Smart Support transforms your WordPress site into a \u003Cstrong>full-featured helpdesk system\u003C\u002Fstrong>.  Built with agents, supervisors, and customers in mind, it provides everything you need to deliver efficient, reliable, and professional customer support — right from your WordPress dashboard. The enhanced admin interface features optimized column layouts, flexible ticket numbering options, and improved data visualization for better ticket management efficiency.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuKoNmzWbgXQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch4>What your customers get\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>A unified Support Center page powered by the \u003Ccode>[smart_support_page]\u003C\u002Fcode> shortcode with tabs for Login, Register, Dashboard, and Create Ticket\u003C\u002Fli>\n\u003Cli>Simple, secure login and registration with optional first\u002Flast‑name auto‑fill and “remember me”\u003C\u002Fli>\n\u003Cli>Password reset link and optional Google reCAPTCHA (v2, v2 Invisible, or v3) protection\u003C\u002Fli>\n\u003Cli>An easy ticket form with rich text editor support and file attachments\u003C\u002Fli>\n\u003Cli>A personal dashboard to view, search, and filter their tickets by status, department, and state\u003C\u002Fli>\n\u003Cli>Clear ticket timelines with messages and attachments\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>What your team gets\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Structured ticket lifecycle: open, delayed, closed (with reopen and close actions)\u003C\u002Fli>\n\u003Cli>Auto‑close inactive tickets after a configurable number of days\u003C\u002Fli>\n\u003Cli>Auto‑delay mode to mark stale tickets as “Delayed” and notify customers\u003C\u002Fli>\n\u003Cli>Departments, products, and priorities to organize and route requests\u003C\u002Fli>\n\u003Cli>Role‑based access: customer, agent, manager, administrator (fully capability‑driven)\u003C\u002Fli>\n\u003Cli>Agent ticket visibility controls: own tickets, department tickets, or all tickets\u003C\u002Fli>\n\u003Cli>Inline reply with attachments and internal notes capability (via standard replies)\u003C\u002Fli>\n\u003Cli>Email notifications for new tickets, replies, delays\u002Fclosures, and more (templated and translatable)\u003C\u002Fli>\n\u003Cli>Analytics dashboard powered for volume, status, and performance insights\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Highlights\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Manage unlimited support tickets\u003C\u002Fli>\n\u003Cli>Assign roles: Support Users, Agents, Supervisors\u003C\u002Fli>\n\u003Cli>Real-time ticket reply notifications\u003C\u002Fli>\n\u003Cli>Customer feedback with a 5-star rating system\u003C\u002Fli>\n\u003Cli>Responsive, mobile-friendly interface\u003C\u002Fli>\n\u003Cli>Frontend‑first design: the entire portal runs on a single page via \u003Ccode>[smart_support_page]\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>Robust attachments: size\u002Ftype limits, previews, and secure download handling\u003C\u002Fli>\n\u003Cli>Powerful filtering: status, department, state, and keyword search on the dashboard\u003C\u002Fli>\n\u003Cli>Accessibility‑minded UI and fully responsive layout that looks great on mobile and desktop\u003C\u002Fli>\n\u003Cli>Security built‑in: nonces, strict capability checks, comprehensive sanitization and escaping, and reCAPTCHA integration\u003C\u002Fli>\n\u003Cli>Translation‑ready and multisite‑compatible\u003C\u002Fli>\n\u003Cli>Clean, well‑structured code that follows WordPress coding standards\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Shortcode\u003C\u002Fh4>\n\u003Cp>Add this to any page to create your full Support Center: \u003Ccode>[smart_support_page]\u003C\u002Fcode>\u003C\u002Fp>\n\u003Ch4>QA checklist: ticket closing attachments\u003C\u002Fh4>\n\u003Cp>Use this quick checklist when validating the \u003Ccode>Ticket Closing\u003C\u002Fcode> settings:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Confirm \u003Ccode>Delete attachments when ticket is closed\u003C\u002Fcode> is OFF by default.\u003C\u002Fli>\n\u003Cli>Close a ticket with the toggle OFF and verify ticket\u002Freply attachments remain.\u003C\u002Fli>\n\u003Cli>Enable the toggle, close a ticket, and verify ticket + reply attachment rows are removed.\u003C\u002Fli>\n\u003Cli>With the toggle enabled, verify attachment files under uploads \u003Ccode>\u002Fsmart-support\u002F\u003C\u002Fcode> are removed when present.\u003C\u002Fli>\n\u003Cli>Close an already closed ticket and verify no additional attachment deletion history entry is created.\u003C\u002Fli>\n\u003Cli>Reopen a closed ticket and verify attachments are not restored.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Free Core Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Modern dashboard settings \u003C\u002Fli>\n\u003Cli>Internal notes\u003C\u002Fli>\n\u003Cli>Ticket layout with sidebar details\u003C\u002Fli>\n\u003Cli>Role badges and avatars in replies\u003C\u002Fli>\n\u003Cli>Real-time open ticket count in the menu\u003C\u002Fli>\n\u003Cli>Responsive design across desktop, tablet, and mobile\u003C\u002Fli>\n\u003Cli>Agent notifications for user and agent replies\u003C\u002Fli>\n\u003Cli>Dashboard notification center with ticket links\u003C\u002Fli>\n\u003Cli>Waiting icon indicator for unanswered tickets\u003C\u002Fli>\n\u003Cli>Configurable notification settings\u003C\u002Fli>\n\u003Cli>Frontend support integration with a comprehensive notification system\u003C\u002Fli>\n\u003Cli>Three roles: Support User, Support Agent, Support Supervisor\u003C\u002Fli>\n\u003Cli>Role management admin panel\u003C\u002Fli>\n\u003Cli>Real-time capability assignment\u002Fremoval\u003C\u002Fli>\n\u003Cli>Supervisor-level access with analytics and notifications\u003C\u002Fli>\n\u003Cli>Agent department assignment system for ticket filtering\u003C\u002Fli>\n\u003Cli>Users can close\u002Freopen their own tickets\u003C\u002Fli>\n\u003Cli>“Reply & Close” button for quick actions\u003C\u002Fli>\n\u003Cli>Auto-assign tickets to agents on reply\u003C\u002Fli>\n\u003Cli>Agent permission to create new tickets (configurable)\u003C\u002Fli>\n\u003Cli>5-star rating system for ticket replies\u003C\u002Fli>\n\u003Cli>Dashboard rating column with average values\u003C\u002Fli>\n\u003Cli>Agent performance analytics with average and total ratings\u003C\u002Fli>\n\u003Cli>Agent performance dashboard\u003C\u002Fli>\n\u003Cli>Average rating and total ratings per agent\u003C\u002Fli>\n\u003Cli>Updated Chart.js integration for reports\u003C\u002Fli>\n\u003Cli>Auto-delay tickets after inactivity\u003C\u002Fli>\n\u003Cli>Global search by ID, subject, or content\u003C\u002Fli>\n\u003Cli>Highlighted results with counts\u003C\u002Fli>\n\u003Cli>Compact search bar for admin list\u003C\u002Fli>\n\u003Cli>Flexible ticket number formats (Sequential: 2501001, Hash-based: #121)\u003C\u002Fli>\n\u003Cli>Optional tickets sidebar with ticket list for quick navigation between tickets\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Premium Add-ons\u003C\u002Fh3>\n\u003Cp>Extend Smart Support with powerful add-ons designed to streamline your workflow and enhance your support system:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-email-bridge\u002F\" rel=\"nofollow ugc\">Email Bridge\u003C\u002Fa>\u003C\u002Fstrong>: Convert incoming emails to support tickets and reply to tickets via email. Maintain complete conversation history with seamless email integration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fcanned-replies\u002F\" rel=\"nofollow ugc\">Canned Replies\u003C\u002Fa>\u003C\u002Fstrong>: Enable your team to create and use predefined responses for common issues. One-click insertion of professional replies reduces response times and ensures consistent communication.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fcustom-status\u002F\" rel=\"nofollow ugc\">Custom Status\u003C\u002Fa>\u003C\u002Fstrong>: Create unlimited custom ticket statuses with colors, icons, and workflow rules. Streamline your support process and keep agents and customers on the same page.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fregistration-fields\u002F\" rel=\"nofollow ugc\">Registration Fields\u003C\u002Fa>\u003C\u002Fstrong>: Add unlimited custom fields to your registration forms. Collect the exact user details you need with validation, templates, and seamless profile integration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fticket-templates\u002F\" rel=\"nofollow ugc\">Ticket Templates\u003C\u002Fa>\u003C\u002Fstrong>: Speed up ticket creation with reusable templates. Auto-fill subjects and messages, control editing permissions, and keep support requests consistent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Ffront-end-support\u002F\" rel=\"nofollow ugc\">Front-end Support\u003C\u002Fa>\u003C\u002Fstrong>: Give your support agents a complete, professional frontend dashboard. Agents can manage all tickets without accessing the WordPress admin area, perfect for remote teams and client portals.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fwoocommerce\u002F\" rel=\"nofollow ugc\">WooCommerce Tickets\u003C\u002Fa>\u003C\u002Fstrong>: Seamlessly integrate Smart Support with your WooCommerce store. Provide purchase-based support, link orders to tickets, and manage customer support with advanced e-commerce features and analytics.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-guest-support\u002F\" rel=\"nofollow ugc\">Guest Support\u003C\u002Fa>\u003C\u002Fstrong>: Allow guests to submit support tickets without registration using email-only authentication.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-widget\u002F\" rel=\"nofollow ugc\">Smart Widget\u003C\u002Fa>\u003C\u002Fstrong>: Bring instant, on-page support with a customizable floating widget. Users can search knowledge base, view tickets, and contact support without leaving the page.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-auto-responder\u002F\" rel=\"nofollow ugc\">Auto Responder\u003C\u002Fa>\u003C\u002Fstrong>: Automatically send responses to support tickets based on intelligent rules. Respond instantly based on departments, products, keywords, ticket status, and business hours.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-documentation\u002F\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa>\u003C\u002Fstrong>: Instantly insert knowledge base articles into ticket replies. Search, preview, and insert documentation from Instant Knowledgebase without leaving the ticket screen.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-private-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa>\u003C\u002Fstrong>: Securely exchange sensitive login details inside support tickets without email, chat apps, or risk. Share credentials such as usernames, passwords, URLs, and access notes directly within the ticket system with automatic cleanup when tickets are resolved.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-sla-service-level-agreement\u002F\" rel=\"nofollow ugc\">SLA (Service Level Agreement)\u003C\u002Fa>\u003C\u002Fstrong>: Enforce response and resolution commitments with advanced SLA management. Track time to first response and time to resolution, configure business hours, monitor compliance in real-time, and prevent SLA breaches with proactive alerts.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-time-tracking\u002F\" rel=\"nofollow ugc\">Time Tracking\u003C\u002Fa>\u003C\u002Fstrong>: Accurately track time spent on support tickets by agents, departments, and clients. Monitor productivity, improve response efficiency, and manage billable support hours with complete transparency and detailed analytics.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsmartsupportdesk.com\u002Fadd-on\u002Fsmart-support-productivity-suite\u002F\" rel=\"nofollow ugc\">Productivity Suite\u003C\u002Fa>\u003C\u002Fstrong>: Enhance agent productivity with comprehensive workflow tools. Edit tickets with full history tracking, manage replies (edit, delete, split), use trash functionality with restore, print tickets, smart ordering options, tasks list widget, personal notes widget, and CC recipients with granular notification preferences. Streamline your support workflow and improve team collaboration.\u003C\u002Fp>\n\u003Ch4>Easy Setup\u003C\u002Fh4>\n\u003Cp>1) Install and activate the plugin\u003Cbr \u002F>\n2) Configure departments, priorities, products, and user roles\u003Cbr \u002F>\n3) Create a page and add the \u003Ccode>[smart_support_page]\u003C\u002Fcode> shortcode\u003Cbr \u002F>\n4) Enable Google reCAPTCHA (optional) under Advanced settings\u003Cbr \u002F>\n5) Start managing support tickets\u003C\u002Fp>\n\u003Ch4>Notes on Privacy & Security\u003C\u002Fh4>\n\u003Cp>Smart Support uses \u003Ca href=\"https:\u002F\u002Fwww.google.com\u002Frecaptcha\u002Fapi\u002Fsiteverify\" rel=\"nofollow ugc\">Google reCAPTCHA\u003C\u002Fa> (optional) for spam prevention (\u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> & \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>) and \u003Ca href=\"https:\u002F\u002Fwww.chartjs.org\" rel=\"nofollow ugc\">Chart.js\u003C\u002Fa> in the admin for analytics (\u003Ca href=\"https:\u002F\u002Fwww.chartjs.org\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> & \u003Ca href=\"https:\u002F\u002Fwww.chartjs.org\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>). The plugin validates permissions server‑side, escapes output, verifies nonces on all forms, and stores files securely using WordPress APIs.\u003C\u002Fp>\n","Self-Hosted helpdesk & Customer Support ticket system for WordPress with advance ticket management, user roles, and frontend features.",558,100,1,"2026-03-12T21:49:00.000Z","6.9.4","5.0","7.4",[54,55,56,57,58],"customer-service","helpdesk","support","support-system","ticketing","https:\u002F\u002Fsmartsupportdesk.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsmart-support.1.0.8.zip",null]