[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fc_FVUcYvFsIG_yIzab37luGioiNfI0foh1fkyrQznUo":3},{"slug":4,"display_name":5,"profile_url":6,"plugin_count":7,"total_installs":8,"avg_security_score":9,"avg_patch_time_days":10,"trust_score":9,"computed_at":11,"plugins":12},"nickduncan","NickDuncan","https:\u002F\u002Fprofiles.wordpress.org\u002Fnickduncan\u002F",5,490,81,30,"2026-05-19T21:00:01.231Z",[13,39,60,79,96],{"slug":14,"name":15,"version":16,"author":5,"author_profile":6,"description":17,"short_description":18,"active_installs":19,"downloaded":20,"rating":21,"num_ratings":22,"last_updated":23,"tested_up_to":24,"requires_at_least":25,"requires_php":26,"tags":27,"homepage":33,"download_link":34,"security_score":35,"vuln_count":36,"unpatched_count":36,"last_vuln_date":37,"fetched_at":38},"get-chat-app","Get Chat App","1.2.02","\u003Cp>GetChat.App is a super simple and effective WhatsApp Chat Button for your website.\u003C\u002Fp>\n\u003Cp>Add WhatsApp Chat, Facebook Messenger or an email button to your website in seconds\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Easy to install and use\u003C\u002Fli>\n\u003Cli>Works on both Mobile and Desktop\u003C\u002Fli>\n\u003Cli>Users are sent to their WhatsApp app to chat with you (mobile and desktop)\u003C\u002Fli>\n\u003Cli>Left or right position\u003C\u002Fli>\n\u003Cli>Enter your own WhatsApp or WhatsApp Business number\u003C\u002Fli>\n\u003Cli>Enter your Facebook Page ID to enable the Facebook Messenger chat button\u003C\u002Fli>\n\u003Cli>Enter your email address and email subject to enable the email button\u003C\u002Fli>\n\u003Cli>World-class support from the developer should you need it!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>GetChat.App WordPress plugin makes use of third party code located on https:\u002F\u002Fgetchat.app in order to build the chat box on your website. The terms of service can be found \u003Ca href=\"https:\u002F\u002Fgetchat.app\u002Fterms-of-service\" rel=\"nofollow ugc\">here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>External dependencies\u003C\u002Fh3>\n\u003Cp>Get Chat App relies on an external JS file that is loaded from getchat.app. This file is copyright and allows the user to use the chat service and JS servers.\u003C\u002Fp>\n","Add a WhatsApp chat button to your website in seconds. Allow visitors to simply tap to chat through WhatsApp and other different platforms.",400,15711,100,6,"2023-12-12T09:47:00.000Z","6.4.8","3.8","5.6",[28,29,30,31,32],"chat","facebook-messenger","getchat","whatsapp","whatsapp-chat","https:\u002F\u002Fgetchat.app","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fget-chat-app.zip",85,0,null,"2026-04-16T10:56:18.058Z",{"slug":40,"name":41,"version":42,"author":5,"author_profile":6,"description":43,"short_description":44,"active_installs":45,"downloaded":46,"rating":21,"num_ratings":47,"last_updated":48,"tested_up_to":49,"requires_at_least":25,"requires_php":43,"tags":50,"homepage":55,"download_link":56,"security_score":57,"vuln_count":58,"unpatched_count":58,"last_vuln_date":59,"fetched_at":38},"nifty-backups","Backup WordPress with Nifty Backups","1.08","","Fully functional free backup plugin for WordPress. Backup and restore your database tables and WordPress files quickly, easily and reliably.",60,5945,12,"2016-11-25T17:49:00.000Z","4.7.33",[51,52,53,54],"backup","backup-plugin","backups","wordpress-backup-plugin","http:\u002F\u002Fniftybackups.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fnifty-backups.zip",63,1,"2025-08-29 00:00:00",{"slug":61,"name":62,"version":63,"author":5,"author_profile":6,"description":43,"short_description":64,"active_installs":65,"downloaded":66,"rating":67,"num_ratings":58,"last_updated":68,"tested_up_to":69,"requires_at_least":70,"requires_php":43,"tags":71,"homepage":76,"download_link":77,"security_score":35,"vuln_count":36,"unpatched_count":36,"last_vuln_date":37,"fetched_at":78},"copy-compass","Copy Compass","1.4.2","Copy Compass automatically analyses your posts or pages to SEO best practices.",10,5797,20,"2010-10-20T04:58:00.000Z","3.0.5","2.9.2",[72,61,73,74,75],"content-analysis","copy-writing","copywriting","seo","http:\u002F\u002Fwww.copycompass.co.za\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcopy-compass.zip","2026-03-15T15:16:48.613Z",{"slug":80,"name":81,"version":82,"author":5,"author_profile":6,"description":83,"short_description":84,"active_installs":65,"downloaded":85,"rating":36,"num_ratings":36,"last_updated":86,"tested_up_to":70,"requires_at_least":87,"requires_php":43,"tags":88,"homepage":94,"download_link":95,"security_score":35,"vuln_count":36,"unpatched_count":36,"last_vuln_date":37,"fetched_at":38},"myscoop-rank-display","myScoop Rank Tracker","1.3","\u003Cp>This plugin connects directly to myScoop and pulls information regarding your blog. The information is then stored in a data file on your server and only updated once a day to ensure quick loading times. You can now display either a graph of your rank history, or a big rank button.\u003C\u002Fp>\n\u003Ch3>Arbitrary section\u003C\u002Fh3>\n\u003Cp>This plugin connects directly to myScoop and pulls information regarding your blog. The information is then stored in a data file on your server and only updated once a day to ensure quick loading times. Currently the only way to display your rank history is by use of a graph. More options will be made available soon.\u003C\u002Fp>\n\u003Ch3>A brief Markdown Example\u003C\u002Fh3>\n\u003Cp>Ordered list:\u003C\u002Fp>\n\u003Col>\n\u003Cli>myScoop Rank Display\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Unordered list:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>myScoop Rank Display\u003C\u002Fli>\n\u003C\u002Ful>\n","This plugin will display a historical information of your myScoop blog ranking.",2150,"2010-05-31T07:50:00.000Z","2.0.2",[89,90,91,92,93],"aggregator","blog-aggregator","myscoop","rank","ranking","http:\u002F\u002Fmyscoop.co.za\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fmyscoop-rank-display.zip",{"slug":97,"name":98,"version":99,"author":5,"author_profile":6,"description":100,"short_description":101,"active_installs":65,"downloaded":102,"rating":21,"num_ratings":58,"last_updated":103,"tested_up_to":49,"requires_at_least":104,"requires_php":43,"tags":105,"homepage":111,"download_link":112,"security_score":35,"vuln_count":36,"unpatched_count":36,"last_vuln_date":37,"fetched_at":113},"nifty-desk","Nifty Desk – Ultimate Support Desk Plugin","1.03","\u003Cp>The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Nifty Desk.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Manage support tickets in a integrated and comprehensive support dashboard\u003C\u002Fli>\n\u003Cli>Adds a Submit Ticket page to your website\u003C\u002Fli>\n\u003Cli>Receive email notifications for new support tickets\u003C\u002Fli>\n\u003Cli>Receive email notifications for support ticket responses\u003C\u002Fli>\n\u003Cli>One support agent\u003C\u002Fli>\n\u003Cli>Priorities – Add priorities to your support tickets (low, high, urgent, critical)\u003C\u002Fli>\n\u003Cli>Internal notes \u003C\u002Fli>\n\u003Cli>Basic reporting – Total tickets, solved tickets, average first reply time\u003C\u002Fli>\n\u003Cli>Merge tickets with other tickets\u003C\u002Fli>\n\u003Cli>Fully cutomizable email templates\u003C\u002Fli>\n\u003Cli>Allow for HTML within tickets\u003C\u002Fli>\n\u003Cli>Create your own child themes for your support area\u003C\u002Fli>\n\u003Cli>REST API – create tickets, view tickets, and delete tickets.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Premium Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Comprehensive and customizable support desk\u003C\u002Fli>\n\u003Cli>Unlimited support agents\u003C\u002Fli>\n\u003Cli>Unlimited quick responses\u003C\u002Fli>\n\u003Cli>Receive email notifications when a new ticket has been assigned to you\u003C\u002Fli>\n\u003Cli>Allow users and agents to upload files in support tickets\u003C\u002Fli>\n\u003Cli>Allow tickets to be closed after a certain number of days\u003C\u002Fli>\n\u003Cli>Create custom views to organize your tickets\u003C\u002Fli>\n\u003Cli>Organize your support tickets into departments\u003C\u002Fli>\n\u003Cli>Allow for multiple email collection channels\u003C\u002Fli>\n\u003Cli>Schedule support tickets to be assigned to specific agents\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Coming Soon\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Android Mobile App\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Why is using a Support Desk important\u003C\u002Fh4>\n\u003Cp>Having a support desk on your website allows you to resolve issues faster and more efficiently. Simply put, a support desk allows you to organize information, steamline your workflow and eliminate any manual processes. By using a support desk such as Nifty Desk, you will no longer have to laboriously log issues by hand, dig through disorganized emails and let things slip through the cracks unknowingly.\u003C\u002Fp>\n\u003Cp>If you can say ‘yes’ to any of the below points, it may be time to install Nifty Desk and declutter your product or service, one support ticket at a time:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>You find that things are inefficient, and often find that common issues are never addressed.\u003C\u002Fli>\n\u003Cli>Multitasking is nearly impossible, especially considering you’re never sure where half of the issues lie with your product or service. \u003C\u002Fli>\n\u003Cli>Your customers find it difficult to get in touch with you, or even obtain a resolution to an issue or problem. \u003C\u002Fli>\n\u003Cli>You’re unaware if you’re fixing or making more problems on a day to day basis for your customer.\u003C\u002Fli>\n\u003Cli>You have a negative or poor reputation as a business for following up and resolving your customer’s issues.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How can I provide outstanding support?\u003C\u002Fh4>\n\u003Cp>As a business, we all want to be known for the excellent support we provide our customers. Below are just a few points you should follow to ensure your customers are having a great experience with you.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Know your product well. Be confident about every aspect of it. Ensure your team is on the same page as well. \u003C\u002Fli>\n\u003Cli>Be friendly. Add your personal touch to a response to prevent sounding like a predefined response. \u003C\u002Fli>\n\u003Cli>Remember your manners – say please and thank you when asking and receiving something from the customer. \u003C\u002Fli>\n\u003Cli>Greet the customer accordingly. Using the customer’s name in a reply is impressive in every language. \u003C\u002Fli>\n\u003Cli>Show respect to the customer.\u003C\u002Fli>\n\u003Cli>Be patient. Some customers may not understand your solution fully the first time round. \u003C\u002Fli>\n\u003Cli>Listen. Take as much in from the customer before responding. This will allow you to provide a comprehensive and knowledgeable solution. \u003C\u002Fli>\n\u003Cli>Never assume. Go back to basics first, and work your way through the problem, until you’ve found a suitable solution.\u003C\u002Fli>\n\u003C\u002Ful>\n","Create a comprehensive support help desk and support ticket system in minutes with Nifty Desk.",2828,"2017-02-19T00:27:00.000Z","3.5",[106,107,108,109,110],"support","support-plugin","support-ticket","support-tickets","ticket-plugin","http:\u002F\u002Fniftydesk.org\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fnifty-desk.zip","2026-04-06T09:54:40.288Z"]